MBP constant crashes
MBP 6.2 mid 2010 2.4Ghz I5 4Gb
I´m getting constant crashes where my display turns black and no response from MBP.
Emergency restart is only way to get it alive again, but that dont work without powercord connected.
Same problem since 10.6.3 to 10.7, only it happens more and more.
Is it broken or is there some fix?
Do you have the APP? (AppleCare Protection Plan)
If you do call them for help
else try these:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/ht1509
If it gives you a message write it down...
Similar Messages
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MBP constant crashing and one very upset wife HELP PLEASE
Well I am at my wits end and I need some help, I am running a MBP, 10.7.1, stock everything, I have not upgraded RAM or HDD
I went out of town about 8 weeks ago and when I came back, tried to turn on my mac and it wouldn't come on. I finally lion clean install and have been running fine every since.
Then the past week I have been experience several problem
1- I can not shut down my machine. I tried to logout, and then shutdown, this worked for a bit. It has stopped working. I have also tried to hold opt when I shut down.
I also check TOP in terminal before shutdown and kill any processes that may be hanging things up, manually quit all applications before shutting down.
Nothing I do works, is there a way to have the system shutdown with a terminal window open so I can see what process is hanging things up?
2- The larger issue is that my computer is constantly crashing, nothing shows up on the screen everything just locks up.
This is happening 3-4 times in the first hour of using the machine. It has gotten to the point that when I turn on the machine I let it sit for 15 minutes before I do anything.
I have tried to force quit things, but it won't work. I finally hold the power button for 5 secs and force it to shut down.
I checked add ons in terminal via it showed me
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
it showed me
at.obdev.nke.LittleSnitch (2.4.4)
com.huawei.driver.HuaweiDataCardACMData (4.20.00)
com.huawei.driver.HuaweiDataCardECMControl (1.26.00)
com.huawei.driver.HuaweiDataCardECMData (1.27.00)
I have also clean caches/ and so on to make sure there wasn't a bad file.
This morning I noticed that a crash report keeps getting written each day, the same exact one, I will post a copy below. I am new to mac's and just about had my wife convinced of them. She is beginning to loose that trust and is very upset with me. Please help!!
Process:
helpd [8193]
Path:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Identifier:
helpd
Version:
1.1.0 (68)
Code Type:
X86-64 (Native)
Parent Process: launchd [131]
Date/Time:
2012-06-24 20:31:02.777 +0000
OS Version:
Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 7 com.apple.NSURLConnectionLoader
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
0000000100eed000-0000000100efd000 [ 64K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Application Specific Information:
objc[8193]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x0000000101b9667a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000101b95d71 mach_msg + 73
2 com.apple.CoreFoundation
0x000000010159c29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00000001015a4a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00000001015a4216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x00000001015b3f2f CFRunLoopRun + 95
6 helpd
0x0000000100ef6f40 0x100eed000 + 40768
7 helpd
0x0000000100eee100 0x100eed000 + 4352
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000101b987e6 kevent + 10
1 libdispatch.dylib
0x000000010196260e _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x000000010196119e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x0000000101b97e42 __semwait_signal + 10
1 libsystem_c.dylib
0x00000001019fcdea nanosleep + 164
2 libsystem_c.dylib
0x00000001019fcc2c sleep + 61
3 com.apple.helpbookPlugin
0x0000000106a60363 0x106a5a000 + 25443
4 com.apple.Foundation
0x0000000100f7d0b0 -[__NSOperationInternal start] + 705
5 com.apple.Foundation
0x0000000100f903d2 ____NSOQSchedule_block_invoke_2 + 124
6 libdispatch.dylib
0x000000010196090a _dispatch_call_block_and_release + 18
7 libdispatch.dylib
0x00000001019617e9 _dispatch_worker_thread2 + 255
8 libsystem_c.dylib
0x0000000101a483da _pthread_wqthread + 316
9 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x0000000101b97e42 __semwait_signal + 10
1 libsystem_c.dylib
0x00000001019fcdea nanosleep + 164
2 libsystem_c.dylib
0x00000001019fcc2c sleep + 61
3 com.apple.helpbookPlugin
0x0000000106a637f8 0x106a5a000 + 38904
4 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
5 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
6 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
7 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 7 Crashed:: com.apple.NSURLConnectionLoader
0 com.apple.CFNetwork
0x0000000102098485 __CFURLCache::RemoveResponseFromCacheContainers(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, bool) + 39
1 com.apple.CFNetwork
0x0000000102094e96 __CFURLCache::AddResponseIntoCacheContainers(__CFString const*, __CFURLCacheNode*, bool) + 264
2 com.apple.CFNetwork
0x0000000102094cfe __CFURLCache::CreateAndStoreCacheNode(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*, void const*, bool, bool&) + 280
3 com.apple.CFNetwork
0x000000010206a2ef AddCacheTask(__CFURLCacheNode*) + 403
4 com.apple.CFNetwork
0x0000000102073457 __CFURLCache::CopyResponseForRequest(_CFURLRequest const*, bool) + 577
5 com.apple.CFNetwork
0x0000000102075072 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 204
6 com.apple.CFNetwork
0x00000001021479c8 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 648
7 com.apple.CFNetwork
0x0000000102074f0d URLConnectionLoader::processEvents() + 111
8 com.apple.CFNetwork
0x000000010206ff96 MultiplexerSource::perform() + 212
9 com.apple.CoreFoundation
0x000000010157e241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
10 com.apple.CoreFoundation
0x000000010157daad __CFRunLoopDoSources0 + 253
11 com.apple.CoreFoundation
0x00000001015a48d9 __CFRunLoopRun + 905
12 com.apple.CoreFoundation
0x00000001015a4216 CFRunLoopRunSpecific + 230
13 com.apple.Foundation
0x0000000100f9aa97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
14 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
15 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
16 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
17 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x0000000101b97bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x0000000101a4a274 _pthread_cond_wait + 840
2 com.apple.Foundation
0x0000000100f9c061 -[__NSOperationInternal waitUntilFinished] + 138
3 com.apple.Foundation
0x0000000100f9bee7 -[NSOperationQueue waitUntilAllOperationsAreFinished] + 310
4 com.apple.helpbookPlugin
0x0000000106a681f2 0x106a5a000 + 57842
5 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
6 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
7 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
8 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0xb000000000000000 rcx: 0x00007fd54aa9a2b0 rdx: 0xb000000000000000
rdi: 0x00007fd549421920 rsi: 0x00007fd54a814ff0 rbp: 0x000000010a352970 rsp: 0x000000010a3528e0
r8: 0x0000000000000000 r9: 0x00000000000000c1 r10: 0x0000000000000050 r11: 0x000000010177f540
r12: 0x00007fd54a814ff8 r13: 0xb000000000000000 r14: 0x00007fd54a814ff0 r15: 0x00007fd54aa9a2b0
rip: 0x0000000102098485 rfl: 0x0000000000010246 cr2: 0x000000000d8fb22c
Logical CPU: 1
Binary Images:
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0x100f08000 -
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0x101bc4000 -
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0x101c21000 -
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0x1031db000 -
0x10327afff com.apple.LaunchServices (480.19 - 480.19) <41ED4C8B-C74B-34EA-A9BF-34DBA5F52307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x1032c6000 -
0x1032f5fff com.apple.DictionaryServices (1.2 - 158) <2CE51CD1-EE3D-3618-9507-E39A09C9BB8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x103314000 -
0x10331afff com.apple.DiskArbitration (2.4 - 2.4) <5185FEA6-92CA-3CAA-8442-BD71DBC64AFD> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x103325000 -
0x10332cfff com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x10333a000 -
0x103348ff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x103353000 -
0x103361fff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x10336e000 -
0x1033defff com.apple.datadetectorscore (3.0 - 179.3) <AFFBD606-91DE-3F91-8E38-C037D9FBFA8B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x10341b000 -
0x103527fef libcrypto.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <3AD29F8D-E3BC-3F49-A438-2C8AAB71DC99> /usr/lib/libcrypto.0.9.8.dylib
0x103596000 -
0x103598fff com.apple.TrustEvaluationAgent (2.0 - 1) <80AFB5D8-5CC4-3A38-83B9-A7DF5820031A> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x10359d000 -
0x1035b4fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x1035d1000 -
0x1035fcff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x10360e000 -
0x103cdc9df com.apple.CoreGraphics (1.600.0 - ???) <B3C42497-53F5-31BB-987E-D1E76746B0E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x103dde000 -
0x103ebcff7 com.apple.ImageIO.framework (3.1.0 - 3.1.0) <70228E69-063C-32FF-BBE7-FCCD9C5C0864> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x103f05000 -
0x103fb7fff com.apple.CoreText (4.0.0 - ???) <D7BD85FD-277A-3A97-B1AD-5EE14215237E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x104011000 -
