MBP how to reset optical drive to factory settings?

I'm also experiencing the wonderful array of problems with my optical drive and DVDs/CDs.
I bought my MBP only 3 months ago but I'm currently travelling for the next 6 months so it's impossible for me to take it in.
one user reset the optical drive to factory settings which helped... but didn't write how he did it.
anyone know?
thanks

Visit an Authorized Apple Service Provider or Apple Store to get it serviced:
iPhone - Contact Support - Apple Support

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