MBAM 2.5 - Antimalware exceptions

Does anyone have a list of files & processes to exclude from scanning?
A FEP/SCEP template file would be even better if anyone has one ;)
cheers
Dave

Hi,Depending on your setup of MBAM you have one monitoring server = IIS and one DB server where you have the SQL DB so the IIS and SQL Server templates will contain all the exclusions you need.
Regards,
Jörgen
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Invoking feature provider to validate the parameters of the administration web portal.
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Log Name:      Microsoft-Windows-MBAM-Server/Admin
Source:        Microsoft-Windows-MBAM-Setup
Date:          3/21/2015 10:54:09 AM
Event ID:      401
Task Category: MBAM Configurator
Level:         Error
Keywords:      MBAM Configurator
User:          domain\username
Computer:      MBAMwebServer.dc.state.fl.us
Description:
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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    <Version>0</Version>
    <Level>2</Level>
    <Task>4</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000080</Keywords>
    <TimeCreated SystemTime="2015-03-21T14:54:09.870728300Z" />
    <EventRecordID>89</EventRecordID>
    <Correlation />
    <Execution ProcessID="2476" ThreadID="2804" />
    <Channel>Microsoft-Windows-MBAM-Server/Admin</Channel>
    <Computer>WSCOC5039DP.dc.state.fl.us</Computer>
    <Security UserID="S-1-5-21-2100957022-532704775-253168949-48346" />
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Report">Volume Report</a></td>
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           </tr>
          </table>
          </Div></td>
         </tr>
        </table>
        </td>
        <td valign="top" width="10"><img src="/Reports/images/blank.gif" height="0" width="10" /></td>
       </tr>
      </table>
      <script language="Javascript" type="text/Javascript">var multiButtonList = [];</script></span></td>
     </tr>
    </table>
    </span></td>
   </tr>
  </table>
  </td>
</tr>
</table>
</span><div id="contextMenuCollection" class="msrs-MenuUIPopupBody" style="display:none;;">
<input name="contextMenuCollection$_selectedItemIdHiddenField" type="hidden" id="contextMenuCollection__selectedItemIdHiddenField" /><div id="contextMenuCollection_ReportContextMenuIdDiv" onkeydown="NavigateMenuKeyPress(event)">
  <table cellpadding="0" cellspacing="0" class="msrs-MenuUI">
   <tr>
    <td><img class="msrs-MenuUIMinWidth" src="/Reports/images/blank.gif" style="border-width:0px;" /></td>
   </tr>
   <tr>
    <td id="ui_rcmmove" class="msrs-MenuUIItemTableCell" group="0" underline="OGUL:0ReportContextMenuIdDiv" onmouseover="FocusContextMenuItem('ui_rcmmove','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');"
onmouseout="SwapStyle('ui_rcmmove','msrs-MenuUIItemTableCell');" onblur="SwapStyle('ui_rcmmove','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl05','')"><Span
class="msrs-menuItemImageContainer"></Span><Span class="msrs-menuItemLabelContainer">Move</Span></a></td>
   </tr>
   <tr>
    <td id="ui_rcmdelete" class="msrs-MenuUIItemTableCell" group="0" onmouseover="FocusContextMenuItem('ui_rcmdelete','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');" onmouseout="SwapStyle('ui_rcmdelete','msrs-MenuUIItemTableCell');"
onblur="SwapStyle('ui_rcmdelete','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();return ShouldDelete('Are you sure you want to delete \u0022{0}\u0022?');" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl09','')"><Span
class="msrs-menuItemImageContainer"><img alt="" src="/Reports/images/delitem.gif" style="border-width:0px;" /></Span><Span class="msrs-menuItemLabelContainer">Delete</Span></a></td>
   </tr>
   <tr id="OGUL:0ReportContextMenuIdDiv">
    <td><Div class="msrs-MenuUISeparator">#</Div></td>
   </tr>
   <tr>
    <td id="ui_rcmmansub" class="msrs-MenuUIItemTableCell" group="1" underline="OGUL:1ReportContextMenuIdDiv" onmouseover="FocusContextMenuItem('ui_rcmmansub','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');"
onmouseout="SwapStyle('ui_rcmmansub','msrs-MenuUIItemTableCell');" onblur="SwapStyle('ui_rcmmansub','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl16','')"><Span
class="msrs-menuItemImageContainer"><img alt="" src="/Reports/images/subscription_report.gif" style="border-width:0px;" /></Span><Span class="msrs-menuItemLabelContainer">Subscribe...</Span></a></td>
