MBAM clients not report device users

Hi all,
I have installed MBAM 2.5 infrastructure with some mbam clients on laptops.
My problem is that mbam clients (ver. 2.5.0244.0) don’t report the information about device users to MBAM Recovery and Hardware DB, but one client (ver. 2.1.0117.0) does it.
Any ideas on how to fix? 
Regards,
Alex

can you confirm if the group policies are flowing down to the affected machines? (regedit
HKLM\SOFTWARE\Policies\Microsoft\FVE )
older version of MBAM clients will report to the newer version of the MBAM IIS server. 
Also see if URLs when posted on IE does asks for a prompt. 
Mayank Sharma Support Engineer at Microsoft working in Enterprise Platform Support.

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    You have a few issues / potential issues in there:
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    6) 10/12/07 08:00:39 server connection failure
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    - What is the Collection Schedule set to (Once, Daily, Weekly etc.) and
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    - Do you have any machine type filters set in the Collection Option Set?
    - Is the Collection Option Set associated to the Collection Schedule?

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    2015-03-16 12:55:17:235
    1024 1060
    Agent  * WSUS server: http://ewd-srv-01.resultstel.net:8530
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * WSUS status server: http://ewd-srv-01.resultstel.net:8530
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * Target group: Eastwood
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * Windows Update access disabled: No
    2015-03-16 12:55:17:247
    1024 1060
    DnldMgr Download manager restoring 0 downloads
    2015-03-16 12:55:17:248
    1024 1060
    AU ###########  AU: Initializing Automatic Updates  ###########
    2015-03-16 12:55:17:249
    1024 1060
    AU  # WSUS server: http://ewd-srv-01.resultstel.net:8530
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Detection frequency: 22
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Target group: Eastwood
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Approval type: Scheduled (Policy)
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Scheduled install day/time: Every day at 3:00
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Auto-install minor updates: Yes (Policy)
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Will interact with non-admins (Non-admins are elevated (User preference))
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Will display featured software notifications (User preference)
    2015-03-16 12:55:17:259
    1024 1060
    Agent Switching to hardware-verified ClientId.
    2015-03-16 12:55:17:260
    1024 1060
    AU Setting AU scheduled install time to 2015-03-17 07:00:00
    2015-03-16 12:55:17:402
    1024 1060
    Report ***********  Report: Initializing static reporting data  ***********
    2015-03-16 12:55:17:402
    1024 1060
    Report  * OS Version = 6.1.7601.1.0.65792
    2015-03-16 12:55:17:402
    1024 1060
    Report  * OS Product Type = 0x00000030
    2015-03-16 12:55:17:600
    1024 1060
    Report WARNING: Failed to load reporting information from WMI with hr = 80041002.
    2015-03-16 12:55:17:601
    1024 1060
    Report  * Locale ID = 1033
    2015-03-16 12:55:17:654
    1024 1060
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:55:17:655
    1024 1060
    AU Initializing featured updates
    2015-03-16 12:55:17:655
    1024 1060
    AU Found 0 cached featured updates
    2015-03-16 12:55:17:655
    1024 1060
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:55:17:656
    1024 1060
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:55:17:656
    1024 1060
    AU AU finished delayed initialization
    2015-03-16 12:55:23:261
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 12:55:41:121
