MBP 15-inch 'Logic Board Replacement'

I just got my MacBook Pro back from the repair center (sitting at the Genius Bar right now). The machine was sent in for heat/whine, keyboard & battery replacements, and a buzzing right speaker. The Genius I talked to initially recommended that they replace the main logic board, keyboard, battery, and right speaker assembly. The repair techs at the Houston repair center ended up replacing a lot of parts, but I suspect that they didn't actually replace the main logic board. Here is a list of the parts used to service my MacBook Pro:
593-0290 CBL,TEMP SNSR,RT FINSTACK,M1
593-0233 CBL,TEMPT SNSR,HEATPIPE,M1
616-0260 BAT,LITHION,60WHR,PLYMR,SMPLO/ATL,MBPR15
609-0170 SPKR ASSY,PURCH,M1
630-7249 PCBA,LIO/AUDIO (M1) MBPRO 15"
632-0366 FLEX ASSY,LIO/AUDIO,M1
658-0290 ASSY,KYBD,M1
I'm still at the store so I haven't yet tested whether all these repairs actually fixed my problems; keyboard works great though! At this point I am just wondering whether the logic board was replaced or not. Does anybody have the part number/description for the main logic board on a 15-inch MacBook Pro with 256mb of VRAM?

I've been home for about five minutes now, and in this quiet environment I've determined that neither my whine problem nor the right speaker distortion were fixed. I still get the whine, which goes away when I run PhotoBooth, put a moderate load on the system, or disable one of the cores. The right speaker still distorts, possibly worse than before.
Not sure yet whether the machine is running any cooler, though I suspect the new battery may cool things off by a few degrees. On the plus side, after the temp sensor replacements I am at least able to monitor the internal temps (couldn't do this before because readings in Temperature Monitor never updated).
So I guess I'll have to send my pride and joy back in for repairs again, hopefully for the main logic board replacement I was promised last time. Those b*stards!
BTW has anyone succeeding in getting a fix for the right speaker distortion? This is certainly off topic and I'm guessing the answer is "No," but it never hurts to ask.

Similar Messages

I'm giving my MBP 2011 to Apple tomorrow for a logic board replacement. Will they format my hard drive?

Hi,
I'll start with the issue. Sometimes randomly my laptop goes to sleep while im using it. It is impossible to wake up from this sleep and forces me to force power off the device. Apple did some tests and concluded I need to replace the logic board.
I have a few questions.
I understand they use refurbished logic boards, is it possibly I end up with a worse logic board.
The hard drive does not need to be formated, will they format it? I have backups but I understand time machine can become troublesome after a logic board replacement. I have a very specific set up and I would need it just as it is.
Thanks

They very likely will, and they may return it with the version of OS X originally installed.
We are users like you, so we are in no position to tell you about such hardware repairs.
You should have a full backup available. Time Machine will not recognize the computer as your old one neither to restore or to backup. Time Machine will start a completely new backup. My advice is to make a bootable clone you can easily restore:
Clone Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.

Macbook Pro Mid-2012 Logic Board replacement, Apple Dragging feet?