   </tr>
   <tr>
    <td id="ui_rcmclr" class="msrs-MenuUIItemTableCell" group="1" onmouseover="FocusContextMenuItem('ui_rcmclr','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');" onmouseout="SwapStyle('ui_rcmclr','msrs-MenuUIItemTableCell');"
onblur="SwapStyle('ui_rcmclr','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl21','')"><Span class="msrs-menuItemImageContainer"><img
alt="" src="/Reports/images/16linked.gif" style="border-width:0px;" /></Span><Span class="msrs-menuItemLabelContainer">Create Linked Report...</Span></a></td>
   </tr>
   <tr>
    <td id="ui_rcmviewrh" class="msrs-MenuUIItemTableCell" group="1" onmouseover="FocusContextMenuItem('ui_rcmviewrh','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');" onmouseout="SwapStyle('ui_rcmviewrh','msrs-MenuUIItemTableCell');"
onblur="SwapStyle('ui_rcmviewrh','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl26','')"><Span class="msrs-menuItemImageContainer"></Span><Span
class="msrs-menuItemLabelContainer">View Report History</Span></a></td>
   </tr>
   <tr id="OGUL:1ReportContextMenuIdDiv">
    <td><Div class="msrs-MenuUISeparator">#</Div></td>
   </tr>
   <tr>
    <td id="ui_rcmsec" class="msrs-MenuUIItemTableCell" group="2" underline="OGUL:2ReportContextMenuIdDiv" onmouseover="FocusContextMenuItem('ui_rcmsec','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');"
onmouseout="SwapStyle('ui_rcmsec','msrs-MenuUIItemTableCell');" onblur="SwapStyle('ui_rcmsec','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl32','')"><Span
class="msrs-menuItemImageContainer"><img alt="" src="/Reports/images/security16.gif" style="border-width:0px;" /></Span><Span class="msrs-menuItemLabelContainer">Security</Span></a></td>
   </tr>
   <tr>
    <td id="ui_rcmedit" class="msrs-MenuUIItemTableCell" group="2" onmouseover="FocusContextMenuItem('ui_rcmedit','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');" onmouseout="SwapStyle('ui_rcmedit','msrs-MenuUIItemTableCell');"
onblur="SwapStyle('ui_rcmedit','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl37','')"><Span class="msrs-menuItemImageContainer"></Span><Span
class="msrs-menuItemLabelContainer">Manage</Span></a></td>
   </tr>
   <tr>
    <td id="ui_rcmdownload" class="msrs-MenuUIItemTableCell" group="2" onmouseover="FocusContextMenuItem('ui_rcmdownload','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');" onmouseout="SwapStyle('ui_rcmdownload','msrs-MenuUIItemTableCell');"
onblur="SwapStyle('ui_rcmdownload','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl41','')"><Span class="msrs-menuItemImageContainer"><img
alt="" src="/Reports/images/DownloadFile.gif" style="border-width:0px;" /></Span><Span class="msrs-menuItemLabelContainer">Download...</Span></a></td>
   </tr>
   <tr id="OGUL:2ReportContextMenuIdDiv">
    <td><Div class="msrs-MenuUISeparator">#</Div></td>
   </tr>
   <tr>
    <td id="ui_rcmeditrb" class="msrs-MenuUIItemTableCell" group="3" underline="OGUL:2ReportContextMenuIdDiv" onmouseover="FocusContextMenuItem('ui_rcmeditrb','msrs-MenuUIItemTableHover','msrs-MenuUIItemTableCell');"
onmouseout="SwapStyle('ui_rcmeditrb','msrs-MenuUIItemTableCell');" onblur="SwapStyle('ui_rcmeditrb','msrs-MenuUIItemTableCell');"><a onclick="HideMenu();" href="javascript:__doPostBack('contextMenuCollection$ReportContextMenuIdDiv$ctl48','')"><Span
class="msrs-menuItemImageContainer"><img alt="" src="/Reports/images/report_edit_01.gif" style="border-width:0px;" /></Span><Span class="msrs-menuItemLabelContainer">Edit
in Report Builder</Span></a></td>
   </tr>
  </table>
</div>
</div></form></BODY></HTML>
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.SqlServer.ReportingServices.ReportService2005.ReportingService2005.ListChildren(String Item, Boolean Recursive)
   at Microsoft.Mbam.Setup.Common.ParameterValidation.IsValidSsrsUrlToMbamReports(Uri uri, Boolean testUri)
   at Microsoft.Mbam.Setup.WebAdministration.HelpDeskProvider.CheckReportsUrl()
   at Microsoft.Mbam.Setup.Common.ActionItemQueue.Run()
   at Microsoft.Mbam.Setup.WebAdministration.WebProviderBase`1.CheckPrereqs(IProgress`1 progress, CancellationToken cancellationToken, T configuration)
   at Microsoft.Mbam.Setup.Common.FeatureProviderBase`1.<>c__DisplayClass34`1.<InvokeAsync>b__33()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Mbam.Setup.Common.FeatureProviderBase`1.<InvokeAsync>d__36`1.MoveNext()</Data>
</EventData>
</Event>

