MBP can't find airport extreme but internet works

I have a MBP with Lion. I just purchased an airport extreme and connected an external harddrive with time machine linked to it. Perodically my MBP, loses the Airport Extreme base station and cant find the Airport Extreme. It cant find it in Airport Utility even after rescanning. When this occures, time machine wont work because it cant find the drive/server. I can manually locate the airport extreme by using the IP address though and I have a working internet connection. But it's getting annoying because it seems to be at random that the base station just disapears.

I bought an Airport Extreme yesterday and hooked it up today. Everything went great, but eventually all my wireless devices lost their connections. I've read several other forums where this has been observed as far back as 2009. Most attribute it to a firmware update, but that certainly isn't my case. My wireless devices include a Samsung TV, a Sony 'Google TV' internet box, and two Macs just to name a few of what I connected today. And they eventually lost their connection. Wired connections don't seem to be affected.
It appears that Airport Extreme's wireless feature is going into a sleep mode that is hard for it to wake up from, or it's overheating (it gets very hot). And this has nothing to do with signal strength, range, or interference. It could be a combination of settings as a 2010 post stated that Apple told him to do a hard reset and ensure "Allow Setup over WAN..." and "Allow SNMP" are both unchecked. Neither are checked on mine, so I guessing that might have been a lucky workaround back then. It's a pain to restart AE and re-enter the password on any device just because AE might have been idle for a period. After more than 2 years of this behavior, I'm surprised it continues to this day with no fix or clear explanation. Maybe there's a solution out there somewhere.....

Similar Messages

Windows can't find AirPort Extreme Hard Disk

I just moved and am trying to set up my wireless network again. I have my AirPort Extreme hooked into my router and my external hard drive hooked into the AirPort. My Macbook Pro can see the hard drive and access it without any problems but my Windows machine, which is running XP and is wired into an AirPort Express, cannot seem to access the hard drive. Is there a trick to this? I remember I got it to work before but I wasn't using the AirPort Express...the Windows computer was wired directly into the Extreme. Any ideas?

My Airdisks are no longer visible in "My Computer", but I can find them (and mount them) from "My Network Places". Mabey a 7.4 thing? I have never set up a windows workgroup, just PnP'd, and everything worked.
Make sure you have airport disk utility (for Windows) installed also, but if your network worked before, I assume you have.

Windows XP can't find airport extreme connection.

Hello, I've recently purchased a new Apple Airport Extreme due to trying to increase Internet speed (It failed to do so, btw.) and the connection works and can be seen on all computers, even my iPod touch, except for my Windows XP bootcamp. I've tried a lot of things and nothing has worked. This didn't happen before we changed our router. It says no connection in range, but I know there is one. Can anyone help?

I solved the problem. Thanks to advice I found in a Google search, I opened Airport Utility on my iMac, clicked on "Manual Setup". Under the Wireless tab, I changed "Automatic" channel to channel 1. That enabled the Windows OS to be connected even though Airport Utility still doesn't display on the Windows desktop. I hope this will help others with a similar problem.

Airport Admin Utility can't find Airport Extreme

I have an older Airport Extreme, about 4 years old. It's been giving me trouble lately, where basically I check my computer and it's not online. I have to click the tiny reset button on the back of the airport and that usually works fine (although annoying).
Today the problem seems a bit worse. I tried the reset thing, but that didn't work. So I tried to do a reset through the airport admin utility. Unfortunately the utility can't seem to detect the airport, although it does detect the airport express we have downstairs (which is essentially used to extend our network a little further).
Currently, of the three tiny lights at the front of the airport, only the middle one is lit, and it is not flashing. Earlier, just after doing a restart, the middle light was blinking slowly and the third light (the one on the far right) was blinking more rapidly. I have not seen the first light lit up today.
If anyone has a suggestion on how I might get this working I would very much appreciate it. Thanks.

Are you getting internet access through the airport? I have the same problem - airport admin utility can't see the airport, but the airport extreme has created a generic network that i can't manipulate without airport admin utility. I have internet...