First some background:
I have a macbook pro 13" Mid-2012 non retina covered under applecare until Jan. 2016. Starting in late march, i had noticed some performance issues but never took it in as the issue would subside within a day or two. Going into the final two week of my college semester, the macbook started freezing and tacking almost 5 minutes to boot. Suddenly it would take 5 tries just to get it to boot. due to this, i had been unable to get the time machine backup to work as it would freeze for 12 hours on average.
So thenI took my macbook pro into the local authorized apple service center (on April 29th) as i suddenly got 'open error 5: input output error' errors and my mbp wouldnt boot at all. When i spoke to the servicer, he and I agreed that at minimum the hard drive was failing. The servicer made a time machine backup of the data on the hdd and got the backup on my external drive. He asked to keep the external drive as it has a partition that is a USB install disk of the latest Mavericks. Soon after he got the data backed up, the hard drive showed signs of failure to happen soon. So we agreedto have him replace the hdd. He hoped to have my macbook to me by May 5th. Well on May 5th, i got a call from him that with the replacement hard drive, the computer still had similar issues and was able to track it down to logic board issues. We agreed that since he had the macbook pro already and since it was applecare covered, we should go ahead and replace the logic board. Anyways, he ordered a new logic board from apple last monday (May 5th, 2014). I called on Thursday for an update and the servicer was frustrated with Apple that something is going on and he hasnt received the part as Apple usually gets him these parts within 1-2 days of request.He said he will call me once Apple gets him the part as he will get on the repair once the part comes in. He hasnt called me back yet.
This is rather frustrating for me as my macbook had all my college files on it and this problem happened right before college finals (i technically lost about 2 months worth of web design files and class files) where much of what needed for finals was on that computer. if he could have gotten it back by the 7th as he'd hoped, i would have been fine. Instead, i was forced to go back to my PC laptop and try recreating some of the files that were made by mac only applications into something similar on windows. i was unable to recover the web design files as they were on the macbook and i couldnt remember right off which folder it was in. So i had to scrape together things to be able to submit for my finals so i wouldnt totally bomb the course. My web design instructor understood how frustrated I got from losing all that work and having to settle for a final design that just met the requirments rather than the one on the mac that was well past it.
He is not sure whats going on as the last time he ordered a logic board for the same model, he had it by the end of business the next day. He is apoligizing for everything . I am not frustrated with him, rather I am frustrated with Apple as they had recommended me to take it in ASAP, yet they are seemingly dragging thier feet on getting him the parts.
On top of this, I am helping a neighbor modernize her business website, and am doing a project with the state unemployement office to help them redo thier videos. Both of these are things i would always use my mac for as it is like 5x faster than my pc on this stuff. It's more than just an inconvience now. I need my mac badly as the PC is just not fast enough to do what i need in the itme i am given (which i why i switched to mac as my primary computer).
Is this common for Apple when it comes to logic board replacements for macbook pros or what?
Has anyone else had this issue?

Applecare was no help at all. I called and did the complaint. They confirmed that it is registered to me and everything but essetially told me that they cant give me answers as to what is taking so long. They knew a repair was in progress but wanted to set me up with an appointment at an apple store? (the nearest Apple retail store is Billings which is 240 miles away, or about 4 hours). i tell them its at the repair place and they go on to tell me they can send me a box to mail it in and have it reapir by them.. They are trying to shift the blame to the AASP and his rep. But he said he has been trying with very few answers from Apple as well

Grey restart and program crashes after logic board replacement?

Apologies for if a thread already exists for this, I had a look around and nothing seems to quite fit the problems I'm experiencing-
I recently got the logic board replaced on a 13-inch macbook pro, osx lion, 10.7.5. I got this done because of the failure of one of the usb ports and the centre row of typing keys.
however (although the keys and usb now work), after the replacement, I have started to experience problems that weren't present before. These include:
programs spontaneously crashing, examples being safari, itunes, and photoshop
the computer spontaneously going into the grey textured screen and restarting all programs, but seemingly not initiating a full shut-down and restart
itunes has deauthorised me and claims that there are already 5 computers authorised to the account. No new computers have been authorised during the repair time and attempts to deauthorise and reauthorise fail, this was not present before the repairs.
video playback on youtube and similar sites can sporadically cut out completely, either freezing or causing the entire video 'screen' to white out or vanish
playback of other moving graphics such as gifs often is jerky or replaced with transparent or white frames
I've updated all my software to the latest versions just in case it was simply that I wasn't up to date with something, but to no avail. Is this a common error with a solution, or am I going to have to get the logic board replaced again? I'm still within my three-year warranty, but I don't appreciate the concept that I brought in my machine to be fixed, and it came back even more broken.
(safari crashed during writing this, here is the crash report in case that helps)

There's a 90-day warranty on the repair.

MBP 2010. Logic board ?

I just dropped off my MBP 2010. They said it was a logic board.
Symptoms : Fan running high. Beach ball , jerky cursor, very slow response time
I zapped the PRAM about a month ago. When some of the symptoms started. It worked for a while ...
Could the new OS download have anything to do with this? I have been using Apples since 1996 and hope Apple will rectify this issue if there is a fault in the manufacturing side or software .
No Appplecare cost 280 flat fee...

