MBA and App Store
Has anyone else encountered this problem? After logging into the App store correctly with user ID and password, I then go to the 'download' or 'buy' button for an app I want and the system asks me to re-enter my password for "billing" info. The system appears to accept the password (ie: no error messages appear), but the purchase does not go through and/or the app does not download. Clicking on the app again, simply repeats this sequence of events. I have now tied to buy several apps and although it allows me to access my account - which is in credit- I can buy nothing or even download free apps!
Perhaps these will help:
Mac App Store- App purchase doesn't appear to complete
Troubleshooting the Mac App Store
Similar Messages
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I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
Some images won't load in Safari, iTunes, iBooks and App Store
Since my upgrade to Mavericks, some images on Safari, iTunes, iBooks and App Store wont load some times. I can't figure out the source of problem, but I've tested all four apps and the same problem exists across all of them; I've also tested Chrome, Firefox and Opera to see if they are suffering from the same problem, and surprisingly enough I've found that they are not; They load images perfectly well, and I've never encountered one to not load images. I'm totally confused and frustrated, what is preventing Apple products to load images? Here are some screenshots:
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.
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Safari and app store fail to work after installing Maverick, what can I do?
Safari and app store fail to work after installing Maverick, what can I do?
Disk Utility (Applications - Utilities - Disk Utility) Repair Disk Permissions 2x. Then restart in Safe Mode and try both apps. Restart normally and post results.
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My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!
The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/. -
how do I have 1 apple id for the family to use in the iTunes and app store and a different apple id for iCloud and FaceTime and imessages?
See also Using your Apple ID for Apple services
specifically the section "Using one Apple ID for iCloud and a different Apple ID for Store Purchases". -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I have an apple id but i have not been able to use the same id with i tune and app store..what to do
i have an apple id but i have not been able to use the same id with i tune and app store..what to do???every time i m trying to login it is telling that this id has not been used with i tune and App Store ....reviewing of my id is one of the option provided to me after this...
Have you logged in and reviewed your account and entered payment details ? Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
then credit card details will need to be entered before the account can be used to download any item from the store.
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either have to enter card details (you should be able to remove them after entering them), or create a new account (using the instructions on the above link). -
Our family now has 7 devices, Ipad, Ipad mini, itouch. I am not sure if I am setting them up correctly to share Icloud and app's but to each have there own device name and apple id for mail, messageing and facetime.
Thekidiuse2b wrote:
Our family now has 7 devices, Ipad, Ipad mini, itouch. I am not sure if I am setting them up correctly to share Icloud and app's but to each have there own device name and apple id for mail, messageing and facetime.
As randers4 says, use separate AppleIDs for iCloud and iMessage accounts. You cannot "share iCloud" and have separate mail, messaging and facetime. To get those, you need to use separate AppleIDs to each create your own iCloud account and your own iMessage account.
You can share apps and other purchased content by having a common AppleID used in the iTunes and App store. -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
How can i get the itunes and apps store icon on my ipad desktop?
How can i get the itunes and apps store icon on my ipad desktop?
Google are supposed to be working on an iPad maps app.
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after having my mbp upgraded with new m.lion by apple tech service i noticed that applications like iphoto, garageband and imovie are gone
researched online and was told that i had to acess the `purchase` via AppStore where it asks me to log in with Apple ID and password
i used the usual admin login and password and didnt work, also on itunes and icloud the similar case
do i need to register with a separate appleID and password for itunes store, icloud and app store apart from my admin login and password?Just use the same Apple ID and password that you used to access this forum - that's your Apple ID.
The user name and password on your computer has nothing to do with your Apple ID.
Good luck,
Clinton -
I have chaged my e-mail address and this has now become my new apple ID, but Cloud and the App store are still showing my old e-mail address and so I cannot sign in to them. how do I change Cloud and App store to my new e-mail address?
settings-icloud
settings-itunes & app stores
logout with the old login with then new -
How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.
FWIW, I just got off the phone with Apple technical support about this. I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether. I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed. For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.
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For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
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