0x104095ff7 com.apple.ApplicationServices.ATS (5.0 - ???) <F10B1918-A06E-3ECF-85EF-05F0CF27187E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x1040c8000 -
0x10418fff7 com.apple.ColorSync (4.7.0 - 4.7.0) <A29897D7-4B63-3BBB-B66C-710BE9CC01D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x1041d6000 -
0x104230fff com.apple.HIServices (1.9 - ???) <8791E8AA-C034-330D-B2BA-5141154C21CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x104268000 -
0x10427cff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x10428c000 -
0x104307ff7 com.apple.print.framework.PrintCore (7.0 - 366) <E663DF78-6729-332D-B763-ABB63A6BBB55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x10433e000 -
0x10437ffff com.apple.QD (3.12 - ???) <4F3C5629-97C7-3E55-AF3C-ACC524929DA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x104397000 -
0x1043acfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x1043c1000 -
0x1043c7fff IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x1043d0000 -
0x1043d0fff com.apple.Accelerate (1.7 - Accelerate 1.7) <3E4582EB-CFEF-34EA-9DA8-8421F1C3C77D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x1043da000 -
0x104403fff libJPEG.dylib (??? - ???) <3DBFEB41-4BF2-3502-872A-BB3738EE61B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x104411000 -
0x104468fff libTIFF.dylib (??? - ???) <9E32B490-4C5B-3D96-AF27-9C085C606403> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x104476000 -
0x104493fff libPng.dylib (??? - ???) <75DA9F95-C2A1-3534-9F8B-14CFFDE2A290> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x10449f000 -
0x1044a4fff libGIF.dylib (??? - ???) <21851808-BFD2-3141-8354-A419479726BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x1044b0000 -
0x1045bdfff libJP2.dylib (??? - ???) <D8257CEE-A1C3-394A-8193-6DB7C29A15A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x1045f2000 -
0x1045f5fff libRadiance.dylib (??? - ???) <DCDA308D-4856-3631-B6D7-7A8B94169BC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x1045ff000 -
0x104738fef com.apple.vImage (5.0 - 5.0) <C45D2CBE-FA15-3D13-9E9D-A3BF57B84BBE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x10475c000 -
0x10475cfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <4CC14F7C-BCA7-3CAC-BEC9-B06576E5A15B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x104766000 -
0x1047c6fff libvDSP.dylib (325.3.0 - compatibility 1.0.0) <74B62E70-4189-3022-8FC9-1182EA7C6E34> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1047cf000 -
0x104865ff7 libvMisc.dylib (325.3.0 - compatibility 1.0.0) <AC5A384A-FA5A-3307-9CED-BD69E6F12A09> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x104876000 -
0x104ca3fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x104d08000 -
0x1052ecfaf libBLAS.dylib (??? - ???) <D62D6A48-5C7A-3ED6-875D-AA3C2C5BF791> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x10532e000 -
0x105433ff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x105494000 -
0x1054e7fff libFontRegistry.dylib (??? - ???) <8FE14D77-1286-3619-A02E-0AC1A622596E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x105511000 -
0x105550ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <DE681910-3F7F-3502-9937-AB8008CD281A> /usr/lib/libcups.2.dylib
0x105567000 -
0x10558bff7 com.apple.Kerberos (1.0 - 1) <2FF2569B-F59A-371E-AF33-66297F512CB3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x1055a7000 -
0x1055dafff com.apple.GSS (2.1 - 2.0) <A150154E-40D3-345B-A92D-3A023A55AC52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x1055f6000 -
0x105615fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x105626000 -
0x10571bfff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x10572b000 -
0x1057b0ff7 com.apple.Heimdal (2.1 - 2.0) <E4CD970F-8DE8-31E4-9FC0-BDC97EB924D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x1057dc000 -
0x1057e1fff com.apple.OpenDirectory (10.7 - 144) <E8AACF47-C423-3DCE-98F6-A811612B1B46> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x1057f1000 -
0x1057fcfff com.apple.CommonAuth (2.1 - 2.0) <49949286-61FB-3A7F-BF49-0EBA45E2664E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x106a5a000 -
0x106a6efff com.apple.helpbookPlugin (1.1.0 - 68) <CFE859E6-D3A3-3654-9BAB-D57E3E2FA02D> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/Helpb ook Plugin.bundle/Contents/MacOS/Helpbook Plugin
0x106a7a000 -
0x106a95fff com.apple.SemanticDocumentManagement (1.1.25 - 1.1.25) <50117803-4EF6-37CF-A590-B80CFDFEF4B9> /System/Library/PrivateFrameworks/SemanticDocumentManagement.framework/Versions /A/SemanticDocumentManagement
0x106aa5000 -
0x106ab9fff com.metaobject.MPWXmlCore (5.1.1 - 5.1.1) <55B47601-7DE5-3D01-8663-6F82D0D61749> /System/Library/PrivateFrameworks/MPWXmlCore.framework/Versions/A/MPWXmlCore
0x106ad0000 -
0x106afbfff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <09D59AFB-6CCD-37E1-8A41-8C45217E7612> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x106b0d000 -
0x106ccefe7 com.apple.CoreData (103 - 358.4) <8D8ABA2E-0161-334D-A7C9-79E5297E188B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x106d8e000 -
0x107986fff com.apple.AppKit (6.7 - 1138) <C8D2FDDA-B9D5-3948-A376-6B9B6F0596C6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1080bb000 -
0x1080c8ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
0x1080cd000 -
0x1080d8ff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x1080e1000 -
0x108104ff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x108124000 -
0x10827dff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x1082fc000 -
0x108411fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x10846c000 -
0x10878ffff com.apple.HIToolbox (1.7 - ???) <10FA3432-6638-39D9-8681-9E95298D239E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x1088d2000 -
0x108a71fff com.apple.QuartzCore (1.7 - 269.0) <E0AFC745-4AC5-36E3-9827-E5344721071D> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x108b19000 -
0x108b7bff7 com.apple.coreui (0.3 - 162) <A752F9D0-1CAE-340F-B2D2-95EEF242B301> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x108bb7000 -
0x108c1eff7 com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <0B715012-C8E8-386D-9C6C-90F72AE62A2F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x108c48000 -
0x108c5ffff com.apple.MultitouchSupport.framework (220.62 - 220.62) <7EF58A7E-CB97-335F-A025-4A0F00AEF896> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x108c6e000 -
0x108c95fff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x108cb2000 -
0x108cd8ff7 com.apple.framework.familycontrols (3.0 - 300) <72FEA71A-5865-3875-97E9-3C8C96B7F7FA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x108cf1000 -
0x108d95fef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x108dc9000 -
0x108dd8fff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x108de0000 -
0x108e08ff7 com.apple.CoreVideo (1.7 - 70.0) <59D5B407-CCB6-3406-8C55-C1B0168D7DC2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x108e21000 -
0x109092fff com.apple.CoreImage (7.77 - 1.0.1) <AB6ECCF3-4B04-3363-9158-08F305BF15FA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x10917d000 -
0x1091d1ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x1091f6000 -
0x109248ff7 libGLU.dylib (??? - ???) <C3CE8BA0-470F-3BCE-B17C-A31E70E035F2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x109257000 -
0x10925dfff libGFXShared.dylib (??? - ???) <DE6987C5-81AC-3AE6-84F0-138C9636D412> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x109263000 -
0x109279fff libGL.dylib (??? - ???) <22064411-0A62-373C-828B-0AA2BA2A8D34> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10928b000 -
0x1092caff7 libGLImage.dylib (??? - ???) <29F82AD9-45F0-3AC5-A4A4-B767EC555D82> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1092d2000 -
0x1092d5fff libCoreVMClient.dylib (??? - ???) <9E9F7B24-567C-3102-909C-219CF2B191FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x1092da000 -
0x109307ff7 com.apple.opencl (1.50.62 - 1.50.62) <616ADE61-11D1-3816-A255-3F0F80F2EAC8> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x109313000 -
0x1097baff7 FaceCoreLight (1.4.2 - compatibility 1.0.0) <6F89E9A9-DEB6-32B5-8B50-3B97F5DB597D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x109c92000 -
0x109d34ff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x109d84000 -
0x109d8bff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x109d94000 -
0x109e02fff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x109e40000 -
0x109ea4fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x109ee0000 -
0x109f1afff com.apple.DebugSymbols (2.1 - 85) <AEF473A5-25BF-3FB7-9A07-320D9CB85959> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10a030000 -
0x10a032fff com.apple.kbPlugin (1.1.0 - 67) <E924984C-5422-387E-9F22-26201BE5D076> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/KB Plugin.bundle/Contents/MacOS/KB Plugin
0x10a038000 -
0x10a061fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10a103000 -
0x10a195ff7 com.apple.xquery (1.3 - 29) <02B0E724-CC18-3D60-8FBE-8BDB458C155A> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x7fff60aed000 -
0x7fff60b21ac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 825
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=111.9M resident=87.5M(78%) swapped_out_or_unallocated=24.5M(22%)
Writable regions: Total=49.5M written=11.3M(23%) resident=14.9M(30%) swapped_out=0K(0%) unallocated=34.6M(70%)
REGION TYPE
VIRTUAL
===========
=======
MALLOC
29.4M
MALLOC guard page
48K
Memory tag=243
4K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
12.6M
VM_ALLOCATE
76K
__CI_BITMAP
80K
__DATA
12.4M
__IMAGE
1256K
__LINKEDIT
21.5M
__TEXT
90.4M
__UNICODE
544K
mapped file
15.6M
shared memory
312K
===========
=======
TOTAL
240.7MThanks for all of your help, I thought that the USB modem was the problem. Unfortunately this is the only internet where we are.
