MBP shuts off, i've just got it last week!!!!! pleaaaase help me!
when something touches the firewire port on my mac, it shuts down!!!
why?!
is something wrong with my mac!!??
i've just gotit last week!!!
Short circuiting is normal behavior for any powered port into which something inappropriate and conductive is inserted. It happens because because people don't look at what they're doing, not because anything is wrong with the MBP's ports. If you look carefully at the interior of a MacBook Pro and how its many parts are arranged, it will immediately be clear that very little of the case's perimeter is available for ports. Nearly all of its perimeter is occupied by the optical drive, hard drive, battery, and the large air vents hidden behind the hinge cover (which itself contains the airport card and antenna because they can't be enclosed in metal without drastically reducing wireless signal strength). The only way to move the ports farther apart would be to reduce their number or increase the size of the case — neither of which is viewed as an acceptable option by Apple, apparently.
Similar Messages
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MBP shutting off when battery still at 20-30% charge..help a newbie
I have had my MBP since last march but I have to admit I am a casual user and this is my first mac (meaning I am pretty clueless). I have had zero problems with my MBP until now...
Over the last several days my MBP has been shutting off unexpectedly as if it is out of battery, but with no warning and the battery indicator says it still has decent charge (usually 20 to 30%). If I plug in the charger and turn it back on it works fine and the charge is where it was when it shut off.
Does anyone know why it is doing this? I have been only using Safari when this happened. It is very frustrating to unexpectedly lose my place in whatever I am doing, and I want to make sure something is not wrong with my computer.
MPB Mac OS X (10.4.8)Have you calibrated the battery recently (or ever)? If your battery isn't calibrated then your computer can think that there's 20-30% left when in fact it's empty. Also, there's a firmware upgrade to fix MBPs that shut down randomly(that is if it's not a battery problem). Info on the firmware can be found here:
http://www.apple.com/support/downloads/macbookproefifirmwareupdate12.html
and info on calibrating the battery can be found here:
http://docs.info.apple.com/article.html?artnum=86284
Hope this helps. -
just got a new iphone5 cannot receive messages phone says I have 3? Help please
Have a look at the following:
http://itunes.apple.com/sg/app/quickoffice-pro-hd-edit-office/id376212724?mt=8&l s=1
http://itunes.apple.com/sg/app/office2-hd/id364361728?mt=8&ls=1
http://itunes.apple.com/sg/app/documents-to-go-premium-office/id317107309?mt=8&l s=1
http://itunes.apple.com/sg/app/polaris-office/id513188658?mt=8&ls=1 -
I phone shuts off when battrey just got full ?why
use a normal charger pulged into a wall an the into the car an the phone just cuts off after it being fully charged.
Sounds like a hardware problem.
Make an appointment at an Apple Store if there is one nearby to confirm. -
Please Help! MBP shutting off when plugged in, now not recognizing MagSafe Adapter
I started seeing this problem a few weeks ago, my MacBook Pro just shut off spontaneously while watching a video full-screen. I turned it back on and the problem went away for a while. But now, the shut-downs happen more frequently. It doesn't matter if the MBP is running off of the battery or if its running off of the AC cord, it will just shut off. No warning. No standard shut-down process, everything just stops and a balck screen shows up. After it shuts off, it takes a few seconds to get it to restart, and when it does, the computer's date and time will be reset to some date in 2000. Very strange, I've had this computer for a year and I know people with the same model that have had no such problems. The battery is at 168 cylces (I use this for school, so it was being used everyday throughout the last two semesters), and the Condition is listed as Normal in the System profiler, so I doubt the problem is with the battery, but I could be wrong. I've seen posts about the RAM/PRAM causing the date/time resets. Nevertheless, the MBP has been running normally on the battery, battery life is still the same length of time as it was when I first got the computer, and runs smoothly. Up until last night, the AC MagSafe Adapter was still working, so I only used that as the power source. Everything was fine, but the MBP shut off once or twice while it was plugged in within the last month or so, but the AC would still have a green light, indicating the computer was still recognizing the power source. Now, I can't get the MagSafe to be rocognized at all. The computer is running on battery only, and I've tried resetting the SMC, but I'm unsure if it worked since the MagSafe is still unrecognized. When its plugged in, the System Profiler says it is not connected and not charging.
I'm running on Mac OS X 10.6.8, a 2.4 GHz Intel Core 2 Duo, with a 4GB memory (of which less that half is used). Computer usage is low, so its not like I'm running several programs at once, at most, its two or three at a time, for short periods. My MBP is a 13" aluminum body, doesn't seem to be overheating, has worked fine after long periods of being on and getting hot, I always let it cool down after I feel it getting too warm.
Please help if you can! Thank you!Battery Information:
Model Information:
Manufacturer: DP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 0002
Cell Revision: 0164
Charge Information:
Charge remaining (mAh): 2037
Fully charged: No
Charging: No
Full charge capacity (mAh): 5078
Health Information:
Cycle count: 168
Condition: Normal
Battery Installed: Yes
Amperage (mA): -917
Voltage (mV): 11235
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
thanks for the quick reply~ -
My MBP shuts off (not down) abruptly when doing processor intensive tasks. It has happened when iPhoto was rebuilding the thumbnail cache, when I try to run some dvd folders through mediafork, and only once when importing a CD in iTunes. Ripping dvd's is fine, as well as normal activity in iTunes, Mail and Firefox.