    1024 1074
    AU Triggering AU detection through DetectNow API
    2015-03-16 12:55:41:122
    1024 1074
    AU Triggering Online detection (non-interactive)
    2015-03-16 12:55:41:193
    1024 1060
    AU #############
    2015-03-16 12:55:41:193
    1024 1060
    AU ## START ##  AU: Search for updates
    2015-03-16 12:55:41:193
    1024 1060
    AU #########
    2015-03-16 12:55:41:218
    1024 1060
    AU <<## SUBMITTED ## AU: Search for updates [CallId = {6382DEFC-F99E-4A2A-B104-48CF9BE2D760}]
    2015-03-16 12:55:41:218
    1024 1194
    Agent *************
    2015-03-16 12:55:41:218
    1024 1194
    Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-03-16 12:55:41:218
    1024 1194
    Agent *********
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * Online = Yes; Ignore download priority = No
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
    and DeploymentAction='Uninstallation' and RebootRequired=1"
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * Search Scope = {Machine}
    2015-03-16 12:55:41:218
    1024 1194
    Setup Checking for agent SelfUpdate
    2015-03-16 12:55:41:219
    1024 1194
    Setup Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
    2015-03-16 12:55:45:440
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2015-03-16 12:55:45:893
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:45:897
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPD98D.tmp with dwProvFlags 0x00000080:
    2015-03-16 12:55:45:979
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:46:014
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2015-03-16 12:55:46:019
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:46:050
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2015-03-16 12:55:46:055
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:46:093
    1024 1194
    Setup Determining whether a new setup handler needs to be downloaded
    2015-03-16 12:55:46:093
    1024 1194
    Setup SelfUpdate handler is not found.  It will be downloaded
    2015-03-16 12:55:46:093
    1024 1194
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320"
    2015-03-16 12:55:52:237
    1024 1194
    Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2015-03-16 12:55:52:237
    1024 1194
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320"
    2015-03-16 12:55:53:377
    1024 1194
    Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2015-03-16 12:55:53:502
    1024 1194
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320"
    2015-03-16 12:55:56:705
    1024 1194
    Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2015-03-16 12:55:56:896
    1024 1194
    Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2015-03-16 12:56:01:618
    1024 1060
    AU AU received policy change subscription event
    2015-03-16 13:00:00:824
    1024 1194
    PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-03-16 13:00:00:824
    1024 1194
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ewd-srv-01.resultstel.net:8530/ClientWebService/client.asmx
    2015-03-16 13:00:01:001
    1024 1194
    PT WARNING: PTError: 0x80041002
    2015-03-16 13:00:01:001
    1024 1194
    PT Initializing simple targeting cookie, clientId = f86ac648-7394-46eb-8f40-eb605f77d86b, target group = Eastwood, DNS name = ewd-wc-420-235.resultstel.net
    2015-03-16 13:00:01:001
    1024 1194
    PT  Server URL = http://ewd-srv-01.resultstel.net:8530/SimpleAuthWebService/SimpleAuth.asmx
    2015-03-16 13:00:01:833
    1024 1194
    Agent WARNING: Failed to evaluate Installed rule, updateId = {F92A18E7-8784-4828-89C9-F80085A422A7}.202, hr = 80041002
    2015-03-16 13:00:02:004
    1024 1194
    Agent WARNING: Failed to evaluate Installed rule, updateId = {C735DBB1-06B4-49F2-815F-97976B4B86A4}.102, hr = 80041002
    2015-03-16 13:00:08:676
    1024 1194
    Agent WARNING: Failed to evaluate Installed rule, updateId = {6A8FE277-1048-48B1-803B-4580C15BBDF1}.100, hr = 80041002