Today I went ahead and found any processess that the USB modem was running and terminated it. Then I tried to shutdown, but it wouldn't again, I went through console and found this this. . . thoughts on what this could mean?
6/30/12 5:05:01.331 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:04.565 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:05.059 PM com.apple.launchd.peruser.501: (com.apple.talagent[138]) Exited: Killed: 9
6/30/12 5:05:05.060 PM com.apple.launchd.peruser.501: (com.apple.quicklook[16901]) Exited: Killed: 9
6/30/12 5:05:05.060 PM com.apple.launchd.peruser.501: ([0x0-0x1a01a].com.apple.AppleSpell[203]) Exited: Killed: 9
6/30/12 5:05:05.066 PM mds: (Error) Server: ==== XPC handleXPCMessage XPC_ERROR_CONNECTION_INVALID
6/30/12 5:05:05.071 PM 1PasswordAgent: Shutting down 1PasswordAgent 3.8.19 #31419 built Apr 19 2012 13:26:48
6/30/12 5:05:05.075 PM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[16887]) Exited: Terminated: 15
6/30/12 5:05:05.130 PM loginwindow: DEAD_PROCESS: 46 console
6/30/12 5:05:05.155 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:05.485 PM shutdown: halt by tcf:
6/30/12 5:05:05.485 PM shutdown: SHUTDOWN_TIME: 1341075905 484983
I have also had two crashes today that generated crash reports, both generated almost identical reports. Thse reports are similar as the ones before, and questionable software has been removed. What next to try?
Both crash reports where the same and looked like this
Process:
helpd [165]
Path:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Identifier:
helpd
Version:
1.1.0 (68)
Code Type:
X86-64 (Native)
Parent Process: launchd [125]
Date/Time:
2012-06-30 14:24:11.498 +0000
OS Version:
Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010e6d3000-000000010e6e3000 [ 64K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Application Specific Information:
objc[165]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x000000010f37867a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010f377d71 mach_msg + 73
2 com.apple.CoreFoundation
0x000000010ed6b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x000000010ed73a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x000000010ed73216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x000000010ed82f2f CFRunLoopRun + 95
6 helpd
0x000000010e6dcf40 0x10e6d3000 + 40768
7 helpd
0x000000010e6d4100 0x10e6d3000 + 4352
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000010f37a7e6 kevent + 10
1 libdispatch.dylib
0x000000010f13360e _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x000000010f13219e _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000010f379e42 __semwait_signal + 10
1 libsystem_c.dylib
0x000000010f1dbdea nanosleep + 164
2 libsystem_c.dylib
0x000000010f1dbc2c sleep + 61
3 com.apple.helpbookPlugin
0x00000001141d4363 0x1141ce000 + 25443
4 com.apple.Foundation
0x000000010e7590b0 -[__NSOperationInternal start] + 705
5 com.apple.Foundation
0x000000010e76c3d2 ____NSOQSchedule_block_invoke_2 + 124
6 libdispatch.dylib
0x000000010f13190a _dispatch_call_block_and_release + 18
7 libdispatch.dylib
0x000000010f1327e9 _dispatch_worker_thread2 + 255
8 libsystem_c.dylib
0x000000010f2273da _pthread_wqthread + 316
9 libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x000000010f37a192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x000000010f227594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.root.default-priority
0 com.apple.CFNetwork
0x000000010f881485 __CFURLCache::RemoveResponseFromCacheContainers(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, bool) + 39
1 com.apple.CFNetwork
0x000000010f87de96 __CFURLCache::AddResponseIntoCacheContainers(__CFString const*, __CFURLCacheNode*, bool) + 264
2 com.apple.CFNetwork
0x000000010f87dcfe __CFURLCache::CreateAndStoreCacheNode(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*, void const*, bool, bool&) + 280
3 com.apple.CFNetwork
0x000000010f882f7e __CFURLCache::DoBulkLookupAndStoreBasedOnTime(__CFString const*) + 666
4 com.apple.CFNetwork
0x000000010f882cc5 __ExecuteSQLSelectAndCreateResponse_block_invoke_6 + 80
5 libdispatch.dylib
0x000000010f13190a _dispatch_call_block_and_release + 18
6 libdispatch.dylib
0x000000010f1327e9 _dispatch_worker_thread2 + 255
7 libsystem_c.dylib
0x000000010f2273da _pthread_wqthread + 316
8 libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x000000010f379bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib
0x000000010f2241a1 pthread_mutex_lock + 545
2 com.apple.CFNetwork
0x000000010f85c356 __CFURLCache::CopyResponseForRequest(_CFURLRequest const*, bool) + 320
3 com.apple.CFNetwork
0x000000010f85e072 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 204
4 com.apple.CFNetwork
0x000000010f9309c8 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 648
5 com.apple.CFNetwork
0x000000010f85df0d URLConnectionLoader::processEvents() + 111
6 com.apple.CFNetwork
0x000000010f858f96 MultiplexerSource::perform() + 212
7 com.apple.CoreFoundation
0x000000010ed4d241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
8 com.apple.CoreFoundation
0x000000010ed4caad __CFRunLoopDoSources0 + 253
9 com.apple.CoreFoundation
0x000000010ed738d9 __CFRunLoopRun + 905
10 com.apple.CoreFoundation
0x000000010ed73216 CFRunLoopRunSpecific + 230
11 com.apple.Foundation
0x000000010e776a97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
12 com.apple.Foundation
0x000000010e76b1ea -[NSThread main] + 68
13 com.apple.Foundation
0x000000010e76b162 __NSThread__main__ + 1575
14 libsystem_c.dylib
0x000000010f2258bf _pthread_start + 335
15 libsystem_c.dylib
0x000000010f228b75 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0x0018000000170001 rcx: 0x00007fad7b432b30 rdx: 0x0018000000170001
rdi: 0x00007fad7b420380 rsi: 0x00007fad7b432610 rbp: 0x0000000117824c90 rsp: 0x0000000117824c00
r8: 0x0000000000000000 r9: 0x00000000000000c1 r10: 0x000000000000004c r11: 0x000000010ef4e540
r12: 0x00007fad7b432618 r13: 0x0018000000170001 r14: 0x00007fad7b432610 r15: 0x00007fad7b432b30
rip: 0x000000010f881485 rfl: 0x0000000000010246 cr2: 0x00000001178219c0
Logical CPU: 0 -
MBP Retina constant crashing. See report, pls help?
Hello.
Upon installing Maverick on my machine, constant crashes are the norm. Curious is anyone has any insight from the attached report?
Thanks in advance.