I finally found the problem.
I had the reporting services url wrong.
http://sccmserver/Reports (this connects successfully but is wrong.)
The wizard would say the path was wrong so I changed it by drilling further into the report server.
By selecting the Bitlocker folder.
Then the wizard stopped showing the red error wrong path but it turns out it was still the wrong path.
A bit misleading. I noticed on my SCCM server in the Reporting Services Configuration Manager under Report manager URL,
http://sccmserver/ReportServer Typed this in and finished the wizard for the first time. :)

Need help removing MBAM 2.5 SCCM integration from SCCM 2012!!

Hi there,
I upgraded the infrastructure from MBAM 2.0 SP1 to MBAM 2.5. We have three server infrastructure. Everything is working fine except the computers wont show up under MBAM computer collection.
I am trying to remove MBAM 2.5 SCCM integration feature from my SCCM 2012 and reinstall it. When I try to uninstall it, it fails and says " setup failed to update MBAM. Fix the issue and run setup again.
For more information, review the setup log file.
This is the log file:
[13E8:1494][2015-04-09T10:27:30]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\ProgramData\Package Cache\{361e0078-625a-4d34-a8fd-7cac477cf297}\MbamServerSetup.exe, cmdline: '/uninstall -burn.unelevated BurnPipe.{614807DE-1C28-4AF6-9D35-D96A2C18F49F}
{4D8799C7-35F5-4852-8DD9-C9F1A150F41D} 5496'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_FATALEXIT' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_ERROR' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_WARNING' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_USER' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_INFO ' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_RESOLVESOURCE' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_OUTOFDISKSPACE' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_ACTIONSTART' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_ACTIONDATA' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_VERBOSE' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_PROPERTYDUMP' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Initializing numeric variable 'INSTALLLOGMODE_COMMONDATA' to value '1'
[13E8:1494][2015-04-09T10:27:30]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\PWAGHW~1\AppData\Local\Temp\Microsoft_BitLocker_Administration_and_Monitoring_20150409102730.log'
[13E8:1494][2015-04-09T10:27:30]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[13E8:1494][2015-04-09T10:27:30]i000: Loading managed bootstrapper application.
[13E8:1494][2015-04-09T10:27:30]i000: Creating BA thread to run asynchronously.
[13E8:1924][2015-04-09T10:27:30]i000: Running WixBa
[13E8:1494][2015-04-09T10:27:30]i100: Detect begin, 1 packages
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISMBAM21ALREADYINSTALLED' to value 2
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISMBAM25ALREADYINSTALLED' to value 3
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISMBAMALREADYINSTALLED' to value 2
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISNETFRAMEWORK45' to value 1
[13E8:1494][2015-04-09T10:27:30]i101: Detected package: MBAMServer.msi, state: Present, cached: Complete
[13E8:1494][2015-04-09T10:27:30]i199: Detect complete, result: 0x0
[13E8:1494][2015-04-09T10:27:30]i100: Detect begin, 1 packages
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISMBAM21ALREADYINSTALLED' to value 2
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISMBAM25ALREADYINSTALLED' to value 3
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISMBAMALREADYINSTALLED' to value 2
[13E8:1494][2015-04-09T10:27:30]i000: Setting numeric variable 'ISNETFRAMEWORK45' to value 1
[13E8:1924][2015-04-09T10:27:30]i000: Creating a UI
[13E8:1494][2015-04-09T10:27:30]i101: Detected package: MBAMServer.msi, state: Present, cached: Complete
[13E8:1494][2015-04-09T10:27:31]i199: Detect complete, result: 0x0
[13E8:1924][2015-04-09T10:27:32]i000: SQM opt in:
[13E8:1924][2015-04-09T10:27:32]i000: MU opt in:
[13E8:1924][2015-04-09T10:27:32]i000: Installation Location:
[13E8:1494][2015-04-09T10:27:32]i200: Plan begin, 1 packages, action: Uninstall
[13E8:1494][2015-04-09T10:27:32]i000: Setting string variable 'WixBundleRollbackLog_MBAMServer.msi' to value 'C:\Users\PWAGHW~1\AppData\Local\Temp\Microsoft_BitLocker_Administration_and_Monitoring_20150409102730_0_MBAMServer.msi_rollback.log'
[13E8:1494][2015-04-09T10:27:32]i000: Setting string variable 'WixBundleLog_MBAMServer.msi' to value 'C:\Users\PWAGHW~1\AppData\Local\Temp\Microsoft_BitLocker_Administration_and_Monitoring_20150409102730_0_MBAMServer.msi.log'
[13E8:1494][2015-04-09T10:27:32]i201: Planned package: MBAMServer.msi, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[13E8:1494][2015-04-09T10:27:32]i299: Plan complete, result: 0x0
[13E8:1494][2015-04-09T10:27:32]i300: Apply begin
[1578:0914][2015-04-09T10:27:32]i360: Creating a system restore point.
[1578:0914][2015-04-09T10:27:32]i362: System restore disabled, system restore point not created.
[1578:0914][2015-04-09T10:27:32]i326: Removed dependency: {361e0078-625a-4d34-a8fd-7cac477cf297} on package provider: {5F17D209-508F-4BFF-AE47-5C46BEE48C99}, package MBAMServer.msi
[1578:0914][2015-04-09T10:27:32]i329: Removed package dependency provider: {5F17D209-508F-4BFF-AE47-5C46BEE48C99}, package: MBAMServer.msi
[1578:0914][2015-04-09T10:27:32]i301: Applying execute package: MBAMServer.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{5F17D209-508F-4BFF-AE47-5C46BEE48C99}v2.5.0244.0\MBAMServer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"
INSTALLDIR="" OPTIN_FOR_MICROSOFT_UPDATES="" CEIPENABLED="" WIXFAILWHENDEFERRED="" FORCE_UNINSTALL=""'
[1578:0914][2015-04-09T10:27:35]e000: Error 0x80070643: Failed to uninstall MSI package.
[1578:0914][2015-04-09T10:27:35]e000: Error 0x80070643: Failed to execute MSI package.
[13E8:1494][2015-04-09T10:27:35]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[13E8:1494][2015-04-09T10:27:35]i319: Applied execute package: MBAMServer.msi, result: 0x80070643, restart: None
[13E8:1494][2015-04-09T10:27:35]e000: Error 0x80070643: Failed to execute MSI package.
[1578:0914][2015-04-09T10:27:35]i318: Skipped rollback of package: MBAMServer.msi, action: Install, already: Present
[13E8:1494][2015-04-09T10:27:35]i319: Applied rollback package: MBAMServer.msi, result: 0x0, restart: None
[1578:0914][2015-04-09T10:27:35]i323: Registering package dependency provider: {5F17D209-508F-4BFF-AE47-5C46BEE48C99}, version: 2.5.0244.0, package: MBAMServer.msi
[1578:0914][2015-04-09T10:27:35]i325: Registering dependency: {361e0078-625a-4d34-a8fd-7cac477cf297} on package provider: {5F17D209-508F-4BFF-AE47-5C46BEE48C99}, package: MBAMServer.msi
[13E8:1494][2015-04-09T10:27:35]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
[13E8:1494][2015-04-09T10:29:52]i500: Shutting down, exit code: 0x80070643
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_ACTIONDATA = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_ACTIONSTART = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_COMMONDATA = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_ERROR = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_FATALEXIT = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_INFO = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_OUTOFDISKSPACE = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_PROPERTYDUMP = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_RESOLVESOURCE = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_USER = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_VERBOSE = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: INSTALLLOGMODE_WARNING = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: ISMBAM21ALREADYINSTALLED = 2
[13E8:1494][2015-04-09T10:29:52]i410: Variable: ISMBAM25ALREADYINSTALLED = 3
[13E8:1494][2015-04-09T10:29:52]i410: Variable: ISMBAMALREADYINSTALLED = 2
[13E8:1494][2015-04-09T10:29:52]i410: Variable: ISNETFRAMEWORK45 = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: VersionNT = 6.2.0.0
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleAction = 3
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleElevated = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleInstalled = 1
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleLog = C:\Users\PWAGHW~1\AppData\Local\Temp\Microsoft_BitLocker_Administration_and_Monitoring_20150409102730.log
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleLog_MBAMServer.msi = C:\Users\PWAGHW~1\AppData\Local\Temp\Microsoft_BitLocker_Administration_and_Monitoring_20150409102730_0_MBAMServer.msi.log
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleManufacturer = Microsoft Corporation
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleName = Microsoft BitLocker Administration and Monitoring
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleOriginalSource = C:\Users\pwaghwani\Desktop\mu_microsoft_desktop_optimization_pack_2014_r2_x86_x64_dvd_6110480\MBAM\MBAM 2.5\Installers\x64\MbamServerSetup.exe
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleProviderKey = {361e0078-625a-4d34-a8fd-7cac477cf297}
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleRollbackLog_MBAMServer.msi = C:\Users\PWAGHW~1\AppData\Local\Temp\Microsoft_BitLocker_Administration_and_Monitoring_20150409102730_0_MBAMServer.msi_rollback.log
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleTag =
[13E8:1494][2015-04-09T10:29:52]i410: Variable: WixBundleVersion = 2.5.244.0
[13E8:1494][2015-04-09T10:29:52]i007: Exit code: 0x80070643, restarting: No
Thanks for your help!!
Thanks, Prakash Waghwani Microsoft E-Learning Support Team

