MBP 2011 3rd failure of Logic Board in 7 months

This sounds incredible but it's true. Few minutes ago my MBP got vertical lines, distortion of screen. After restart, works fine but probably until some bigger graphic task. I have to say that after second replacement of logic board, I used it mostly for browsing and nothing else. Temperature was always under 60 degrees!

Apparently the board had a 90 day warranty as reported in these similar threads. It would seem to be a not uncomon failure and if enough failures occur then Apple might act. I had the NVIDIA GeForce 8600M GT graphics processor replacement on my 2008 MBP which I will give Apple credit for doing the right thing. Your laws are more stringent regarding merchandise failure so help might be available.
https://discussions.apple.com/message/23806046#23806046
https://discussions.apple.com/message/23503695#23503695
https://discussions.apple.com/message/24474494#24474494
https://discussions.apple.com/message/21922451#21922451

Similar Messages

MBP 2011 2nd failure of Logic Board in 3 months

After replacement of Logic Board on my mbp 15' early 2011 three months ago, yesterday I got a black vertical line ( distortion of screen). After restart, everything works fine, but however I take it to the Apple Service. Before that I did hardwer test and found one eror ( 4HDD/11/40000000: sata (0,0)). At Service they said me that my warranty has expired yesterday, when I actually call them to report a problem, because I don't live in the same city. I'm waiting until they finish diagnostics, but if the problem is with logic board again, I won't and can't pay additional 650 euro. Therefore there are someone who has a similar or same problem as me, and what actually I can do in situation like this? I thought to consult EU cosumer protection law because this is for shame!

Apparently the board had a 90 day warranty as reported in these similar threads. It would seem to be a not uncomon failure and if enough failures occur then Apple might act. I had the NVIDIA GeForce 8600M GT graphics processor replacement on my 2008 MBP which I will give Apple credit for doing the right thing. Your laws are more stringent regarding merchandise failure so help might be available.
https://discussions.apple.com/message/23806046#23806046
https://discussions.apple.com/message/23503695#23503695
https://discussions.apple.com/message/24474494#24474494
https://discussions.apple.com/message/21922451#21922451

Failure after logic board replacement 3 months ago...

3-4 months ago, I had to take my MacBook Pro in due to the NVIDIA issue.
At that time, they replaced the logic board free of charge, since the problem was the topic of a recall.
Last week, that same machine started to misbehave again...a few seconds after booting and logging in, the screen will start flickering as if there were huge drops in the refresh rate, the UI becomes unresponsive and the only thing that can be done is power down the machine.
To me, it looks like another video processor issue, but who knows...
In California, what type of warranty extension does a repair imply?
There is no way I am going to cough up $1K to repair a 3-year old notebook.

"3-4 months ago,"
Check your paperwork/receipt for the correct amount of time. Apple has a _*90 day*_ warranty on all of their repairs.
Your other recourse if you live in the USofA would be to call Customer Relations 1-800-767-2775 & plead your case with them.
If outside of the USofA, call Apple tech support in your country & ask +politely & firmly+ to transfer you to Customer Relations
International Support Phone #s
Good luck!
!http://i53.tinypic.com/2wqybd0.gif!

Grey screen no apple followed by blue screen with vertical lines. Graphics and logic board replaced 6 months ago. What to do? I held down shift, it gets HOT HOT and makes noises. (for safety mode) followed by a blank grey screen and blue screen

grey screen no apple followed by blue screen with vertical lines. Graphics and logic board replaced <6 months ago. What to do? I held down shift, it gets HOT HOT and makes noises. (for safety mode) followed by a blank grey screen and blue screen. Then tried the other way (sorry, I think it's command alt delete? I don't remember) and it turned from grey (no apple symbol) to blue blank. Then third time, grey followed by blue with vertical lines, not blocky clear lines that you can see if you are close to it.
Thanks for any help!

You have to take the computer to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

2011 Macbook Air - Multiple logic board failures - possible causes?

I have a 2011 i7 macbook air - 7 months old. About a month ago I went to use the computer after allowing it to sleep and it was totally dead. Apple authorized repair center said the logic board failed and needed to be replaced. Fast forward a month and I finally get the machine back. It works fine for 6 hours, I put it to sleep, and soon as the screen went out, I hear a pop, fizzle, then the machine is dead again. The authorized repair center wants to replace the logic board again, which should get me up and running, but its not likley that that is the root CAUSE of the problem here, since it happened twice now. I suggested to them that perhaps the power adaptor, battery, or some other component is the issue and they don't think so. I'm located overseas, and every repair attempt takes 1 month b/c of parts (total joke if you're listening apple!!). My biggest concern is that they replace the logic board again, I'm out of commission for 2 months now, and it just fails again. Does anyone have any suggestions on the possible causes of this problem?
As FYI - I'm using the same power outlet and power strip with another laptop and haven't had any similar issues. Thanks for the help!