I thought it may be heat related so I left it off overnight and tried to convert a dvd in mediafork immediately after logging in but it still shut off. It was still cold so I'm not so sure it's overheating.
I had the logic board replaced two months ago for the whine issue and that's when it started happening.
Already tried fixing permissions, resetting that thing where you have to remove the battery (sorry, it's late), removing the extra 1 gig memory chip, recalibrating battery, etc.
Any suggestions?
PowerMac G5 Dual 1.8, MacBook Pro 15" 2.16 Mac OS X (10.4.9)Note the exact time it shuts down and check your system logs in your Console application for clues. Also, run your hardware tester. It sounds hardware related though and you will need to get it looked at again.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
iTunes: MacOSG Podcast
An Apple User Group -
hi all,
My mbp shuts off everytime I unplug the ac. In "istat" and "about this mac", my battery is diagnosed as healthy. The only thing that I see in "about this mac" that might be causing this (honestly, I have no idea what this means) is this.
Hardware Configuration:
UPS Installed: No
Its at the bottom of the power section in about this mac. Whats a UPS? should this be installed? if yes, can someone tell me how to install UPS?
mbp Mac OS X (10.4.9)That "No UPS" should be nothing to worry about. I have the same setting in mine and there is no problem.
On the other hand, if the battery is failing to supply power, that might be one of several things and, presuming your MBP is still within warranty, it needs looking at by Apple.
As a thought, why not check the relative settings for Power and Battery in "Energy Saver" preferences (in System prefs)? -
Iphone 5 got wet last week. Been in rice until today. It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut down to the black screen with apple logo. Screen stays up for 10 seconds ago and then goes black and then black screen with apple logo comes back. Any ideas what to do?
At this point it's likely that the iPhone has suffered damage and you'll have to take or send it to Apple for replacement. If you have AppleCare+ coverage on the iPhone, the cost will be US $49. Otherwise the cost will be US $229.
Regards. -
I have an iPod touch 4g. It's white I just got it a week ago. It had iOS 5.0.1 for default. I could get music on my iPod with syncing it from my pc. I updated it to Ios 5.1.1 from my device and now I can't sync music from my computer. It says on my pc that I have the songs that I want on my iPod but when I go into my iPod they are not there. I have already uninstalling iTunes and reinstalling as well as putting my iPod in dfu mode (hold power and home button). I need help please
If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple -
the camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.
Hard reset it and report back...thatll probably solve the problem
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After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help
After I upgrade maverick my display will suddenly shut off but my sounds is still working. Need help on this? Thank you
Hello rodamitjr,
It sounds like your iMac display will turn off unexpectedly, but you can tell the computer is still on because you hear audio.
I found an article with steps to troubleshoot issues with displays. This article is for internal and external displays, so you can skip any steps referring to an external display. I recommend reviewing the full article, but this step specifically stands out to me for the issue you described:
Reset the system
You can reset the Mac's parameter RAM and SMC.
You can find the full article here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
For my Iphone 5, I just got it few weeks ago, but I notice the battry can not last long , is it normal or I have problem with my phone??
It does sound like the logic board. It's not uncommon for an iBook with a faulty logic board to work intermittently. You can't count on it, though. It could fail completely at any time.
DT&T Computer Services in Fremont, California has the best deal I've found on logic board replacements. They do free diagnostics, so they would make sure that's what you need, and there is a six-month warranty on the repair.
http://www.dttservice.com/ibookg4.html
I'm always a little sad that people are basing their opinions of Macs on these older iBooks. Yours is the newest iBook in existence, but it's still over five years old — ancient in computer terms. -
My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows).
The left shift key behaves the same on the laptop keyboard and on an external Apple keyboard.
This just started in last week after 6 months of use. The right shift key and other keys on the keyboard all appear to work correctly.
Suggestions greatly appreciated.I have a solution to this issue now after a discussion with Apple Support. Some where in the last few weeks, there was a change in the key that would do a Show Desktop under the Mission Control settings in the System Preferences. Even though the key sequence that was shown for the Show Desktop setting did not include the Left SHift key, by changing this first to having no key sequence and applying that and then changing it back to the F11 key, the Left SHift key issue that I was having has cleared up.
A second issue that was uncovered was that the SSD had some issues (uncovered when I ran Disk Utility using the Repair Disk key). I had to restart and use the Disk Utility through the Command R sequence to get to the stand alone Disk Utility. The SSD appears to be running better as a result as well.
Hope that this is of use to someone else in the future. -
I just downloaded Maverick last week, and ALL of my contact groups have duplicated. When I use one to send a group e-mail, everything is doubled in the address bar. Any suggestions? Very frustrating.
Hello Joannah,
Thank you for details of the issue you are experiencing with duplicates in Contacts after upgrading to OS X Mavericks. I would be frustrated by this too.
If you have enabled iCloud Contacts, I recommend following the steps in the article below:
iCloud: Resolving duplicate Contacts after setting up iCloud Contacts
http://support.apple.com/kb/TS4147
If you’re not using iCloud, I recommend this article instead:
Contacts (Mavericks): Combine duplicate contacts
http://support.apple.com/kb/PH15079
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Just within the last week, everytime I put my music on on my iphone, it asks me to log into Itunes. If I press cancel, it keeps coming up every few minutes. Why all of a sudden is it doing this?
goto settings>>icloud>> turn of music and videos
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