MBP freezes at login - Please help!
hey all!
please,please, please help me...
...just now it started that my mbp crashes (or freezes) at the login.
yes, i have installed all updates and firmware etc. but days or weeks ago and till now it worked without any problems.
i get to the login screen and see the cursor blink once and then it is gone and i can't sign in.
i did a restart in safemode and repaired the rights and checked the volume (which is ok) but still it freezes.
adobe version cue is not installed (or any other startup item).
i'm quite new to the mac so could anybody please help me out here?
thank you!
Oddly, mine is doind the same. It was working fine on Monday. I left it overnight to let the UNIX processes run overnight.
Had a day off yesterday. Came in this morning to find the machine locked solid and roasting hot!!
I have used the install disc and repaired permissions and repaired the disc. No use.
I have reinstalled the OS from the supplied discs and run the updates and still it freezes at login. I get as far as selecting my user and typing the password and then it freezes.
I'm now going through the safe boot option. After that I'm going to have to rebuild my account since it is the only thing left.
I don't understand how the machine can chew itself up so much overnight that it hangs.
I have to be honest and say that I'm less impressed with the MBP. My old 700MHz G3 iBook works better than this.
The powersupply (I think) whines at me.
The wireless connection is a best, flakey
The OS seems to want to crumble under it's own weight.
Oh...and now the it has rebooted it can't get past the 'Starting Mac OS X....' screen.
If anyone has any bright ideas I would appreciate them. I'm now going to boot in single user mode and do apples recommended pokes to see what happens.
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Please help anyone...Quote from: Bernhard on 21-September-11, 23:46:23
Inspect all your USB ports carefully for any visible damage inside the ports itself. Test if a USB device can be inserted smoothly into each one.
As a last resort, remove the MB and test on a non-conducting surface, and remember an anti static bag is not a non-conducting surface.
Have you started your system in safe mode to test the ports ?
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I booted in safe mode and checked for the adobe cue in startup items but it was not there. I also remove remote desktop.
When i got to system prefrences/accounts and click on login items it freezes and I have to force quit.
Any ideas???In safe mode, try repairing disk permissions under disk utility (applications>utilies>disk utility). You can try an archive and install too, that'll take an hour but it'll work (it reinstalls the OS with all your current files and programs intact).
You can also take it to the apple store and they can reboot it from an external hard drive. Find your closest store at apple.com/retail and sign up for a genius appointment, you might have to wait until midnight and sign up for one tomorrow. -
I've been unable to determine any sort of pattern. It's frozen when I've been running just itunes, it's frozen when I've been running chrome and excel and it's frozen when I've been running nothing.
Please help. The "Genius" Bar has been worthess so far after multiple trips throughout the year and my warranty is about to run out...Hi Linc,
I was unable to find the subcategories "crash reports" or "panic reports" under Diagnostic and Usage INformation. However, I was able to find the followin from "User Diagnostic Reports." I've posted two of the most recent entries below. Strangely, I could not find a report on my most recent crash from today:
Process: LCCDaemon [160]
Path: /Library/Application Support/Logitech.localized/*/LCCDaemon.app/Contents/MacOS/LCCDaemon
Identifier: com.Logitech.Control Center.Daemon
Version: 3.5.1 (3.5.1)
Code Type: X86-64 (Native)
Parent Process: launchd [125]
Date/Time: 2012-05-26 22:37:04.438 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Sleep/Wake UUID:
Interval Since Last Report: 58935 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 121536 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-00000001000b5000 [ 724K] r-x/rwx SM=COW /Library/Application Support/Logitech.localized/*/LCCDaemon.app/Contents/MacOS/LCCDaemon
Application Specific Information:
objc[160]: garbage collection is ON
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8ab38877 CFDictionaryGetValue + 23
1 com.Logitech.Control Center.Daemon 0x0000000100041d51 0x100000000 + 269649
2 com.Logitech.Control Center.Daemon 0x000000010000289a 0x100000000 + 10394
3 com.apple.Foundation 0x00007fff8b6e2d0e __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
4 com.apple.CoreFoundation 0x00007fff8ab837ba _CFXNotificationPost + 2634
5 com.apple.Foundation 0x00007fff8b6cefc3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
6 com.apple.AppKit 0x00007fff9070542f -[NSApplication terminate:] + 1540
7 com.apple.AppKit 0x00007fff909b0f48 -[NSApplication _terminateFromSender:askIfShouldTerminate:saveWindows:] + 274
8 com.apple.AppKit 0x00007fff909ba4c1 __-[NSApplication(NSAppleEventHandling) _handleAEQuit]_block_invoke_1 + 53
9 libdispatch.dylib 0x00007fff8f5bea86 _dispatch_call_block_and_release + 18
10 libdispatch.dylib 0x00007fff8f5c08f6 _dispatch_main_queue_callback_4CF + 308
