MBP slow/freezing HELP!

Hello guys!
I have this MBP 13'' Mac OS X 10.7.5 running a 2.4GHz i5, 4GB RAMs and 500GB storage.
The problem started yesterday when I was typing on Word and I copy pasted something from the net (chrome browser) then it froze.
I waited for around 5minutes and still frozen with the spinning wheel, then I decided to turn it off by pressing power for 10 seconds restarted my
MBP then now it running so slow on start-up and apps are very slow to open like around 5 minutes. Every action that I try to do like clicking on the
apple in the upper left it freezes showing a spinning wheel and it will take time to show the drop down options.
I checked disk utility and it said that HD is ok, done verify/permission verify and repair.
I checked the activity monitor noting the ram/CPU usage and its normal it even tells that 2GB of ram is not use.
It shows not responding in the activity monitor if you open an app for around 5mins then it opens or it will crash.
I already done the 2 kinds of reset and did not work.
BUT it opens normally in Safe mode.
Please help. thanks!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press thereturn key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press returnthree times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:26:55
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (434.65 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.trendmicro.itis.uninstaller.plist Support
      [running] com.zeobit.MacKeeper.Helper.plist Support
    User Login Items: ℹ️
      Flux Application (/Applications/Flux.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
      Dropbox Application (/Applications/Dropbox.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      Genieo Application (/Incompatible Software/Genieo.app)
      KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    Safari Extensions: ℹ️
      Omnibar (Disabled)
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% WindowServer
          5% Safari
          4% Dropbox
          2% hidd
          1% lsregister
    Top Processes by Memory: ℹ️
      172 MB Safari
      142 MB softwareupdated
      90 MB rapportd
      66 MB Dropbox
      64 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      33 MB Free RAM
      1.40 GB Active RAM
      1.38 GB Inactive RAM
      1.08 GB Wired RAM
      4.82 GB Page-ins
      237 MB Page-outs

    Thank you all for the help.  My mac still freezes.  I've deleted what you suggested.  I hope it did it right.  Can you check and help me out?
    Also I went through the list and saw this
    MATSHITADVD-R   UJ-8A8
    Could this be the reason why my CD/DVD player quit working because it's crap?
    thanks
    Problem description:
    My macbook pro still freezes at times and i have to power it off and on again after downloading Yosemite.  This never happened prior.  This is my second time running etresoft.  I deleted the mackeeper as suggested.  What else is going on?
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 10:26:26 AM CST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 18:23:38
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (433.64 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/SmartSwitch.app
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
      [failed] com.apple.warmd_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.trendmicro.itis.uninstaller.plist Support
    User Login Items: ℹ️
      Flux Application (/Applications/Flux.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
      Dropbox Application (/Applications/Dropbox.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
      KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          9% Safari
          6% WindowServer
          5% com.apple.WebKit.Plugin.64
          4% hidd
          0% authd
    Top Processes by Memory: ℹ️
      172 MB Safari
      146 MB com.apple.WebKit.Plugin.64
      56 MB WindowServer
      52 MB iTunes
      47 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      64 MB Free RAM
      1.13 GB Active RAM
      1.07 GB Inactive RAM
      1.10 GB Wired RAM
      23.40 GB Page-ins
      1.55 GB Page-outs