Can't get Airport Extreme card to work in G5 Powermac

I'm probably being a dummy, but I need some help.
My main computer is just under two years old and has funcioned on a network through ethernet. Internet access comes through cable and I have a Linksys wireless router. My G4 ibook has operated on this network with an airport card quite successfully.
I decided to get rid of some cables and put the G5 on wireless. I installed an Airport Extreme card, connected the antenna. The Network Status panel tells me that the Airport card is turned on but not connected to a network. The signal indicator on the menu bar is greyed out.
Any attempts I have made to find a network signal or configure the card seem to be doomed.
What am I doing wrong?

IF those are the only two options, I don't know what it could be.
Going backwards,
Double check your antenna on the card.
Pull up Software Update, perhaps an update will come up for this situation.
Boot to an OSX install disk, Run Disk Util and run a Disk Repair then Disk Permissions Fix. Unlikeley bit worth a shot
Return the card?
Sorry man...

Airport Utility can't find base station, but station works fine

I recently purchased an AEBS. The network seems to be working fine (I have an iMac flat panel (10.3) connected via Ethernet, an iBook (10.3) connecting wirelessly, and a Mac mini with 10.4 connected wirelessly). However, airport utility doesn't see the base station. Should I be concerned?

Got my answer from previous posts -- had to do a hard reset *while the device was plugged in and wait for the flashing green light* then it all worked fine. thanks !

Airport Utility on XP SP3 can't discover Airport Express BUT IP works

Airport Utility will not "discover" the airport express device, BUT it can connect to it when I type in the IP address in the "configure other" field.
I suspect this is also why I cannot get the remote speakers button on my Itunes 10.1.1.4.
Win 7 computer on the same network has no problem with the airport utility discovering the airport express device so I know problem is specific to the XP machine
Running 5.5.2 version of Airport Utility and latest firmware on the Airport Express. XP has SP3 installed. i have Windows firewall turned off.
I want to fix this so I can play itunes 10 though the remote speakers. It all used to work fine with Itunes 9.

For Windows devices, software firewalls tend to be the culprit when attempting to access the AirPort or Time Capsule with the AirPort Utility ... as a number of ports must be open in order for the utility to communicate with the base station. Not sure why it appears to be more troublesome on Windows.
Another issue I found is, whether or not, an XP device is either not running or missing the Zero Wireless Configuration (ZWC) service. A number of hardware vendors configure XP to include their own wireless configuration utility which tend to disable ZWC.
If you don’t see the Wireless Network tab when you go into the Network Properties Page, then the most likely reason is that the ZWC service did not start. To initialize it, open Administrative Tools in the Control Panel and select Services. Scroll down to Wireless Zero Configuration, Right-click on it, and select Start. The service is now enabled, and the Wireless Network tab will be visible in Network Properties.
o ref #1: iFelix: Turning on Wireless Zero Configuration
o ref #2: Home-Network-Help.com: Wireless Zero Configuration in Windows XP

Can't load any webpages but internet works

I ran into an odd issue on a work computer running OS X Mavericks 10.9.2.
Every morning when I come in, the computer is unable to load any webpages using Chrome or Safari. Other things that rely on an internet connection (but are not accessed through the browser) still work (i.e. LogMeIn Hamachi, Accessing a remote file server, etc).
I don't think it's a DNS issue. I am able to successfully ping any website. AFP requests that rely on DNS lookup also go through. But I am unable to access any website, located on the internal network or the internet even if I know the IP address.
I tried manually setting the DHCP settings and rotating the DNS servers. Still can't load webpages.
I also tried restarting mDNSresponder and it still didn't work. The only thing that works is restarting the computer.
This happens every once in a while on other computers in the office, too.
I'm stumped. Any ideas?
Thanks in advance.