11 com.apple.CoreFoundation 0x00007fff8ab6fe7c __CFRunLoopRun + 1724
12 com.apple.CoreFoundation 0x00007fff8ab6f486 CFRunLoopRunSpecific + 230
13 com.apple.HIToolbox 0x00007fff8f84a4d3 RunCurrentEventLoopInMode + 277
14 com.apple.HIToolbox 0x00007fff8f8516d3 ReceiveNextEventCommon + 181
15 com.apple.HIToolbox 0x00007fff8f85160e BlockUntilNextEventMatchingListInMode + 62
16 com.apple.AppKit 0x00007fff906fee31 _DPSNextEvent + 659
17 com.apple.AppKit 0x00007fff906fe735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
18 com.apple.AppKit 0x00007fff906fb071 -[NSApplication run] + 470
19 com.apple.AppKit 0x00007fff90977244 NSApplicationMain + 867
20 com.Logitech.Control Center.Daemon 0x0000000100001604 0x100000000 + 5636
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a7af7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8f5c078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8f5bf31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a7af192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d45b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d45cb85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7590c260 rcx: 0x00000000000000b7 rdx: 0x0000000000000020
rdi: 0x0000000000000000 rsi: 0x00007fff7590c260 rbp: 0x00007fff5fbfe450 rsp: 0x00007fff5fbfe420
r8: 0x0000000400300000 r9: 0x0000000000003d8c r10: 0x00000000000000c1 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x00000000000f427e r14: 0x0000000000000000 r15: 0x00000001000dbea8
rip: 0x00007fff8ab38877 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x100000000 - 0x1000b4fff +com.Logitech.Control Center.Daemon (3.5.1 - 3.5.1) <392EA69F-6FE4-3E01-8E7A-4E752D34F1D3> /Library/Application Support/Logitech.localized/*/LCCDaemon.app/Contents/MacOS/LCCDaemon
0x1005d6000 - 0x1005e4ff7 com.apple.iokit.IOHIDLib (1.7.1 - 1.7.1) <F32A4AFC-EAA4-3230-8153-CCBE88CD5B86> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
0x7fff69d6c000 - 0x7fff69da0baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff84f04000 - 0x7fff84f0bfff com.apple.NetFS (4.0 - 4.0) <AD99FA2A-CF27-30CB-937E-233AD161BA2C> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff84f5e000 - 0x7fff84f65fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff84fab000 - 0x7fff84fb6fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff85000000 - 0x7fff850a1ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff850a2000 - 0x7fff850a5ff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8546c000 - 0x7fff85472fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff85473000 - 0x7fff854e9fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff854ea000 - 0x7fff854effff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff854f0000 - 0x7fff855e5fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff855e6000 - 0x7fff855e9fff com.apple.help (1.3.2 - 42) <416BA8D2-9A2F-3F07-9E6B-E1231A92AAC0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff855ed000 - 0x7fff85706fff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8574d000 - 0x7fff8579fff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff857af000 - 0x7fff85817ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff85818000 - 0x7fff8582dfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <1158319D-3B16-3000-94D8-E4234CEC6152> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff85890000 - 0x7fff85974e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff85975000 - 0x7fff85da2fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff86562000 - 0x7fff8656dff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8656e000 - 0x7fff86573fff libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
0x7fff86574000 - 0x7fff86f11c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff86fb7000 - 0x7fff86fe4fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff87005000 - 0x7fff87006fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff87007000 - 0x7fff8700dfff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8700e000 - 0x7fff87175fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff87176000 - 0x7fff87184fff com.apple.NetAuth (1.0 - 3.0) <CAA2C83D-B164-315A-8B6C-76C4A3746C9B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8724d000 - 0x7fff872b8ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff872b9000 - 0x7fff872bafff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff872ca000 - 0x7fff873a9ff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff873aa000 - 0x7fff873aafff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x7fff8f848000 - 0x7fff8fb74ff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8fb81000 - 0x7fff8fe6aff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8fe77000 - 0x7fff8fe9dfff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8ff05000 - 0x7fff8ff2efff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8ff87000 - 0x7fff9000cff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90054000 - 0x7fff90056fff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff902c6000 - 0x7fff9034aff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff9034b000 - 0x7fff9036afff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff9036b000 - 0x7fff9036cfff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff9036d000 - 0x7fff90373fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff90374000 - 