MBP shuts down when in sleep mode

I left my core i5 MBP 15 asleep during the day today with about a 85% charge. I opened the lid later this evening and the computer shut down and when I started it up, it only had a 58% charge. Please let me know what's going on or what I need to do. Thanks.

Tech. Support told me to send my laptop to them after too much of my time wasted. They were trying to make me install the Thinkpad Power Manager software and driver once again. They even said it was normal if your laptop shuts down after a few minutes or hours in sleep mode which is completely stupid unless the battery drained off and that's not the case.
And what's more important, my laptop was working faultlessly until I sent it to them for service. Then they changed the main board but they broke my LCD screen and caused the problem with Sleep mode. So I had to send it back, they changed the LCD with a 2005 HT14P12-100 when I had bought it in 2008 but they did nothing about the Sleep problem. And they want me to swallow that?
Ok, they'll collect it on Monday or Tuesday because I told them I was fed up and I didn't want it like that. I don't expect they'll solve the problem but I don't want it back until my Thinkpad works like it used to do before they put their hands on it.
Lenovo Thinkpad W500 4062-2XG (+2Gb RAM from Lenovo)
Windows 7 Ultimate x64 bits
No external monitors. No conflicting software.
Latest BIOS and drivers.

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How do you prevent the computer from shutting down when in sleep mode?

How do you prevent the computer from shutting down when in sleep mode and plugged in?

Thanks tjk.
Those are great suggestions and got me looking in places I had not considered before. Unfortunately, the problem remains. The System Preferences did not have the shut down option activated and there are no parental controls active on the computer.
Any other suggestions are welcome.
Brian

QOSMIO x870 shutting down when in sleep mode

I'm not sure if this is working as intended or not.
I was working with the ECO setting to put my computer to sleep after certain amount of time. Once it was asleep for a certain amount of time, it would go into a shutdown/hibernation mode. It turns back on in the state that it was in when it went to sleep.
Also, if I have a program running and lock the computer, it will act like this as well when there is sleep time set.
I thought that I would be able to lock my computer and run a download over-night, but when I went to my computer in the morning, my computer was shutdown/hibernating. It came back up to where it was, but it appears that it hadn't continued the download for much over an hour before shutting down.
I don't think that this is intended, but I may be wrong.
I'm still digging around trying to find settings in regards to this. But I have hibernate turned completely off.
Is there some way to set the computer so that it won't shutdown/hibernate when in sleep mode and/or a locked screen?
In the meantime, I'm trying setting the ECO settings to "Sleep :: Never" to try to accomplish my download without the computer shutting down/hibernating during the process.

Thanks tjk.
Those are great suggestions and got me looking in places I had not considered before. Unfortunately, the problem remains. The System Preferences did not have the shut down option activated and there are no parental controls active on the computer.
Any other suggestions are welcome.
Brian

IdeaPad U400 shuts down when in sleep mode

My IdeaPad U400 shuts down when sleeping. All programs terminate.
I reviewed another poster's complaint about a similar problem several months. The response instructed the user to update the computer's drivers.
I have updated my drivers. My computer still shuts down regularly while sleeping. Please help!

Hi RuthAnne,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the issue still persists even after re-installing the drivers as suggested in the previous posts, I also assume that you have updated the Video Driver(Win 7 or Win 8) & Chipset Driver (Win 7 or Win 8)specifically and checked if this resolves the issue.
If the issue is same even after installing the above mentioned drivers, please backup the Data in the computer to any external hard drive and perform OSRI (Operating System Re-Install) to check and confirm the issue is with the
OS (Operating System).
NOTE: If the computer is shipped with pre-installed operating System OSRI can be performed using the instructions in U400 User Guide click here, check the steps to perform OKR(One Key Recovery) on page 23.
Hope this helps!!!
Best Regards
Shiva Kumar
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Yoga 13 Shuts down when in sleep mode...