  • Macbook Pro is slow, freezing all the time and has Wi-Fi problems

    Hello!
    My Macbook Pro started acting kinda strange a couple of weeks ago. It's slow, freezing all the time and constantly connecting and reconnecting to the Wi-Fi network after around half a minute of usage.
    Here is the story, as far as I know:
    In the start of 2014, pup-up boxes started popping up on my Macbook Pro. They said that I had to enter a password for the Keychain to gain access to a service or something. The odd thing about it was that I had never set up my iCloud Keychain. It just started appearing without me knowing why. Unfortunately, I didn't know the password for this due to the fact that I never set it up. I tried every password combination that could possibly work, but I didn't get through it. I tried different solutions, but nothing worked out. I solved it by simply making a new user account on my Mac. I used this for like 1 month before the whole Mac with all its user started messing itself up.
    It might be worth to notice that this secondary-user didn't require a password to log in, so when I closed my Macbook and re-opened it, it would continue where it was left off. This might have been the reason for the Mac sometimes to get really warm while being in my backpack, which might also have caused the problem. I am not sure though.
    After using the secondary user for a while, the Mac started acting strange again. This time it was something different. One day, my girlfriend started up my Macbook Pro and noticed that it was extremely slow. I assumed it was just in the need of a restart, but that wasn't it. The computer started freezing all the time at first. It froze when I clicked something in an application, and I had to wait like 10 seconds for it to go back to normal. If I was typing anything on Facebook, it would freeze, but I could still use any other tab of the browser without any problems. However, they would freeze to if I did anything special on other websites. Every other program would also freeze for reasons like typing or clicking on anything.
    After a short while, it started being really slow during startup and use. A few days ago, my Macbook Pro also started disconnecting from Wi-Fi networks while trying to load pages. It doesn't disconnect every time, but it does sometimes. It tries to reconnect after that, and if it succeed's, everything is back to normal for a while.
    Additionaly, the battery have been draining faster, and when it reached 0%, the computer turned off and closed all the open programs. Normally it has entered Sleep Mode, but not anymore.
    Do any of you have any clue what the issue might be?
    I have done the following:
    - Reset PRAM
    - Restore to system defaults
    - Installed AVG Antivirus and scanned it
    - Repaired and verified disk in Disk Utility.
    - Uninstalled Adobe Flash Player.
    I hope anyone can help me! I really need my computer for educational use!

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/U.+\/Shared\//b'$'\n''s/(\/Users\/)[^/]+/\1USER/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • MBP Slowed so much after upgrade, added RAM, now it crashed many times

