MBP bought this October, Video Card issue?

Hello.
I just bought my Macbook Pro about a month or two ago. No complaints so far, except the well-known issue of the keyboard getting very hot when playing games. Usually I put a laptop fan underneath it, so it doesn't get too horrible. Lately, when I start the game World of Warcraft, the screen will sort of freeze up on a distorted image of the beginning screen of the game. You can see the video of me recording the issue right here:
http://video.yahoo.com/watch/6616016/17178705
Sometimes it is actually a picture of my character in game distorted with lines through it, and then goes to the normal screen. I also have recently been victim of some lag in game. I am not sure if it is entirely because I have put my video settings in game up a tad, or has to do with this freezing issue like in the video.
Should I take it to Apple... call Apple, what?
Thanks for any help in advance!

Also forgot to post my specs for in game... trying to provide all information I can to help.
Resolution:
24-bit Color, 24-bit Depth. 2x Multisampling.
Vertical Sync: OFF
Triple Buffering: OFF
Hardware Cursor: ON
Reduce Input Lag: OFF
Effects:
Video Quality: Custom
View Distance: 70%.
Environmental Detail: Maximum.
Texture Resolution: Maximum.
Terrain Blending: Maximum.
Ground Clutter Density: Medium
Texture Filtering: Minimum
Particle Density: Maximum.
Ground Clutter Radius: Medium.
Weather Intensity: Maximum.
Shadow Quality: Minimum.
Player Textures: Maximum
Shaders:
Specular Lighting: ON
Full-Screen Glow Effect: OFF
Death Effect: ON/OFF (User Preference)
Projected Textures: ON
Also -- another piece of the puzzle I forgot to add. When the game is up, World of Warcraft, I go between windowed mode and full screen. To do this I hit command M -- this is new, but it will flash the screen PURE WHITE before switching between the windowed mode and full screen. And vice versa the other way.

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System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 38 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 39 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • MBP Video Card Issue

    I have a Mid 2006 15" Santa Rosa. It has the 8600m GT 512 video card.
    Recently, I was working on a heavy photoshop file and it made the whole screen go scrambling. I shut it off, let it cool off, now I am back to normal. However, overtime I use Photoshop or anything graphics heavy, computer acts odd.
    I know Apple had a recall for this vide card, but it was for 2007 and up models only. Any input?

    3,1 was released in 2007, not 2006.
    But you should be covered by the extended warranty if it indeed is the GPU failure. I believe that specific coverage was extended for 3 years, so it would expire on the day you bought the machine sometime this year.
    Message was edited by: Shaggywerewolf
    Message was edited by: Shaggywerewolf

  • Help!  Video card issues- Slow during games

    Hey everyone, so heres my problem. I just got a brand new mbp 13" with 4 gigs ram with the new battery and everything. I have the game monkey island and spore on my mac. I also have windows xp installed on the other partition of my hard drive. I just need windows for one piece of software I use that I accidentally bought for my pc that died so now I'm stuck running it on my mac in windows. I also have modern warfare 2 on the windows side. Up until a couple days ago all the games were running really great, however yesterday something popped up on my windows saying something about malware (ughhh) and then call of duty on the windows side was running completely sluggish and when I restarted the computer in mac and tried to run spore or monkey island both of them are running slow too. What is weird is that it is only sluggish when running these games, never when watching movies or anything else that requires a video card. Could I have got a virus thats also affecting my mac os. Could this be a hardware issue? I'm just not sure. Would appreciate any help

    If you got a virus on your Windows partition, that in itself wouldn't affect Mac OS X partition directly. If you have a Windows partition you should take all the usual Windows related measures to ensure your system is protected against Virus/ Trojans/ Malware etc by installing Anti Virus software.
    Have you reset your PRAM (and/or Permissions)? Did this have any effect?
    Since your MBP is so new, if a PRAM (& permissions) reset didn't help, I'd make an appointment to see a Genius at your local Apple Store and get them to check your MacBook Pro over.

  • X58 PRO won't boot (memory or video card issue???)

