MBP shut downs

Brand new MBP 13 has shut down unexpectedly at least 6 times since I unboxed it last night. It seems to be while handling the MBP with my right hand as if to hand it to a person or move it. Several times while downloading software. And always on battery. Of course I have not moved it much while plugged in.
Is this crazy or has this happened to others out there?
Thanks for any help!!!

Hi Scott,
As firm as these machines might seem, they "flex" when handled with one hand by the edge of the MBP. The clearances are so tight inside the case, that even this seemingly insignificant flex can cause internal parts to come in contact with other parts that they are not supposed to. Always handle the machine with two hands and see if the "issue" stops showing itself.

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2011 MBP shuts down when connected to external display

I've been using my 2011 15" MBP for about a week now with no problem until today when I tried to connect it to my old 20" cinema display. I have the mini display port hooked up to the dvi adapter and a usb connection hooked up to external keyboard and mouse. Everything works just fine if I keep the lid up on the MBP, but if I shut the lid, the MBP shuts down. Down, not that the big screen goes black & then comes on again. It turns itself off.
Any way I can avoid a trip to the Apple store? In the past, the "geniuses" knew less about external displays than I did. Is there an issue because of the dual graphics cards?

no - I realized later that the machine doesn't shut off it just acts like it. The hard drive stops spinning & the screen remains black no matter what I do. This doesn't happen when I just shut the lid & then go back to working on it.
Then if I shut it again & try to get the monitor to respond, I get a blue screen of death color with a two inch band of blue noise along the left side. Very weird.

When in transport, which is better have the MBP shut down or sleep mode?

when in transport, which is better have the MBP shut down or in sleep mode?

Read the user manual that came w/your computer. Personally, I shut down when transporting.
It all comes down to personal preference. "Different Strokes For Different Folks"

MBP shuts down unexpectedly when on battery

Today my MBP shuts down unexpectedly when on battery. It started at about 50%. I seems to happen if I don't a thing for a short while when I read something or so. I most of the time when using mu MBP have it on the net cord but today I wanted to work the battery.
Does anyone know what it could be? I have searched in the forum but the answers hasn't been satisfying. I find it weird that I have to use the keyboard or the track pad to keep going.

Not sure what the cause is but you can try resetting the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)
See:
Resetting the System Management Controller (SMC) - Battery information

MBP shuts down suddenly when running in battery mode

Hi
I am from Zaragoza (Spain) and lately (about 2 months ago as I can remember) my mbp shuts down when running in battery mode and without any advice. I see some of you also have this problem.
I thought it was me not seeing the low battery indicator but last week I realized the battery was above 40%!!
This problem has been repeating and the battery level was between 40% and 60% when my computer shut down.
What am I supposed to do? My MBP is still in warranty and I bought it in the online apple store.
Thanks for the help.

In the system profiler it says the cycle count to 24. The laptop is from late March 2008.
The battery info is the following:
Battery Information:
Model Information:
Serial Number: Sony-ASMB012-3841-b0b7
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 1718
Fully charged: No
Charging: No
Full charge capacity (mAh): 1875
Health Information:
Cycle count: 24
Condition: Check battery
Battery Installed: Yes
Amperage (mA): -2133
Voltage (mV): 11757
I did the SMC reset, but I cannot complete the Battery Calibration, the laptop shuts down at half charge battery and does not go to sleep mode.
Thanks for your help.

MBP shutting down by itself

Help!
I don't know why my MBP shuts down by itself,
the first time it happened was when i was burning something from idvd
then it happened again when I was just typing something, then again when I was just surfing. Then when i tried to turn it on, it went off again..then finally it is working now.
Is it possible this is happening because of the replacement batteries? i bought my MBP last february when it went out, so it is part of the battery recall. right now im using the replacement. what should i do?
Macbook Pro Mac OS X (10.4.7)

It's not the battery. Many of the Mac Books have a far more serious problem with their internal hardware.
The first thing i suggest is repair your permissions.
Secondly, make sure you have updated firmware.
Thirdly, try reseating your ram.
Last, alert Applecare. Tell them your problem, and the steps you have taken.
It is likely that you will need to:
a.) have your logic board replaced (it will take about a week, including shipping)
or b.) need a replacement.
I just went through all of this. If you want me to walk you through anything, just let me know.