I've always used sleep mode at night and quite frankly most of the time instead of shutting down my yoga. I know thats not good after reading some here but wanted to share history in case that has something to do with problem.
Typically at night or when leaving office or just going to be off computer for a while I'll close the lid (which is set for sleep mode) and when I return I open it up, enter my password and I'm right where i left off. I have multiple spreadsheets or power points open so it's easier than shutting those down every time or even at night. But since yesterday, when I open it back up, it has shut down and has to start up from "off" vs sleep. All things open have to be recovered (xls, docs, ppt, etc) and chrome says it has shut down unexpectedly and asks if I want to restore tabs, etc.
What is causing this change and how can I troubleshoot it and fix it?
Help much appreciated.

Right click on command prompt and select run as administrator. That should fix it and allow you to type that line

Done everything, yet my Mac keeps shutting down when in sleep mode

I have reviewed all the topics here and nothing quite matches my problem.
When I put my computer to sleep, after about 30 minutes, it shuts down.
I have vacuumed the vents.
I checked Console for warnings (there are none).
I reset the SMU.
I reset the PRAM.
It is out of its warranty with Apple Care ... is my computer dying??
Any ideas what to do next?

ivanguy35 wrote:
I have reviewed all the topics here and nothing quite matches my problem.
When I put my computer to sleep, after about 30 minutes, it shuts down.
I have vacuumed the vents.
I checked Console for warnings (there are none).
I reset the SMU.
I reset the PRAM.
It is out of its warranty with Apple Care ... is my computer dying??
My 3.5 year old 20” G5 iMac recently started doing the exact same thing! It does not seem to be heat related, and there are no warnings in the console either, and it was not part of the ones identified with possible power supply issues.
I’ve checked all of the preferences and settings, ran Disk Warrior and Disk Utilities, checked file permissions (all were OK). Mine only seems to power down after it goes to sleep (but not every time), never in the middle of doing anything. So far, I’ve only noticed it when some of my external fire wire drives are powered up, but that could be a coincidence.
I was beginning to think it’s some sort of software bug, but I suppose it could be a hardware fault with the logic board. But since you are having the same issue, maybe it is software afterall. My software is totally up to date, but it seems that I’ve only started having this problem after installing 10.5.6.
Here’s my thread:
http://discussions.apple.com/thread.jspa?threadID=1867388&tstart=0

My 2011 MBP shut down when I was plugged in a T-Mobile samsung 2 using "market" USB, and won't turn on

My 2011 MBP shut down when I was plugged in a T-Mobile samsung 2 using "market" USB. now it won't turn. The first time it happened, unaware of the cause of shut down at the moment, I was able to turn it on. When I plugged it in again it shut down automatically, and now it won't turn on. The MBP was 85% charged at the moment. It has be 76 hours since it shut down. Please help

R.I.P.

MBP shuts down when battery at appox. 30%

Hello,
I have a 17" MBP 2.33GHz Intel Core 2 Duo.
Recently (in the last 3-4 days) it has decided to shut down completely when the battery charge falls to around 30%. Prior to these symptoms appearing, it behaved normally with the 'low battery warning' appearing at about 5% and then going to sleep mode as opposed to shutting down.
I have reset the SMU by removing the adapter, battery and pressing the power button for 5 secs. Unfortunately the symptoms remain. Obviously I cannot re-calibrate the battery as it won't carry on below 30% charge without the MBP shutting down.
I'll be taking a trip to my local Apple dealer in the next few days but was wondering if anyone else here has any further suggestions I could try.
Many thanks in advance.
Da Vinci

glavender wrote:
...Hopefully Apple will do something about this. It doesn't seem right that the battery would fail this early! Especially after spending so much on a computer!
Umm... of course Apple will do something. I do not understand why you felt you had to add that to your reply. Allow me to explain:
1. I have AppleCare, therefore if it's a hardware issue then any repair will be carried out without any cost to me.
2. Apple have introduced a 'battery exchange and extension' program:
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
If the battery is at fault, regardless of whether I have AppleCare or not, the battery will be replaced as it falls within the terms of the extension program.
I have just now reset the PRAM and am running on battery power. I'll know in the next couple of hours whether that has had any effect or not.
Meantime, if anyone else has any additional suggestions as opposed to 'me too' type replies I would be very grateful.
Many thanks.
Da Vinci