I have logic board problems too. I have had a late 2010 mac book air for 2 and half years. Its been a great machine in general - although it did go back within the warranty period for the track pad
Now it has logic board failure - symptons are the sound going and the battery is dead and it is unable to charge which means every time you put the power lead on the computer thinks it is starting from scratche.
I have been quoted over £400 for the repair! Like the above post I do not believe that this part should fail - and if it does then it is a major design problem and Apple should be doing something for us. I just dont know where to start.
I have used macs for 14 years and owned eight along the way. Most have them have lasted many years with full functionality the record was my G3 imac which was still working after 13 years.
I really cant believe the situation I am in and rather think I have bought my last mac!
alistair

MBP 2011 GPU failure or software problem?

Hello there,
since Januari 1, 2015 my Macbook Pro 15" (purchased in 2011) is having major problems! How things started:
I was just watching a movie on Netflix, pauzed it, went to the toilet and when I came back my MBP had a black screen. I could hear the fans working (when I pressed my head against the keyboard) but it did not respond to anything. All I could do was a hard reboot.
After reboot I got the Apple logo, but the screen looked not as smooth as before. When I looked closer I saw very thin, horizontal lines (color pink/brown?) across the entire screen. These lines were not perfect. They had a small break in the middle. After the Apple screen I got different results:
- White/Grey or maybe very pale blue-ish screen -> Does nothing behind this
-----> This is also the most frequent result of a boot
- Normal blue screen -> Checkered screen -> Back to the blue screen to end with a Kernel Panic screen
Since a few days I can "normally" boot again but it crashes after a while. I don't know what the trigger is. It may be coincidence but it always crashed when I tried to go on the internet or used an application wich used the airport (also used a cable). Maybe important to mention is that this "normal" boot happens after the "checkered" screen mentioned above.
-----> The "crash" in this normal boot happens like this:
- Total freeze of the MBP
- Crashes on a black screen (like I had before)
- Crashes on a dark blue/purple(?) screen -> This is also the most frequent crash after a "normal" boot and happens faster and faster.
Safe boot: Sometimes a normal screen but most of the time a screen with pink, very low resolution bands (vertical) across the screen.
When I tried searching for solutions on the internet I immediately came across this:
http://www.mbp2011.com/
The screens show exactly what I'm experiencing. The culprit in this case: GPU failure.
BUT, isn't it strange I don't have any glitching (apart from the boot in safe mode, the Apple Logo and the checkered screen) or distortion on my screen, that it sometimes has a clear screen, like nothing is wrong? Unlike many of the people with the GPU failure, I CAN boot the MBP with a normal screen, only it isn't very stable and it is only occasionally.
Things I've done so far:
1. Reinstall OS X (10.6.7) from the original installation disc.
2. I have tried NVRAM and PRAM (cmd+option+P+R), no change.
3. Verbose-mode (cmd+V). (the last thing I could see was something about the Airport) I did this 2 times. First time it crashed on a black screen after the Verbose-mode. Second time it got stuck on the grey screen.
4. Single-user Mode (cmd+S). Everything looked fine, no errors on hard disk.
5. Start in Safe Mode. (Shift). The bar doesn't load until the end but it boots in safe mode, but with the pink bars on the screen
6. Re-apply of thermal paste on GPU
The programmer at our work has over 30 years of experience with Apple and has never seen something like this. He also doesn't understand why it would be a hardware failure, because the glitches are "symmetrical", it can boot "normally" and he can't find anything wrong with it. He is now looking for something in the software wich may cause the MBP to crash. Could it just be a software problem? As I said before: It could be a coincidence but the crashes (after a "normal" boot) always appeared after trying to connect to the internet, using the internet or using an application that uses the internet (like the App Store -> I was trying to download Yosemite, it crashed around 70% of the download). And in Verbose mode the last line said something about the Airport and then it crashed.
My MBP is a Macbook Pro 15" (bought in July 2011), 2 GHz Intel Core i7, 4 GB 1333 MHz DD3
AMD Radeon HD 6490M, Part nr. MC721FN/A.
I am running Snow Leopard OS X 10.6.8
I spent the last two weeks on the internet to understand that if it is indeed the GPU that is failing, the replacement of the entire Logic Board is necessary, wich is VERY expensive... This cost would be more or less ok for me, but I read about failing after replacement, a LOT. Why would I pay so much money for a repair that only lasts just over 90 days? That is ridiculous!
Sorry for spelling/grammar mistakes, English isn't my first language and really thank you in advance. This MBP is impossible to replace (no money...) so I hope someone can help me.
Ask away if I did not provide any information that is necessary for troubleshooting.