MBP shutting down unexpectedly even though battery meter still has charge

Hi,
just in this last week, my MBP has been shutting itself down very suddenly when on battery power when there's still charge left.
At first there was about 25% charge left. Over the next few days, that went up progressively till today it is now shutting itself down with more than 50% charge left.
Has anyone had issues such as this? and what should i do to rectify it?
I'm going to try recalibrating the battery.
I don't usually use the MBP with the power connected
I try where I can to charge and then disconnect and use till power is low.

I was having same problem: meter shows plenty of charge left, yet MBP shuts down. When I decided to take a look at my battery (also with recall in mind) was horrified to find it swollen and warped so badly -- pushing out of its casing. Could barely get it out and then back in. That I'm getting any charge at all amazes me considering how badly the battery is misshapen.
Has anyone else had this problem? I'm beginning to think Apple's not being quite up-front about the seriousness of the problem: Yes, MBP gets hot, yet no more than my old PowerBook and iBooks.
But, had we been given batteries which are perhaps really unsafe, not to mention causing lost work time and maybe systemic difficulties?
MacBook Pro 15" Mac OS X (10.4.6)

MBP shuts down when battery at appox. 30%

Hello,
I have a 17" MBP 2.33GHz Intel Core 2 Duo.
Recently (in the last 3-4 days) it has decided to shut down completely when the battery charge falls to around 30%. Prior to these symptoms appearing, it behaved normally with the 'low battery warning' appearing at about 5% and then going to sleep mode as opposed to shutting down.
I have reset the SMU by removing the adapter, battery and pressing the power button for 5 secs. Unfortunately the symptoms remain. Obviously I cannot re-calibrate the battery as it won't carry on below 30% charge without the MBP shutting down.
I'll be taking a trip to my local Apple dealer in the next few days but was wondering if anyone else here has any further suggestions I could try.
Many thanks in advance.
Da Vinci

glavender wrote:
...Hopefully Apple will do something about this. It doesn't seem right that the battery would fail this early! Especially after spending so much on a computer!
Umm... of course Apple will do something. I do not understand why you felt you had to add that to your reply. Allow me to explain:
1. I have AppleCare, therefore if it's a hardware issue then any repair will be carried out without any cost to me.
2. Apple have introduced a 'battery exchange and extension' program:
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
If the battery is at fault, regardless of whether I have AppleCare or not, the battery will be replaced as it falls within the terms of the extension program.
I have just now reset the PRAM and am running on battery power. I'll know in the next couple of hours whether that has had any effect or not.
Meantime, if anyone else has any additional suggestions as opposed to 'me too' type replies I would be very grateful.
Many thanks.
Da Vinci

MBP shuts down and requires a reboot (not a wake up)

I have a MBP that is running 10.5.8. When the power gets low and the MBP shuts down, I have to reboot it (push the power button). This is not the case with our iBook, or MacBook (I should double check it), here we just plug it in, hit the space bar and it starts up where it left off (just like it was asleep).
Is there some setting or ?
Thanks

If there is Warranty or AppleCare make Genius reservation or set up Service and take or send to Apple for resolution. If no coverage, you can use virtual Lock Button. Tap Settings App > General > Assessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even be used to turn OFF iPhone, by holding down on it. To turn iPhone ON, connect to power, charger or USB of computer.

MBP shuts down normally but won't power up unless reset

Upgraded to Leopard about a week ago. Since then: MBP shuts down normally. But a simple press to the power button won't start it up. If I press and hold it, then press again, it will start up. Seems to be functioning just fine otherwise.

Ultimately this machine ended up back at apple, was repaired under warranty, and works fine.