    2015-03-16 13:07:37:795
    1024 1194
    PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2015-03-16 13:07:37:795
    1024 1194
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ewd-srv-01.resultstel.net:8530/ClientWebService/client.asmx
    2015-03-16 13:07:37:988
    1024 1194
    PT WARNING: PTError: 0x80041002
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: GetExtendedUpdateInfo failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: SOAP Fault: 0x000190
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     faultstring:Fault occurred
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     ErrorCode:InternalServerError(5)
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     Message:(null)
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetExtendedUpdateInfo"
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     ID:4cd69d60-d69b-4591-88ad-5687cdda3265
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: PTError: 0x8024400e
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: GetExtendedUpdateInfo_WithRecovery: 0x8024400e
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: Sync of Extended Info: 0x8024400e
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: SyncServerUpdatesInternal failed : 0x8024400e
    2015-03-16 13:07:41:914
    1024 1194
    Agent  * WARNING: Exit code = 0x8024400E
    2015-03-16 13:07:41:914
    1024 1194
    Agent *********
    2015-03-16 13:07:41:914
    1024 1194
    Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-03-16 13:07:41:914
    1024 1194
    Agent *************
    2015-03-16 13:07:41:914
    1024 1194
    Agent WARNING: WU client failed Searching for update with error 0x8024400e
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:930
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:930
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:42:021
    1024 14f4
    AU >>##  RESUMED  ## AU: Search for updates [CallId = {6382DEFC-F99E-4A2A-B104-48CF9BE2D760}]
    2015-03-16 13:07:42:021
    1024 14f4
    AU  # WARNING: Search callback failed, result = 0x8024400E
    2015-03-16 13:07:42:021
    1024 14f4
    AU  # WARNING: Failed to find updates with error code 8024400E
    2015-03-16 13:07:42:021
    1024 14f4
    AU #########
    2015-03-16 13:07:42:021
    1024 14f4
    AU ##  END  ##  AU: Search for updates [CallId = {6382DEFC-F99E-4A2A-B104-48CF9BE2D760}]
    2015-03-16 13:07:42:021
    1024 14f4
    AU #############
    2015-03-16 13:07:42:021
    1024 14f4
    AU Successfully wrote event for AU health state:0
    2015-03-16 13:07:42:021
    1024 14f4
    AU AU setting next detection timeout to 2015-03-16 22:07:42
    2015-03-16 13:07:42:022
    1024 14f4
    AU Setting AU scheduled install time to 2015-03-17 07:00:00
    2015-03-16 13:07:42:022
    1024 14f4
    AU Successfully wrote event for AU health state:0
    2015-03-16 13:07:42:022
    1024 14f4
    AU Successfully wrote event for AU health state:0
    2015-03-16 13:07:46:919
    1024 1194
    Report REPORT EVENT: {CB48FD20-D762-4E5E-8CCA-5C27F3CFA04A}
    2015-03-16 13:07:41:913-0400 1
    148 101
    {00000000-0000-0000-0000-000000000000}
    0 8024400e
    AutomaticUpdates Failure
    Software Synchronization Windows Update Client failed to detect with error 0x8024400e.
    2015-03-16 13:07:47:022
    1024 1194
    Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2015-03-16 13:07:47:022
    1024 1194
    Report WER Report sent: 7.6.7600.320 0x8024400e 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2015-03-16 13:07:47:022
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:14:23:923
    1024 1194
    PT WARNING: PTError: 0x80041002
    2015-03-16 13:14:23:923
    1024 1194
    Report Uploading 1 events using cached cookie, reporting URL = http://ewd-srv-01.resultstel.net:8530/ReportingWebService/ReportingWebService.asmx