System is pretty standard:
Processor 2.7 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.9.2 (13C64)
Panic (system crashes) log:
Wed Jun 11 15:34:18 2014
panic(cpu 0 caller 0xffffff80054dbe2e): Kernel trap at 0xffffff7f8648b7a5, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001092a9000, CR3: 0x0000000007efb000, CR4: 0x00000000001606e0
RAX: 0x0000005747f1156a, RBX: 0xffffff8033646080, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff
RSP: 0xffffff81d8a838e0, RBP: 0xffffff81d8a83920, RSI: 0x0000000000000050, RDI: 0xffffff80336460d0
R8: 0x0000000000000065, R9: 0x0000000000000000, R10: 0x0000000000080065, R11: 0x0000000000070000
R12: 0xffff000027570000, R13: 0x000000000000000e, R14: 0x0000000080000000, R15: 0x000000000000000a
RFL: 0x0000000000010286, RIP: 0xffffff7f8648b7a5, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001092a9000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81c72ebc50 : 0xffffff8005422fa9
0xffffff81c72ebcd0 : 0xffffff80054dbe2e
0xffffff81c72ebea0 : 0xffffff80054f3326
0xffffff81c72ebec0 : 0xffffff7f8648b7a5
0xffffff81d8a83920 : 0xffffff7f8648902e
0xffffff81d8a83980 : 0xffffff7f878533a5
0xffffff81d8a839f0 : 0xffffff7f864900f2
0xffffff81d8a83a70 : 0xffffff7f864931b9
0xffffff81d8a83af0 : 0xffffff7f86492640
0xffffff81d8a83b40 : 0xffffff7f86491ba5
0xffffff81d8a83b80 : 0xffffff7f864907f6
0xffffff81d8a83bc0 : 0xffffff7f86481676
0xffffff81d8a83c10 : 0xffffff7f86476dae
0xffffff81d8a83c60 : 0xffffff7f8647aab4
0xffffff81d8a83cb0 : 0xffffff7f86479798
0xffffff81d8a83e00 : 0xffffff7f8646bdd6
0xffffff81d8a83e90 : 0xffffff7f8646a8ed
0xffffff81d8a83ed0 : 0xffffff7f864eeb0d
0xffffff81d8a83f00 : 0xffffff7f864ec84a
0xffffff81d8a83f20 : 0xffffff800544a23a
0xffffff81d8a83fb0 : 0xffffff80054d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffffff 7f86466000->0xffffff7f864d7fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[2A8A5F6B-0A7C-33A0-8E5B-4C10F646EC4F]@ 0xffffff7f8645b000
com.apple.iokit.IOUSBHIDDriver(660.4)[3838C4F6-C8E3-32A3-B42E-14CE8048A506]@0xf fffff7f864eb000->0xffffff7f864f3fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f86466000
dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f863d7000
com.spsys.driver.IOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xfff fff7f87852000->0xffffff7f87855fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f86466000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000005200000
Kernel text base: 0xffffff8005400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 374869451140
last loaded kext at 328439723646: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f87856000, size 49152)
last unloaded kext at 304295139368: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f87856000, size 57344)
loaded kexts:
com.spsys.driver.IOKitDriver 1.0.1
com.spsys.driver.NKEDriver 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0What you should do next depends on the circumstances. For example:
If you installed the keylogger yourself and then forgot about it, remove it according to the developer's instructions. If you want to keep it, check for an update or refer to the developer for support.
If you're under 18 years old, and the keylogger was installed by a parent or guardian, talk it over within the family.
If you're an adult, and the keylogger was installed on your personal computer without your permission, then the computer may be evidence of a crime or a civil wrong. Consider the legal implications before you do anything.
If the computer was issued to you by a school or employer, then you should check with the IT staff that the keylogger is authorized. Don't use the machine for personal business. If the keylogger interferes with your work, the IT staff will have to solve the problem.
In the event that the computer was tampered with by an unknown party, and you just want to clean it up, see below.
The only way you can be sure that the computer is not compromised is to erase at least the startup volume and restore it to something like the status quo ante. The easiest approach is to recover the entire system from a backup that predates the attack. Obviously, that's only practical if you know when the attack took place, and it was recent, and you have such a backup. You will lose all changes to data, such as email, that were made after the time of the snapshot. Some of those changes can be restored from a later backup.
If you don't know when the attack happened, or if it was too long ago for a complete rollback to be feasible, then you should erase and install OS X. If you don't already have at least two complete, independent backups of all data, then you must make them first. One backup is not enough to be safe.
When you restart after the installation, you'll be prompted to go through the initial setup process for a new computer. That’s when you transfer the data from a backup in Setup Assistant.
Select only users in the Setup Assistant dialog—not Applications, Other files and folders, or Computer & Network Settings. Don't transfer the Guest account, if it was enabled.
Reinstall third-party software from original media or fresh downloads—not from a backup, which may be contaminated.
Unless you were the target of an improbably sophisticated attack, this procedure will leave you with a clean system. If you have reason to think that you were the target of a sophisticated attack, then you need expert help.
That being done, change all Internet passwords and check all financial accounts for unauthorized transactions. Do this after the system has been secured, not before. -
After upgrade to OSX Mavericks my 2009 MBP keeps crashing due to kernel panic
After upgrade to OSX Mavericks my 2009 MBP keeps crashing due to kernel panic (happens every 20 minutes or so). Please help me with this, it's getting very frustrating. Have tried disk utility, there were errors (file system was corrupted), the disk utility managed to repair the disk but the crashes continue.
Etre-check:
EtreCheck version: 1.9.12 (48)
Report generated 26 juli 2014 12:29:37 CEST
Hardware Information:
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:14:20
Disk Information:
FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Iomega Iomega 500,11 GB
EFI (disk1s1) <not mounted>: 209,7 MB
IOMEGA (disk1s2) /Volumes/IOMEGA: 499,76 GB (499,32 GB free)
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
[loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
[not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
[loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
[not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
[loaded] org.virtualbox.kext.VBoxDrv (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.2.12) Support
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
StartOuc: Path: /Library/StartupItems/StartOuc
VirtualBox: Path: /Library/StartupItems/VirtualBox
wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.fortinet.forticlient.appfw.plist Support
[running] com.fortinet.forticlient.epctrl.plist Support
[running] com.fortinet.forticlient.fmon.plist Support
[running] com.fortinet.forticlient.servctl.plist Support
[loaded] com.fortinet.forticlient.vpn.plist Support
[running] com.fortinet.forticlient.wf.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
FIREBOX Control
iTunesHelper
Dropbox
Emil
NIHardwareAgent
FortiClientAgent
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.1.0 Support
Silverlight: Version: 4.1.10329.0 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Citrix online plug-in Support
Flash Player Support
Native Instruments USB Audio Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 148.25 GB Disk used: 124.04 GB
Destinations:
IOMEGA [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 124.04 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
8% mds_stores
4% com.apple.WebKit.WebContent
2% Safari
1% WindowServer
1% diskimages-helper
Top Processes by Memory:
190 MB mds_stores
106 MB com.apple.WebKit.WebContent
98 MB Safari
90 MB com.apple.IconServicesAgent
82 MB Dropbox
Virtual Memory Information:
4.64 GB Free RAM
1.52 GB Active RAM
947 MB Inactive RAM
684 MB Wired RAM
1.20 GB Page-ins
0 B Page-outsHi, thanks for the reply. I deleted some of the old stuff that showed up on the report (have removed virtual box long ago but some residual files were apparently left). It didn't help though. Will remove forticlient too as a test.
Meanwhile here's the new etre-check and crash report:
last crash:
Anonymous UUID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Sat Jul 26 13:21:42 2014
panic(cpu 1 caller 0xffffff801a2dc24e): Kernel trap at 0xffffff801a5e2e49, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef811ca9bea0, CR3: 0x000000004274c000, CR4: 0x0000000000000660
RAX: 0x0000000000000100, RBX: 0xffffff802dd897b0, RCX: 0x00000000e7b76fff, RDX: 0x0000000018489000
RSP: 0xffffff811ca9be00, RBP: 0xffffff811ca9be00, RSI: 0xffffff8115e0d068, RDI: 0xffffef811ca9be80
R8: 0xffffff8115d9d078, R9: 0xffffff8115e0d068, R10: 0xffffff811ca9bb90, R11: 0x0000000000000246
R12: 0x0000000000000000, R13: 0xffffff801a7693d1, R14: 0xffffef811ca9be80, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff801a5e2e49, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef811ca9bea0, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff811ca9ba90 : 0xffffff801a222f79
0xffffff811ca9bb10 : 0xffffff801a2dc24e
0xffffff811ca9bce0 : 0xffffff801a2f3746
0xffffff811ca9bd00 : 0xffffff801a5e2e49
0xffffff811ca9be00 : 0xffffff801a5f6733
0xffffff811ca9be60 : 0xffffff801a5f20be
0xffffff811ca9bf00 : 0xffffff801a5f1ecf
0xffffff811ca9bf60 : 0xffffff801a640777
0xffffff811ca9bfb0 : 0xffffff801a2f3c38
BSD process name corresponding to current thread: dbfseventsd
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000001a000000
Kernel text base: 0xffffff801a200000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 3901629665348
last loaded kext at 3718616795316: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9c773000, size 49152)
last unloaded kext at 3844885002402: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9c658000, size 16384)
loaded kexts:
com.fortinet.fct.kext.avkern 1.0.1
com.fortinet.fct.kext.fctwfnke 1.0
org.virtualbox.kext.VBoxUSB 4.2.12
org.virtualbox.kext.VBoxDrv 4.2.12
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.28
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 160,04 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Iomega
USB Device: Built-in iSight
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus:
new etre check:
EtreCheck version: 1.9.12 (48)
Report generated 26 juli 2014 13:24:10 CEST
Hardware Information:
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:3:27
Disk Information:
FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26,73 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Iomega Iomega 500,11 GB
EFI (disk1s1) <not mounted>: 209,7 MB
IOMEGA (disk1s2) /Volumes/IOMEGA: 499,76 GB (498,79 GB free)
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
[loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
[not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
[loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
[not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
[not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.fortinet.forticlient.appfw.plist Support
[running] com.fortinet.forticlient.epctrl.plist Support
[running] com.fortinet.forticlient.fmon.plist Support
[running] com.fortinet.forticlient.servctl.plist Support
[loaded] com.fortinet.forticlient.vpn.plist Support
[running] com.fortinet.forticlient.wf.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[running] com.spotify.webhelper.plist Support
User Login Items:
Dropbox
Emil
NIHardwareAgent
FortiClientAgent
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.1.0 Support
Silverlight: Version: 4.1.10329.0 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Citrix online plug-in Support
Flash Player Support
Native Instruments USB Audio Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 148.25 GB Disk used: 123.36 GB
Destinations:
IOMEGA [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 123.36 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% mds
4% WindowServer
3% Mail
3% backupd
1% mdworker
Top Processes by Memory:
98 MB com.apple.IconServicesAgent
82 MB Dropbox
74 MB Mail
41 MB WindowServer
41 MB Dock
Virtual Memory Information:
5.66 GB Free RAM
1.17 GB Active RAM
346 MB Inactive RAM
603 MB Wired RAM
318 MB Page-ins
0 B Page-outs -
Constant Crashes in Safari 5.0.4 (despite Reset, delete cache & prefs etc)
Hello,
I am having constant crashes in Safari 5.0.4. This never happened until today.