Anyone?

Just got my MBP back with a new logic board but...

Hello all
I just got my laptop back yesterday. They did the logic replacement due to a bad graphics card (nvidia) I was not under warranty. I was having the Videocontroller error on the AHT. I just ran the AHT today via the apple disc. It came up with 4SNS/1/40000000:TGOD-86.500. I also noticed my superdrive does not accept blank disc media, it spits them out after a few seconds in. It still install and read programs off it. Burning discs is just the issue. I posted that issue here http://discussions.apple.com/message.jspa?messageID=12410595#12410595 But prior to the new logic board, it recognized the discs as "blank"
Please any help would be appreciated.
Marc

I had an issue whereby only certain DVDs were usable.....some were, and some weren't.
My MBP went in for repair and the SuperDrive was replaced under my AppleCare extended warranty.
You'll likely need your SuperDrive replaced.
If I didn't have Applecare, I'd be up Shyte Creek by now with some very costly repairs on my September '08 MBP.
BTW, My MBP had two logic board failures in its second year of ownership which were replaced under my AppleCare warranty.
Message was edited by: AnonyMouse

Whine and mbp 1,83 ghz new logic boards

I've seen at least 2 posts saying that 1,83 mbp's logic boards are being replaced due to the whine issue. Is that true? anyone had the logic board replaced and the whine actually stopped? I'm sorry if this is a repeated question.

I second this. I bought mine the day before they did the price change. I am not having any issues with mine and very happy with the machine. I did't think it is worth the .17ghz to maybe get a problamatic machine. So I went to the store and asked for the price adjustment. They gave me $100 back. this is a good start to getting 1gig of memory added to my machine.
cheers

Late 2008 MBP 15-inch corrosion on logic board (photo) -- won't turn on

My MPB late 2008 15-inch won't turn on. I get a black screen, the sleep light is solid, the hard drive hums, but then after 3 seconds it turns off. POST portion of bootup won't run. After reading some on these boards I figure its the logic board.
Took it into the apple store, they say water or user-caused damage. $1200 bucks to fix (i'm out of warranty, but i guess it wouldn't be covered on warranty any how). Might as well buy a new comp at that price. I have never spilled water or other liquids on this or used it in otherwise wet environments, but it is what it is.
Went home, opened up the comp to see the logic board's damage, and it does look like there is some corrision (see below in photo, copper/salt covered bit).
So I'm looking to repair on my own with third-party. I'm wondering if anyone else has seen this sort of "corrsion" before and succeeded in switchign out the logic board and getting the computer working again?
If its salvageable, i've got a quote from a local guy who can do it for $330 with one year warranty on the whole computer. Is that a decent price?
Thanks for any help.

sure, make sure you unplug the power, take out the battery and hold the power button for like 15 seconds or so with the battery out and the power not plugged in.
make sure you're on a static free surface or make sure you've grounded your body .
let it sit for a while after you've done this, and make sure you're using the right rubbing alcohol. There is one that is 99% I believe.

Two MacBook Air logic board failures in less than 8 months

Hi All,
I purchased a new MacBook Air in early 2011. 14 months later the logic board needed replacement. 8 months after that the logic board needs replacing again. I don't take the Air into extreme temperature/humidity environments. The computer has never been dropped or had anything spilled on it. This is the 4th latop I've owned since 1995, but all of my previous laptops have been PCs. Is this normal for Apple? Any suggestions on how to avoid yet anoter $280 repair (because of course the latest logic board failure is out of warranty from the initial logic board replacement 8 months ago...)?

Let me get this straight - you consider the need to have the logic board replaced twice in less then eight months on a computer that is less than two years old to be a good deal?!? Both logic board failures were diagnosed at an Apple Genius bar in person. It shouldn't matter if it was the hard drive, battery pack, or whatever. To have a major harware component and its replacement fail twice in a very short period of time is inexcuseable! I can understand the first failure - someone has to lose the quality control lottery. However, to have the exact same component need replacing twice strongly suggest shoddy manufacturing/rebuilding.
Are logic board failures so common on Mac Airs that the discussion is about the best repair price and not the frequent failure rate?