    Don thank you for the reply.
    But I do have the same issue on the other PCs as well on which WMI is good. And also i pointed the above PC to my primary WSUS server which is running windows 2003 and it reported successfully and downloaded the approved updates.
    please see the below logs from the same PC after pointing to our wsus running on win2003.
    2015-03-17 14:41:08:507
    1020 f1c
    Inv   # Talking to WSUS server = http://atl-wsus-1:8530
    2015-03-17 14:41:08:508
    1020 f1c
    Inv   # Downloading Rule file from = http://atl-wsus-1:8530/Inventory/InventoryRules.cab
    2015-03-17 14:41:08:508
    1020 53c
    AU #########
    2015-03-17 14:41:08:508
    1020 53c
    AU ##  END  ##  AU: Search for updates [CallId = {54490DE2-CF7B-4017-A553-6C8C1532E621}]
    2015-03-17 14:41:08:508
    1020 53c
    AU #############
    2015-03-17 14:41:08:510
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:510
    1020 53c
    AU Featured notifications is disabled.
    2015-03-17 14:41:08:510
    1020 53c
    AU AU setting next detection timeout to 2015-03-18 16:13:54
    2015-03-17 14:41:08:510
    1020 53c
    AU Setting AU scheduled install time to 2015-03-18 07:00:00
    2015-03-17 14:41:08:510
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {58406504-5709-46CA-BB54-3FE9628545AA}.202, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {B9D0F709-E6A7-4383-AFB3-E35FB9CB0AAA}.203, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {2CA8E6E8-FC4A-4974-A208-18CDF1D01D86}.203, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {6C2547EE-DC7B-4080-8884-A040572C5EC4}.204, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {673027F3-841E-4215-88BE-A0BFB456B2B1}.207, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approved 5 update(s) for download (NOT for Ux)
    2015-03-17 14:41:08:510
    1020 53c
    AU #############
    2015-03-17 14:41:08:511
    1020 53c
    AU ## START ##  AU: Download updates
    2015-03-17 14:41:08:511
    1020 53c
    AU #########
    2015-03-17 14:41:08:511
    1020 53c
    AU   # Approved updates = 5
    2015-03-17 14:41:08:512
    1020 53c
    AU AU initiated download, updateId = {58406504-5709-46CA-BB54-3FE9628545AA}.202, callId = {F3389077-03F0-4625-83EF-CAAEBA8ED147}
    2015-03-17 14:41:08:513
    1020 53c
    AU AU initiated download, updateId = {B9D0F709-E6A7-4383-AFB3-E35FB9CB0AAA}.203, callId = {B94BF4E5-5709-4D22-924A-5C5B8D4712C9}
    2015-03-17 14:41:08:514
    1020 53c
    AU AU initiated download, updateId = {2CA8E6E8-FC4A-4974-A208-18CDF1D01D86}.203, callId = {D330B2E0-CA38-4ED9-894A-36717C01F09A}
    2015-03-17 14:41:08:515
    1020 53c
    AU AU initiated download, updateId = {6C2547EE-DC7B-4080-8884-A040572C5EC4}.204, callId = {B6B35AC2-9BC1-4CFA-8421-D666C79464AD}
    2015-03-17 14:41:08:516
    1020 53c
    AU AU initiated download, updateId = {673027F3-841E-4215-88BE-A0BFB456B2B1}.207, callId = {F0D00A6F-36BC-4680-9BE4-4005742A2C93}
    2015-03-17 14:41:08:516
    1020 53c
    AU Setting AU scheduled install time to 2015-03-18 07:00:00
    2015-03-17 14:41:08:516
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:516
    1020 53c
    AU AU setting pending client directive to 'Download Progress'
    2015-03-17 14:41:08:518
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:518
    1020 53c
    AU   # Pending download calls = 5
    2015-03-17 14:41:08:518
    1020 53c
    AU <<## SUBMITTED ## AU: Download updates
    2015-03-17 14:41:08:520
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:964
    1020 f1c
    Misc Validating signature for C:\Windows\SoftwareDistribution\Inventory\InventoryRule\InventoryRules.cab with dwProvFlags 0x00000080:
    2015-03-17 14:41:08:976
    1020 f1c
    Misc  Microsoft signed: NA
    2015-03-17 14:41:08:993
    1020 f1c
    Inv   # Inventory Rule id = 8226C3A1-70D4-4848-B441-1555AC820A23, version = 1.0
    2015-03-17 14:41:09:022
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:086
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:118
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:150
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:182
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:214
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:246
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:278
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:310
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:342
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:374
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:406
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:438
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:471
    1020 f1c
    PT WARNING: PTError: 0x80041002
    2015-03-17 14:41:10:590
    1020 f1c
    Inv #########
    2015-03-17 14:41:10:590
    1020 f1c
    Inv ##  END  ##  Inv: Inventory Collection
    2015-03-17 14:41:10:590
    1020 f1c
    Inv #############
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr *************
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr *********
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr   * Call ID = {F3389077-03F0-4625-83EF-CAAEBA8ED147}
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr   * Updates to download = 1
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *   Title = Security Update for Windows 7 (KB3029944)
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *   UpdateId = {58406504-5709-46CA-BB54-3FE9628545AA}.202
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *     Bundles 1 updates:
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *       {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202
    2015-03-17 14:41:10:598
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202]  ***********
    2015-03-17 14:41:10:599
    1020 f1c
    DnldMgr   * Queueing update for download handler request generation.
    2015-03-17 14:41:10:599
    1020 f1c
