MBP 15 can't get started ,nothing on the monitor

  Hi,I am from China.My MBP 15's montior went black one day while I was watching online vedios.I could still hear the sound of the vedio but nothing on the screen.I tried to restart my laptop only to find a black screen with a starting sound.When I closed the cover,the sleep indicator light was on steadily,not as ususal,blinking.After shutting it down, i put it in my drawer for about one month.Yesterday i managed to turn it on unexpectedly.Then i see a notification,something like "error -50",and then the monitor failed again soon.Is there anyone who is familiar with this? I appreciate any kind of help.
At the same time,i have another question about my warranty.My mother bought me the MBP in Cupertino last Oct .Unfortunately,she couldnot find the invoice.As a result,in the telephone my local authorized service provieder refused to repair it under warranty so i have to pay extra money for it.But i think i have the rights to get my MBP fixed using the provided service.After all, the warraty is avaliable till this Oct.What should I do or how can i file a complaint?
  ThX for your help and concerns.

Did you try View>external video>all frames?

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