MBP's UJ-857D "Superdrive" Doesn't Burn Dual Layer?

I'm quite confused about my Core 2 Duo Macbook Pro.
In system profiler, it says
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
I insert a DVD+R DL (Verbatim made in Singapore, MKM 001) and when I try to burn something, disk utility starts up, finishes the burn and makes me a coaster. Same thing happens when I switch into imgburn. Some peripheral error occurs. So....what's going on here? Is my computer lying to me about being able to burn dual layers?

I'm in a similar situation. I've never been able to successfully burn a DL DVD. I currently am using Memorex DVD+R DL. I can burn both CDRs and DVD-R (the only other types of disks I've tried). I know the media is not to blame because my burner in the PC can burn to the Memorex discs just fine. Sigh.

Similar Messages

Burning dual layer discs

Hi all,
so i finally decided to bite the bullet and divorce my PC, Windows and almost everything microsoft,
my new life with Mac is fantastic!!!
so, a little advice is what i need with me being still new to the world of mac.
last night i tried to burn a large amount of data to a dual layer disk, after it was complete it took a while to verify it, then a new window popped up saying i had inserted a blank disc?? so i ejected the cd and slid it right back in, after a minute or so and a few noises it was spat right out, do i need to use a seperate burning program in order to burn dual layer propperly??
thnaks all!!!!

I am having problems with burning DL discs too. Below are the specs on my MBP and SuperDrive. BTW, I am trying to burn to TDK DL and have made 10 coasters, over half of those with Apple support on the line.
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
HL-DT-ST DVDRW GSA-S10N:
Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K1N79BD5217
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes
Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
I am going to try Verbatim DL disc per the suggestion of the link below:
http://www.digitalfaq.com/reviews/dvd-media.htm

Can powermac g5 burn dual layer?

Hi guys,
can powermac g5 burn dual layer dvds? I think mine is superdrive. It was on the top of the range when I bought it, before the intel chips came out.
thanks for the help
Jack

Post the information that's contained in the "Disc Burning" section of System Profiler. That will tell us what drive you have. In any event, if Apple supports DL burning with that drive, you should see "+R DL" or something like that in the list of supported formats.
I can't tell which G5 you have from your signature, so this is the best I can do for now. It's certainly not a dual-core PowerMac, as those couldn't run 10.3.9, as you have listed in your signature.

Please help! why is the DVD burner not burning dual layer media in my G5?

I have tried, unsuccessully, to burn dual layer DVD's on my G5 using the latest iDVD software (iLife '08) but to no avail. I switch to dual layer in iDVD but invaribly, I always get a multiplexing error at the end of the burn. Any suggestions?
Rick

Are there any plans to update OS 10.4.11 to include a firmware update for the DVD drive? Or has it already been changed in Leopard?
Depending on what model of Superdrive you have, there may be a firmware update from the manufacturer, just not from Apple. Updating to the latest firmware from the manufacturer often provides for better media compatibility, faster burn speeds, and sometimes even features that were disabled by Apple's version of the firmware.
DVD-R DL discs have one major drawback if you're using them to burn video DVDs - you have no control over where the layer break is placed. The first layer must always be filled completely before any data is written to the second layer. DVD+R DL does not have this limitation. You can place the layer break anywhere you like, just as long as the first layer is more full than the second.

Firmware upgrade for Matshita DVD-R UJ-845E to burn dual layer DVD?

Dear All
I have a PowerBookG4 with a Matshita DVD-R UJ-845E which it seems apple has disabled from burning dual layer DVD. I've read around that there are firware upgrades that can enable actions again. I can't find any for Matshita DVD-R UJ-845E, though. Any ideas?
Thank you!
Angie
PowerBookG4 Mac OS X (10.4.8)

