MBAir - Sound No Longer Works - SB Xfi-Go-Pro USB Stick WORKS!

I was one of the first ones who _HAD-to-HAVE_ a MBAir. (1st gen - with an actual hard-drive -Yuk.) Still love my MBAir and too, recently installed Snow Leopard which too, works like a charm. Not ONE problem other than the original MBAir _not_ being speed daemon with "Snow"- but that was never any secret. (DAEMON: That's demon for Unix weenies.)
All of a sudden, the SOUND(card) just stopped working! Not even a slow-progressive loss of sound - it just stopped working.
In my case, I couldn't even hear the initial boot's sound.... and yes, I followed all of those other suggestions holding this key down and booting and holding that key down to reset this and reset that, etc... NADDAH! Either the chip or cable was bad. (read-on)
From all of the other Google Searches I've found - most of them point to either an initial "not so good" sound chip that craps out after a while or the ribbon cable was bad for some odd reason. In either case - MY problem was obviousy the sound-chip itself. (Thanks, Apple! I'm one of the one's who paid nearly TWO grand for this unit. )
(I'm not going to promote any one product here, just telling you what worked for me. - And Saved Me Cash - besides I've paid plenty for my Mac/Apple stuff, already.)
If these symptoms are the same as yours, and it's not the little switch inside the ear-phone/speaker port being stuck (I read that being a prolem on Google too.) Just go and purchase The SoundBlaster (USB-Sound Stick) Xfi-Go-Pro from BB. _THOUGH_ The box does _NOT_ say ANYWHERE that Mac(s) more specifically MBAirs - are supported - get it anyway! Even the Geek-oid squad "who knew it all" at BB tried INSISTING it wouldn't work just because it wan't listed as "supported" on the box, It works LIKE A CHAMP!
All I can say is; It Work(s/ed) for ME quite well, anyway. (Actually - even better - why? - though I've not tried 5.1-DD yet, this USB chip supposedly supports 5.1-DD.) From what I can see, it's even "sportin'" the laser-output for connection to your A/V receiver to decode 5.1-DD. (5.1-DD is 5 point one Dolby Digitial.)
To save yourself all of that wasted time - (if it's the chip or you don't want to waste your time bringing it in to a repair-shop just to have them charge you $50-bucks to say; "Yeah, it's broken and/or you need either a new system board or ribbon cable...spend the $29/$39 at BB and have your sound back.)
ONE CAVEAT!!! And it's a BIG ONE _ remember, the sound is now _EXTERNAL_ so you'll either have to use head-phones or external speakers. Hmmm...didn't think to try to bluetooth yet though, maybe that'll work too. Hey, for all I care is I've got my sound back for a mere $39 bucks. (Stereo or 5.1DD or not!)
Just a side-note, I _still_ purchased a MBPro - and now simply use the MBAir as my quick "2nd" notebook for the upstairs. Yes, BB, I bought it there when you had the $100/off price. - Still a helluva price to pay - but love m'Macs.
I'll post this same message in the other (other than Apple forums, hoping to save some folks the $500/$100 to get their MBAir fixed without really needing to.)
Bill

Your message would be easier to decode if you had proofread it before posting.
Does your keyboard work when the mouse is plugged directly into the computer instead of into the keyboard, or does the keyboard not work at all? If not at all, then it sounds as though you're right in guessing that the keyboard isn't getting power for some reason (bad cable? bad connection inside the KB? USB port on computer shut down?) If the KB works when the mouse isn't plugged into it, then the mouse and KB together are demanding more power than the computer's USB port can supply, and neither is getting what it needs when the mouse is connected to the KB. In that case, plug the mouse directly into the computer to use it.
The USB port in your keyboard probably doesn't put out enough power for the mouse you are using. This is typical of older keyboards, which were designed to power old-style electromechanical mice rather than the laser mice that are commonplace today.