have you tried to run it from an elavated prompt ?
/Oliver

MBAM installation fails with 1603 error

I have a Windows 7 Enterprise client computer that I am attempting to install the MBAM client. The installation fails reporting a 1603 error. There are three areas in the installation log where I receive a return value 3:
Exit: MBAMClientCAs.dll : PostInstall
MSI (s) (10:EC) [08:36:37:653]: Closing MSIHANDLE (139) of type 790536 for thread 6612
CustomAction MbamWmiProvidersInstallCustomAction returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (10:D4) [08:36:37:685]: User policy value 'DisableRollback' is 0
MSI (s) (10:D4) [08:36:37:685]: Machine policy value 'DisableRollback' is 0
Action ended 8:36:37: InstallFinalize. Return value 3.
MSI (s) (10:D4) [08:36:42:146]: MsiProvideAssembly is returning: 1607
MSI (s) (10:D4) [08:36:42:333]: Note: 1: 2318 2:
MSI (s) (10:D4) [08:36:42:333]: No System Restore sequence number for this installation.
MSI (s) (10:D4) [08:36:42:333]: Unlocking Server
MSI (s) (10:D4) [08:36:42:349]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 8:36:42: INSTALL. Return value 3.
MSI (s) (10:8C) [08:36:42:427]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (10:8C) [08:36:42:427]: Restoring environment variables
MSI (s) (10:8C) [08:36:42:427]: Destroying RemoteAPI object.
MSI (s) (10:DC) [08:36:42:427]: Custom Action Manager thread ending.
MSI (c) (B4:BC) [08:36:42:427]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (B4:BC) [08:36:42:427]: MainEngineThread is returning 1603.
The lines preceding the first return value 3:
Entry: RunMofComp
MSI (s) (10!F4) [08:36:37:045]: Closing MSIHANDLE (148) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:061]: Creating MSIHANDLE (149) of type 790531 for thread 6900
RunMofComp: mofcomp command line: 'mofcomp.exe "C:\WINDOWS\TEMP\dzorig55.1u0.mof"'
MSI (s) (10!F4) [08:36:37:061]: Closing MSIHANDLE (149) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:061]: Creating MSIHANDLE (150) of type 790531 for thread 6900
PreUninstallDeRegister: Ignorable Win32Exception thrown: System.ComponentModel.Win32Exception: The system cannot find the file specified
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at Microsoft.BitLockerManagement.ClientInstaller.CustomActions.RunMofComp(Session session, String mofFilePath)
   at Microsoft.BitLockerManagement.ClientInstaller.CustomActions.PreUninstallDeRegister(Session session)
MSI (s) (10!F4) [08:36:37:061]: Closing MSIHANDLE (150) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:357]: Creating MSIHANDLE (151) of type 790531 for thread 6900
Exit: PreUninstallDeRegister
MSI (s) (10!F4) [08:36:37:357]: Closing MSIHANDLE (151) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:357]: Creating MSIHANDLE (152) of type 790531 for thread 6900
PostInstallRegister: Assembly to install: 'C:\WINDOWS\assembly\GAC_MSIL\Microsoft.BitLockerManagement.WmiProviders\2.5.244.0__31bf3856ad364e35\Microsoft.BitLockerManagement.WmiProviders.dll'
MSI (s) (10!F4) [08:36:37:357]: Closing MSIHANDLE (152) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:357]: Creating MSIHANDLE (153) of type 790531 for thread 6900
PostInstallRegister: CLR version: 'v2.0.50727'
MSI (s) (10!F4) [08:36:37:357]: Closing MSIHANDLE (153) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (154) of type 790531 for thread 6900
PostInstallRegister: Generating MOF file: 'C:\Program Files\Microsoft\MDOP MBAM\Microsoft.BitLockerManagement.WmiProviders.mof'
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (154) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (155) of type 790531 for thread 6900
PostInstallRegister: MOF generation finished
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (155) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (156) of type 790531 for thread 6900
PostInstallRegister: Post processing MOF file
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (156) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (157) of type 790531 for thread 6900
PostInstallRegister: Running mofcomp.exe
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (157) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (158) of type 790531 for thread 6900
Entry: RunMofComp
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (158) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (159) of type 790531 for thread 6900
RunMofComp: mofcomp command line: 'mofcomp.exe "C:\Program Files\Microsoft\MDOP MBAM\Microsoft.BitLockerManagement.WmiProviders.mof"'
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (159) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (160) of type 790531 for thread 6900
PostInstallRegister exception System.ComponentModel.Win32Exception: The system cannot find the file specified
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at Microsoft.BitLockerManagement.ClientInstaller.CustomActions.RunMofComp(Session session, String mofFilePath)
   at Microsoft.BitLockerManagement.ClientInstaller.CustomActions.PostInstallRegister(Session session)
MSI (s) (10!F4) [08:36:37:638]: Closing MSIHANDLE (160) of type 790531 for thread 6900
MSI (s) (10!F4) [08:36:37:638]: Creating MSIHANDLE (161) of type 790531 for thread 6900
Exit: PostInstallRegister
MSI (s) (10!F4) [08:36:37:653]: Closing MSIHANDLE (161) of type 790531 for thread 6900
Exit: MBAMClientCAs.dll : PostInstall
MSI (s) (10:EC) [08:36:37:653]: Closing MSIHANDLE (139) of type 790536 for thread 6612
CustomAction MbamWmiProvidersInstallCustomAction returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (10:D4) [08:36:37:685]: User policy value 'DisableRollback' is 0
MSI (s) (10:D4) [08:36:37:685]: Machine policy value 'DisableRollback' is 0
Action ended 8:36:37: InstallFinalize. Return value 3.
This appears to be an isolated problem, but I haven't been able to resolve this failed installation. Any help would be greatly appreciated.
Thanks!