    DnldMgr Generating download request for update {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Generating request for CBS update CF9A0A9F-EA32-4B84-8B11-647F8DE3432C in sandbox C:\Windows\SoftwareDistribution\Download\4fa5441bcc144c4a7917304858841f6b
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Selected payload type is ptExpress
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Detected download state is dsStart
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Adding windows6.1-kb3029944-x86-express.cab (entire file) to request list.
    2015-03-17 14:41:13:864
    1020 f1c
    Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-03-17 14:41:13:864
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202]  ***********
    2015-03-17 14:41:16:436
    1020 f1c
    DnldMgr   * BITS job initialized, JobId = {675985CD-3133-4157-9D02-06CC33C29C49}
    2015-03-17 14:41:16:473
    1020 f1c
    DnldMgr   * Downloading from http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows6.1-kb3029944-x86-express_0c21886fd0931285b2d3a29773d3673c947f60b3.cab to C:\Windows\SoftwareDistribution\Download\4fa5441bcc144c4a7917304858841f6b\windows6.1-kb3029944-x86-express.cab
    (full file).
    2015-03-17 14:41:16:644
    1020 f1c
    Agent *********
    2015-03-17 14:41:16:644
    1020 f1c
    Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:644
    1020 f1c
    Agent *************
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr *************
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr *********
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr   * Call ID = {B94BF4E5-5709-4D22-924A-5C5B8D4712C9}
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr   * Updates to download = 1
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *   Title = Security Update for Windows 7 (KB3004361)
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *   UpdateId = {B9D0F709-E6A7-4383-AFB3-E35FB9CB0AAA}.203
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *     Bundles 1 updates:
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *       {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203
    2015-03-17 14:41:16:648
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203]  ***********
    2015-03-17 14:41:16:649
    1020 f1c
    DnldMgr   * Queueing update for download handler request generation.
    2015-03-17 14:41:16:649
    1020 f1c
    DnldMgr Generating download request for update {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Generating request for CBS update 151B27A0-4EA8-428F-BE06-C90A3CF0C2CA in sandbox C:\Windows\SoftwareDistribution\Download\963019da42f4a0388fdc4337be401b25
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Selected payload type is ptExpress
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Detected download state is dsStart
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Adding windows6.1-kb3004361-x86-express.cab (entire file) to request list.
    2015-03-17 14:41:16:687
    1020 f1c
    Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-03-17 14:41:16:687
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203]  ***********
    2015-03-17 14:41:16:732
    1020 f1c
    DnldMgr   * BITS job initialized, JobId = {27F85F04-0E56-4BFA-93E3-4D6BCB3ECB4F}
    2015-03-17 14:41:16:758
    1020 f1c
    DnldMgr   * Downloading from http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2014/12/windows6.1-kb3004361-x86-express_47f37958063afd2521ca42de8904b55d1aa85b89.cab to C:\Windows\SoftwareDistribution\Download\963019da42f4a0388fdc4337be401b25\windows6.1-kb3004361-x86-express.cab
    (full file).
    2015-03-17 14:41:16:809
    1020 f1c
    Agent *********
    2015-03-17 14:41:16:809
    1020 f1c
    Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:809
    1020 f1c
    Agent *************
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr *************
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr *********
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr   * Call ID = {D330B2E0-CA38-4ED9-894A-36717C01F09A}
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr   * Updates to download = 1
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *   Title = Security Update for Windows 7 (KB3031432)
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *   UpdateId = {2CA8E6E8-FC4A-4974-A208-18CDF1D01D86}.203
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *     Bundles 1 updates:
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *       {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203
    2015-03-17 14:41:16:814
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203]  ***********
    2015-03-17 14:41:16:815
    1020 f1c
    DnldMgr   * Queueing update for download handler request generation.
    2015-03-17 14:41:16:815
    1020 f1c
    DnldMgr Generating download request for update {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Generating request for CBS update EE556F37-7EAC-42B3-BD29-653F98E6E364 in sandbox C:\Windows\SoftwareDistribution\Download\7db602a9c625e53b175ecb83170441ba
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Selected payload type is ptExpress
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Detected download state is dsStart
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Adding windows6.1-kb3031432-x86-express.cab (entire file) to request list.
    2015-03-17 14:41:16:844
    1020 f1c
    Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-03-17 14:41:16:845
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203]  ***********
    2015-03-17 14:41:16:881
    1020 f1c
    DnldMgr   * BITS job initialized, JobId = {6C5B3B60-DB8B-4B6F-9E40-D99CA43B366D}
    2015-03-17 14:41:16:906
    1020 f1c
    DnldMgr   * Downloading from http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows6.1-kb3031432-x86-express_fb5326e90facfe6de39cf44fc4ed5ec630968ba5.cab to C:\Windows\SoftwareDistribution\Download\7db602a9c625e53b175ecb83170441ba\windows6.1-kb3031432-x86-express.cab
    (full file).