You got an excellent price - I try to let as many people that I can know of Apple's flat-rate repair policy. They could have been unscrupulous and charge you nearly $800.
I doubt that any software download could have caused logic board failure - I've never heard of it occurring. Faulty logic boards just turn up from time to time. Sometimes the symptoms can go unnoticed for years, sometimes they just fail at any given moment. Thank goodness, it's not pandemic around the Mac community.
Once you get your logic board replaced, I think that you'll be pleased. And you did get a great deal on it.
Good luck,
Clinton

Logic board replacements: supply shortage!

I've seen a lot of threads on here encouraging anyone with a whining MBP to send it in for no-questions-asked logic board replacement, so I wanted to post a quick caveat...
My MBP has been in the repair queue at the Apple Store for a week and a half, and they're still waiting on shipments of logic boards; from what AppleCare can tell, it looks like supplies are hugely diminshed at this point, and the only stock of MPB logic boards is what the individual Apple Stores have on-hand.
Maybe I'm just unlucky, but chances are that if you're hoping for a one-day turnaround in a shiny yellow DHL box to stop the whine, you'll have to wait a bit longer...

My condition with regards to work isn't quite as bad as yours, however I did realize that as soon as I dropped the machine off I had forgotten to commit my last day and a half of work back to Subversion, so I've been just idly touching up things here and there as I don't want to waste a whole day and a half re-implementing something that's stuck on a 2.5" chunk of steel. sigh
Although, if there is a shortage, I'd better get cracking on re-doing that day and a half of work or I'm going to be even further behind on my projects. Thanks for the confirm.
My MBP is CTO, so I'm pretty much screwed on trying to get a replacement before the logic board comes in. I don't think I'll have lost any clients (I've been doing new stuff on my old PB) but I'm definitely not in a comfortable position wrt my existing work. Ah, the perils of computerization.
There is good news: I remember this happening back in the day with the problem-plagued old G3 iBooks, and many of those were just replaced with more recent boards as they became available. Maybe I'll get a 2.16 out of it.

Has anyone here had their logic board replaced yet?

I am going to take my MBP to my local Apple store tomorrow to hopefully get the logic board replaced due to the whine and some crashes. Has anyone had the board replaced? Does it fix the issue? I am just wondering if it is dead silent after the switch...

Yes, I just received mine back today for logic board replacement. It did get rid of the whine, I must say that apple's service was first calss. I placed a call last Wednesday, received a shipping box next day, prepaid I might add. DHL picked up the box on Friday, apple service center received, repaired and shipped it back on Saturday. Amazing, never experienced this kind of turn-around on anything.
Thanks Apple

Logic Board Replaced -Nvidia Control Panel Missing

Hello kind readers and helpers,
My laptop had to have the logic board replaced (twice) because of a faulty Nvidia GeForce 8600M GT card.
Upon its return, the Nvidia Control Panel was missing from the System Preferences and I'm now limited to the
adjustments I can make to the screen. The Nvidia Control Panel used to be there before the board got replaced.
I really need access to more detailed adjustments as I edit photos and video on my laptop and the current
display setting adjustments available in system preferences are just not cutting it... I need my Nvidia Control Panel
back!!
Can anyone tell me how to achieve this? I went to the NVidia website to try to download the drivers, but they
have no support for laptops!! Ough, faulty graphics chips and no laptop support!! Really?!
Please help me guys!!!
Thank you so much! =)

Laura Carlos wrote:
Hello guys,
Just FYI, with the Nvidia Control Panel the resolutions available to me were much higher than those available in the display system preferences; 2048 x 1536 at 85Hz (VGA) and 2560 x 1600 at 60 Hz (DVI). Now, the highest resolution available is 1920 x 1200.
Thank you for your time and support! =)
Ahhh, now it's making sense. You have a 17" (I have a 15"). 1920x1200 is the highest resolution possible on the built-in 17" display. Your MBP can output 2560x1600 to an external display, but that's dependent on the external display's capabilities. I wonder if that Sys Pref you're asking about only shows with an external monitor? Would that fit your experience?

Refused Logic Board Replacement?

I was wondering if anyone sent in their MBP 15" to replace the logic board to get rid of the whine and was DENIED of that service? Thanks. Also, what are the chances they will wipe your HD?