0x7fff90375ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff903c3000 - 0x7fff903eeff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff903ef000 - 0x7fff90491fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff90658000 - 0x7fff90658fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff90659000 - 0x7fff9068cff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff9068d000 - 0x7fff906aafff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff906f6000 - 0x7fff912fcff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff912fd000 - 0x7fff91319ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9168b000 - 0x7fff9168cff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff91699000 - 0x7fff9171cfef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff9171d000 - 0x7fff91771fff libFontRegistry.dylib (??? - ???) <822DD341-C735-36C9-9521-E8E98807D09D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9178e000 - 0x7fff91893fff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff918ef000 - 0x7fff91a48fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff91a7f000 - 0x7fff91b81fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff91b82000 - 0x7fff91c8ffff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff91c90000 - 0x7fff91cf2ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 398
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13984
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=141.8M resident=54.4M(38%) swapped_out_or_unallocated=87.3M(62%)
Writable regions: Total=16.1G written=10.5M(0%) resident=7500K(0%) swapped_out=3604K(0%) unallocated=16.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 2564K
MALLOC 334.1M
MALLOC (reserved) 15.8G reserved VM address space (unallocated)
MALLOC guard page 64K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 9232K
VM_ALLOCATE 16.0M
__CI_BITMAP 80K
__DATA 12.0M
__IMAGE 528K
__LINKEDIT 47.8M
__TEXT 93.9M
__UNICODE 544K
mapped file 25.4M
shared memory 312K
=========== =======
TOTAL 16.3G
TOTAL, minus reserved VM space 598.5M
System Profile:
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f63
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3
SECOND REPORT
Process: SFLIconTool [282]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/Support/SFLIconTool
Identifier: SFLIconTool
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: bash [279]
Date/Time: 2012-05-25 13:56:28.691 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 22138 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010e89c000-000000010e89d000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/Support/SFLIconTool
Application Specific Information:
objc[282]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8ad6b4f0 strlen + 16
1 com.apple.CoreFoundation 0x00007fff883f7d5d CFStringCreateWithCString + 29
2 SFLIconTool 0x000000010e89ca1d 0x10e89c000 + 2589
3 SFLIconTool 0x000000010e89c9e0 0x10e89c000 + 2528
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffffffff rbx: 0x0000000008000100 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007fff6e49b5c0 rsp: 0x00007fff6e49b578
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000000002d00 r11: 0x00007fff883f7d40
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8ad6b4f0 rfl: 0x0000000000010286 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x10e89c000 - 0x10e89cff7 SFLIconTool (??? - ???) <BDE52A57-1652-359E-AFB3-289B1F0EB720> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/Support/SFLIconTool
0x7fff6e49c000 - 0x7fff6e4d0baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff827c2000 - 0x7fff827c9fff com.apple.NetFS (4.0 - 4.0) <AD99FA2A-CF27-30CB-937E-233AD161BA2C> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8281c000 - 0x7fff82823fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff828be000 - 0x7fff8295fff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff82d2a000 - 0x7fff82d30fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff82d31000 - 0x7fff82da7fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff82da8000 - 0x7fff82dadfff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff8314e000 - 0x7fff83232e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff83e2c000 - 0x7fff83e31fff libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
0x7fff84875000 - 0x7fff848a2fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff848c3000 - 0x7fff848c4fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff848cc000 - 0x7fff84a33fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff84a34000 - 0x7fff84a42fff com.apple.NetAuth (1.0 - 3.0) <CAA2C83D-B164-315A-8B6C-76C4A3746C9B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff84b0b000 - 0x7fff84b76ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff84b77000 - 0x7fff84b78fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff85f42000 - 0x7fff85f46fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff85fa4000 - 0x7fff85fafff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff85fb3000 - 0x7fff85fc1ff7 libkxld.dylib (??? - ???) <C2FC894F-3716-32C3-967E-6AD5E2697045> /usr/lib/system/libkxld.dylib
0x7fff86526000 - 0x7fff86539ff7 libCRFSuite.dylib (??? - ???) <322486D1-359C-3059-BF53-D4B038621E18> /usr/lib/libCRFSuite.dylib
0x7fff86bae000 - 0x7fff86bbbff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