MBP shuts down on AC power

sorry for the long post.
Got my mbp back from apple with new logic board and battery after repeated kernel panics. 2nd day in after running new battery down to about 20%, plugged into AC and poof, mbp shuts down. Will not boot up while plugged in. Installed secong battery and boots up fine. BUT, after this battery goes down past 30% and upon plugging into AC mbp shuts down again.
Pulling battery and running on AC alone works fine, but cannot work while charging. Must keep it off and charge until green light on magsafe.
Weird info on power settings on "brand new" battery from applecare:
System Power Settings: NOTE:(amperage (mA)is in negative)
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 180
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: No
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 180
Display Sleep Timer (Minutes): 60
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: No
Reduce Brightness: No
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 6744
Remaining Capacity (mAh): 1651
Amperage (mA): -3356
Voltage (mV): 10356
Cycle Count: 5
AC Charger Information:
Connected: No
Charging: No
i think this battery is possibly bad.
here are the settings for the older secondary battery:
(fully charged and while plugged in)
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 180
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: No
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 180
Display Sleep Timer (Minutes): 60
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: No
Reduce Brightness: No
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4477
Remaining Capacity (mAh): 4423
Amperage (mA): 0
Voltage (mV): 12536
Cycle Count: 130
AC Charger Information:
Connected: Yes
Charging: No
any help/suggestions?
will probably be sending back to apple, have ext. warranty, macmall guys have no clue, I have zapped pram and reset smc to no avail. Wil work until battery gets low, then shuts down agai upon AC connection. magsafe is clean/no prob w/pins.
tia
craig v butler

Took in to apple store. They replaced the logic board [again] and the whole power connector assembly for the ac adapter. Also the left fan and the temperature control gauge(?)
Well that's it folks! We're back up and running now!
thanks for the views and replies.
craig v butler

My 2011 MBP shut down when I was plugged in a T-Mobile samsung 2 using "market" USB, and won't turn on

My 2011 MBP shut down when I was plugged in a T-Mobile samsung 2 using "market" USB. now it won't turn. The first time it happened, unaware of the cause of shut down at the moment, I was able to turn it on. When I plugged it in again it shut down automatically, and now it won't turn on. The MBP was 85% charged at the moment. It has be 76 hours since it shut down. Please help

R.I.P.

Why does my 3-year old MBP shut down and not start?

I have a mid-2010 MPB running Mt Lion and it is giving me fits. It consistently shuts down for no reason. I have taken it to the Genius bar and been told that I should add additional memory, so I have doubled the RAM with a new unit. The problem is that did nothing. I keep having to restart and now it seems not to want to start at all, so I can't do anything or learn anything. I have the basic MBP but I have 2011 Office for Mac and the other basic apps on board. Any ideas?

Hello peterdowning
Start with the troubleshooting steps in the article below to try and resolve the start up issues.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
Regards,
-Norm G.

MBP shuts down when connecting to power

Since a week or two, my MacBookPro from early 2011 shuts down when connecting the magsafe to power. Also when starting up again it will start up fine and fast from battery, but I need to hold the power button for several seconds when connected to power.
Another problem I had earlier as well is CPU (kernel task) of over 90%, which I now see clearly, only occurs when connected to power. I used to solve this problem by putting the MBP to sleep, but now, when put to sleep, it will shut down.
When on battery, I have no CPU problem and can put machine to sleep without a problem.
I recently started uploading everything to dropbox, and activate caffeine to make sure it will keep uploading. My computer will run for days on power combined with caffeine, but is as slow as **** because of a >90% CPU.
The battery has had a notification for maybe a year, that it needed service, so today I finally bought and installed a new battery, but the problem is not solved. Is this software or could it be my magsafe adapter? Thanks for you help.

It sounds like a problem with the power management inside your MBP. I suggest you call Apple to make an appointment at your local Apple store for them to check it out for you.

My MBP shuts down when installing OSX

My MBP overheats and randomly restarts when using it. When I went to reinstall OSX Snow Lepoard it almost completes the install then the MBP shuts itself down. If you can help me I would greatly appreciate it!

Welcome!
When my MBP started that same behavior, I found that I had accumulated a huge list of wireless networks on my travels. Reviewing the system log, I found my computer was trying to connect to one, a hotel network to which I had connected weeks before and miles away.
Here's how I fixed it (I have 10.5.8, not 10.6, but the fix should be the same):
1) Open System Preferences and select "Network."
2) Be sure "Airport" is selected in the left side of that preference pane.
3) Click the "Advanced" button. If the next screen does not have the "Airport" tab selected, select it. There should be a window with a list of networks.
4) Use the + and - buttons below to remove any networks you have accumulated that are not needed. Example: on mine, I removed all but two networks--our home network and the one at a local museum where I volunteer.
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That completely cured my wake-from-sleep problems. and other have said it worked for them, too.

MBP shut downs

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