MBP display shuts off

When something touches my keyboard over the caps lock, shift, fn keys in the lower left portion of my key board, my display shuts off. when it turns back on, the volume doesnt work, and the wifi has been shut off. Then it acts like it was shut down, and I have to use the power key to turn it back on, and it acts like norma..

Hi Dinayuliana!
Make sure you are performing the correct procedure for resetting your SMC by reviewing the steps found in this article:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Similar Messages

  • Bootcamp overheating. Display shuts off.

    I'm running Windows 7 on my macbook pro.
    After less than an hour of gaming, the display shuts off. My fans are running at about 6000rpm and my HD temperature is 45 C.
    The display will come back on after a short cooling period.
    I've never had this problem before, only when running bootcamp.
    I've installed the bootcamp 3.0 drivers and everything on the mac side is up to date. Any suggestions?

    I had a multiple display setup so noticed that 1 display was dimmer than the others but would be same brightness after shutdown/restart. It would restart fine but after a series of flickers, it would just step down to a lower brightness level within 5-10 minutes of restarting. By the time I took it to Apple, the issue would repeat within 3 minutes so definitely degrading and would go blackout from time/time.

  • Two Problems:MSN Won't Download,  Display Shuts Off After 1 Minute

    Hi ok so i have two problems, I had MSN 6.03 for a while but last night it just stopped opening, so I deleted it and tried to redownload, but when i try to download it, it says "failed to mount" every time.
    The second problem is the display shuts off after 1 minute, I went to the energy saver and i changed it to 15 minutes an I locked it, but when i exit out of the energy save it goes back to 1 minute HELP!!!

    Sounds like you have either cache, finder, or disk corruption problems. Follow the steps here:
    http://www.thexlab.com/faqs/repairprocess.html

  • Ideeacentre B520 Display Shuts off after 1 minute

    My b520 display shuts off after 1 minute.  None of the windows setting seem to affect it.  The user Manual for the system does not seem to address this.  What am I missing?
    Solved!
    Go to Solution.

    I found the problem.  it was the lenovo dynamic brightnes system. 

  • Imac G5 PowerPC Display shuts off intermittently

    I have a iMac G5 PowerPC 2.1 GHz running 10.4.11. A few weeks ago I started having this problem where the display shuts off intermittently (as if it was going into screen saver mode). If I move the mouse or press a key the display comes back after a few seconds. I've made sure that I turned off all screen saver settings. I have yet to determine if there is a pattern to this behavior. It happens every few minutes on some days and not for several hours sometimes.
    Any suggestions?
    Thanks for the help.
    Raj/

    That seems to be happening to me and it's so frustrating. If my mouse pointer moves to the left corner apple it blanks out HELP? Also my display is going haywire if I'm on 1680x1050,millions i get vertical or some time horizontal green and pink to red lines anyone have a fix. supprt unless i pay a small fortune won't help. So anyone out there help? please?

  • HT1338 MBP 2011 shuts off w/out connect to PSU.

    Apple rep diagnostics - bad PSU but battery is good - bought new PSU.  Turned off computer - on charger overnight.  startup and keeps shutting off.  what is next please?  TY

    The adapter works perfect with other computers (mac pro and dual 24" displays). The problem only seems to happen with this new MBP, Toshiba TV, and the adapter configuration I described. I'm trying to find a friend with a similar new MBP, and try it with theirs. With so many components, it's hard to isolate the problem (especially when all the pieces seem to work properly on their own).

  • 15" Apple Studio Display Shutting Off

    My Apple Studio Display (LCD 15", purchased 2000) visual display is intermittently shutting off. Audio remains functional, and I can still type while the display is absent and when it comes back what I typed (ie, on a word doc) is there. The screen saver does not come on during the loss of visual display - the screen just goes black. When I move the mouse around or hit the keyboard repeatedly, the visual will come back. There are not problems with the display when it is visualized. Here's what i've tried so far:
    1. All connections are secure on the ADC cable.
    2. Tried restarting computer several times - no avail
    3. Checked the display settings in system prefs - energy saver is @ 15min.
    I'm wondering if the problem is the monitor or something with the computer. I read somewhere in discussions that PRAM batteries can be a problem (mine has never been changed and I don't know how to reset).
    Any suggestions would be appreciated. I really hope to continue to use my monitor!!
    Mark

    Do you hear a zapping sound when it happens? It could be high voltage arcing. Blowing out dust might help.