Is replacing the logic board going to make my early 2011 Macbook Pro as good as before

I have an early 2011 15" Macbook Pro that just crashed completely days ago. I sent it to the genius bar and was told that I need to replace the logic board and it costs amost $1000. I'm thinking whether changing the logic board actually means that my macbook would be as good as before. I mean I'm not having high expectations but I hope that it would at least lasts for another few years. I've only had this Mac for three years and I'm not sure if its a consistent problem for the early 2011 models regarding the logic board but I sure had mine replaced for at least three times in the first year when I got it. I'm not sure if I should just use that same money to get a brand new laptop, problem is, I'm quite unwilling to switching to a windows system if you understand how it feels.

The first thing I'd look at is your hard drive ... is your free space 10% to 15% or more of the total capacity? If not, that would account for what you're seeing.
See this for other considerations: http://www.thexlab.com/faqs/performance.html

My Powerbook G4 died of logic board failure can you help or advise me ?

On Christmas eve I was working on my 2 year old 12" Powerbook G4, I got a notification that the battery was low so I thought lets save my work and drain the battery. It was a good idea at the time because I've heard its sometimes good practice to completely drain the battery and give it a fresh charge ? so the machine finally quit and before going to bed I plugged it into the mains to charge, immediately I noticed the power cord connection to my mac turned green and not the amber I expected. This powerbook has travelled the world with me over the past 2 years so its been a little buddy and I was alarmed to see this happen ? I waited 20 minutes guessing that there would be sufficient charge to wake the machine. After hitting the power button there was nothing !!! no click, chime or indication that he machine was in any way operational.
I tried cleaning the battery and touch points in the machine, I even tried my spare battery in the machine and everything I could to wake the machine. Nothing worked. I was pretty annoyed to be honest, its in perfect condition, no dents scrapes and it was always maintained and well ventilated etc.
On December 27th I flew to Irelands official Mac repair centre here in Galway as I needed it fixed ASAP and I was very concerned about loosing all my work and the physical machine itself. Five days later I called to see if there was a update, the representative explained to me that it was the logic board in my machine and that it was damaged and I would require a new logic board if the machine was to ever successfully boot again. The bill in total would be €670 inc. parts and labour and unfortunately Apple will only guarantee the new logic board for 3 months and after that I'm on my own. Sadly when I bought my machine (in Australia)I didn't take out the extended cover on the machine because it seemed quite expensive at the time and I knew I'd take good care to maintain and upgrade the machine as necessary.
The update I received from the official Apple repair centre was that there was no evidence of any water damage, dust or physical damage and there was no clear explanation as to why the part "just gave up"! The representative was very helpful and removed the hard drive for me, placed it in a external (USB)enclosure and sent it back to me so I did manage to save my work but still Imp very disappointed with Apple that I only got 2 years out of a machine that's become a daily tool to me.
I wanted to post and see what other people have done in this instance, luckily I'm fortunate enough to be able to purchase a new Macbook 2.0ghz to replace my machine but that's now costing me €1519 just because the Apple hardware was well quite frankly crap ! What I would like to know is - does this happen often, is there recourse to go back to Apple and is there a cheaper way to fix my poor Powerbook http://www.flickr.com/photos/bfitzsimons/215516415/ ?
Many thanks in advance for any advice you can give me
Brian H Fitzsimons
Dublin
Ireland

Hi Brian.
In the UK we have some degree of consumer protection (Sale of Goods Act) for situations not too far from yours. Basically we, as consumers, have a right to expect goods that we purchase to be of a certain standard of quality/reliability. The SOGA provides up to six years of protection, unlike the standard one year warranty many manufacturers offer - which, to some degree, renders extended warranties unecessary.
However each case is different, and consumers will get different mileage depending on their individual circumstances but it is not uncommon for consumers to have successfully obtained repairs, replacements, or refunds using the SOGA - although they will have had to be prepared to argue their case.
Perhaps you might want to check out what kind of consumer protection the Republic of Ireland offers. At the very least, there is probably an EU equivalent of the SOGA which will cover the ROI as well.
NB: I've just re-read your post and realised that you bought the PowerBook in Australia - which probably disqualifies you from any EU or ROI consumer protection. That said, it may still be worth your while to find out what kind of consumer protection is available to you for future reference.
2.0GHz MacBook, 15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4, Mac OS X (10.4.8) Cube, 2xTAMs, iPod 4G & nano 2G, 1G & 2G iPs, AEBS, AX