    Hi,
    My MBP slowed so much righted away after I upgraded to OS X Mavericks, I upgraded to 16GB RAM as suggested, and the problem of slow got resloved, but now it crashed all the time, totally crased over 10 times within couple days(only few hours of using), I am pasting my MBP info here, please help to identify the crashing problem, is it the bad RAM? or some program caused it?   I brought my 16GB RAM at macsales.com.
    This was my old thread:
    https://discussions.apple.com/message/23847638#23847638
    I use VM Ware. The crash only tell me "your computer had a problem" or something like that, but it won't say which program caused it. Sometimes I was using firefox, it got crashed, sometimes when I try to open VM Ware, it crashed, sometimes, I leave my MBP there, it crashed itself.
    The following is my computer info. Thank you very much for your help!
    Hardware Information:
              MacBook Pro (15-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,2
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
              AMD Radeon HD 6750M - VRAM: 512 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 0:4:40
    Disk Information:
              APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 749.3 GB (369.27 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 disk3 : (2.25 GB)
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              LaCie P'9233 Desktop Drive 4 TB
                        EFI (disk4s1) <not mounted>: 314.6 MB
                        LACIE SHARE (disk4s2) /Volumes/LACIE SHARE: 1.08 TB (1.04 TB free)
                        LaCie (disk4s3) /Volumes/LaCie: 2.92 TB (1.85 TB free)
              PIXART USB OPTICAL MOUSE
              Generic Mass Storage 1.06 GB
                        REALTOR (disk2s1) /Volumes/REALTOR: 1.06 GB (762.4 MB free)
              Hewlett-Packard HP Color LaserJet 3600
              Western Digital My Passport 071A 1 TB
                        disk1s1 (disk1s1) <not mounted>: 32 KB
                        disk1s2 (disk1s2) <not mounted>: 29 KB
                        disk1s3 (disk1s3) <not mounted>: 29 KB
                        disk1s4 (disk1s4) <not mounted>: 29 KB
                        disk1s5 (disk1s5) <not mounted>: 29 KB
                        disk1s6 (disk1s6) <not mounted>: 262 KB
                        disk1s7 (disk1s7) <not mounted>: 262 KB
                        disk1s8 (disk1s8) <not mounted>: 262 KB
                        My Passport (disk1s10) /Volumes/My Passport: 1 TB (984.14 GB free)
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              at.obdev.nke.LittleSnitch          (4050)
              com.vmware.kext.vmci          (90.5.7)
              com.vmware.kext.vsockets          (90.5.7)
              com.vmware.kext.vmnet          (0139.86.58)
              com.vmware.kext.vmx86          (0139.86.58)
              com.vmware.kext.vmioplug.12.1.13          (12.1.13)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] at.obdev.littlesnitchd.plist
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.SwitchBoard.plist
              [loaded] com.google.keystone.daemon.plist
              [not loaded] com.microsoft.office.licensing.helper.plist
    Launch Agents:
              [loaded] at.obdev.LittleSnitchUIAgent.plist
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.google.keystone.agent.plist
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist
              [loaded] com.adobe.ARM.[...].plist
    User Login Items:
              Low Battery Saver
              VMware Fusion Helper
              iTunesHelper
              VMware Fusion Start Menu
    3rd Party Preference Panes:
              Flash Player
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              googletalkbrowserplugin.plugin
              JavaAppletPlugin.plugin
              npgtpo3dautoplugin.plugin
              o1dbrowserplugin.plugin
              QuickTime Plugin.plugin
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin.plugin
    Bad Fonts:
              None
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO
              Volumes being backed up:
                        Macintosh HD: Disk size: 749.3 GB Disk used: 380.02 GB
              Destinations:
                        LaCie [Local] (Last used)
                        Total size: 2.92 TB
                        Total number of backups: 5
                        Oldest backup: 2012-05-05 22:57:55 +0000
                        Last backup: 2013-05-28 05:00:45 +0000
                        Size of backup disk: Excellent
                                  Backup size 2.92 TB > (Disk size 749.3 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  43%          firefox
                  12%          WindowServer
                   3%          vmware-vmx
                   2%          Little Snitch Agent
                   1%          EtreCheck
                   1%          Little Snitch Network Monitor
                   1%          plugin-container
                   1%          Skype
                   0%          mDNSResponder
                   0%          fontd
    Top Processes by Memory:
              983 MB   vmware-vmx
              344 MB   firefox
              147 MB   Skype
              131 MB   com.apple.IconServicesAgent
              115 MB   VMware Fusion
              115 MB   plugin-container
              82 MB    Finder
              82 MB    TCIM
              66 MB    WindowServer
              66 MB    com.apple.WebKit.WebContent
    Virtual Memory Statistics:
              10.80 GB           Free RAM
              2.18 GB  Active RAM
              850 MB   Inactive RAM
              2.18 GB  Wired RAM
              1.15 GB  Page-ins
              0 B      Page-outs