  • Safari + Silverlight + Full screen = MBP suddenly shuts off and restarts

    In the past few weeks, my MacBook Pro has unexpectedly shut off and then started back up three times. Each time it happened while I was watching full-screen Silverlight video in Safari (4.0.3) — twice on the Netflix website and once on the NBC Sports website.
    The first time I had been watching the video for several minutes before it happened; I switched to a different computer to finish my movie.
    The second time it happened as soon as I switched into full-screen. I watched the rest of the game in a window (i.e., not full-screen) without incident.
    The third time happened after seven minutes of full-screen video. I switched over to Camino (1.6.9) and was able to watch the rest of my movie in full-screen without incident.
    I've watched full-screen video in Safari many times before without problems, but the last three incidents have occurred the last three times I've done it (i.e., it now seems to be happening every time).
    Each time, my MBP was connected to power, so I don't think it's a battery issue. Could it be an overheating issue? The fact that I was running the same software combination each time suggests to me that it's a software problem, but the symptom suggests hardware. Thoughts?

    Update, As of today, they STILL haven't shipped me a new battery, they claim they are within their 5-7 business days limit still and that it might/should ship tomorrow.
    I went into an Apple Moron Bar today and inquired about swapping one out in the store (they had plenty in stock) because the Applecare tech I spoke to said that it might be a faster option. The Apple 'tech' (seriously, he might be really good at ipods, but I doubt he knows how to turn on anything worth more than $300 with an apple logo on it, much less troubleshoot it) claimed he didn't have any batteries in stock.
    "Excuse me, but you have a shelf full of them over there"
    "I don't have any for replacement, you are welcome to buy another though or I can order one from Apple"
    Great, so my MacDesk Pro is still without battery power.

  • Brand new Thunderbolt display shuts off randomly

    I've had a new ThunderBolt Display for less than a month paired with a brand-new Mac Mini (2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3, Intel HD Graphics 4000)
    and the display just began shutting off randomly.
    I also have an external HD drive daisy chained via the display's Thunderbolt port that stops working once the display dies. Tried connecting the Mac Mini alone with no hard drive figuring it might be the drive but no the display still randomly shuts off. Any ideas or suggestions before I call Applecare?

    I have a similar setup and problem. My Thunderbolt display (refurb, purchased in February 2012) will randomly turn off, as if it went to sleep - but mouse/keyboard input does not wake it back up. The internal speakers will still output audio. Disconnecting/reconnecting the Thunderbolt cable from the attached Mac Mini (2.5GHz dual-core Intel Core i5, OS X 10.7.5, AMD Radeon HD 6630M ) will not resolve the issue. Disconnecting/reconnecting the display's power cord and the Thunderbolt cable from the Mac Mini will resolve the issue temporarily. This began happening maybe a month or two ago, and has probably happened 10 times in the last 30 days. It is completely random, and I have yet to be able to duplicate it on demand.
    Steps taken to attempt to fix the issue:
    Confirmed Energy Saver Settings
    Confirmed Software up to date (OS 10.7.5)
    Attempted Firmware Updates (message states not needed)
    Reset NVRAM
    Reset SMC (unplugging computer)
    There are other discussions reporting similar behaviour:
    https://discussions.apple.com/thread/3340067?start=0&tstart=0 (13 pages)
    https://discussions.apple.com/thread/3352192?start=0&tstart=0 (5 pages)
    https://discussions.apple.com/thread/4243396?start=0&tstart=0 (2 pages)
    https://discussions.apple.com/thread/3347412?start=0&tstart=0 (1 page)
    As well as other discussions concerning random flickering issues with the display.
    Since I'm still under warranty, I took my display to a Genius Bar today. The rep didn't really seem to want to hear about what I found on these discussion boards. He says you can pretty much find anything you want to find here, and since it is unmoderated it is not a reliable source of information. I let him know that the issue (as far as I can tell) occurs with different models of Mac Mini's, MB Pros & MB Airs, suggesting it is in fact an issue with the display and not what's connected to it. I added that most folks who reported bringing the displays in for service ultimately ended up with a replacement display, as the service done on the defective display proved to not resolve the issue - but I would of course defer to his judgement.
    He decided that they would order and replace the LCD panel. He assured me they would keep the display powered on for 12-24 hours after the service to ensure the issue has been resolved. Truthfully, I am not optimistic. And for the amount it costs to replace the panel ($833.32 from the provided estimate), I speculate this course of action will end up being much more costly for them in the long run. But we shall see!
    I will be sure to provide updates as they come.  Wish me luck!

  • Display shuts off

    Display has started shutting off when I open laptop. The processor is running Nd I'm able to reboot. When I do the display comes on for a second or two then turns off. The computer continues to boot up. I'm not able to get the display to come back on. MacBook intel duo 2.13 running Lion.

    I shut it down overnight and had a successful boot, the display is still working, but I'm leary about closing it, or letting is sleep. I suspect is may be a software issue, but I dont know why shutting it down and letting is sit for hours did anything.

  • MBP Randomly shuts off

    You may remember me from such threads as "Electonic "whine" from macbook pro when at idle." I am still waiting on a definite fix for this problem.
    Recently though, my MBP has been having random waking from sleep issues. Mainly beachball and black screen or that the power had completely shut off. This is rather annoying as it causes data loss. I tried removing the second GB stick I have last night for more testing.
    Today, while on battery power (with 30-40% left on the charge, verified by the lights on the battery), while using the MBP, it would just power off. So far today, I have reset the PMU twice, the PRAM once, and switched the GB sticks. I feel privelaged that it has not shut down on it's own in the last 20 minutes.
    Any thoughts?
    I am thinking of doing a full backup to a firewire drive, wiping the computer and starting fresh.
    Thanks!