New logic board and network connection problems

My late 2007 MBP just had a new logic board installed. I have home and work wireless networks that are configured to connect automatically. This always worked flawlessly in the past. My MBP would find the network, connect and all was well. Since I've had the new logic board I'm having issues. The wireless network will be detected but an IP address is not assigned so I can't get on the network or internet. Both my home and work networks were set to assign a specific IP address to my computer. The MAC address detected by the router is correct, at least according to System Preferences.
The only way I can connect is to disable the firewall (Allow all incoming connections). When I do this I connect immediately to the network and everything works as normal. I can even turn the firewall back on and everything will be fine, that is until I leave work and turn the computer on at home. Then I have to go through this again. And then again when I go to work in the morning. I've tried deleting my router profile and resetting from scratch, deleting the network profiles in System Preferences and re-detecting. I don't know what else to try. It's an annoying problem.
Any suggestions?
Thanks.
Kevin

I think I have it fixed. One of the solutions I read about had to do with the 10.5.7 upgrade. I have always installed the smaller upgrades, not the larger "combo" upgrades. One tip suggested installing the full combo upgrade because, among other things, it re-creates two specific files that control how the computer interacts with the network. I installed the combo upgrade last Friday and connected without difficulty to the network at my office this morning. If I connect just as easily when I get home tonight I will consider the problem solved.
Cheers!
Kevin

MacBook Pro 17" replace Logic Board (newer board?)

last weekend my early 2011 MacBook pro 17" logic board got toasted. I went to the apple store today and they said they can replace it for almost 500 bucks with an identical board, this got me thinking. since they discontinued the 17" units I guess there shouldn't be that much newer MacBook Pro logic boards, but I think the last 17" was released in 2012. which I would assume used a newer logic board than my original early 2011 piece. so I was wondering if it was possible to put/fit the 2012 or well basically a newer version of the 17" logic board into my MacBook Pro. Since I already left the store I figured I'd ask here. They won't get started on my MacBook Pro anyways.
ddid they release a newer logic board in the 2012 release and if so would it even fit?

So exactly a month later, as you might recall I got a new logic board into my old MacBook Pro... all was good until today... 8 hours ago, I started getting the same error as before, my screen started flickering, even though I hadn't been working on the macbook for more than 2 hours. Then my screen split somewhat around the middle and everything that was supposed to be left was right, everything that was right was left, I could literally move my mouse to the edge of the right side of my screen and it would continue on the left side. Only 3 applications running were: Finder, little snitch, photoshop cs6... and I was actually working on a fairly big photoshop file, but still my macbook wasn't even hot on the outside yet, and it actually heats up fast.
so what am I looking at here? Is this apple's way of telling me, I can not own a MacBook Pro for more than 3 years... and that no repair in the world will work for me, but that I actually have to trash my beloved 17" MacBook Pro and get a new smaller MacBook Pro which I can not possibly afford right now, especially after spending 500€ to replace the logic board just a month ago?
when I restart the MacBook Pro it seems even worse than before, I don't just get the white screen with the apple logo that I can not get past, I actually get the white screen apple logo with error stripes running through from top to bottom throughout the entire screen.
which is insane, I am a huge apple fan, I've owned every iPhone that ever came out, but this is such a huge disappointment. I mean a logic board lasting 1 month, just sounds insane.

Powerbook G4 17" won't boot...failed drive or logic board??? HELP!!!!

I am in need of some assistance. My Powerbook no longer works although it chimes when powered up. I have reformatted the hardrive and reinstalled a new operating but still there is no booting up.
**The question that I pose is: hardrive failure or logic board failure.**
I have tried to the Command-Option O+F, I have tried holding down the Option key (which starts the machine sporadically), I have tried the Shift key and also the DVD...nada squada on all of these.
Please help.

Have you inserted the first OS X DVD and rebooted holding the C key down? This would boot from the DVD. Are you able to do that?
Have you run the Apple hardware test? With the OS X DVD that says 'AHT Version x.x' in small print, insert it, and reboot holding the option key down. Choose the Apple hardware test, click on the arrow pointing to the right, and follow directions. Choose the extended test. Does that tell you anything?

MBP 2011 3rd failure of Logic Board in 7 months

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