MBP shuts down when connecting to power

Since a week or two, my MacBookPro from early 2011 shuts down when connecting the magsafe to power. Also when starting up again it will start up fine and fast from battery, but I need to hold the power button for several seconds when connected to power.
Another problem I had earlier as well is CPU (kernel task) of over 90%, which I now see clearly, only occurs when connected to power. I used to solve this problem by putting the MBP to sleep, but now, when put to sleep, it will shut down.
When on battery, I have no CPU problem and can put machine to sleep without a problem.
I recently started uploading everything to dropbox, and activate caffeine to make sure it will keep uploading. My computer will run for days on power combined with caffeine, but is as slow as **** because of a >90% CPU.
The battery has had a notification for maybe a year, that it needed service, so today I finally bought and installed a new battery, but the problem is not solved. Is this software or could it be my magsafe adapter? Thanks for you help.

It sounds like a problem with the power management inside your MBP. I suggest you call Apple to make an appointment at your local Apple store for them to check it out for you.

MBP Shuts Down when Power cord is removed

My MBP almost instantly shuts down when the power cord is unplugged. The battery has been fully charged; I've tried restarting the laptop, holding down the power button for 10 seconds, and resetting the SMC.
What is going on??

I'm having the very same problem, and unless I find something on the discussions, I'm taking it into the Apple store as soon as possible.
This is my third battery, and each one seems to have a lifetime of about three months. This situation is different, though. The first one was bulging and shutting down when the battery was below 25% charged and the max battery capacity was dropping sharply. The second one was part of the exchange program, but I noticed it was starting to bulge and the max capacity was starting to drop (below ~60%).
This time, the max capacity is around 75% and I first noticed that it would shut down from sleep sporadically when on battery power. Then today, when I opened it, it shut down immediately. The battery was ~90% charged, but it wouldn't start up without the AC adapter. Now every time I unplug the adapter, the computer shuts down within 3 seconds. I also reset the SMC, which I think is the same process as resetting the PMU, perhaps they are equivalent terms or analogous devices, but the problem persists. There is no way to calibrate the battery since the computer won't run off it.
Unless there is something else to try, I recommend anyone with these problems should ask for a replacement battery.

2011 MBP shuts down when connected to external display

I've been using my 2011 15" MBP for about a week now with no problem until today when I tried to connect it to my old 20" cinema display. I have the mini display port hooked up to the dvi adapter and a usb connection hooked up to external keyboard and mouse. Everything works just fine if I keep the lid up on the MBP, but if I shut the lid, the MBP shuts down. Down, not that the big screen goes black & then comes on again. It turns itself off.
Any way I can avoid a trip to the Apple store? In the past, the "geniuses" knew less about external displays than I did. Is there an issue because of the dual graphics cards?

no - I realized later that the machine doesn't shut off it just acts like it. The hard drive stops spinning & the screen remains black no matter what I do. This doesn't happen when I just shut the lid & then go back to working on it.
Then if I shut it again & try to get the monitor to respond, I get a blue screen of death color with a two inch band of blue noise along the left side. Very weird.

MBP shuts down when making Quick time conversion

MBP core duo 1.83 2G ram current updated software.
It shuts down when I try to do a Quick time conversion..
went to the Genius bar and booted from another drive and my macbook still shut down when doing a QT conversion. He says that means it is NOT a software issue.. blames the logic bd.. 310. for a fix if I send it out.. they would keep it overnight and do testing for free.
the console says "previous shut down cause: 3"... He said that was a code for shutting down by holding the button for 4 seconds and got all puzzled about that.
I have been able to convert files using Compressor which I have to do before I can use the go pro video in final cut.
it might have shut down once during a conversion that way.