Hi,
Have you look at this knowledge base article:
You receive an "error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package
http://support2.microsoft.com/kb/834484
Meanwhile, please seek for professional help from this forum:
https://social.technet.microsoft.com/Forums/windows/en-US/home?forum=mdopmbam
Karen Hu
TechNet Community Support

SQL Error on MBAM ISS server while MBAM client encryption

Hi
While I am starting the encryption through MBAM client getting below error..
unable to connect to the MBAM recovery and hardware service
An error occurred while sending encryption status data
for resolve this issue I have done the
http://support.microsoft.com/kb/2612822?wa=wsignin1.0
Also on MBAM server (where Self service and monitoring components installed)I am getting below SQl error while encryption starts on MBAM client machines. can you please suggest for resolve this issue
Error:-
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          4/2/2014 2:50:15 PM
Event ID:      1310
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      BOMVMSSIPS01.KALPATARUGROUP.COM
Description:
Event code: 100002
Event message: SQL error occured
Event time: 4/2/2014 2:50:15 PM
Event time (UTC): 4/2/2014 9:20:15 AM
Event ID: 502b42574bbf4c95b66fea631dbf3428
Event sequence: 42
Event occurrence: 41
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/2/ROOT/MBAMComplianceStatusService-1-130409000569502687
    Trust level: Full
    Application Virtual Path: /MBAMComplianceStatusService
    Application Path: C:\inetpub\Microsoft BitLocker Management Solution\Compliance Status Service\
    Machine name: BOMVMSSIPS01
Process information:
    Process ID: 2580
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
    Exception type: SqlException
    Exception message: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured
to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
Request information:
    Request URL:
    Request path:
    User host address:
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
    Thread ID: 15
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
   at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject,
Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
   at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
   at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
   at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
   at System.Data.SqlClient.SqlConnection.Open()
   at Microsoft.MBAM.ReportingService.DataProcessor.ProcessStatusReportInfo(StatusInfoType reportInfo)
Custom event details:
    Application: MBAMComplianceStatusService
    Sql Server:
    Database: MBAM Compliance Status
    Sql ErrorCode: -1
    Error Message: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured
to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="32768">1310</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-02T09:20:15.000000000Z" />
    <EventRecordID>9161</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BOMVMSSIPS01.KALPATARUGROUP.COM</Computer>
    <Security />
</System>
<EventData>
    <Data>100002</Data>
    <Data>SQL error occured</Data>
    <Data>4/2/2014 2:50:15 PM</Data>
    <Data>4/2/2014 9:20:15 AM</Data>
    <Data>502b42574bbf4c95b66fea631dbf3428</Data>
    <Data>42</Data>
    <Data>41</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/2/ROOT/MBAMComplianceStatusService-1-130409000569502687</Data>
    <Data>Full</Data>
    <Data>/MBAMComplianceStatusService</Data>
    <Data>C:\inetpub\Microsoft BitLocker Management Solution\Compliance Status Service\</Data>
    <Data>BOMVMSSIPS01</Data>
    <Data>    Application: MBAMComplianceStatusService
    Sql Server:
    Database: MBAM Compliance Status
    Sql ErrorCode: -1
    Error Message: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured
to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)
</Data>
    <Data>2580</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>SqlException</Data>
    <Data>A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to
allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>False</Data>
    <Data>
    </Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>15</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>False</Data>
    <Data>   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
   at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject,
Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject, Boolean withFailover)
   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
   at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
   at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
   at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
   at System.Data.SqlClient.SqlConnection.Open()
   at Microsoft.MBAM.ReportingService.DataProcessor.ProcessStatusReportInfo(StatusInfoType reportInfo)
</Data>
</EventData>
</Event>
Shailendra Dev

You are using Java import syntax. You should use @page directive in JSP pages. Refer to: http://java.sun.com/products/jsp/syntax/2.0/syntaxref2010.html
[The line "org.apache.jasper.JasperException: /result.jsp(1,4) Invalid directive"
in the stack trace tells you that there is no @import directive]

MBAM server issues connecting to SQL database

Hi,
I've recently setup and configured MBAM, however the Application Log on the MBAM server shows lots of the following errors:
Event code: 100002
Event message: SQL error occured
Event time: 05/10/2011 3:55:55 PM
Event time (UTC): 05/10/2011 7:55:55 AM
Event ID: 85c2614c7ff44f91b511b228aa6063a4
Event sequence: 16
Event occurrence: 15
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/MBAMComplianceStatusService-1-129622739405401050
Trust level: Full
Application Virtual Path: /MBAMComplianceStatusService
Application Path: C:\inetpub\Malta BitLocker Management Solution\MBAM Compliance Status Service\
Machine name: HZL-MAN-016
Process information:
Process ID: 780
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: SqlException
Exception message: Login failed for user 'DOMAIN\HZL-MAN-016$'.
Request information:
Request URL:
Request path:
User host address:
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 3
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.SqlClient.SqlConnection.Open()
at Microsoft.MBAM.ReportingService.DataProcessor.ProcessStatusReportInfo(StatusInfoType reportInfo)
Custom event details:
Application: MBAMComplianceStatusService
Sql Server: HZLSQL05
Database: MBAM Compliance Status
Sql ErrorCode: 18456
Error Message: Login failed for user 'DOMAIN\HZL-MAN-016$'.
Can anyone help ? The SQL server that hosts the MBAM databases shows the following logs:
Login failed for user 'DOMAIN\HZL-MAN-016$'. [CLIENT: xxx.xxx.xxx.64]
Thanks