    Hi Linc,
    Sorry for my late reply, just got a chance to do it, it just crashed again. The following is the crash .panic from today and yesterday. Thank you very much!!
    Anonymous UUID:      
    Tue Dec 17 09:49:26 2013
    panic(cpu 0 caller 0xffffff8007edc19e): Kernel trap at 0xffffff8007e33b71, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010692d003, CR3: 0x0000000029d33065, CR4: 0x00000000000606e0
    RAX: 0xbfffff8029bb5cc0, RBX: 0x0000000000000000, RCX: 0x0000000036c92403, RDX: 0x0000000000000000
    RSP: 0xffffff81c8970e70, RBP: 0xffffff81c8970ea0, RSI: 0x0000000000000003, RDI: 0x0000000000262f25
    R8:  0xffffff8008380f20, R9:  0xffffff8008401910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000005, R13: 0x00000000ffffffff, R14: 0xffffff802889a9e0, R15: 0x0000000000000000
    RFL: 0x0000000000010086, RIP: 0xffffff8007e33b71, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000010692d003, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81c897cc50 : 0xffffff8007e22f69
    0xffffff81c897ccd0 : 0xffffff8007edc19e
    0xffffff81c897cea0 : 0xffffff8007ef3606
    0xffffff81c897cec0 : 0xffffff8007e33b71
    0xffffff81c8970ea0 : 0xffffff8007e33ad7
    0xffffff81c8970ec0 : 0xffffff8007e4f4f6
    0xffffff81c8970f10 : 0xffffff80082ac76c
    0xffffff81c8970f40 : 0xffffff7f884d0ecb
    0xffffff81c8970f50 : 0xffffff7f89c169ef
    0xffffff81c8970f60 : 0xffffff7f89c1e7e8
    0xffffff81c8970f80 : 0xffffff8007edb76b
    0xffffff81c8970fd0 : 0xffffff8007ef37c9
    0xffffff81d9a4ba50 : 0xffffff7f899f0781
    0xffffff81d9a4baf0 : 0xffffff7f899f004c
    0xffffff81d9a4bb20 : 0xffffff7f899ef83a
    0xffffff81d9a4bb70 : 0xffffff7f899eed4b
    0xffffff81d9a4bbc0 : 0xffffff7f899c1fe7
    0xffffff81d9a4bc80 : 0xffffff7f89a993d4
    0xffffff81d9a4bce0 : 0xffffff7f89a996df
    0xffffff81d9a4bd80 : 0xffffff7f893c1998
    0xffffff81d9a4bdd0 : 0xffffff7f893c178b
    0xffffff81d9a4bdf0 : 0xffffff7f893c15a9
    0xffffff81d9a4be60 : 0xffffff7f893bcc23
    0xffffff81d9a4bef0 : 0xffffff7f893bc9d7
    0xffffff81d9a4bf30 : 0xffffff80082cd50e
    0xffffff81d9a4bf70 : 0xffffff8007ec921d
    0xffffff81d9a4bfb0 : 0xffffff8007ef3e26
          Kernel Extensions in backtrace:
             com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f884ba000->0xffffff7f884e2fff
             com.apple.driver.AppleACPIPlatform(2.0)[C3EF3AFE-30FD-3902-B336-BC5346C9A7A3]@0 xffffff7f89c10000->0xffffff7f89c68fff
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f88724000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f884ba000
             com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f893b2000->0xffffff7f893e0fff
                dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f893a1000
             com.apple.driver.DspFuncLib(2.5.2f2)[AD0D3B67-D34C-3FAD-AFEB-05828FBF7F55]@0xff ffff7f899ae000->0xffffff7f89a77fff
                dependency: com.apple.vecLib.kext(1.0.0)[3DB9AEA5-1A08-36B0-9124-6AD6C61AC452]@0xffffff7f89 97f000
                dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f893a1000
                dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f893b2000
             com.apple.driver.AppleHDA(2.5.2f2)[686CFF6C-31DF-31F2-BFF3-87E2D16249F7]@0xffff ff7f89a81000->0xffffff7f89b0ffff
                dependency: com.apple.driver.AppleHDAController(2.5.2fc2)[C885D311-21A4-3C5B-AF99-4B8C27D58 C42]@0xffffff7f89965000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f88dbe000
                dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f893b2000
                dependency: com.apple.iokit.IOHDAFamily(2.5.2fc2)[2FD5ECCE-6500-3FA0-B3AB-45E2263D9980]@0xf fffff7f8992e000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f88d7b000
                dependency: com.apple.driver.DspFuncLib(2.5.2fc2)[AD0D3B67-D34C-3FAD-AFEB-05828FBF7F55]@0xf fffff7f899ae000
    BSD process name corresponding to current thread: coreaudiod
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID:
    Kernel slide:     0x0000000007c00000
    Kernel text base: 0xffffff8007e00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 41847696472943
    last loaded kext at 41507790165447: com.apple.macos.driver.AppleUSBEthernetHost          7.0 (addr 0xffffff7f8a4d5000, size 28672)
    last unloaded kext at 41568356960139: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8a4d1000, size 16384)
    loaded kexts:
    com.vmware.kext.vmioplug.12.1.13          12.1.13
    com.vmware.kext.vmx86          0139.86.58
    com.vmware.kext.vmnet          0139.86.58
    com.vmware.kext.vsockets          90.5.7
    com.vmware.kext.vmci          90.5.7
    at.obdev.nke.LittleSnitch          4050
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.msdosfs          1.9
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.7.0
    com.apple.kext.AMD6000Controller          1.1.4
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.kext.AMDSupport          1.1.4
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    System Profile:
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393747313630304700000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393747313630304700000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS727575A9E362, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: Hub
    USB Device: iPhone
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: USB 2.0 Hub [MTT]
    USB Device: USB OPTICAL MOUSE
    USB Device: Mass Storage
    USB Device: P'9233 Desktop Drive
    USB Device: My Passport 071A
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
    =====================================================================
    Anonymous UUID:    
    Mon Dec 16 11:12:08 2013
    panic(cpu 4 caller 0xffffff80050dc19e): Kernel trap at 0xffffff7f86f0e4b9, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000100542000, CR3: 0x000000002d2e6065, CR4: 0x00000000000606e0
    RAX: 0xbfffff81c5bd9438, RBX: 0x00000000fffffb06, RCX: 0x0000000000000001, RDX: 0x0000000000000000
    RSP: 0xffffff81d6bc3930, RBP: 0xffffff81d6bc3940, RSI: 0xbfffff81c5bd9438, RDI: 0xffffff8026e83800
    R8:  0xffffff81c5bd9438, R9:  0xffffff81c5bd9438, R10: 0x0000000000000001, R11: 0x0000000000000000
    R12: 0x0000000000000000, R13: 0xffffff820a298b90, R14: 0xffffff81c5fdf468, R15: 0xffffff81c5fdf4b8
    RFL: 0x0000000000010246, RIP: 0xffffff7f86f0e4b9, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000100542000, Error code: 0x0000000000000000, Fault CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81cbbe5df0 : 0xffffff8005022f69
    0xffffff81cbbe5e70 : 0xffffff80050dc19e
    0xffffff81cbbe6040 : 0xffffff80050f3606
    0xffffff81cbbe6060 : 0xffffff7f86f0e4b9
    0xffffff81d6bc3940 : 0xffffff7f86f0e42c
    0xffffff81d6bc3960 : 0xffffff7f86f096dc
    0xffffff81d6bc39c0 : 0xffffff7f86f0dc14
    0xffffff81d6bc39e0 : 0xffffff7f86f0e813
    0xffffff81d6bc3a20 : 0xffffff7f86f151ba
    0xffffff81d6bc3a50 : 0xffffff7f86f05779
    0xffffff81d6bc3a80 : 0xffffff7f86f11031
    0xffffff81d6bc3ae0 : 0xffffff7f86f03d05
    0xffffff81d6bc3b70 : 0xffffff80054cccda
    0xffffff81d6bc3b90 : 0xffffff80054cd83e
    0xffffff81d6bc3bf0 : 0xffffff80054cb28f
    0xffffff81d6bc3d40 : 0xffffff80050b6008
    0xffffff81d6bc3e50 : 0xffffff8005026bb1
    0xffffff81d6bc3e80 : 0xffffff80050139b5
    0xffffff81d6bc3ef0 : 0xffffff800501e003
    0xffffff81d6bc3f70 : 0xffffff80050c921d
    0xffffff81d6bc3fb0 : 0xffffff80050f3e26
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f86efa000->0xffffff7f86f52fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f856ba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85f7b000
    BSD process name corresponding to current thread: vmware-vmx
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID:
    Kernel slide:     0x0000000004e00000
    Kernel text base: 0xffffff8005000000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 9601777324506
    last loaded kext at 6172618490305: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f876b8000, size 335872)
    last unloaded kext at 400465741728: com.apple.driver.AppleUSBUHCI          650.4.0 (addr 0xffffff7f85d0c000, size 65536)
    loaded kexts:
    com.vmware.kext.vmioplug.12.1.13          12.1.13
    com.vmware.kext.vmx86          0139.86.58
    com.vmware.kext.vmnet          0139.86.58
    com.vmware.kext.vsockets          90.5.7
    com.vmware.kext.vmci          90.5.7
    at.obdev.nke.LittleSnitch          4050
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.udf          2.5
    com.apple.filesystems.msdosfs          1.9
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.kext.AMD6000Controller          1.1.4
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.kext.AMDSupport          1.1.4
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0