I have reset Safari, deleted the cache.db files and prefs (p.lists) and disabled extns, and done a Safari re-install, but i still get the following crash every time i use Safari.
Even a right-click command to open a new page causes a crash.
Any help you could offer would be greatly appreciated - I'm in the middle of a project and don't have time for an entire OS re-install.
I hope the info listed below give you some insight into the cause of the problem.
Cheers
My system config is as follows:
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 32 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Process: Safari [6251]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.4 (6533.20.27)
Build Info: WebBrowser-75332027~1
Code Type: X86 (Native)
Parent Process: launchd [1091]
Date/Time: 2011-03-20 11:29:12.066 +1100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 135598 sec
Crashes Since Last Report: 51
Per-App Interval Since Last Report: 172065 sec
Per-App Crashes Since Last Report: 42
Anonymous UUID: AD8525F5-E3F8-4090-936F-52754E4A85B7
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000024
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Safari 0x0007f88b 0x1000 + 518283
1 com.apple.Safari 0x0007f7ea 0x1000 + 518122
2 com.apple.Safari 0x0001c3f4 0x1000 + 111604
3 com.apple.Safari 0x0001bb24 0x1000 + 109348
4 com.apple.Safari 0x00079a5f 0x1000 + 494175
5 com.apple.Safari 0x000799ea 0x1000 + 494058
6 com.apple.Safari 0x00088b4a 0x1000 + 555850
7 com.apple.Safari 0x0001acb2 0x1000 + 105650
8 com.apple.Safari 0x0001a8f3 0x1000 + 104691
9 com.apple.Safari 0x00083893 0x1000 + 534675
10 com.apple.Safari 0x00083519 0x1000 + 533785
11 com.apple.Safari 0x0008338b 0x1000 + 533387
12 com.apple.AppKit 0x90955c46 -[NSApplication sendAction:to:from:] + 112
13 com.apple.Safari 0x000484b5 0x1000 + 292021
14 com.apple.AppKit 0x90a35465 -[NSControl sendAction:to:] + 108
15 com.apple.AppKit 0x90a30f12 -[NSCell _sendActionFrom:] + 169
16 com.apple.AppKit 0x90a30209 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
17 com.apple.AppKit 0x90a858a1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
18 com.apple.AppKit 0x90a2ec5f -[NSControl mouseDown:] + 812
19 com.apple.Safari 0x00083323 0x1000 + 533283
20 com.apple.Safari 0x000832d0 0x1000 + 533200
21 com.apple.Safari 0x00082f3d 0x1000 + 532285
22 com.apple.AppKit 0x90a2cc68 -[NSWindow sendEvent:] + 5549
23 com.apple.Safari 0x000408a8 0x1000 + 260264
24 com.apple.Safari 0x00040835 0x1000 + 260149
25 com.apple.AppKit 0x90945817 -[NSApplication sendEvent:] + 6431
26 com.apple.Safari 0x00037aaf 0x1000 + 223919
27 com.apple.AppKit 0x908d92a7 -[NSApplication run] + 917
28 com.apple.AppKit 0x908d12d9 NSApplicationMain + 574
29 com.apple.Safari 0x0000ace9 0x1000 + 40169
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9002a982 kevent + 10
1 libSystem.B.dylib 0x9002b09c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x9002a559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x9002a2fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x90029d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x90029bc6 start_wqthread + 30
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x900320a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x90031d62 pthread_condwait + 1191
2 libSystem.B.dylib 0x900339f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.WebCore 0x913f1aaa WebCore::IconDatabase::syncThreadMainLoop() + 266
4 com.apple.WebCore 0x913eddac WebCore::IconDatabase::iconDatabaseSyncThread() + 188
5 libSystem.B.dylib 0x9003185d pthreadstart + 345
6 libSystem.B.dylib 0x900316e2 thread_start + 34
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x900040fa machmsgtrap + 10
1 libSystem.B.dylib 0x90004867 mach_msg + 68
2 com.apple.CoreFoundation 0x952ce37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x952cd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x952cd291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f33f 0x1000 + 189247
6 com.apple.Safari 0x0002f088 0x1000 + 188552
7 com.apple.Safari 0x0002f021 0x1000 + 188449
8 libSystem.B.dylib 0x9003185d pthreadstart + 345
9 libSystem.B.dylib 0x900316e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90029a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x90029fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x90029bc6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x900040fa machmsgtrap + 10
1 libSystem.B.dylib 0x90004867 mach_msg + 68
2 com.apple.CoreFoundation 0x952ce37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x952cd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x952cd291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x938a97d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x93870bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x93870ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x9003185d pthreadstart + 345
9 libSystem.B.dylib 0x900316e2 thread_start + 34
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x900230c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9530dc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x9003185d pthreadstart + 345
3 libSystem.B.dylib 0x900316e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000024 ebx: 0x00000004 ecx: 0x1d55c118 edx: 0xbffff034
edi: 0x15211990 esi: 0x910a2f34 ebp: 0xbfffef98 esp: 0xbfffef80
ss: 0x0000001f efl: 0x00010282 eip: 0x0007f88b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000024
Binary Images:
0x1000 - 0x52bffb com.apple.Safari 5.0.4 (6533.20.27) <B6586EF6-2FEC-E5A2-0E39-425F56539D60> /Applications/Safari.app/Contents/MacOS/Safari
0x1380000 - 0x138cff7 +com.rogueamoeba.audiohijackserver.hermes 2.2.5 (2.2.5) <CD6C7A74-BA03-F3A7-0D1E-460E6A043024> /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
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0x95e14000 - 0x95e28ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95e29000 - 0x9625eff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9628a000 - 0x9628eff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x964e7000 - 0x96555ff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x96556000 - 0x96578fef com.apple.DirectoryService.Framework 3.6 (621.9) <F2EEE9D7-D4FB-14F3-E647-ABD32754F557> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x965ba000 - 0x96652fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96653000 - 0x9674fff3 com.apple.PubSub 1.0.5 (65.21) <50FE5190-7C03-3020-3CB7-4CA258F49114> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x96750000 - 0x96750ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96751000 - 0x96758ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9675f000 - 0x96818fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x96819000 - 0x968c3fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96aa1000 - 0x96b3efe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96b41000 - 0x96bd3fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96bfe000 - 0x96c7efeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x96c7f000 - 0x96c83ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x96c84000 - 0x96c87fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x96c88000 - 0x96cc7ff7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <7E02D104-F31C-CF72-71B4-DA5DF7B48337> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96cc8000 - 0x96d01ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <D6F24434-8217-DF72-2126-1953080680D7> /usr/lib/libcups.2.dylib
0x96d02000 - 0x971bbffb com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x971bc000 - 0x971e3ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x971e4000 - 0x97313fe3 com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <0A0F68E5-4806-DB51-764B-D97554B801AD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9744d000 - 0x9748dff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9748e000 - 0x974cbff7 com.apple.CoreMedia 0.484.20 (484.20) <105DDB24-E45F-5473-99E1-B09FDEAE4500> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9750d000 - 0x97517ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x97518000 - 0x97526fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x9752e000 - 0x97586fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x97587000 - 0x97587ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97588000 - 0x97597fe7 libxar.1.dylib ??? (???) <2FC317EB-7AC2-CD6C-8C09-E06B2DF02929> /usr/lib/libxar.1.dylib
0x97598000 - 0x978bcfef com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x978c8000 - 0x97a81feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x97a82000 - 0x97e98ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97e99000 - 0x97f9dfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib
0x97f9e000 - 0x97fafff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97fb0000 - 0x97fedff7 com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x97fee000 - 0x98065ff3 com.apple.backup.framework 1.2.2 (1.2.2) <FE4C6311-EA63-15F4-2CF7-04CF7734F434> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x980fe000 - 0x98141ff7 libGLU.dylib ??? (???) <F8580594-0B38-F3ED-A715-CB3776B747A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98142000 - 0x9824eff7 libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x98331000 - 0x9833cff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x983bd000 - 0x987f4fef com.apple.RawCamera.bundle 3.6.0 (558) <CCF48B69-6B02-B0A5-45DF-5C5327AD16F0> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9882e000 - 0x988a8fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x988a9000 - 0x988dcff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x988dd000 - 0x988f1fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x988f2000 - 0x98938ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x98939000 - 0x98abbfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x98abc000 - 0x98aedff7 libGLImage.dylib ??? (???) <78F59EAB-BBD4-7366-CA84-970547501978> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x98b8e000 - 0x98c58fef com.apple.CoreServices.OSServices 357 (357) <CF9530AD-F581-B831-09B6-16D9F9283BFA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98c59000 - 0x98c64ff7 com.apple.CrashReporterSupport 10.6.5 (252) <1781CBE9-F2F4-0272-B434-124250CD48B5> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x98c70000 - 0x98cd1fe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x98d7b000 - 0x98d9aff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98d9b000 - 0x98e76feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x98e77000 - 0x98ee6ff7 com.apple.ISSupport 1.9.4 (52) <FC1E0AB0-1056-1CAC-430E-82197FEB5E85> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x99131000 - 0x99131ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x99132000 - 0x99132ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9917f000 - 0x9917fff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99180000 - 0x9918fffb SyndicationUI ??? (???) <AF180AD9-329E-A1D1-DACE-D759D3799C75> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x99190000 - 0x9926dff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9926e000 - 0x995d9ff7 com.apple.QuartzCore 1.6.3 (227.34) <CC1C1631-D8D1-D416-171E-A1683274E479> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x995da000 - 0x99600ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x99601000 - 0x99710fe7 com.apple.WebKit 6533.20 (6533.20.25) <248613DC-8432-F15C-B5F7-548CFCA326B5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x997c2000 - 0x997cffe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6008C8AC-8DB1-B38B-52A9-9133533B0DA2> /usr/lib/libbz2.1.0.dylib
0x997d0000 - 0x99913fef com.apple.QTKit 7.6.6 (1756) <4D809734-4E1B-8E18-C825-86C5422FC3DC> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x99914000 - 0x99916ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 32 GB, SMC 1.25f4
Graphics: NVIDIA GeForce GTX 285, NVIDIA GeForce GTX 285, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: AirPort, AirPort, en2
PCI Card: Sonnet Tempo SATA E4P, sppci_ide, Slot-4
PCI Card: pci-bridge, sppci_pci2pcibridge, Slot-3
PCI Card: pci137a,5, sppci_audio, Slot-3@7,0,0
PCI Card: NVIDIA GeForce GTX 285, Display, Slot-1
Serial ATA Device: WDC WD1001FALS-00J7B1, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B1, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B1, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B1, 931.51 GB
Serial ATA Device: WDC WD10EADS-00L5B1, 931.51 GB
Serial ATA Device: WDC WD10EACS-00D6B0, 931.51 GB
Serial ATA Device: WDC WD5000AAKS-00TMA0, 465.76 GB
Serial ATA Device: WDC WD15EADS-00P8B0, 1.36 TB
Serial ATA Device: WDC WD1002FAEX-00Z3A0, 931.51 GB
Serial ATA Device: WDC WD1001FALS-00J7B1, 931.51 GB
Serial ATA Device: WDC WD5000AAKS-00YGA0, 465.76 GB
Serial ATA Device: WDC WD10EADS-00L5B1, 931.51 GB
Serial ATA Device: WDC WD10EADS-00L5B1, 931.51 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd300000
USB Device: MP610 series, 0x04a9 (Canon Inc.), 0x1725, 0xfd350000
USB Device: eLicenser, 0x0819, 0x0101, 0xfd320000
USB Device: iLok, 0x088e, 0x5036, 0xfd330000
USB Device: Bluetooth USB Host Controller, 0x0a12 (Cambridge Silicon Radio Ltd.), 0x0001, 0xfd370000
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd200000
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd230000
USB Device: Miscellaneous Device, 0x046d (Logitech Inc.), 0x09a4, 0xfd232000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0607, 0xfd234000
USB Device: Gaming Keyboard G110, 0x046d (Logitech Inc.), 0xc22a, 0xfd234300
USB Device: G110 G-keys, 0x046d (Logitech Inc.), 0xc22b, 0xfd234100
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd240000
USB Device: Kensington Expert Mouse, 0x047d (Kensington), 0x1020, 0xfd244000
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd210000
USB Device: Vendor-Specific Device, 0x0582 (Roland Corporation), 0x0009, 0xfd213000
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd220000
USB Device: Altec Lansing XT1 - USB Audio, 0x04d2, 0x9801, 0xfd222000
USB Device: TripleHead2Go, 0x18ea, 0x0004, 0x3d200000
FireWire Device: built-in_hub, Up to 800 Mb/secHi,
Third party unsupported Safari add ons are causing Safari to crash.
/Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
/Library/InputManagers/Ecamm/Plugins/iGlasses.plugin/Contents/MacOS/iGlasses
/Library/ScriptingAdditions/SIMBL.osax/Contents/MacOS/SIMBL
/Library/Application Support/SIMBL/Plugins/Keywurl.bundle/Contents/MacOS/Keywurl
Open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the LIbrary folder then the Input Managers folder.
Move these files to the Trash: Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
and these: Ecamm/Plugins/iGlasses.plugin/Contents/MacOS/iGlasses
From that same Library folder open the Scripting Additions folder. Move these files to the Trash:
SIMBL.osax/Contents/MacOS/SIMBL
Same Library folder open the Application Support folder. Move these files to the Trash: SIMBL/Plugins/Keywurl.bundle/Contents/MacOS/Keywurl
Restart Safari.
Apparently iGlasses can only run if you start Safari in 32 bit mode according to the information here.
http://www.ecamm.com/mac/iglasses/faq.html
You would have to restart in 64 bit when not using the plug in. Probably not worth the hassle. I hope you only have the trial version installed.
OS Version: Mac OS X 10.6.5 (10H574)
You also need to update to v10.6.6. You can do this by clicking your Apple menu (top left in your screen) then click Software Update.
Carolyn -
Ever since I started using Mozilla Firefox on my new Windows 7 computer it has crashed -- sometimes a few times a day, sometimes every ten minutes. I will copy the error message details at the end of this, if I can. I have tried numerous technicians and no one has been able to solve it. (I did reset Firefox more than once.) Just today, right clicking on the Firefox icon and going to compatability, I discovered that "Windows XP" was in the window instead of Windows 7. With the help of a Frontier technician (my internet provider) I changed that from Windows XP to Windows 7. We rebooted the computer, hoisted up Firefox, right-clicked on the icon, and sure enough it said "Windows 7" in the compatability window. However, after a short while Firefox crashed again. Right-clicking on the Firefox icon, I saw that it had reverted to "Windows XP" in the compatability window. Questions: Would Firefox's confusion about whether it was on a Windows XP or a Windows 7 computer cause crashes? Why would Firefox's compatability window revert from Windows 7 back to Windows XP? I have a theory, but I am not an expert: A local technician came in and transferred my Firefox from my WIndows XP computer to my WIndows 7 computer. I don't know whether he installed Firefox from your website or simply transferred the program from my XP computer. However, I asked him to keep my bookmarks. I have an icon on my Windows 7 computer: "Old Firefox Files." I thought that these files (there are four of them, all containing pretty much the same thing) were just my bookmarks, but looking at them today, it looks to me as if they contain the whole Firefox program from my XP computer. My inexpert theory: Firefox is reverting from WIndows 7 to Windows XP because my transferred bookmarks are XP-based. A Frontier technician today suggested I uninstall and re-install Firefox. Sounds like a good idea to me, however I am afraid that my old bookmarks will again confuse Firefox about whether it's in an XP or Windows 7 OS. Bookmarks are essential to the way I use my computer. In fact, many technicians suggested that I use Chrome instead of Firefox, but Chrome does not have an easily accessed bookmark list, like Firefox does in its vertical bookmark window. (Also, I would rather not have anything to do with Google.) Of course, I may be completely wrong about it being my bookmarks and the files transferred from my XP that are screwing up Firefox. Basically: Constant crashes and error messages; compatability window reverts from Windows 7 to Windows XP for some reason; bookmarks and other old Firefox program files have been put on this Windows 7 computer. What do you think I should do to keep Firefox from crashing?