just noticed in the Details view of the Event 18456 on the SQL server that it references the master database, do I need to do anything to the master database to make this work ? Error below:
+
System
Provider
[ Name]
MSSQLSERVER
EventID
18456
[ Qualifiers]
49152
Level
0
Task
4
Keywords
0x90000000000000
TimeCreated
[ SystemTime]
2011-10-18T01:12:37.000000000Z
EventRecordID
1515127
Channel
Application
Computer
HZLSQL05.int.bgc-contracting.com.au
Security
[ UserID]
S-1-5-21-1183060287-1205496975-829235722-104624
EventData
BGCCP\HZL-MAN-016$
[CLIENT: 172.xxx.xxx.xxx]
184800000E0000000900000048005A004C00530051004C00300035000000070000006D00610073007400650072000000
Binary data:
In Words
0000: 00004818 0000000E 00000009 005A0048
0008: 0053004C 004C0051 00350030 00070000
0010: 006D0000 00730061 00650074 00000072
In Bytes
0000: 18 48 00 00 0E 00 00 00 .H......
0008: 09 00 00 00 48 00 5A 00 ....H.Z.
0010: 4C 00 53 00 51 00 4C 00 L.S.Q.L.
0018: 30 00 35 00 00 00 07 00 0.5.....
0020: 00 00 6D 00 61 00 73 00 ..m.a.s.
0028: 74 00 65 00 72 00 00 00 t.e.r...

Upgrading to MBAM 2.5: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0.....the system cannot find the file specified.

Upgrading from MBAM 1.0 to 2.5 on the Administration and Monitoring server (database server already upgraded). To upgrade the administration server, I uninstalled MBAM 1.0 -> Deleted the MBAM website from IIS manually -> Reboot -> Installed MBAM
2.5. After upgrade if I go to selfservice portal via
https://myserver.mycompany.com/selfservice, I get this error:
Server Error in '/SelfService' Application.
Could not load file or assembly 'System.Web.WebPages.Razor,
Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its
dependencies. The system cannot find the file specified.
Description:
An unhandled exception occurred during the execution of the current web
request. Please review the stack trace for more information about the error and
where it originated in the code.
Exception Details:
System.IO.FileNotFoundException: Could not load file or assembly
'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral,
PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot
find the file specified.
Source Error:
An unhandled exception was generated during the execution of the
current web request. Information regarding the origin and location of the
exception can be identified using the exception stack trace below.
Stack Trace:
[FileNotFoundException: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.]
System.Web.Mvc.PreApplicationStartCode.Start() +0
[InvalidOperationException: The pre-application start initialization method Start on type System.Web.Mvc.PreApplicationStartCode threw an exception with the following error message: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified..]
System.Web.Compilation.BuildManager.InvokePreStartInitMethodsCore(ICollection`1 methods, Func`1 setHostingEnvironmentCultures) +12980619
System.Web.Compilation.BuildManager.InvokePreStartInitMethods(ICollection`1 methods) +12980328
System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded) +280
System.Web.Compilation.BuildManager.ExecutePreAppStart() +172
System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException) +1151
[HttpException (0x80004005): The pre-application start initialization method Start on type System.Web.Mvc.PreApplicationStartCode threw an exception with the following error message: Could not load file or assembly 'System.Web.WebPages.Razor, Version=2.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified..]
System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +12979668
System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +159
System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +12819261
Anyone know how to solve this? Thanks in advance

Sorry for late response. I fixed the issue by installing the correct version of ASP .NET 4 from
here.
If .NET Framework 4.5 is already installed, also run aspnet_regiis -i from C:\windows\microsoft.net\Framework\v4.0.30319

MBAM Enterprise Compliance Report not updating

I've had MBAM going for a day or to, i can see computers in the computer compliance report if I type the test computers in; however, i dont see any computers under the
Enterprise Compliance Report. Is there a refresh cycle for this report and a way to get it to go quicker? I am not seeing any computers yet and figured i should see them by now and am not sure where to look for issues for this part only.
Thank you for any help

I had to uninstall and reinstall MBAM and now everything works except the enterprise compliance report and when I try to run the
clearcache job in SQL I get an error . There are no steps defined in the clearcache job , its just empty
How can I fix this clearcache job?
thx
I have the same problem. Could anyone show us the steps so we can recreate it?
Update on the problem,
I found another forum post about the same problem and how to recreate it, But I couldnt get it to work. Please try it and see if it works for you.
http://social.technet.microsoft.com/Forums/da-DK/w7itprosecurity/thread/d481451c-1acd-4722-a53b-6b5632975a87
"run selection in the reportingdb.sql"

MBAM 2.5 SSRS SSL Error

Greetings,
I am in the process of building MBAM 2.5 and have encountered a critical stopping point when setting up the Reports feature for SSRS. The following specifics relate to my infrastructure:
- MBAM 2.5 Standalone on Windows 2012 R2 Standard
- SQL 2012 SP1 Enterprise (default instance) on a 2 node cluster using Windows 2012 R2 Standard
- Third party wildcard SSL server certificate installed on both Windows servers
- SSRS is installed in native mode using the default instance
- SSRS web service URL is bound to the certificate on port 443 and port 80 is disabled
The issue appears during the installation of the MBAM Reports feature. I receive confirmation that all prerequisites have been met but after inputting the configuration information on the next screen, the following error appears:
"Unable to connect to the Reporting Services web service. Error message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."
The event viewer logs 2 event ID 800 errors:
Log Name: Microsoft-Windows-MBAM-Server/Admin
Source: Microsoft-Windows-MBAM-Setup
Date: 5/15/2014 1:40:47 PM
Event ID: 800
Task Category: Server Setup Library
Level: Error
Keywords: MBAM Configurator,MBAM Powershell Cmdlets,MBAM Report Setup
User: [xxx]
Computer: [xxx]
Description:
Report provider unexpected error.
Description:
A web error occurred while checking the SSRS URL.
Exception:
System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.SqlServer.ReportingServices.ReportService2005.ReportingService2005.GetPermissions(String Item)
at Microsoft.Mbam.Setup.Common.Reports.ReportsPrerequisitesManager.GetWebServiceUrlForInstance(String instanceName)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-MBAM-Setup" Guid="[...]" />
<EventID>800</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000092</Keywords>
<TimeCreated SystemTime="2014-05-15T17:40:47.756875200Z" />
<EventRecordID>19</EventRecordID>
<Correlation />
<Execution ProcessID="3040" ThreadID="2564" />
<Channel>Microsoft-Windows-MBAM-Server/Admin</Channel>
<Computer>[xxx]</Computer>
<Security UserID="[xxx]" />
</System>
<EventData>
<Data Name="Message">A web error occurred while checking the SSRS URL.</Data>
<Data Name="StackTrace">System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.SqlServer.ReportingServices.ReportService2005.ReportingService2005.GetPermissions(String Item)
at Microsoft.Mbam.Setup.Common.Reports.ReportsPrerequisitesManager.GetWebServiceUrlForInstance(String instanceName)</Data>
</EventData>
</Event>
I have verified the certificate using Internet Explorer and visiting the SSRS URI. Each certificate in the chain comes back as OK so I'm unsure why the error reports "the remote certificate is invalid according to the validation procedure".
Any guidance on resolving this error would be greatly appreciated so that I can proceed with this project. Thanks,
Som