Log out under the Apple in the Menu bar.
Log into Guest
Open Safari and see if you see the same behavior
If no, it's an issue in your User's folder.
If yes, it's an base issue.
Even though you are fully updated, running the combo updater can help.
MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
Apple updates available from the Software Update application are incremental updates. Delta updates are also incremental updates and are available from Apple Downloads (software updates are generally smaller than delta updates). The Combo updates contain all incremental updates and will update files that could have become corrupted.
Combo updaters will install on the same version as they're applying--no need to roll back or do a clean install.
"Delta" updaters can only take you from one version to the next. For example: 10.9.3 to 10.9.4. If somehow the 10.9.3 is missing something it should have, and that something isn't changed between 10.9.3 and 10.9.4 it will still be stale after the delta update.

Airport Extreme ethernet not working with Windows XP

Windows XP no longer connects to the Internet via the Airport Extreme ethernet port. XP says the cable isn't plugged in but when I connect XP directly to the DSL modem it works fine. When I connect my MacBook Pro to the Internet through the Airport Extreme ethernet port it works fine. (I'm sure it's connected by ethernet because I do +sudo ifconfig en1 down+.) I can't figure it out. I'm relatively certain Airport Extreme is blocking XP from connecting via ethernet but I'm not certain. It worked without a glitch for about two years. Lightning fried my old DSL modem and ever since I got the new one, XP "can't see" Airport Extreme, but will connect directly to the DSL modem and the net without a hitch. Any insight will be much appreciated.

I'm not sure why your PC is not able to connect to the AirPort Extreme Base Station's (AEBS) Ethernet port, but it is likely the lightning strike may have something to do with it. I'm also a bit surprised you're were able to run the "sudo ifconfig" command under Windows.
To rule out general communications issues between the modem and the AEBS, I suggest that you try a complete power recycle of all your network components as follows ...
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, AEBS, & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

I can connect to internet with my MBP through Airport Extreme, but my iOS devices can't. Please help.

I can connect to internet with my MBP through Airport Extreme, but my iOS devices can't. Please help.

GerleMan, Welcome to the discussion area!
There are two probably causes:
Your ISP is blocking the port used by Entourage to send mail and the ISP used by the other wireless networks is not.
OR
Your ISP doesn't like OS X's default MTU seting of 1500. If this were the case it should also affect any large file transfers you try to make from your Mac to the Internet.

I have linked my seagate hard drive to my airport extreme but can not seem to find it in finder any ideas

Hi Help Please
i have just linked an external hard drive to my airport extreme but it does not seem to appear in finder under shared !!!! any ideas

i have plugged the hard drive into a usb router which in turn is plugged to to the AEBS it is visible in airport utility but then can not find it anywhere else!!
First, the drive must be formatted correctly to work at the USB port of the AEBS. That means a format of Mac OS Extended (Journaled) or FAT32. NTFS will not work.
You need to have a powered USB hub, even if the hard drive has its own power supply
Next, you may not have configured the Finder Preferences to display a connected hard drive. Please follow these steps:
o Click anywhere on the open desktop so that the Finder menus appear at the top of the screen
o Click Finder, then click Preferences
o Click the General tab
o Under the heading of "Show these itmes on the desktop", make sure you have a check mark next to Connected Servers
Restart both the AirPort Extreme and your Mac
Open Finder and check under the SHARED heading for your AirPort Extreme icon
Click on your AirPort Extreme and a folder will appear in the window to the right representing your hard drive
Double click the folder to mount the drive on the desktop
Hopefully, you are not planning to try to backup files using the Time Machine application, as this is not supported by Apple.

HT1998 My iPAD can use the internet through my airport extreme, but the airport utility does not see it so I can't create a guest password. What am I doing wrong?

My iPAD can use the internet through my Airport Extreme, but the Airport Utility does not see the device so I can't set a guest password.