  • Certain MBAM agents not reporting compliance status

    I have MBAM setup in a two computer configuration topology both servers running Windows Server 2008 R2.
    The problem I have is that certain clients are not reporting back their compliance status to the MBAM servers and when I check the log files for these clients the MBAM Operational logs shows "The MBAM
    policies were applied successfully."  This event appears regularly within the 90min windows as expected which is fine.
    When I check the MBAM Admin log files had absolutely no new entries since January this year so something is definitely not right. On working clients both the Admin and Operational logs should be updated at least once every 90min that's how it was configured
    in GPO.
    All clients are running version 1.0.2 of the MBAM agent on Windows 7 Enterprise SP1. The problem has to be client side because there are machines reporting back regularly with no problem on the same network.
     

    Hi,
    Please take a check to see if the following KB could help here:
    MBAM Enterprise Reporting Not Getting Updated
    Besides, questions related MBAM, please consider ask in the following forum:
    http://social.technet.microsoft.com/Forums/en-US/home?forum=mdopmbam
    Experts there might share some insights for the issue here.
    Best regards
    Michael Shao
    TechNet Community Support

  • Clients not reporting to WSUS

    I too have many clients that have not reported to the Wsus Server.
    The clients are listed in the All Computers group of WSUS
    I have created target groups
    The computers are listed in the correct target groups
    I have approved update for the target group
    Clients are not reporting at all
    Thanks

    I too have many clients that have not reported to the Wsus Server.
    The computers are listed in the correct target groups
    Clients are not reporting at all
    What do you mean by "not reporting"... they're listed in the console? What is the "Last Contact" date? What is the "Last Reported Date".
    Run a detection event on one of the clients and post the results from the WindowsUpdate.log.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile:
    http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Forefront clients not reporting correctly

    Hi guys
    Here at work, we have 2 Forefront management servers which are being used to provide policies for a large number of different managed customers (different networks, domains, etc).
    We're having an issue where some FEP clients are updating correctly and working fine but the Forefront reporting on the management server is saying otherwise. I've noticed that for some clients, the policy showing as installed when looking at the
    registry isn't tying up with what the report console shows.
    I've tried re-applying the required policies to some of the clients for a test but this has made no difference. I can't see any pending actions on the MOM console, etc.
    Any advice greatly appreciated.

    Hi,
    Did the Forefront Client Security Management Server computer display as an
    agent-managed computer on MOM Administrator console and appear in Forefront Client Security reports? If not, maybe it is due to the FCS Management Server computer does not communicate correctly with the collection server. Please make sure that you have installed
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    Best regards,
    Susie

  • MBAM Clients not able to recover key from MBAM Console

    For the first time I am installing MBAM with SCCM intergration. Everything has successfully installed, but having problem getting clients to respond to the MBAM administration console. I keep getting "Please enter correct Machine Information"(for
    Manage TPM) or "Recovery keys not found" (Drive Recovery). 
    When I checked SCCM reports, it shows the one computer i'm working on at 100% compliant. Also the the recovery key is showing in AD. 
    Somewhere i think i'm not connected to the database. Please help? 

    It sounds like you might not have configured the 'Configure MBAM Services' policy, or you have conflicting policies between the default BitLocker policies and the MBAM policies. Please see the article 'Planning
    for MBAM 2.0 Group Policy Requirements', where it states:
    If you do not configure or if you disable this policy setting, the Key recovery information will not be saved, and status report and key recovery activity will not be reported to server. When this setting is set to
    Recovery Password and key package, the recovery password and key package will be automatically and silently backed up to the configured key recovery server location.
    Hope this helps,
    David
    MDOP on the Springboard Series on TechNet

  • Clients not reporting to Site Server

    Hi,
    in CAS.log i found following error message on every client:
    CacheManager: GetSWDistSiteSettings failed with 0x80004005. Default site settings will be used.
    and only Computer and User Policy Retrieval Actions appear on Client.
    Anyone an idea?

    ccmmessaging is full of http errors: "Post using <xxx> security context failed due to Integrated Windows Authentication failure ... Post to http://<MP>/ccm_system_windowsauth/request failed with 0x80070005."
    Did it ever work? What does mpcontrol.log tell? Any errors in the IIS logfiles?
    Torsten Meringer | http://www.mssccmfaq.de

  • WSUS clients not reporting!