    Update, As of today, they STILL haven't shipped me a new battery, they claim they are within their 5-7 business days limit still and that it might/should ship tomorrow.
    I went into an Apple Moron Bar today and inquired about swapping one out in the store (they had plenty in stock) because the Applecare tech I spoke to said that it might be a faster option. The Apple 'tech' (seriously, he might be really good at ipods, but I doubt he knows how to turn on anything worth more than $300 with an apple logo on it, much less troubleshoot it) claimed he didn't have any batteries in stock.
    "Excuse me, but you have a shelf full of them over there"
    "I don't have any for replacement, you are welcome to buy another though or I can order one from Apple"
    Great, so my MacDesk Pro is still without battery power.

  • My MBP randomly shuts off at around 40-45% Battery Life

    Hi:
    About 2 weeks ago, my computer unexpectedly shuts off when it reaches around 40-50% battery life.
    I've done all the necessary calibration tests but to no avail. I've had my MBP since 2007 along with the original battery. Is this a matter of the battery dying or are there other bugs in the MBP that I should be worried about. Here are the details when it's at 45% and likely to shut down:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 4328
    Remaining Capacity (mAh): 1726
    Amperage (mA): -2442
    Voltage (mV): 10350
    Cycle Count: 747

    Welcome to Apple Discussions!
    The usual rule of thumb is that a good battery should retain up to 80% of its original capacity after 300 cycles. You have 747 cycles, and are well beyond the 300 cycle benchmark. It is no wonder that it is beginning to show signs of failure. In my opinion, it is just worn out from normal usage and it's time for a new one.
    Good luck!

  • Dimming Screen/No Start up/Spontaneous display shut off

    Hi everyone,
    I bought my PB G4 in January of 2005, so there are still a few months left on AppleCare, but I've been having major problems due to a little accident involving beer and my girlfriend :P
    One evening, we were getting ready to go out to the Campus bar and we were drinking in my dorm room. Stupidly, I put my beer down next to the computer and within about 5 seconds we were rushing to mop it up from the keyboard... Now there were no immediate problems with the computer, but about 2 weeks later, the screen started spontaneously dimming, massive screen distortion (coloured lines everywhere) as well as shutting off. Sometimes I would start up the computer and the screen itself would never illuminate. Now it's been getting worse with the screen shutting off every 5-10 minutes.
    I am wondering whether this will be covered by apple care, and what could possibly cause this? I've been looking at the new Imac, but I'm scared of all of the problems I've been reading about. I've been told it might be the Logic board, so if it is, how much would that cost if it wasnt covered by apple care?
    I'm sorry my question is basically a novel!
    Thanks so much in advance!
    Derek

    Hi, Derek. Only AppleCare can tell you what will or won't be covered, but I'd be astonished if they covered a beer spill. Spills can be extremely damaging, especially when they aren't followed up properly. This article from a respected Mac repair service provides some good information about the possible consequences, the repairs that are commonly required, and what you should have done immediately after the spill occurred. Call AppleCare now and get the repair process underway.

  • MBP Display stays off during power up

    So every time I power my MBP up, the screen stays off, and I have to manually adjust the brightness to turn it on and up. I'm guessing it's just a setting I need to change, but I haven't been able to find it. Any Help? Thanks

    Managed to get it going agin by doing a restore from my backup. Had to do the <Command, R> during power on, and do it from there.  Hopefully it will be ok now.

  • MBP display turns off when external monitor is attached

    Hi there,
    Over the last few days I have been trying to get Windows 7 to work with an external monitor. I am running a Mid 2012 15" Macbook Pro with a Nvidia GeForce GT 650M GPU. I sucessfully installed windows 7 in bootcamp and everything worked flawlessly until I try to connect my monitor with the mini displayport via a VGA <-> Displayport adaptor. When I connect it the monitor powers on, with the windows desktop and is responsive but the mouse dissapears and the MacBook Pro's monitor turns off. The mouse is still useable but invisible, so its very difficult to do anything. I have tried to update the Nvidia drivers as well as  trying everything I can think of and haven't been able to  find a solution. Has anyone else out there exerinced this, or found a solution?

    Okay, so a little update. I have determined that the problem is the nvidia driver. When I roll back the driver to the "Microsoft Basic Display Adaptor" driver and connect the monitor then it behaves as excpected. The external monitor isn't detected and everything continues to work properly.
    So is there anyone out there who is running a Mid 2012 15" MacBook Pro with an external monitor in either Windows 7 or 8.1? If so please let me know what your setup is and what driver version you are using. This is driving me crazy. Thanks.

Maybe you are looking for