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http://support.apple.com/kb/HT4085
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Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

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I have also attempted to clear out the registry Upper/Lower Filters to no success.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}
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Sound no longer working on AAO ZG5

I just reinstalled Arch on my ZG5 -- before I reinstalled everything sound-related was working by using snd-intel-hda and ALSA, all I had to do was add the line
options snd-hda-intel model=acer-aspire
in /etc/modprobe.conf, unmute the channels, and ALSA took it from there. After my reinstall, I did the same things I did to get it to work last time, and no sound appears, despite the device being listed.
Here are outputs from commands that may be useful:
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
cat /proc/asound/modules
0 snd_hda_intel
ls -l /sys/module/snd/holders
total 0
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_hda_codec -> ../../snd_hda_codec
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_hda_codec_realtek -> ../../snd_hda_codec_realtek
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_hda_intel -> ../../snd_hda_intel
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_hwdep -> ../../snd_hwdep
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_mixer_oss -> ../../snd_mixer_oss
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_pcm -> ../../snd_pcm
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_pcm_oss -> ../../snd_pcm_oss
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_seq -> ../../snd_seq
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_seq_device -> ../../snd_seq_device
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_seq_oss -> ../../snd_seq_oss
lrwxrwxrwx 1 root root 0 Mar 14 19:43 snd_timer -> ../../snd_timer
ls -l /dev/snd
total 0
drwxr-xr-x 2 root root 60 Mar 14 19:36 by-path
crw-rw---- 1 root audio 116, 6 Mar 14 19:36 controlC0
crw-rw---- 1 root audio 116, 5 Mar 14 19:36 hwC0D0
crw-rw---- 1 root audio 116, 4 Mar 14 19:36 pcmC0D0c
crw-rw---- 1 root audio 116, 3 Mar 14 19:37 pcmC0D0p
crw-rw---- 1 root audio 116, 7 Mar 14 19:36 seq
crw-rw---- 1 root audio 116, 2 Mar 14 19:36 timer
lsmod | grep '^snd'
snd_seq_dummy 1119 0
snd_seq_oss 25232 0
snd_seq_midi_event 4568 1 snd_seq_oss
snd_seq 41912 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device 4409 3 snd_seq_dummy,snd_seq_oss,snd_seq
snd_hda_codec_realtek 224540 1
snd_hda_intel 18988 0
snd_pcm_oss 33950 0
snd_hda_codec 64796 2 snd_hda_codec_realtek,snd_hda_intel
snd_mixer_oss 15366 1 snd_pcm_oss
snd_hwdep 4804 1 snd_hda_codec
snd_pcm 59496 3 snd_hda_intel,snd_pcm_oss,snd_hda_codec
snd_timer 15687 2 snd_seq,snd_pcm
snd 43987 11 snd_seq_oss,snd_seq,snd_seq_device,snd_hda_codec_realtek,snd_hda_intel,snd_pcm_oss,snd_hda_codec,snd_hwdep,snd_mixer_oss,snd_pcm,snd_timer
snd_page_alloc 6021 2 snd_hda_intel,snd_pcm
cat /etc/rc.conf
# /etc/rc.conf - Main Configuration for Arch Linux
# LOCALIZATION
# LOCALE: available languages can be listed with the 'locale -a' command
# HARDWARECLOCK: set to "UTC" or "localtime", any other value will result
# in the hardware clock being left untouched (useful for virtualization)
# TIMEZONE: timezones are found in /usr/share/zoneinfo
# KEYMAP: keymaps are found in /usr/share/kbd/keymaps
# CONSOLEFONT: found in /usr/share/kbd/consolefonts (only needed for non-US)
# CONSOLEMAP: found in /usr/share/kbd/consoletrans
# USECOLOR: use ANSI color sequences in startup messages
LOCALE="en_GB.UTF-8"
HARDWARECLOCK="UTC"
TIMEZONE="Europe/London"
KEYMAP="uk"
CONSOLEFONT=
CONSOLEMAP=
USECOLOR="yes"
# HARDWARE
# MOD_AUTOLOAD: Allow autoloading of modules at boot and when needed
# MOD_BLACKLIST: Prevent udev from loading these modules
# MODULES: Modules to load at boot-up. Prefix with a ! to blacklist.
# NOTE: Use of 'MOD_BLACKLIST' is deprecated. Please use ! in the MODULES array.
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=(!snd-pcsp acpi_cpufreq r8169 pciehp ath5k !uvcvideo)
# Scan for LVM volume groups at startup, required if you use LVM
USELVM="no"
# NETWORKING
# HOSTNAME: Hostname of machine. Should also be put in /etc/hosts
HOSTNAME="helios"
# Use 'ifconfig -a' or 'ls /sys/class/net/' to see all available interfaces.
# Interfaces to start at boot-up (in this order)
# Declare each interface then list in INTERFACES
# - prefix an entry in INTERFACES with a ! to disable it
# - no hyphens in your interface names - Bash doesn't like it
# DHCP: Set your interface to "dhcp" (eth0="dhcp")
# Wireless: See network profiles below
#Static IP example
#eth0="eth0 192.168.0.2 netmask 255.255.255.0 broadcast 192.168.0.255"
eth0="dhcp"
INTERFACES=(eth0)
# Routes to start at boot-up (in this order)
# Declare each route then list in ROUTES
# - prefix an entry in ROUTES with a ! to disable it
gateway="default gw 192.168.0.1"
ROUTES=(!gateway)
# Enable these network profiles at boot-up. These are only useful
# if you happen to need multiple network configurations (ie, laptop users)
# - set to 'menu' to present a menu during boot-up (dialog package required)
# - prefix an entry with a ! to disable it
# Network profiles are found in /etc/network.d
# This now requires the netcfg package
#NETWORKS=(main)
# DAEMONS
# Daemons to start at boot-up (in this order)
# - prefix a daemon with a ! to disable it
# - prefix a daemon with a @ to start it up in the background
DAEMONS=(syslog-ng network netfs crond)
Thanks for any help
EDIT: Just tested with another distro and sound works out of the box with ALSA and the same output from the above commands... hm.
Last edited by neurolysis (2011-03-14 21:36:48)