Here (hopefully) is the error message I get when Firefox crashes. It crashes no matter what website I am on at the moment:
AdapterDeviceID: 0x2e22
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0
AvailablePageFile: 6585110528
AvailablePhysicalMemory: 2646499328
AvailableVirtualMemory: 3610300416
BIOS_Manufacturer: Dell Inc.
BlockedDllList:
BreakpadReserveAddress: 45481984
BreakpadReserveSize: 37748736
BuildID: 20140421221237
CrashTime: 1399471425
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1399046846
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e22, AdapterSubsysID: 02831028, AdapterDriverVersion: 8.15.10.2869
D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 87895
StartupTime: 1399468253
SystemMemoryUsePercentage: 37
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: https://www3.citizensbankonline.com/efs/servlet/efs/wait.jsp?target=login-init-wait.jsp
Vendor: Mozilla
Version: 29.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.Your whole bookmarks story is very confusing to me. Perhaps someone else can explain that better. :)
Can you give me your crash reports?
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here. -
Firefox 15.0.1 Constant Crashing Windows 7 64bit
I am running Windows 7 64bit, Firefox 15.0.1 and all my addons are up to date. I have two extensions installed - AVG Do Not Track and Adblock. I have eight pluggins installed and three are normally disabled - Adobe Acrobat10.1.4.38, Google Update 1.3.21.115(Disabled), Java Deployment Toolkit 7.0.70.10 10.7.2.10, Java(TM) Platform SE 7 U7 10.7.2.10, Microsoft Office 2010 14.0.4761.1000(Disabled), Microsoft Office 2010 14.0.4730.1010(Disabled), Picasa 3.0.0.0, Shockwave Flash 11.4.402.278. I do not want to roll back the display driver because it fixed a display issue that caused a distortion in my monitor. So what are my options? Is it even the display driver? I have included my crash reports to assist in troubleshooting the issue.
Hope I am not TOO hostile in my reply here but you have to understand I am frazzled after trying to resolve this issue for 4 days now... constant crashing on 15.0.1 and on 14.XX.X.
I thought I might find an answer here, but I am amazed to see people continue to reference articles that require you to have FF '''RUNNING''' in order to perform any troubleshooting or analysis.
Come on guys... READ the posts before you reference an article that is moot because it requires FF to work in order to follow it! if we could get it stable enough to run... the issue would e easier to localize and identify! -
Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode? -
Constant crash in /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
I have a 2010 unibody Mac Mini. It came stock with a 320GB HDD and i have upgraded it to 8GB of Apple approved Kingston RAM.
The machine worked just fine under Mac OS 10.6.8, could be up for days and days and be perfectly stable.
Since upgrading to Mac OS X 10.8, i have had constant crashes in Safari, and a bunch of other apps and the only thing really similar between the messages is the following line:
/System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
This error has caused many apps to crash, including but not limited to:
Safari
App Store
VLC
Quicktime
PhotoBooth
Activity Monitor
Safari seems to be the main culprit, it crashes constantly, i can use it for a bit, then it will crash, sometimes it will crash again directly after re-launch. There doesn't seem to be any rhyme or reason. Apps do not quit in a cascading fashion, apps that have previously quit with the same line in the logs have not occured concurrently with other crashes at the same time. I have created a guest account to test the system and I'm having the same issue globally, so i've managed to mostly rule out my profile. I have no extentions installed and no plugins other than Flash and Silverlight. There seems to be no direct correlation between the use of either of these plugins when the crashes occur. Removing these plugins does not alleviate the problem. System can be heavily loaded, or entirely idle. I've come home from a 12 hour day to find a couple apps have crashed during the time i was gone.
App store was the only app running when it crashed. The only other noteable thing to add is that after the crash occurs, the system will spin up all the connected external drives. I have tried disconnecting all external drives and peripherals and have been met with the same issues.
Anyone have any thoughts one what may be causing this and how it may be fixed (Short of reinstalling...)?
Here are some more snippets of console logs...
Process: WebProcess [35245]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 8536 (8536.26.14)
Build Info: WebKit2-7536026014000000~3
Code Type: X86-64 (Native)
Parent Process: Safari [35223]
User ID: 502
Date/Time: 2012-10-06 08:10:08.599 -0600
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 112 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 58 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4ADFE8AC-D5CE-15CF-35F4-1B776B8AC9A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000009457732a0
VM Regions Near 0x9457732a0:
ATS (font support) 000000014b252000-000000014b253000 [ 4K] rw-/rwx SM=PRV
-->
MALLOC_TINY 00007f8101c00000-00007f8101f00000 [ 3072K] rw-/rwx SM=PRV
Application Specific Information:
Bundle controller class:
SnapshotFetcherBundleController
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff8a9c1f28 ***::StringImpl::~StringImpl() + 184
1 com.apple.JavaScriptCore 0x00007fff8ab228aa JSC::JSString::destroy(JSC::JSCell*) + 42
2 com.apple.JavaScriptCore 0x00007fff8ab476ae JSC::MarkedBlock::FreeList JSC::MarkedBlock::sweepHelper<true>(JSC::MarkedBlock::SweepMode) + 398
3 com.apple.JavaScriptCore 0x00007fff8ab474d4 JSC::MarkedBlock::sweep(JSC::MarkedBlock::SweepMode) + 36
4 com.apple.JavaScriptCore 0x00007fff8aaf26cb JSC::Heap::sweep() + 107
5 com.apple.JavaScriptCore 0x00007fff8aaf2875 JSC::Heap::collect(JSC::Heap::SweepToggle) + 245
6 com.apple.JavaScriptCore 0x00007fff8aaf164b JSC::DefaultGCActivityCallbackPlatformData::timerDidFire(__CFRunLoopTimer*, void*) + 315
7 com.apple.CoreFoundation 0x00007fff896bdda4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
8 com.apple.CoreFoundation 0x00007fff896bd8bd __CFRunLoopDoTimer + 557
9 com.apple.CoreFoundation 0x00007fff896a3099 __CFRunLoopRun + 1513
10 com.apple.CoreFoundation 0x00007fff896a26b2 CFRunLoopRunSpecific + 290
11 com.apple.HIToolbox 0x00007fff928c90a4 RunCurrentEventLoopInMode + 209
12 com.apple.HIToolbox 0x00007fff928c8e42 ReceiveNextEventCommon + 356
13 com.apple.HIToolbox 0x00007fff928c8cd3 BlockUntilNextEventMatchingListInMode + 62
14 com.apple.AppKit 0x00007fff8bb27613 _DPSNextEvent + 685
15 com.apple.AppKit 0x00007fff8bb26ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
16 com.apple.AppKit 0x00007fff8bb1e283 -[NSApplication run] + 517
17 com.apple.WebCore 0x00007fff8a2e9e0f WebCore::RunLoop::run() + 63
18 com.apple.WebKit2 0x00007fff8890ac8a WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
19 com.apple.WebKit2 0x00007fff888d25bd WebKitMain + 285
20 com.apple.WebProcess 0x0000000102394e7b 0x102394000 + 3707
21 libdyld.dylib 0x00007fff8cb447e1 start + 1
Process: App Store [35301]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.1 (129.7)
Build Info: Firenze-129007000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [35047]
User ID: 502
Date/Time: 2012-10-06 08:15:30.714 -0600
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 298 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4ADFE8AC-D5CE-15CF-35F4-1B776B8AC9A5
Crashed Thread: 9 Dispatch queue: com.apple.SoftwareUpdate.DistributionEvaluate
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000009135a2cf0
VM Regions Near 0x9135a2cf0:
__LINKEDIT 0000000200e5d000-0000000200eb3000 [ 344K] r--/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
-->
JS JIT generated code 000035cdcd800000-000035cdcd801000 [ 4K] ---/rwx SM=NUL
Thread 9 Crashed:: Dispatch queue: com.apple.SoftwareUpdate.DistributionEvaluate
0 libsystem_c.dylib 0x00007fff8f5f1cae OSAtomicAdd32Barrier$VARIANT$mp + 2
1 com.apple.JavaScriptCore 0x00007fff8a9e1256 JSClassRelease + 22
2 com.apple.JavaScriptCore 0x00007fff8aa41b88 OpaqueJSClass::~OpaqueJSClass() + 24
3 com.apple.JavaScriptCore 0x00007fff8aa3a5f7 OpaqueJSClassContextData::~OpaqueJSClassContextData() + 119
4 com.apple.JavaScriptCore 0x00007fff8aa398f8 JSC::JSGlobalData::~JSGlobalData() + 712
5 com.apple.JavaScriptCore 0x00007fff8ab1da17 JSC::JSLockHolder::~JSLockHolder() + 167