You can't really request for them to replace the logic board, but if you have enough issues that makes it sound like the logic board needs to be replaced then I don't think you'll have any problems. For me, I complained that the computer was too hot to comfortably type on and that it had just crashed that same day I brought it in to the Genius bar. I implied that the crash was heat related (I thought it was) but when the Geniuses tested it at the store, the computer never felt uncomfortable. Nonetheless, they still obliged and sent the computer in. The repair center replaced the Logic Board with the new revision and, like others have said, it works well.
Secondly, my 2 experiences with Apple repairs have been that they won't wipe your HD for a Logic Board replacement. Instead, they'll almost always perform an archive and install of OS X.
iMac Intel Core Duo & Macbook Pro 15" Mac OS X (10.4.7)

Seeing a lot of logic board replacements here.

I know that the majority of posts to any discussion boards are by people who have issues of one kind or another, but I am reading a lot of posts stating that the poster has had the logic board replaced at least once.
Being that the logic board is to the MacBook what a motherboard (or mainboard) is to a Wintel unit, I am finding it hard to believe that the main component of a computer from one of the (or the) most respected personal computer manufacturers is being so troublesome.
As I have a 17" MBP on order & live over an hours drive from an Apple store, I would like to know exactly how common is a replacement of the LB?

Indeed, you are right. Apple's approach is usually silence. Those of us with warped cases, bad logic boards, bad batteries, defective trackpad buttons, and much more will likely be brushed aside if all looks well on the marketing end. And that is how we can best get their attention. In my job I can tell at least 5 people per day how horrible mhy experience with Apple has been. The market is corrective. The greatest thing we can contribute to the welfare of the market is to base our next purchase on our past experience. At this point, it will NOT be an Apple bit of hardware. If OSX is not running on other systems by that point, I will simply revert to SuSE 10, or SLED (by Novell) running on a an inexpensive but reliable HP or Dell.

Logic Board Replacement - Older or Newer Revision?

I recently took my 2008 MBP Unibody in for a checkup due to a few issues I was having and they have shipped it out to have the logic board replaced. However, I was wondering if they still keep logic boards from the very first MBP Unibody around or if I would perhaps be getting a newer revision?
My interest in this lies in that the first revision supported SATA 1.5 and I would love for my SSD to be better utilized with one of the newer revisions.
Any ideas or thoughts? Has anyone else has any experiences?

Kitsune wrote:
That's all I was curious about was if they kept parts for older macbooks.
Yes, they do, up to a certain point. What that point is, I don't know, but I'm sure it's three years (AppleCare), and maybe a bit beyond.

Logic board replaced, now network settings won't save

Got the black screen, Apple replaced the logic board on my MBP for free (yay, Apple!), but now it won't remember my network settings. I have to run network diagnostics, type in my pswd, etc., every time I wake from sleep.
When I first got it back from Apple, it couldn't find the network at all, and Apple gave me free tech support (again, yay, Apple!) because I successfully argued that the logic board replacement had caused the problem. I didn't realize in that support session that setting up a new network, while it would be saved in the system, would not automatically stay "on" -- otherwise I would've dealt with that then.
Running: 10.5.8 on 2.2 ghz late 2007 MBP. Cable modem and Airport Extreme. Others in house have no problems with wireless connection. The only thing that's changed is my logic board.
I read through several discussions, which talked about editing system files and such that I'm extremely uncomfortable doing, and there doesn't seem to be a definite solution for this problem stemming from logic board replacement.
Thanks for any help...

Hi Kren,
It sounds like just a setting: Open System Preferences > Network > click on Advanced > click on Remember networks this computer has joined > you may wish to uncheck all the boxes for Require administrator password > click OK (I don't remember if you have to click Apply on the next screen, but if it's highlighted, you need to; if not, close Network and you should be good to go).

Fans Now Kick on to "Cat 5 Hurricane" Speed After Logic Board Replacement

I have been around and around with this issue with tech support/product specialists and "Geniuses" at Apple Stores, and all I seem to be getting are shoulder shrugs from one and all.
I recently had to have my logic board replaced --and since doing this, the fans come on for what I feel are "innocuous" reasons --say just watching a YouTube vid or opening a "heavy" PDF, Safari being the ONLY app open.
Did not do this before the repair --I could certainly care less since I of course want my MBP to stay at its coolest, but the amount of noise seems to feel like trying to kill a mosquito with a cannonball.
Anyone familiar with this issue?
Thanks in advance