angie1976 you have me directly.
As stated in previous posts there have been several issues with the Matshita Optical drives that Apple has installed in there computers. Over time the problem has been discussed and it would appear that there are several things that come into play here.
Apple has made it so that many of the drives they intall are in fact not capable of there full potential.
It in fact boils down to an issue of Copywrite Infringment. Apple doesn't want to put itself in a position to be open to Lawsuits from the Motion Picture Industry.
Many of the drives that do not work up to there full potential have FIRMWARE updates that are offered by the manufacture to remedy this problem and some do not.
It has also been found that the casual user that burns DVD's isn't aware of the huige difference in the Format's available for DVD Burning. and the many limitations of these different drives as far as Media and Speed of Media is concerned. Many of the DL burners that were installed will not burn DL. Apple has had such a huge amount of dissatisfied customers that many that will take the time and if they still have AppleCare these drives will be replaced free of charge.
Here are a collection of links that will help you to understand the problem as it exists.
I will also say that upwards of 85% of the problems user expieriance is with POOR QUALITY MEDIA.
http://www.digitalfaq.com/media/dvdmedia.htm
http://www.videohelp.com/dvd
I also noticed that some others have chimed in as to the fact that Media was not the issue. This is not entirely true.
Here is another post that I answered that will also cover this subject that may help you understand the problem a little better.
Let me see if I can shed some light on this issue, for you.
Maybe some others as well can.
There are several Applications that are standard programs that come with OSX.
Of these, several have the ability to burn a project.
iTunes....iMovie.....Disk Utility.
Each of the above mentioned applications were developed for a specific purpose. However, they are capable of doing more than the original developers intended.
The problem in my eyes is the lack of information for a new user to Mac.
In what one would consider the perfect world, you simply choose a project, drag it in to one or more of the applications mentioned above and simply click burn and you are finished.
This is not always the case.
Often users are left with the issue of no clear cut direction on how to use these different burning softwares, and the ability to have a clear cut step by step user interface.
All of the furnished OSX burning software is in fact usable and works well.
The problem is HOW TO USE THEM.
The more experienced users find this either to be a non issue or will take the time to work with these different applications until they figure out how to use them.
There are of course different Advertisements and FAQ's that cover these to some degree that leave users more confused than when they started.
One of the major issues that accompany this problem is this.
Not all Burners that Apple uses in there machines are the same.
Not all Burners will accept all the different Media's that are available on the market.
Thus leaving many users confused. Not having a clear cut understanding of what the difference is between these different Media's and there use.
http://www.videohelp.com/dvd.htm
The above link offers an overview of this subject.
Apple has found itself in a delima with the Motion Picture Industry, as well as The Music Industry over the issue of offering there users with the capability of copying Copyrighted material. Thus leaving them open for Law Suits.
There was an in-depth article in one of the recent issues of Macworld Magazine, that went in-depth covering this issue.
It is almost impossible to cover all aspects of this issue on these forums.
There are of course different softwares available that make the burning experience much easier and user friendly.
Roxio is one of the industry leaders in the development of Mac compatible Burning Software. They offer 2 of the industry leaders in this area.
Toast-7 and Popcorn.
This solves only one portion of the problem. Both of these software offering give the user the ability to copy about anything.
However, there is so much controversy over the issue of Movie and Music copying, the manufactures of the Computers, and the Burners try to limit the users ability to copy these, and thus be clear of any Legal Issue.
Here again rises the problem of computer users being mad because the industry has placed limitations on there ability to use there product in a fast easy to use method.
Again there are work around to all of these issues.
The problem then becomes who out there is willing to tell us what is the easiest most trouble free method of using these computers, burners, software,and media.
The burner manufactures offer there burners.
To get them to work to there full potential the users then must search out the 3rd party Firmware updates that will enable them to work properly. This is not an issue with all burners but quite a few.
Most readers on these forums have read about the MEDIA compatibility and poor quality issues these are covered in a prior link.
To sum this up, the resources are available to do just about anything one wants to do in the copy area.
Not every copy problem is the same because of all the different elements that come into the equation, Burner, Media, Software, Firmware.
So if a user has a problem and needs the information and the resources to copy there projects whatever they may be.
Be through, give as much information as you can.
Keep it simple, No need for the use of exotic terms that most people don't understand anyway.
In-depth. Tell all aspects of the issue and what you have what you are using and what you want to accomplish.
If there is an answer out there.
Someone will Chime in.
The users on these forums for the most part are more than willing to share in there knowledge, free of charge.
One last thing,
When a user gives you an answer for you problem, for the most part they believe it to be a fact. Sometimes this isn't the case, we have all been guilty of, this is not done with malicious intent. It is done trying to help.
I personally have been misinformed, or tried a fix, that will work in one instance but not another. So tell all you can about your problem.
Cheers Don

Burning dual layer dvd on older PowerBooks

I've seen that the newest PowerBooks can burn dual layer dvds, so I'd like to upgrade my own PowerBook, which is second to newest generation.
From what I have read so far the drive in the new PowerBook is the same I have in mine: MATSHITA DVD-R UJ-845E. And I've heard rumors before that the drive has dual layer properties.
So it should be a simple firmware update... or what?
Any ideas?
17" PB 1,67 GHz Mac OS X (10.4.3)

Thanks for the link, but it seems their solution is to replace the superdrive with a dual layer drive.
And I'm too cheap for that...
But according to xlr8yourmac (http://www.xlr8yourmac.com/archives/oct05/102505.html and http://www.xlr8yourmac.com/archives/oct05/102805.html) the MATSHITA DVD-R UJ-845 is able to write dual layer. The extra E on my MATSHITA DVD-R UJ-845E might mean it's had this feature blocked by a piece of software in OS X.
Maybe the firmware from the newer PB's would do the trick.
According to System Profiler, I'm using firmware-version DMP2.
I had hoped Patchburn (www.patchburn.de) could do the trick - but from the faq on their site it looks doubtful.
So It think this boils down to:
- where can I get a newer firmware (the one from the newest PBs)?
- and can I restore my old firmware (version DMP2) if the operation goes wrong?
17" PB 1,67 GHz Mac OS X (10.4.3)