    Hi all,
    this is my first message here.
    I have recently bought a X58 PRO motherboard to which I have connected the following devices: one HD, one DVD, the CPU (i7 950), one Video Card (GeForce 6600 pci-express) and three DDR3 modules from Corsair (named CMT6GX3M3A2000C8). According to Corsair website the modules CMT6GX3M3A2000C8 run on thie X58 PRO.
    I have turned on the system, but the screen remains black and the motherboard issues an intermittent buzz sound.
    Besides:
    The led close to the pci-express (where the video card is connected) is on.
    The 5 CPU leds are all turned on.
    The led close to the memory socket is off.
    As far as I know, usually the intermittent buzz means that the motherboard doesn't recognize either the RAM or the video card, but I don't know if the buzz is different case by case (can be buzz be different according to the issue?) and in the manual I didn't find a troubleshotting chapter.
    Is there a way which allow me to better identify where the issue would be (in memory or in Video Card... or something else)?
    I have not tested neither the memory nor the video card on another system, thus I don't know if one of them is faulty.
    Can anyone please help me?
    many thanks in advance!
    Lorenzo

    Quote from: Bernhard on 27-April-11, 16:06:04
    Do a CMOS clear>>Clear CMOS Guide<<
    Only insert one mem module. Check all your power connections to the board/s again that they are secure. You may want to reseat your CPU and check carefully that all the contact pads on the CPU do have imprints.
    Ok, I'll try it this evening!
    In the meanwhile, I thank you.

  • IMac early 2008 8800GS video card issue

    I have had this machine for 2.5 years and all is fine until 1 day (mid of Nov) that it would not start (blank screen after apple logo).
    Nov 19, 2010
    I brought it to the Richmond centre apple store in Richmond, BC, Canada (since I have applecare). I was told by the apple genius there he would need to replace the logicboard and the video card with estimates of $1500+ (i was thinking i m so lucky that I have bought applecare). The repair took 1 full week and at the end they only replaced the video card. I was happy to have my imac back (Nov 25, 2010)
    Dec 7, 2010
    The iMac would not start up again (same symptoms to the first one) except that this time I was able to boot into safe mode (any other modes or from ext HD or DVD will not work). In safe mode, the screen has a huge vertical bars like barcode, so I have no other choice but to bring it back to apple store again (this time to Oakridge Centre in Vancouver, BC). The Apple genius there said there's a problem with the logic board and they will replace it. The repair took 1 day and both logicboard and video card were replaced (Dec 9, 2010).
    Dec 30, 2010
    The iMac would not start again (blank screen after apple logo). This time I m so frustrated. How can you have repair the machine 2 times, replace most of the machine components and yet the machine would not start. I m losing so much confidence with both the iMac and the technicians at the Apple store. I give the machine a few more chances to boot/cooldown, disconnect to power source. It would boot up after disconnected to the power source for extended time but the screen garbled up as soon as you bring up the dashboard or attempt to use any applications.
    Jan 1, 2011
    New day of the year and I have to bring the iMac to repair. I ask for either a replacement or a refund as I have no confidence in the machine that I have. The Genius said that we cannot do that but we will take it in and have a look (I have no other choice but to leave it with the hands of the technicians.)
    Jan 3, 2011
    Apple technician called around 8pm in the evening, he told me the problem was with the LVDS cable that attaches the logic board to the lcd panel. I was very patient (because i seriously don't think it's the LVDS cable) and not let my anger out as he is just a fellow who's trying to fix my computer. Long story short, he told me they don't have the parts and need another 3-5 days.
    Anybody has a similar problem? Does it make sense that the LVDS cable can cause the mac not able to boot up?

    I agree that policy with regard to replacement of online purchases vs in-store doesn't make any sense. As a customer, this experience would of frustrated me a lot. It's good you were able to eventually get a new iMac but it makes sense for them to try to fix it first before replacing it. I think before the 3rd repair I would've escalated the issue until I got to the store leader. If they understand you need it back quickly, they will usually do their best to make you happy. Of course, not everybody's perfect.
    In my experience, if you need to have something soon, you need to politely go up the management chain. I never heard of the first tier employee being able to replace an iMac or do any other kind of replacement. It's always the store leaders and Genius admins that can accommodate these kind of issues.
    The store leader is your friend and it's their store's reputation on the line. Ask for his/her email address and vent out your frustration to them. Recommend what you would've done as an AppleCare person to accommodate your issue. It's this kind of feedback that makes them better. Who knows, they may even reward you for your valuable feedback.