Hi,
Don't know if it is possible but what about using a small pin with strong glue? (depending on the force needed to get it out).
/rob

G62-348NR laptop sound no longer works after installing Firefox4.

I'm not that computer savvy. I have no problem doing as much as I can with as much help as I can get. When looking online for help I usually look for a chat feature. Maybe I missed it here but I could not find one. I am good with step by step at a kindergarten level.
I'm working off Windows 7, 64-bit. I have been using Firefox for about 4-5 years because a co-worker suggested it. He was my go-to "computer geek". And I say computer geek with much love and respect because I just don't have the computer mentality. I update when Firefox prompts me to. I updated to Firefox 4 recently. After the update was complete I no longer had sound. I would open the speaker icon on the taksbar to adjust the sound and all seemed in working order. You could see the graphics of the adjustment. But still there was no sound at all. I went to the forums on Firefox and others had the same problem so I reverted back to Firefox 3.16. Still no sound. I have now exhausted my very limited computer "smarts". I want my sound back please. If there is any further information you need from me please let me know. Thank you to anyone who can help me resolve this issue.

I have also attempted to clear out the registry Upper/Lower Filters to no success.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}
At that registry key, in the right window, is there, under "Name", either an UpperFilters orLowerFilters value?
If so, for each of the UpperFilters and/or LowerFilters value, what is listed under "Data"?
There could be an improper entry at one of these values which may be causing the problem.

Why is sound no longer working with MBA?

The top right sound icon is no longer available eventhough system preferences has shown volume in menu bar ticked. In systems preferences, the sound is on mute and cannot remove the mute so there is no sound. In output devices, no output device is available. This is also for input devices which means I can no longer listen to iTunes or use skype.
Can anyone please help? this is a major cause of pain:(

My MBA had no sound for a while, there were no hardware to choose/select in the system preference nor in About this MAC option.
I've tried everything possible (other then sending it in for repairs) to restore the sound.
I've tried all of the options suggested in forums etc.
1. Reset the NVRAM = no success
2. Reset the SMC (System Management Controller) = No Success
1. MacBook Air
A. If the MacBook Air is on, turn it off.
B. Connect the power adaptor to a working power source.
C. On the MacBook Air keyboard, press (left) Shift-Control-Option along with the power button once. Note: You must use the keys on the left side of the MacBook Air keyboard.
D. Wait 5 seconds and press the power button to start the MacBook Air.
3. Ran Apple Hardware Diagnostics = No problems found.
Well long story short. I had order a hard shell cover for my MBA. During the process of snapping on my cover, my sound came back! I couldn't believe it, I thought it was from something other than the MBA. I realize during the process of putting on the shell cover, I had to apply pressure at specific points on my MBA. I applied pressure to each location where the cover had a snap lever.
I believe this pressure may have push in the cabling / pins for the sound card. Since then I have not loss my sound capabilities.
I thought it might have been a fluke. Therefore I shut the MBA down and restarted it and I heard the startup sound. I did this several times to ensure it was working properly.
So far it has been two weeks and sound still works!
What do you have to loose? Try applying pressure (not too hard though) on the sides of the MBA, along the left and right sides of the monitor and the left and right of the keyboard. It may or may not work, but it is worth a try before sending the MBA in for repairs.
Good luck and I hope it works for those who are having sound problems with their MBA.
Regards,
I Am Webhead

MBAir - Sound No Longer Works - SB Xfi-Go-Pro USB Stick WORKS!

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