  • MBP goes freeze and rainbow screen.

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    If this is an 8 month old machine, take it in to the Genius Bar and let them fix it. It's under warranty.

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    Screensavers written for the PowerPC
    System Preference add-ons
    All Unsanity Haxies
    Browser and other plug-ins
    Contextual Menu Items
    Applications which specifically require the PowerPC G5
    Kernel extensions
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    Intel In Macs
    Apple Guide to Universal Applications
    MacInTouch List of Compatible Universal Binaries
    MacInTouch List of Rosetta Compatible Applications
    MacUpdate List of Intel-Compatible Software
    Written by Kappy with additional contributions from a brody.

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    Hello Experts ,
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    Report generated February 5, 2015 at 6:04:18 AM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
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        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
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            BANK 0/DIMM0
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            BANK 1/DIMM0
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        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 410
    Video Information: ℹ️
        Intel HD Graphics 4000
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    System Software: ℹ️
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    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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                Core Storage: disk0s2 749.30 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Logitech USB Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
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    Configuration files: ℹ️
        /etc/hosts - Count: 1
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
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        [not loaded]    com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Click for support]
        [not loaded]    foo.tap (1.0) [Click for support]
        [not loaded]    foo.tun (1.0) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.cisco.nke.ipsec (1.0.0) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Click for support]
        [not loaded]    com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]
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        [loaded]    com.paragon.NTFS.trial.plist [Click for support]
        [loaded]    com.paragon.NTFS.upd.plist [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [running]    jp.co.canon.CUPSCMFP.BG.plist [Click for support]
        [running]    jp.co.canon.UFR2.BG.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.chungwasoft.Shimo.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
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        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
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        [running]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.rim.tunmgr.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
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        [not loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.12 [Click for support]
        AdobePDFViewer: Version: 10.1.12 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
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        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
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    Safari Extensions: ℹ️
        AdBlock
        iTube Studio
    3rd Party Preference Panes: ℹ️
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        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
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            31%    TeamViewer_Desktop
            20%    WindowServer
             1%    launchd
             1%    TeamViewer_Service
             0%    UFR II BackGrounder
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        180 MB    mds_stores
        172 MB    Finder
        103 MB    WindowServer
        88 MB    TeamViewer_Desktop
        86 MB    mds
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        2.87 GB    Free RAM
        4.13 GB    Active RAM
        523 MB    Inactive RAM
        1.07 GB    Wired RAM
        2.58 GB    Page-ins
        0 B    Page-outs
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        Feb 4, 2015, 11:25:03 PM    /Library/Logs/DiagnosticReports/Activity Monitor_2015-02-04-232503_[redacted].crash
        Feb 4, 2015, 07:27:24 PM    Self test - passed
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        Feb 2, 2015, 06:33:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeAcrobat_2015-02-02-183340 _[redacted].crash

    Remove Clean My Mac: http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
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    ~Lyssa

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    Mac Owners Support Group - Join us @ MacOSG.com
      Mac611 Mobile Mac Support - about.Mac611.com
       iTunes:MacOSG Podcast | YouTube.MacOSG.com
                       An Apple User Group 

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