  • 6600LE *****! Apple please provide an alternative to this POS video card.

    Obvisously Apple doesn't care about G5 dual-core owners. Can't buy an upgrade video card. Spent $3000.00+ on a system with a graphics card designed for budget PC's. Someone at Apple should fire the engineers that suggested this card in the system. I would of bought the 7800 GT had it been available at time of purchase. What a crock of crap leaving us hanging with no upgrade options. Aperature runs like *** with this card. Apple get off your lazy ***** and do something about this crap. Show us you care.

    Obvisously Apple doesn't care about G5 dual-core owners. Can't buy an upgrade video card. Spent $3000.00+ on a system with a graphics card designed for budget PC's. Someone at Apple should fire the engineers that suggested this card in the system. I would of bought the 7800 GT had it been available at time of purchase. What a crock of crap leaving us hanging with no upgrade options. Aperature runs like *** with this card. Apple get off your lazy ***** and do something about this crap. Show us you care.

  • Video card issue on Qosmio G30

    About 2 years ago I have bought my Qosmio from Germany with 3500 Euro and first problem occur about 1 month ago when I start playing games.
    Notebook is equipped with the nv 7600 gt mobile video card.
    Problem with vertical lines on display from boot up. This is a hardware problem if you get this don't try to flash your bios or something like else it didn't work after these lines the next step is u get b.s.o.d. (blue screen) from now on the Qosmio doesn't boot anymore until you disable the vga card driver (7600 gt) in windows (safe mode) with standard display adapter and you can work without 7600 gt mobile as long as you don't have to play games or run 3D programs.
    Luckily I was in warranty and ASP changed the whole motherboard (that's the only solution because the video card is together with the motherboard), this is very expensive if you are not in warranty. (About 700 - 900 $)
    After I get my Qosmio back from warranty, about 5 days ago (today is 30 April 2008) I just started playing a flight simulator and after 10-15 minutes I get blue screen again. My notebook restarted automatically and again same vertical lines and stripes on my display and same bsod (blue screen).
    It is ok for me because I still have warranty for 2 month's but my question is what if this problem occurs after my warranty over.
    null
    Message was edited by: ADMIN

    If it happens again out of warranty, you will have to buy a new laptop. I am in the exact same situation (blue vertical lines on boot, only works with generic VGA driver) and am stuck. I can buy a brand new Dell XPS for the cost of repair of my Qosmio, so I do not think I will be repairing. Another option is to try to sell it as salvage ("Qosmio, excellent condition except motherboard, parts!") perhaps. Meanwhile I have learned my lesson about spending money on a niche product. $1000 laptop that everyone buys is far easier to repair than a $3000 laptop that nobody heard about :(

  • Issues with games, video card issue?

    Hi,
    I have been having issues with games lately. Mostly they are hidden object games from  Big Fish, but they start up then minimize, it doesn't crash completely just minimizes, I click on it again and it works for a few seconds and minimizes itself again and again. I am unable to play the games because it keeps minimizing. could this be an issue with my video card? I have attempted updating it but it doesn't seem to help. Any ideas?

    Ok OK, Update...
    the games work perfectly on my father's HP which runs windows 7...so it definatly is NOT because of not updated stuff....I really dont know what else to do at this point....no suggestions from anyone?!?!?!

  • Another PCI video card issue

    Hello,
    I bought my daughter this Lenovo 3000 h210 from Tigerdirect.com
    http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4167690&CatId=2630
    She has an nVidia gForce 8450 PCI card she wants to put in the 1 vacant PCI slot. When she does that, the machine will not even boot up. If she takes the card back out, it boots up fine.
    The PCI card does not require a seperate power connection, and she replaced the OEM power supply with a 550w one.
    I keep reading about possibly having to go into the BIOS and disable the onboard video. I don't have direct access to that computer since she lives in another state, but she is telling me that there are only 2 choices, PCI-PEG and PEG-PCI. She says she had tried both settings and it still will not boot with the PCI graphics card installed.
    Any idea how to fix this?