0x7fff86caa000 - 0x7fff86fc6fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff86fc7000 - 0x7fff871c9fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff872de000 - 0x7fff87320ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff88056000 - 0x7fff88076fff libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <1DDC0B0F-DB2A-34D6-895D-E5B2B5618946> /usr/lib/system/libsystem_kernel.dylib
0x7fff882eb000 - 0x7fff882f1ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff883f5000 - 0x7fff885c9ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff885ca000 - 0x7fff885e1fff com.apple.CFOpenDirectory (10.7 - 144) <99A746A5-870A-33DB-9E4F-30A0D755A8F6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff88eb8000 - 0x7fff88f28fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff88f29000 - 0x7fff88f2afff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
0x7fff88f8a000 - 0x7fff892a3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff892a4000 - 0x7fff892f2fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff89300000 - 0x7fff89308fff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8937e000 - 0x7fff893b9fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff894ba000 - 0x7fff894c3ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff894c4000 - 0x7fff894c9fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8966c000 - 0x7fff89670fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff8a7cc000 - 0x7fff8a818ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8acc9000 - 0x7fff8ada6fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff8ada7000 - 0x7fff8ae8bfff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8b983000 - 0x7fff8ba1dff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8ba75000 - 0x7fff8ba7fff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff8be00000 - 0x7fff8bf0cfff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8bfd2000 - 0x7fff8bfe4ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8c3d0000 - 0x7fff8c3d0fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8c3d1000 - 0x7fff8c3e0ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8c527000 - 0x7fff8c52cff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8c52d000 - 0x7fff8c56cfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8c8cd000 - 0x7fff8c8d3fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib
0x7fff8c8d4000 - 0x7fff8c904ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c93c000 - 0x7fff8c93efff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8cd5d000 - 0x7fff8ce64fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8ce66000 - 0x7fff8ce78ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8ce79000 - 0x7fff8ce7aff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ce7b000 - 0x7fff8ce89fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff8ce8a000 - 0x7fff8cefdfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8d43f000 - 0x7fff8d728ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8d912000 - 0x7fff8d914fff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff8dc29000 - 0x7fff8dc2afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8dc32000 - 0x7fff8dc33ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff8dc81000 - 0x7fff8dcacff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff8df16000 - 0x7fff8df16fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8df4b000 - 0x7fff8df68fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8ebbb000 - 0x7fff8ebd7ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8ef49000 - 0x7fff8ef4aff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8ef57000 - 0x7fff8efdafef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8f33d000 - 0x7fff8f43ffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 566
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=75.0M resident=45.2M(60%) swapped_out_or_unallocated=29.8M(40%)
Writable regions: Total=17.4M written=124K(1%) resident=272K(2%) swapped_out=0K(0%) unallocated=17.1M(98%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9396K
MALLOC guard page 16K
STACK GUARD 56.0M
Stack 8192K
__DATA 2964K
__LINKEDIT 47.7M
__TEXT 27.3M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 151.6M
System Profile:
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f63
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3 -
C7180 printer refusing NEW yellow ink, message freezing screen. Please help!
Have Photosmart C7180 All-in-One. Have replaced yellow ink twice, (returning to store thinking the lot was bad), but the machine won't accept it. At the same time I replaced two other colors with no problem. This is just in the yellow. Message shown is - "The following ink cartridge appears to be missing or damaged." I know it is not missing and don't believe it is damaged because of the two changes. This message has frozen my screen and I can't copy, print, fax or anything. I am desperate to get this problem fixed as I need the machine for business. I put the just about empty cartridge back in to print something quickly and it worked but that cartridge is empty now. I do have the correct replacement ink cartridge. Please help! Thank you.
Hi
I'm having the same problem with my L7680 I've been looking through this form and it seems there are a lot of people with similar all in ones having the same problem cleanig, new ink twice resets etc don't seem to help.
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