    This is making me crazy. I have been working on it for a couple of days. I have reinstalled WSUS multiple times followed the steps on multiple walkthroughs, tried installing on another server. No luck. If anyone has any ideas please help. Thanks.
    This topic first appeared in the Spiceworks Community

    This is making me crazy. I have been working on it for a couple of days. I have reinstalled WSUS multiple times followed the steps on multiple walkthroughs, tried installing on another server. No luck. If anyone has any ideas please help. Thanks.
    This topic first appeared in the Spiceworks Community

  • Windows Server 2012 Group Policy Block USB Storage devices @ User Level Not getting applied on a Domain Client machine with Windows Server 2008 R2. Why?

    Hello,
    I have a Windows Server 2012 R2.
    I have configured the Group Policy on it to block the usage of USB - Storage Devices @ user level on the client machines. It works properly for my Windows 7 client machines but it's not working on one of the machine having Windows Server 2008 R2 installed
    on it (this machine is also a domain client in the same domain).
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    Please feel free to write back in-case I have missed anything obvious to be shared.
    Thanks!
    -Vinay Pugalia
    If a post answers your question, please click "Mark As Answer" on that post or
    "Vote as Helpful".
    Web : Inkey Solutions
    Blog : My Blog
    Email : Vinay Pugalia

    Hi,
    Any update?
    Just checking in to see if the suggestions were helpful. Please let us know if you would like further assistance.
    Best Regards,
    Andy Qi
    TechNet
    Subscriber Support
    If you are TechNet
    Subscription user and have any feedback on our support quality, please send your feedbackhere.
    Andy Qi
    TechNet Community Support

  • Client not yet reported

    Hello,
    Setup a new Windows Server 2008 Standard R2 domain with WSUS.
    Added a new OU & linked a WSUS GPO to it.
    Added one Windows 7 Pro 64 bit test client to the domain & moved it to the OU.
    Confirmed WSUS sees the client machine under both 'All Computers' & 'Unassigned Computers' but with a 'not yet reported' status.
    Successfully ran ALL the steps in this article below including wuauclt.exe /resetauthorization /detectnow and it's been over an hour but still not change in status.
    http://technet.microsoft.com/en-us/library/cc708627(v=ws.10).aspx
    Should I give it more time and see or are there other steps I should take instead?
    Thanks