All those steps already have pretty much been taken, S.U. --since the logic board replacement was done at an Apple Store, I immediately took it back to the same Apple Store and the "Genius" ran through all those things --I'm still having to monitor what it's doing when they kick in, but the only thing unusual I see is when Safari goes right to the top of the Activity Monitor after clicking on the CPU column when I'm on one of these "innocuous" sites.
Since then, I've gone to yet another Apple Store, left my computer NEEDLESSLY there overnight (they didn't realize they didn't have the parts till the next day --not exactly sure WHICH parts --but the "Genius" thought it'd be a good idea to replace the fans --not sure how that makes any sense --I mean, the FANS work FINE --they just come on all the time!!) --took it back yet again and the "genius" (note quotes) decided it'd be a good idea that installing the newest version of Flash Player would solve the issue --what a surprise that it didn't!.
So here I still am --in a place where just going to the Corner Bakery website sounds like a tornado is about to hit.
Then today, I had a supposed product specialist @Tech Support tell me "so what's the problem? The fans mean they're keeping your computer cool" --I s**t you not!!
CMCSK, I couldn't agree with you more and have, in fact, had to take this to Apple Consumer Relations --who basically told me it's all up to the techs/"geniuses" to fix but they'd add a notation on the case to expedite should it require another repair (cause having my MBP [only computer] in the shop for a week to replace said logic board cost me dearly!!).
BFD.
Of course, doesn't help matters that the timing of this is right at a time when you can't even get IN to the "Genius" Bar because of the whole post-holiday rush.
My AppleCare runs out in like 100 days --hope they can resolve this before then --don't laugh.
This is really screwed.

Error: 4SNS/1/4000000:TGOD after logic board replaced

Hi there -
I got my MBP back today, after having the logic board replaced to resolve the nvidea graphics card issue (http://support.apple.com/kb/TS2377).
After working with it for about 40 minutes the screen went blank. I ran the Apple Hardware test on restarting, and got the following error code -
4SNS/1/4000000:TGOD
I've given it back to the guys who repaired it for further testing. They said that their diagnostics arent showing anything, but the Apple Hardware Test has come back with this error each time. I've searched around for information on this error, and there are suggestions ranging from issues with the logic board to a thermal sensor issue.
I've found 2 threads in this forum where people have experienced the same sequence of events - logic board replaced for the nvidea problem, only to get this error code when the laptop is returned.
http://discussions.apple.com/thread.jspa?messageID=8633584&#8633584
http://discussions.apple.com/thread.jspa?threadID=1850653&tstart=0
Can anyone shed any light on what the problem might be? Has anyone else had the same issue?
Any feedback would be appreciated.

I can't find the thread, but I do recall one case where the person got to talk to a product specialist, who said that the sensors sometimes do not get precisely located where they should be after a logic board is replaced, as well as sometimes not being securely plugged into the logic board. I don't think the AHT error should be ignored. If the local guys can't figure it out, it may need to go to Apple.
Good luck!
Message was edited by: S.U.

Has the NVidia GeForce 8600M GT logic board replacement program been extended by a year?

I have heard that the logic board replacement program for MacBooks Pro with the failed NVidia 8600M GT chip has been extended from 3 to 4 years after the date of original purchase. However, a local AASP had no knowledge of such an extension. Is this true? I have a MacBook Pro 17" 2.6GHz that was purchased in 2008.

eww wrote:
when you took it in, it had been more than four years since your 2007 machine was originally sold, that's why you got the response you did.
Actually it was within the time frame, it felt like it was just last month, when it was like several months ago.
Just dragged the 15" recently out to see to use it for testing *cough* and low and behold it's worthless now.
The problem I have is I told them at the Genius Bar the video was going, but couldn't prove it as it was very rare it occured.
But they ran their little tests and gave me a load of crap, now it's dead. $2500 down the toilet.
I know what did it, Lion. Lion was the cause, it ran like a fine machine under Snow, fscking Lion, I'm glad I didn't put that POS on my new 17"
http://reviews.cnet.com/8301-13727_7-20091204-263/graphics-issues-plaguing-os-x- 10.7-lion-upgrades/
My word the OP, don't let the Genius Bar screw you with the same crap they gave me, call corporate and raise ****!

MBP 15-inch 'Logic Board Replacement'

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