6 com.apple.JavaScriptCore 0x00007fff8a9d0dc8 JSGlobalContextRelease + 216
7 com.apple.DistributionKit 0x00000001031676aa IFJS_GlobalContextRelease + 41
8 com.apple.DistributionKit 0x000000010315a536 -[PKDistributionEvaluator dealloc] + 77
9 com.apple.DistributionKit 0x000000010315756a -[PKDistributionChoiceItem dealloc] + 539
10 com.apple.CoreFoundation 0x00007fff8967685a CFRelease + 170
11 com.apple.CoreFoundation 0x00007fff8969dc25 -[__NSArrayM dealloc] + 229
12 libobjc.A.dylib 0x00007fff93072230 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 464
13 com.apple.CoreFoundation 0x00007fff8969e342 _CFAutoreleasePoolPop + 34
14 com.apple.Foundation 0x00007fff88fbf4fa -[NSAutoreleasePool drain] + 154
15 com.apple.SoftwareUpdate.framework 0x0000000102f9ea75 -[SUProductLoadOperation evaluateProduct] + 863
16 com.apple.SoftwareUpdate.framework 0x0000000102fa3954 __95-[SUScan(Impl) _productsByScanningCatalog:limitedToProductKeys:withLastRecommendedIdentifiers: ]_block_invoke_060 + 49
17 libdispatch.dylib 0x00007fff8f583f01 _dispatch_call_block_and_release + 15
18 libdispatch.dylib 0x00007fff8f5800b6 _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8f58147f _dispatch_queue_drain + 235
20 libdispatch.dylib 0x00007fff8f5812f1 _dispatch_queue_invoke + 52
21 libdispatch.dylib 0x00007fff8f5811c3 _dispatch_worker_thread2 + 249
22 libsystem_c.dylib 0x00007fff8f605cab _pthread_wqthread + 404
23 libsystem_c.dylib 0x00007fff8f5f0171 start_wqthread + 13Hmmm, it'd make Safari less usefull & AppStore might not work, but try disabling Javascript in Safri & browse best you can.
The symptoms without the logs are reminiscent of a RAM problem.
The Memory test can really only be trusted if it finds a problem, not if it doesn't find a problem.
Memtest OS X...
http://www.memtestosx.org/joomla/index.php
Rember is a freeware GUI for the memtest ...
http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html -
Constant Crashing of MacBook Pro when connected to Iphone 3GS 4.3 via USB
The USB Personal Hotspot works great with 3GS and MacbookPro EXCEPT for the constant crashes where you have to reboot. This ONLY Happens while connected via USB to 3GS with Personal Hotspot.
It never happens via regular wifi connections.
Is there a bug in 4.3?You people do not know how relieved I am that this isn't only happening to me. The thought of returning my 4-day-old 2011 macbook pro is just plain torture.
http://discussions.apple.com/thread.jspa?threadID=2799691&tstart=0
the solution's here. -
Constant crashes and mixed up thumbnails
Not news it seems, but with leopard 5.1 and imovie 7.1 i get constant crashes and thumbnails that are all over the place not of the scenes I am working on. sooooo frustrating.
Not news it seems, but with leopard 5.1 and imovie 7.1 i get constant crashes and thumbnails that are all over the place not of the scenes I am working on. sooooo frustrating.
-
iPhone 4 since ios 6 update is shocking,no vibrate on silent yet all settings on to receive!! Constant crashing no sounds on fb notifications yet settings on was proud of my iPhone but now can't trust it when in use,battery life is awful have to charge it twice a day when I'm at home!!!! Come on àpple help us get this sorted ;( not happy to say the least :( only had my phone 11 months was working fine before this update ;(
Welcome to the forums, Tony.
First, you should re-read the Terms of Use that you agreed to by signing up to post. You'll find that you're not addressing Apple here. Just users like yourself. Addressing Apple in this forum is a waste of everyone's time, and just make you appear foolish.
With regard to your problem, the iTunes User Guide has excellent troubleshooting steps to take when you're having problems with your phone. A copy of the Guide is bookmarked in your Safari app.
Try the troubleshooting steps. If these steps don't solve your problem, please write back. Tell us what happened with each troubleshooting step and be sure to include any error messages you have received.
We'll make sure you get your phone working in no time!
Best,
GDG -
Serious frustration over constant crashing of InDesign CS6
Hi everyone
I am seriously beyond frustrated over constant crashing from InDesign CS6. If InDesign is a person, I would have slammed its face into the wall by now. Just these two days, while working on a 160 pages document, Indesign has crashed more than 20 times and everytime it does, the crash report is too large to post to pastebin.
Basically, when I reflow text, it crashed. When I tried generating TOC it crashed. While inserting new cross references, I mis-clicked and clicked on "update" instead and it crashed. When I deleted one page, it crashed. When I deleted one textbox, it crashed. I can't seem to stop it from crashing. I'm really really frustrated coz there's no one or place I can take the damn document to so that I can some answers from someone why it crashes soooo frequently. I did another document, which was around the same size, it was fine. No drama. Why this is different?
Is it because I have a running headers? So everytime I do something, it will update and then crash? Can I stop running headers from updating automatically? Can I set it to update manually?
I'm soooooooooooooooo over it. I can't seem to figure out the crashing problem. I have turned off Smart Flow thinking that it was what causing it. Still the same thing.
I'm running OSX Mountain Lion with SF4.
I'm sure it will crash again. I might have to post a pdf doc of the crash report.
Any idea will be appreciatedIt could be a font but there's nothing I could do about it because it's a template document. I have to use that font, DIN by the way.
Yes, there are cross references and some of them were transferred from Word doc when I placed text in. So I went through and removed those coz they were wrong anyway.
I also added cross references to the running headers like this - http://www.youtube.com/watch?v=sBgBQJLErCM
Basically, the style of the document (designed by another designer) had numbering in front of the chapter titles and it's throughout the document so there could be up to 12 running titles. I had a feeling it would be this because this is the only thing I did differently this time around using this file, but it's either this way or create 12 Master Pages.
Does anyone know how else can I do a running headers with numbering?
Thanks for your help. -
PP CC 2014 Constant Crashing MBPr
Hi Folks,
Firstly please excuse me if this post is in the wrong place or if I do something wrong. It is my first time.
I was hoping somebody could point me in the right direction.
I am running an up to date version of Premiere Pro CC 2014 on my Late 2013 MacBook Pro 13' Retina.
I have two external hard drives. The 2TB is for Footage/Project Files. The other 1TB is for Render and Media Cache. Both are connected via USB3.
I am struggling with constant crashes. I have the bug report, its very long so I wasn't sure if I could just post it into this initial question?
Please could somebody inform me if I am doing something wrong with my set up, causing the project to constantly crash.
If you need further info I will gladly provide.
Thank you in advance!!
Regards
JarmanHi All,
Taking some tips from Kevin Monahan. If you haven't already gone through this list please do so. If your issues persist after attempting all of these solutions please let me know. If you could send me a crash log the next time you crash that would be helpful.
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe preference files are set to read/write
Delete media cache
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Best,
Peter Garaway
Adobe
Premiere Pro -
Constant Crashes with iDVD on MacBook Pro
I have iDVD 6.02, 1.5GB RAM, 80GB internal HD, and 250GB external Firewire HD. So far I have tried:
Trashing the .plist
Trashing caches
Loggin on as a different user
Checked for duplicate fonts
Repaired permissions
Repaired volume (external drive where the digital assets are)
I am experiencing constant crashes is I try to add a slideshow item to my project. Slideshows imported from iPhoto seem to work fine but don't allow the manual advance feature (and I have heard the image quality may suffer a bit from the double encode.) Any other ideas on what I can try to get this to work? I have been stuggling with this for hours now and can't see to figure out what is causing the problem.Where did you save your iDVD project to? External drive? User/Documents folder on your start-up drive?
All that RAM from Apple?
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