If your Mac is using the Lion operating system with recent updates, it will be necessary to download and install AirPort Utility 5.6 for Mac OS X Lion
Open Macintosh HD > Applications > Utilities > AirPort Utility 5.6
Select the AirPort Extreme and click Manual Setup
Click the Wireless tab just below the row of icons
Click the Wireless Network Options button
Remove the check mark next to Create a closed network
Click Done, then click Update to save the new settings and allow 25-30 seconds for the AirPort Extreme to restart

I can not set up my airport extreme, he's worked over the internet but I can not back up

I can not set up my airport extreme, he's worked over the internet but I can not back up

''donngra [[#answer-685379|said]]''
<blockquote>
''FredMcD [[#answer-685331|said]]''
<blockquote>
Your System Details shows;
Installed Plug-ins
Shockwave Flash 15.0 r0
Shockwave Flash 11.5 r502
Having more than one version of a program may cause issues.
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''v16.0.0.296<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
Shockwave Director '''v12.1.6.156 http://get.adobe.com/shockwave/'''
</blockquote>
</blockquote>

Airport Extreme blocking internet on phone and ipad but not imac

I got a new TIme Warner cable modem yesterday and since then my Airport Extreme does not work properly.
Time Warner see it at their end but told me that it blocks the signal from the modem to the computer.
However after much fiddling around with it I managed to get it working again with my computer.
So now I have wireless internet on my computer, but although the router is recognized by my ipad and my phone it won't connect them to the internet.
I restarted all devices multiple times and I even reset the entire network.
What is going on?
Also, I'm using an old Airport Extreme (the round one) that Apple no longer supports, however I also have a newer square version, but my computer doesn't recognize it at all. What gives?

I have had the same issue for the past few weeks and finaly it is resolved. I had the regular modem from Timewarner and it was working perfectly with my AEBS for the past 2 years. No issues at all. Out of nowhere 3 weeks ago my mo AEBS started getting the 169.x.x.x ip address therefore not communicating with the modem. Cutting the story short, I had Timewarner's Tier 1, 2 and 3 involved. 3 different techs and their suppervisors visited my house pointing finger at the Apple and I contaced Apple and got no resolutions either. The AEBS at somepoit would connect to the internet and then stop communicatiog due to invalid ip address. I decided to change my modem to a more advanced modem ARRIS TG852 (Telephony modem with wireless) from TimeWarner. That did not solve the issue either. I also tried the solution Tesserax offered above but unfortunatly it did notwork for me. as of one houre ago I resolved the problem and would like to share it with you.
Standard Timewarner modem:
1. Call Timewarner and have the tech support configure your modem remotely into a Bridge Mode. (yes that simple)
2. Factory reset you AEBS and go through the setup.
ARRIS modems or any other wifi capable modems/routers:
1. Call Timewarner and have the tech support configure your WiFi modem remotely into a Bridge Mode. (yes that simple) Sadly enough non of the techs offered this to me or was even aware that this will resolve the issue. Now they know. LOL
OR
1. Get to your routers setup page. for ARRIS go to http://192.168.100.1
2. Login as admin and use default password "password" to login.
3. go to Firewall tab and disable the firewall (your AEBS will have its own firewall)
4. to to Wireless tab and Disable wireless (uncheck the box)
5. go to LAN tab and under the NAT title which is close to the bottom of the page select "Bridge"
This option will reset your modem. Give it a few minutes for your modem to reestablish connections with its center and come back to life.
Now your Timewarner WiFi modem is turned into a dumb modem (bridge mode) and your AEBS will work like a charm.
6. Factory reset you AEBS and go through the setup.
It only took me 3 weeks to figure this out by trying any possible combination of settings and resetings and reconfiguration you can imagin. I have recreated this issue and resolved it following these steps and it worked for me. I hope it works for anyone else that may be facing the same challenge.
Cheers

Green light on Airport Extreme but will not connect to internet

I have tried restarting computer and Airport Extreme but it will not connect to internet. Unit has been working great up until now. I have made no changes in system.
This Airport/time machine is 2009 version.

The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
Leave everything powered off for at least 30 minutes. Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
Power up the AirPort Extreme next, and let it run a few minutes
Then power up other devices one at a time about a minute apart
When the entire network is back up, check the network.
It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
To do that, power off the AirPort Exterme for a few minutes
Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
Power off the AirPort now, and start it back up in the proper sequence
If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

MBP can't find airport extreme but internet works

Similar Messages

Maybe you are looking for