Problems burning dual layer discs using 10.3.9

Hi please can someone help!!
I am pretty knowledgeable about macs but having problems.
My mac came with a pioneer 103 superdrive and have had no problems burning CDs and DVDs with Toast 6 Titanium. Recently i wanted to back up my dvds i have bought as some you can't easily buy anymore.
So i bought an external usb pioneer 108 and some 2.4x Dual layer DVD+R Rivision discs.
When ever i burn it gets right to the end of finishing and comes up with various errors and says it may have a lead-in lead-out connectivity problem. I have installed a patchburn which recognised both dvd drives and i installed before trying to burn. I have read somewhere that OSX 10.2.9 + can burn Dual layer and i have 10.3.9.
I have tried best and 2x with no joy. I am also using the setting DVD-ROM (UDF). After the disc mounts it plays through DVD player but is really jolting and is spit out by my normal DVD player connected to my TV.
I have got the DVD info off the disc using MactheRipper and just placing the two folders Video T_S and the other on the disc. I am keeping the Name as it was orginally. I have successfully copied a DVD that was less than 4.7gb which worked on both of my dvd players with my Pioneer 103 drive that can only burn normal DVDs.
I have not tried burning any other disc formats on the Pioneer 108 but felt it was a software problem rather than a hardware.
I have looked on Pioneer.co.uk and they have Firmware's i can download for the Pioneer 108 but not sure what firmware is or does? or whether they are PC or Mac versions.
thanks for your time, hope i have given all information required, would appreciate anyones help.

Hi
See Mac OS 10.4 Help
And Mac OS 10.3 Help
You need Tiger if you want to burn DL Media using the Finder, otherwise you'll need to invest in Roxio's Toast.

Burn dual layer to 2 dvd5 discs

according to the manual that when we put in the dvd5 disc to burn dual layer project dsp4 will automatically ask us to put in the 2nd dvd5 after the first layer as if we are burning into dtl tape but I have no luck laterly.
please help
thankx
JP

I encountered the following article when recently researching the same question however I have not tried it.
How to format a Dual Layer project to two DVD-Rs
http://www.rootdvd.com/public/98.cfm

Troubles When Trying to Burn Dual Layer DVD's

I'm not having any success when trying to burn to DL DVD's.
I've tried two brands, same results.
I have a mid-2009 macbook pro, which supports DL burning accourding to system settings:
MATSHITA DVD-R UJ-868:
Firmware revision: KB19
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Every time I attempt to burn (I've tried both Disk Utility when trying to burn an ISO, and the application "BURN" when trying to just burn data files)
I see it "writing" for a few seconds and then it says "finishing"
Then after it does that for a while I get the error:
"Unable to burn ... (The disc drive didn't respond properly and can't recover or retry.)
I can burn single layer dvd's just fine, wasted one just now to make sure my drive didn't go crazy.

Besides the brands, the writter can sometime makes the differnce. Memorex, Verbatim and many other name brands are actually made by the same OEM company in Taiwn, CMC I believe.
Check also the layer break point. If set incorrectly, your discs will end up to be coaster anyway. Check this article see if it helps.
How to burn dual layer DVDs

Unable to burn Dual Layer DVD's with Toast

Hi all,
I'm having issues trying to burn dual layer dvd's with either Toast 10.0.8 or 11.0.1. I keep getting the Interface -50 error and sense key 0x02 error saying media is incompatible.
I have tried dvd's by DataWrite and Elite M and they both show error. It's strange though as I have been using previously purchased Elite M dual layer dvd's of the same spec as these newly purchased ones, and they worked fine!
My dvd drive is a standard OPTIARC AD-7170 that came with the Mac Pro as spec'd.
I am able to burn single layer fine, and dual layers are read. I'm just unable to write dual layer at the moment.
Any ideas? I'm stuck on what to do and what manufacturer's dual layer dvd's will work with this drive. It can just do +R DL.
Could it be I've been unlucky to have had 4 bad batches? I brought 2 x 2 (25 disc) tubs of DataWrite and same by 50 disc tubs Elite M.
Please help.
Thanks,
Ash
P.s. I have tried creating a new admin user account to see if I am able to burn under that. I get the same errors.
P.p.s. "Hopefully" this is just a media issue and I can find some that works again. If not and it is a drive fault what can I do? What writers spec'd same are available internal for my Mac Pro?
Message was edited by: AshleySmith06