    I was unable to find an answer, but was able to get the machine up and running. They took the PCI card back and swapped it for a PCI Express card. They plugged that one in and it worked immediately. So, I am guessing that this particular machine will not work with a PCI video card.
    I hope this helps someone.

  • MSI GE60 VIDEO CARD ISSUE

    Hi i just bought my msi ge60 but i dont know if its normal or not my video card its running on the gtx660 not the intel 4000 when i just stand by on desktop it should run on the intelright not the nvidia ??
    the temp is on 63c its reading core 835 and shader 1671 it should lower because im not running any application????

    Quote from: flobelix on 05-November-12, 13:39:32
    Yep, already saw in FAQ
    Aha, wasn't aware that there is such FAQ
    Just checked and noted:
    http://www.msi.com/service/faq/672.html
    Q: Why is it that when I press the TURBO button the system does not overclock, instead a screen will pop up for user-defined key set-up?
    A: The scenario you encountered is normal since this model doesn’t support overclock function. Note: When the TURBO LED turns blue, it indicates that the system is under heavy loading thus system automatically switches to Nvidia dedicated graphics usage. On the other hand, when the TURBO button is pressed and user-defined key shows up, the blue light will turn off.
    So there is minor difference in what i said, its open user defined key configuration when Turbo is pressed and not 3Dmark page.
    Seems this is the minor difference between GE60 and GE70 Series.
    Noted that GE60 don't have P1 button, which seems Turbo button is assigned to this function instead.
    http://www.msi.com/service/faq/673.html
    Q: When I press the TURBO button the system will not overclock, instead I will be redirected to the 3D Mark website, is this normal?
    A: The scenario you encountered is normal since this model doesn’t support overclock function. When the TURBO LED turns blue, it indicates that the system is under heavy loading thus system automatically switches to Nvidia dedicated graphics usage. On the other hand, when the TURBO button is pressed, you will be redirected to http://www.3dmark.com wherein you can choose to engage into some GPU testing.

  • G4 Video Card Issue

    I have just installed an ATI Radeon 9800 Pro card with one DVI port and one VGA port with the following plan in mind.
    I don't have a ton of budget to spend on my system and have opted to continue to use my two 15" Apple Studio Displays but needed to upgrade my video card to make use of Motion and some other applications. I would use one DVI to ADC connection as I had been using for my second monitor and add a second DVI to ADC connector and a VGA to DVI adaptor I bought from Sewell Direct. I was unable to send any signal through the VGA connector but do not have a VGA monitor here to check if it is the VGA to DVI converter or possibly a bad VGA port on the card.
    Has anybody done anything like this or have any insight into my problem here. I have a feeling that perhaps using the VGA to DVI is just sending it through too many conversions.
    Any thoughts? And thanks in advance!

    This is the device I am using.
    http://sewelldirect.com/dviaftovgam.asp
    "This adapter will convert your classic VGA port to a
    DVI port allowing you to connect a DVI monitor to a
    computer's VGA port."
    This adapter only sends the analog signal to the analog pins of a DVI connector. It will not work with a LCD that needs digital signals.
    "This adapter is NOT compatible with digital (DVI-D) signals, but only for DVI-I monitors and DVI-I graphics cards that emit and accept DVI-A signals."
    This will work with a CRT with a DVI connector, although I don't know why anyone would make such a CRT. To run two digital displays you need:
    1) A different video card with two digital connectors.
    2) An additional PCI video card with a digital connector. (Will not be as fast because it will not use the AGP)
    or
    3) a more expensive VGA to DVI adapter such as the Genfen VGA to DVI Adapter. <http://sewelldirect.com/gefenvgatodviadapterwoscaling.asp>
    This will not slow down the graphics, but the picture may not be as sharp as with a DVI video card port.

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