    Hi Steven,
    I have completed a rebuild of my test client (Windows 7 Pro 64 bit) and then:
    - Connected to internet & installed one round of 29 windows updates
    - joined the client to my Windows 2008 domain
    - moved the client to my WSUS OU, replicated to all DC's
    - successfully ran gpupdate /force
    - Successfully ran ALL the steps in this article below including wuauclt.exe
    /resetauthorization /detectnowand 
    http://technet.microsoft.com/en-us/library/cc708627(v=ws.10).aspx
    - as mentioned yesterday, the MS Report Viewer Redistributable 2008 is indeed installed however still
    has the 'not reported' status
    - attempted a client shutdown a few times and no updates are installing
    Below is a snapshot of the client's windowsupdate.log after it's connected to the WSUS server for your review:
    2014-10-03 10:06:01:324 948 b7c Agent * WSUS server: http://192.168.5.250 (Changed)
    2014-10-03 10:06:01:324 948 b7c Agent * WSUS status server: http://192.168.5.250 (Changed)
    2014-10-03 10:06:01:324 948 b7c Agent * Target group: (Unassigned Computers) (Unchanged)
    2014-10-03 10:06:01:324 948 b7c Agent * Windows Update access disabled: No (Unchanged)
    2014-10-03 10:06:01:324 948 b7c AU AU received policy change subscription event
    2014-10-03 10:06:01:324 948 b7c AU Sus server changed through policy.
    2014-10-03 10:06:01:324 948 b7c AU AU Options changed from policy.
    2014-10-03 10:06:01:324 948 b7c AU Successfully wrote event for AU health state:0
    2014-10-03 10:06:01:324 948 b7c AU ########### AU: Policy change processed ###########
    2014-10-03 10:06:01:324 948 b7c AU # Policy changed, AU refresh required = No
    2014-10-03 10:06:01:324 948 b7c AU # WSUS server: http://192.168.5.250
    2014-10-03 10:06:01:324 948 b7c AU # Detection frequency: 22
    2014-10-03 10:06:01:324 948 b7c AU # Approval type: Pre-install notify (Policy)
    2014-10-03 10:06:01:324 948 b7c AU # Auto-install minor updates: No (User preference)
    2014-10-03 10:06:01:324 948 b7c AU # Will interact with non-admins (Non-admins are elevated (User preference))
    2014-10-03 10:06:01:324 948 b7c AU AU Refresh required....
    2014-10-03 10:06:01:324 948 b7c AU AU setting next detection timeout to 2014-10-03 14:06:01
    2014-10-03 10:06:01:324 948 b7c AU AU setting next featured software notification timeout to 2014-10-03 14:06:01
    2014-10-03 10:06:01:324 948 b7c AU Successfully wrote event for AU health state:0
    2014-10-03 10:06:01:324 948 b7c AU Triggering Online detection (non-interactive)
    2014-10-03 10:06:01:324 948 b7c AU #############
    2014-10-03 10:06:01:324 948 b7c AU ## START ## AU: Search for updates
    2014-10-03 10:06:01:324 948 b7c AU #########
    2014-10-03 10:06:01:324 948 b7c AU <<## SUBMITTED ## AU: Search for updates [CallId = {5F86BBA3-A9B2-4532-AF69-A7D67881E8B2}]
    2014-10-03 10:06:01:324 948 eb4 Agent *************
    2014-10-03 10:06:01:324 948 eb4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-10-03 10:06:01:324 948 eb4 Agent *********
    2014-10-03 10:06:01:324 948 eb4 Agent * Online = Yes; Ignore download priority = No
    2014-10-03 10:06:01:324 948 eb4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-10-03 10:06:01:324 948 eb4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-10-03 10:06:01:324 948 eb4 Agent * Search Scope = {Machine}
    2014-10-03 10:06:01:324 948 eb4 Setup Checking for agent SelfUpdate
    2014-10-03 10:06:01:324 948 eb4 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
    2014-10-03 10:06:01:324 948 eb4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-10-03 10:06:01:340 948 b7c AU AU received handle event
    2014-10-03 10:06:01:355 948 eb4 Misc Microsoft signed: Yes
    2014-10-03 10:06:08:527 948 eb4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-10-03 10:06:08:543 948 eb4 Misc Microsoft signed: Yes
    2014-10-03 10:06:08:543 948 eb4 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2014-10-03 10:06:08:543 948 eb4 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2014-10-03 10:06:08:543 948 eb4 Setup FATAL: SelfUpdate check failed, err = 0x800B0001
    2014-10-03 10:06:08:543 948 eb4 Agent * WARNING: Skipping scan, self-update check returned 0x800B0001
    2014-10-03 10:06:08:543 948 eb4 Agent * WARNING: Exit code = 0x800B0001
    2014-10-03 10:06:08:543 948 eb4 Agent *********
    2014-10-03 10:06:08:543 948 eb4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-10-03 10:06:08:543 948 eb4 Agent *************
    2014-10-03 10:06:08:543 948 eb4 Agent WARNING: WU client failed Searching for update with error 0x800b0001
    2014-10-03 10:06:08:543 948 eb4 Report CWERReporter finishing event handling. (00000000)
    2014-10-03 10:06:08:543 948 c98 AU >>## RESUMED ## AU: Search for updates [CallId = {5F86BBA3-A9B2-4532-AF69-A7D67881E8B2}]
    2014-10-03 10:06:08:543 948 c98 AU # WARNING: Search callback failed, result = 0x800B0001
    2014-10-03 10:06:08:543 948 c98 AU # WARNING: Failed to find updates with error code 800B0001
    2014-10-03 10:06:08:543 948 c98 AU #########
    2014-10-03 10:06:08:543 948 c98 AU ## END ## AU: Search for updates [CallId = {5F86BBA3-A9B2-4532-AF69-A7D67881E8B2}]
    2014-10-03 10:06:08:543 948 c98 AU #############
    2014-10-03 10:06:08:543 948 c98 AU Successfully wrote event for AU health state:0
    2014-10-03 10:06:08:543 948 c98 AU AU setting next detection timeout to 2014-10-03 19:06:08
    2014-10-03 10:06:08:543 948 c98 AU Successfully wrote event for AU health state:0
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