MBAM Error Event ID 2 The Remote Endpoint Was Unreachable ErrorCode 0x803d0010

Cannot get a machine to talk to the mbam server.
Machine is encrypted but not reporting to Mbam Server.
Error log:
TimeCreated
[SystemTime]
2014-12-12T07:43:37.411949200Z
EventRecordID
297
Correlation
Execution
[ ProcessID]
168
[ ThreadID]
2444
Channel
Microsoft-Windows-MBAM/Admin
Computer
ABGGBLD02025.bsg.LOCAL
Security
[ UserID]
S-1-5-18
EventData
VolumeId
\\?\Volume{763467f2-2e1e-11e4-ba03-1458d0b73bcb}\
ErrorCode
0x803d0010
ErrorString
The remote endpoint was not reachable.
Machine Details:
OS Name             Microsoft Windows 7 Enterprise
Version                6.1.7601 Service Pack 1 Build 7601
Other OS Description     Not Available
OS Manufacturer             Microsoft Corporation
System Name    ABGGBLD02025
System Manufacturer    Hewlett-Packard
System Model   HP EliteBook Folio 9470m
System Type      X86-based PC
Processor            Intel(R) Core(TM) i5-3427U CPU @ 1.80GHz, 2301 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date          Hewlett-Packard 68IBD Ver. F.48, 13/01/2014
SMBIOS Version               2.7
Windows Directory         C:\WINDOWS
System Directory             C:\WINDOWS\system32
Boot Device        \Device\HarddiskVolume2
Locale   United States
Hardware Abstraction Layer        Version = "6.1.7601.17514"
User Name         BSG\CRackham
Time Zone           GMT Standard Time
Installed Physical Memory (RAM)             Not Available
Total Physical Memory  2.88 GB
Available Physical Memory          1.43 GB
Total Virtual Memory     5.77 GB
Available Virtual Memory             4.36 GB
Page File Space 2.88 GB
Page File              C:\pagefile.sys
Troubleshooting Steps:
1: Removed out of OU and back in again to re-apply GPO
2: BIOS already latest version
Any help or information greatly appreciated

what it is not able to talk to? Hardware and recovery or status recovery endpoint? is this the only machine giving problem or there are other machines as well giving you trouble?
are you able to browse the URL from this bad machine? Do this- go to HKLM\Software\Policies\Microsoft\FVE\MDOPBitLockerManagement 
there will be two URLs one to escrow the recovery password and other for client reporting. make sure you are able to browse through the URL from IE, you should something see like "meta data publishing is disabled". 
if it works then you will need to check the logs from helpdesk website,
Mayank Sharma Support Engineer at Microsoft working in Enterprise Platform Support.

Similar Messages

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    Keywords:      
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        <Level>2</Level>
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        <Keywords>0x8000000000000000</Keywords>
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    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

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