Monitor your CPU core temp and see at what temp the computer shuts off. Also, download SystemLoad and run that for awhile to stress the processor. See if you can get it to shut down with that and at what temp.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

MBP Shuts down when case pressed

My 2007 2.4GHz 17" MBP has started shutting down when any pressure is put on the RAM cover. Does not matter if the battery is installed or not. Any ideas on a fix?

Does it do this when on the A/C adapter or just when running on battery. If the latter, remove the battery and inspect it for any swelling, deformation of leakage. If it's leaking, the goop will look like blue-gray papier máche at the joint between the metal and plastic parts of the battery case.
If you've not tried replicating the shutdown while on A/C power, that would be a good next step in the diagnostic process.

Energy consumption when shut down or in sleep mode

Dear All,
I have been going through many forums and looking for a solution.
When shutting down my computer or setting to sleep the battery is still being used. When shut down it is around 10% in a 24hr period and similar in sleep mode.
I have run "pmset -g assertions" in "Terminal" for those who dont know and the following comes up. I always have an active user. I have every program turned off.
Assertion status system-wide:
   BackgroundTask                 0
   PreventDiskIdle                0
   ApplePushServiceTask           0
   UserIsActive                   1
   PreventUserIdleDisplaySleep    0
   InteractivePushServiceTask     0
   PreventSystemSleep             0
   ExternalMedia                  0
   PreventUserIdleSystemSleep     0
   NetworkClientActive            0
Listed by owning process:
   pid 68(hidd): [0x0000000a00000185] 00:09:34 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"
    Timeout will fire in 99 secs Action=TimeoutActionRelease
Where else do I need to look?
It is bothering me to bits as I may not use it for 2-3 days or when travelling long distances. I bought this macbook pro so I could use it for extended periods, but this is such a bother!!!

Hi all!
Thanks for the suggestions - I have checked the console logs and it looks like my Elgato EyeTV (which isn't currently connected and in use) has a helper app which is waking up the computer at strange times.
Here's what's in the log:
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein::CancelEvents: requested event type: wakepoweron
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein::CancelEvents: requested app name: com.elgato.eyetv
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein: 0 entries in power event schedule table
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein::ScheduleEvent: requested event type: wakepoweron
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein::ScheduleEvent: requested app name: com.elgato.eyetv
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein::ScheduleEvent: requested date: 01/27/08 02:42:18
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] *Wakein: 1 entries in power event schedule table
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] * date: 01/27/08 02:42:00
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] * appName: com.elgato.eyetv
27/01/2008 02:38:33 [0x0-0x1a01a].com.elgato.eyetvhelper[209] * eventType: wakepoweron
I've noticed that the EyeTV Helper App is in my Startup Items - I'll remove it from there, restart, and see how I get on.

My mac shuts down in prolonged sleep mode "because of a Problem".

If my mac book pro mid 2012 goes to sleep for a prolonged period of time I have to reboot it as hard start and get a message indicating that it shut down because of an problem. How Do I fix this?
I had my mother board tested at a mac shop in Nepal while I was there and it came back as everything being perfect.
It does not always do this though and for short sleeps it never does.
I have had extensive changes done to this mac such as a 16GB Ram upgrade and replacing the hard drive with a 1 T Crucial Hard Drive and removing the DVD Player and adding in a 256 Solid State Drive. So far everything has been working great. Just recently I notice this occuring with the sleep mode so as a result I just shut down the computer fully when I am not near to it or using it. Any advice as to what to look at or try out.

godlovestodance,
your Mid 2012 needs 1600 MHz memory modules. Is your currently installed RAM of this variety?
In your current setup, is it your 1 TB HDD or your 256 GB SSD that is in the optical drive bay?
One thing you can try is this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it still crash because of an extended sleep?

MBP shuts down when in sleep mode

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