Grant Bennet-Alder wrote:
If think you may be using the wrong speed-range media for that drive's capabilities. As I mentioned, there are two ranges, and 8X media cannot be written in a 2.4x (sometimes referred to as 4x) drive.
When you get an error message that actually tells you something concrete, you should listen to it:
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
... is pretty unambiguous. It's a problem with the Media.
Off-Brand media is the next weak link in the chain. One of their many problems is that they vary wildly from batch to batch. Verbatim media are thought to be the "gold standard". Get a small number of Verbatim Media and see if you can make ONE master on the best in the market. If you can, the problem is in the Media. If you can NOT, the problem is in the process.
Like I mentioned I have never had issue with Elite M before, and I always set Toast to burn "Best" under the recorder settings.
Here's what system profiler says for the disc and drive...
OPTIARC DVD RW AD-7170A:
Firmware Revision: 1.N8
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD+R DL
ID: UMEDISC DL1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x

Do you need Dual layer discs if you are going to burn dual layer?

Do you need Dual layer discs if you are going to burn dual layer?
My project is 1 hour & :22 mintues. Do they make Verbatim discs that can handle that? OR do I have to put it on two disks?
THanks

Hi, only just come onto this site to check a few problems I am having. Noticed that you are having trouble at stores of getting certain discs.
I order on the net +Taiyo Yuden+, who manufacture for other firms including Verbatim,An order for 100 cake tin, means they are very realistic in value. These discs look super and have not had a single fault. Dave

Can my iMac 20 inch burn dual-layer DVD ?

Hi,
I bought my iMac 20" last year. It is running Mac OS X Tiger. My question is can i burn Dual layer DVD with my iMac ? How can I do it ? Is there a software to burn DL DVD ?
Thanks

Hi,
Have a look on here to find your iMac:
http://www.everymac.com/systems/apple/imac/index-imac.html
It probably supports DVD +R DL, which the Finder should be able to use for burning without any changes. As for other applications such as iDVD I'm not sure though.

Optical drive won't burn dual layer dvd

Yes, mine is capable of burning Dual layer dvds. It was the $1299 Core 2 Duo version 1 rev. ago. Got it in October. In the System Profiler it says DVD-Write: +R DL.
So, I stick a +R DL disk in there, and every time I go to write to it, the disc gets spit out and it says please insert a blank dvd. Now, you might think I'm inserting full DVD+r DL disks, however, that's impossible, because this is my only dvd writer I own and there is no way every disk in my pack came out of the box full of data.
Is there a brand that is guaranteed to work, does just my optical drive suck, or do all optical drives in macbooks suck and it's just a silly joke? I've seen quite a few threads claiming their dual layer writers don't work.

Noah Apodaca1 wrote:
I'm also having difficulties burning DL discs. I'm using Toast Titanium 7.1.2 and I just got done with 30+ minutes of burn time only to receive an error stating "The drive reported an error: Sense Key = MEDIUM ERROR; Sense Code = 0x02; NO SEEK COMPLETE"
I've been trying to use Windata DVD+R DL discs and I've got a nice collection of coasters so far. Is this something I should use my AppleCare to try to address, or is this a media issue?
I have experienced the EXACT same problem using Memorex DVD+R DL discs (not my fave), so I do not believe this has anything to do with the brand of discs.

IMac G5 not able to burn dual-layer DVDs

My iMac should be able to burn dual-layer DVDs, but it always seems to fail part way. It manages to burn DVDs and CDs fine.
I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that.
It's a MATSHITA DVD-R UJ-846 drive.

Have you tried repairing permission & restarting?
Have you tried a different brand of DVDs?
Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
"I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that."
If your drive needs cleaning, cleaning kits can be purchased from any store that sells CD/DVDs.

Troubleshooting Inability to Burn Dual-Layer DVDs

I have a Sony DRU-820A DVD burner, and which has stopped burning dual-layer DVDs—single-layer DVDs continue to burn successfully. I've tried using both the Finder and Toast 8 (which have both worked previously), but now the burn fails while the drive is filling the cache. I've attached the drive to another computer, and it works fine. I've also tried creating a new account on the computer and burning from it, but that fails, too. The only change I made to my system between when the drive was functioning and now was the installation of the driver for my printer. Unfortunately, I don't know what was installed in order to remove it an determine if that's the issue. However, the same drivers are also installed on the second computer I used to successfully test the DVD burner. I'd appreciate any advice regarding the best way to troubleshoot and resolve this issue. Thanks.

So are you saying that after you stopped being able to burn dual layer in the one computer, moving the drive to another computer enabled you to burn to the same dual layer discs?
Dual layer media can age pretty quickly if isn't one of the brands known to be high quality according to http://www.videohelp.com/dvdmedia/
Or if it isn't properly stored in jewelcases, or comes on spindles, or is written on, or labelled.

MBP's UJ-857D "Superdrive" Doesn't Burn Dual Layer?

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