Hi Mark,
I ended up finding an answer (and should have posted it here). The steps on
this page were what got the problem resolved. I'm fuzzy on why the "strong wildcard" (+) character worked with some resources and not others, but changing the ssl binding to the actual fqdn helped for me.
Pay special attention to michael12345's response at the bottom of the page. Once I did the following
2. Delete the reservations with:
netsh http delete urlacl url=https://+:443/ReportServer/
netsh http delete urlacl url=https://+:443/Reports/
3. Create new ones with:
netsh http add urlacl url=https://mydomain.com:443/ReportServer user=MYSERVER\MyAccout
netsh http add urlacl url=https://mydomain.com:443/Reports user=MYSERVER\MyAccout
Here is an additional resource regarding the strong wildcard character.
Good luck!

Sccm 2012 multiple language reports from mbam integration

I installed mbam on my sccm 2012 primary server and all went well with one exception. The reports have multiple languages. In the reports folder that houses the mbam reports, there are multiple folders for the four mbam reports, so I have about
10 different languages for my 4 reports. I only want english. I would think that like any other sccm report I can just delete the others I won't use, but am concerned since this is a component of mbam and it might be expecting those reports
as "placeholders" for that data. Can I just delete the folders for the unneeded languages? Additionally I am getting an error when launching the reports when the window for the report opens it has at the bottom of the report: ERROR:
the mbam policy view does not exist. I am assuming this is because not all the components have been installed in the mbam environment as of yet. We are upgrading from mbam 1.0 and I am doing the sccm integration piece. I realize the monitoring
server needs to be installed, the policy template also needs to go somewhere as well, so suspect this is expected behaviour with only the sccm integration piece involved so far. THanks!

It's more of housekeeping issue. I am going to have to delete that folder anyway as right now I am connected to a test database and will need to uninstall mbam and reinstall it when they are ready to point to a different database after testing is
complete.

MBAM 2.5 FIPS Compliance Windows 7 SP1

The only reference I can find with regards to FIPS and Windows 7 with MBAM is in the planning guide which says
Supporting BitLocker Protectors - Numerical password - applied automatically as part of volume encryption and does not need to be configured except in FIPS mode on Windows 7
So, if I want to use MBAM in a FIPS compliant mode do I just need to enable the use of numerical password? Or do I also need to make sure that the storage of recovery information is then disabled?
Thanks

For Win7, you would enable FIPS via GPO before encrypting, and then make sure you set up a DRA for recovery.

MBAM 2.5 Webserver installation error

Upgrading from to 2.5, new webserver.
Installing in a ConfigMgr intergration scenario.
Installed all the pre-reqs, everything shows passed in the prereq checker, moved on to install and I get this error in the event log:
Unexpected Configurator error.
Description:
Exception thrown from feature provider.
Exception:
System.InvalidOperationException: Client found response content type of '', but expected 'text/xml'.
The request failed with an empty response.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.SqlServer.ReportingServices.ReportService2005.ReportingService2005.ListChildren(String Item, Boolean Recursive)
at Microsoft.Mbam.Setup.Common.ParameterValidation.IsValidSsrsUrlToMbamReports(Uri uri, Boolean testUri)
at Microsoft.Mbam.Setup.WebAdministration.HelpDeskProvider.CheckReportsUrl()
at Microsoft.Mbam.Setup.Common.ActionItemQueue.Run()
at Microsoft.Mbam.Setup.WebAdministration.WebProviderBase`1.CheckPrereqs(IProgress`1 progress, CancellationToken cancellationToken, T configuration)
at Microsoft.Mbam.Setup.Common.FeatureProviderBase`1.<>c__DisplayClass34`1.<InvokeAsync>b__33()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Mbam.Setup.Common.FeatureProviderBase`1.<InvokeAsync>d__36`1.MoveNext()
Anyone got any ideas?
Steve O'Connor
MCP MCITP MCSA
My Blog

Ours is SSRS 2012.
URL http://yourserver.fqdn.com:/ReportServer will not work, needs the path to the ConfigMgr reports after ReportServer
Steve O'Connor
MCP MCITP MCSA
My Blog
The URL http://server.fqdn.com/ReportServer is correct. I believe the reason for the error is you have to provide permission to the MBAM service accounts within the SSRS panel found at
http://server.fqdn.com/Reports. There are two places where you can add security and permissions from within SSRS reports URL (Site Settings).
One way you can tell you are going to have an issue before even beginning the MBAM configuration wizard is to enter the
http://server.fqdn.com/ReportServer URL in IE from the MBAM server. If you are prompted for credentials the installation wizard will certainly fail. So, you need to verify that the service account you used in
the SSRS configuration has admin rights on the MBAM server, and hat the MBAM service account that you are using have admin access to the SSRS server.
I think it is clear the issues most of us in this tread are having are permissions based... it is just figuring out where that permissions issue is that is the problem.
See points 5 and 6 of this KB, if you can't hit the SSRS URLs from MBAM server's IE - you're going to get a failure.
http://support.microsoft.com/kb/2668533
EDIT, WE HAVE RESOLVED THE ISSUE!
In this MBAM 2.5 server configuration guide we inadvertently added a setting that was meant for SINGLE SERVER configuration, while we are using a MULTIPLE SERVER configuration. Link - http://msdn.microsoft.com/en-us/library/dn645331.aspx
We added
2. Add <RSWindowsNegotiate/> to the rsreportserver.config file as follows:
Which broke the app. We went back and removed <RSWindowsNegotiate/> from rsreportserver.config and it worked without issue.
http://www.microsoftfanboys.com

MBAM 2.5 - no TPM - options?

Hello. So we have MBAM 2.5 (upgraded from 2.0 over the past week), and now we also have our first UEFI computers without TPMs. We would like to enable USB keys as a protector for these devices, but unless I'm missing something it does not seem
to be an option.
I was also considering the password method, but even though the release notes indicate that the password method is now FIPS compliant, the GPO (updated with 2.5 ADMX) indicates that it is *not* FIPS compliant.
Under "Configure use of password for operating system drives" it states:
Note: Passwords cannot be used if FIPS-compliance is enabled. The "System cryptography: Use FIPS-compliant algorithms for encryption, hashing, and signing" policy setting in Computer Configuration\Windows Settings\Security Settings\Local Policies\Security
Options specifies whether FIPS-compliance is enabled.
It is enabled in our environment, so does that mean we can not use the password protection, or was the description just not updated?
Our ideal method right now would be to encrypt the OS drive and store the key on a USB drive, in addition to MBAM storing a recovery key. A second best solution would be FIPS compliant password protection. Are either/both of these possible?
Thanks,
-Nick

Thanks for the reply!
I still have a question regarding USB protectors though. When I check the supported protector methods for OS volumes I see:
Trusted Platform Module (TPM)
TPM + PIN
TPM + USB key – supported only when the operating system volume is encrypted before MBAM is installed
TPM + PIN + USB key - supported only when the operating system volume is encrypted before MBAM is installed
Password - supported only for Windows To Go devices, fixed data drives, and Windows 8 devices that do not have a TPM
Numerical password - applied automatically as part of volume encryption and does not need to be configured except in FIPS mode on Windows 7
Data recovery agent (DRA)
So out of those, all seem to be out except for Numerical password and DRA. None of these options state just USB or USB + password. How would I enable encryption of the OS Drive with just a USB key? I've found only a little bit of information
on DRA, and it mentions certificates. Is that required to configure the USB protector? Which certificate do I need to use? How would I recover a volume protected with USB if the user loses their USB key?
I've read this article on configuring DRAs but it is pretty confusing and seems to be written for Windows 7/2008r2:
http://technet.microsoft.com/library/dd875560(v=WS.10).aspx

MBAM 2.5 InvalidKeyID Fault

Hello,
I have implemented MBAM 2.5 on my customers site and currently in testing phase. I am getting an error when trying to recover a Recovery Key from the Recovery Key ID.
I have a 3 server topology with SCCM integrated features, a database server and a Administration and Monitoring Server.
2 client are encrypted and I can see the data in the RecoveryAndHardwareCore.Keys table in the MBAM recovery and Hardware Database
When using the MBAM Self Service website I attempt to put in my recovery ID and state reason for Recovery Key (lost Pin etc)
The recovery time takes about 1 minute before returning the message "Invalid Key ID"
I have tested the recovery key this by writing the Recovery Key direct from the sql table in to the recovery screen which worked successfully and allowed me to boot.
so my issue is getting the recovery key from the self service screen.
I have done a bit of research and found the following data in the log: C:\Inetpub\Microsoft BitLocker Management Solution\Logs\Self Service website\Trace2014-07-29_10-59-54.svclog and I receive the following error
Please can anyone help with why I am getting the recovery key and why I am getting "Failed to recover key, InvalidKeyId"
Thanks

Hey Lancecr - I'm having the same issue (installed without a certificate until we get that resolved).
No custom host name for the web server. Delegation has been set up on the app pool credentials.
Also, I checked the security logs on the SQL server, and I can see the service account for the app pool logging in successfully at the same time the error is generated. A few steps before the error occurs, I also see this error:
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
I also see several IIS-Configuration warnings for
Unable to find schema for config section system.serviceModel/bindings (or /client, /behaviors, etc) This section will be ignored.
There is also an error in the ISS-Configuration log (Event ID 10, user is the app pool account) - An error has occurred: Unrecognized element 'providerOption'
This is all I've been able to come up with so far, but I figured I would send it off and see if you had any thoughts or other places I could look.
Thanks!

MBAM 2.5 - cannot recover access to a drive (KeyRecoveryPage.aspx) error

In my MBAM 2.5 environment (2 Servers installation) there is an issue and was wondering if you could help me. Namely when an admin, who is a member of the MBAM Advanced Helpdesk Users access group, tries
to get a drive recovery Keys vie MBAM Portal website by entering only the mandatory fields (Key ID and Reason for Drive Unlock) the error message "An error has occurred"pops up.
In the Application log are the following errors written:
Log Name: Application
Source: Microsoft BitLocker Administration and Monitoring Console
Date: 19.01.2015 14:19:55
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SrvIISxxxxxx.infoserve.company.com
Description:
Fehler in Application_Error-Ereignis
Fehler in:
https://Srvmbamxxxxx.emea.company.com/HelpDesk/KeyRecoveryPage.aspx
Fehlermeldung: Access is denied.
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 19.01.2015 14:19:55
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: SrvIISxxxxxx.infoserve.company.com
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Any help would be greatly appreciated.
Thanks

You need to be member of the either Advanced Helpdesk group or Helpdesk group. It is not required to be the member of both the groups because both groups has different access to MBAM services -->Make me correct if I am wrong :)
Rather in MBAM 2.5, you need to be a member of the MBAM Advanced Helpdesk group and
MBAM Report Users groups. As far as I am concerned, Dekac is not able to access information from the database. Dekac could you please confirm that you can access the reports from the MBAM console with the same user credentials.
Also could you please post the screenshot of the pop-up.
Gaurav Ranjan

MBAM 2.5 - Antimalware exceptions

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