MBP - Slow Response - Rainbow Wheel constantly
Problem description:
MBP - very slow response and rainbow wheel shows up every time i do an action. this started happening after upgrade to Yosemite, on thing i noticed is: after the upgrade there is a progress bar that come after i enter the login details. i did disk verify and it all seems ok. safe boot also same rainbow wheel problem
EtreCheck version: 2.0.6 (91)
Report generated 22 October 2014 17:52:24 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1680 x 1050
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:6:26
Disk Information: ℹ️
Hitachi HTS725050A9A362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Prithi (disk1) / [Startup]: 498.88 GB (387.14 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) Support
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.9) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.9) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.4) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.4) Support
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.9) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.option.driver.Option72 (2.15.0) Support
[not loaded] com.option.driver.OptionHS (3.26.0) Support
[not loaded] com.option.driver.OptionMSD (1.21.0) Support
[not loaded] com.option.driver.OptionQC (1.11.0) Support
[not loaded] com.vodafone.driver (3.0.9) Support
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.0d1) Support
[not loaded] com.zte.driver.cdc_usb_bus (1.0.0d1) Support
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10) Support
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.9) Support
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] de.novamedia.VodafoneDeviceObserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
User Login Items: ℹ️
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.7 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
PSPlugin: Version: (null) Support
WebEx64: Version: 1.0 - SDK 10.6 Support
Safari Extensions: ℹ️
iTube Studio
GoPhoto.it V9.0
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
MusicManager Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
0% Google Drive
0% AppleSpell
0% opendirectoryd
Top Processes by Memory: ℹ️
112 MB Safari
103 MB Finder
86 MB Google Drive
77 MB Dock
77 MB Spotlight
Virtual Memory Information: ℹ️
69 MB Free RAM
1.57 GB Active RAM
1.50 GB Inactive RAM
1.12 GB Wired RAM
1.10 GB Page-ins
696 KB Page-outs
I'm having the exact same problem. Since installing Yosemite, my iMac (late-2013 model with 32GB of RAM) is constantly hanging ... the spinning beach ball pops up constantly. It pops up when I open files, it pops up when I open windows, it pops up when I close apps, it pops up when I open apps, etc., etc., etc. I've tried everything and can't get it to stop. And to make matters worse, I'm having the exact same problem on my 2010 iMac. It's driving me nuts.
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I got a rainbow wheel when attempting to click on a pic in Iphoto. I can copy and paste the next time I have a problem but here is what I have so far.
9/16/14 2:37:23.138 PM iPhoto[1588]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:37:23.138 PM iPhoto[1588]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:37:23.138 PM iPhoto[1588]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:37:23.139 PM iPhoto[1588]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:37:23.529 PM iPhoto[1588]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:37:23.579 PM iPhoto[1588]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:37:23.591 PM iPhoto[1588]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:37:23.621 PM iPhoto[1588]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:37:24.078 PM iPhoto[1588]: ICAGetDeviceList_Deprecated-Has been deprecated since 10.5. Calls to this function in the future may crash this application. Please move to ImageCaptureCore
9/16/14 2:37:24.866 PM WindowServer[84]: disable_update_timeout: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
9/16/14 2:37:24.919 PM WindowServer[84]: common_reenable_update: UI updates were finally reenabled by application "iPhoto" after 1.05 seconds (server forcibly re-enabled them after 1.00 seconds)
9/16/14 2:37:51.737 PM Mail[567]: [<_MCLibSasl2SaslClient: 0x600001abf800> mechanism: PLAIN security layer: no] Failed to start the SASL connection
SASL(-1): generic failure:
9/16/14 2:40:43.424 PM iPhoto[1597]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:40:43.424 PM iPhoto[1597]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:40:43.424 PM iPhoto[1597]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:40:43.425 PM iPhoto[1597]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
9/16/14 2:40:43.624 PM iPhoto[1597]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:40:43.629 PM iPhoto[1597]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:40:43.631 PM iPhoto[1597]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:40:43.635 PM iPhoto[1597]: CFURLGetFSRef was passed this URL which has no scheme (the URL may not work with other CFURL routines): /Applications/iPhoto.app
9/16/14 2:40:43.969 PM iPhoto[1597]: ICAGetDeviceList_Deprecated-Has been deprecated since 10.5. Calls to this function in the future may crash this application. Please move to ImageCaptureCore
9/16/14 2:40:58.282 PM WindowServer[84]: CGXGetConnectionProperty: Invalid connection 104295
9/16/14 2:40:58.282 PM WindowServer[84]: CGXGetConnectionProperty: Invalid connection 104295
9/16/14 2:40:58.282 PM WindowServer[84]: CGXGetConnectionProperty: Invalid connection 104295
9/16/14 2:40:58.283 PM WindowServer[84]: CGXGetConnectionProperty: Invalid connection 104295 -
My MacBook Pro is running very slow with the wheel constantly spinning. Can anyone please help?!?!
My MacBook is running very slow and the wheel is constantly spinning. It's not just using the internet as it takes forever to start, open programs, etc. It is even taking me a long time to type in this question as the spinning wheel keeps coming up. Below is the EtreCheck. I would appreciate it if someone could please help me!
EtreCheck version: 1.9.15 (52)
Report generated September 7, 2014 at 11:30:33 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 5:3:7
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (425.17 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.6) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.sony.SonyAutoLauncher.agent.plist Support
User Launch Agents: ?
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ?
iTunesHelper
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
0% mdworker
0% Microsoft Excel
0% aosnotifyd
Top Processes by Memory: ?
115 MB Microsoft Excel
115 MB Safari
70 MB Mail
68 MB com.apple.WebKit.WebContent
66 MB com.apple.IconServicesAgent
Virtual Memory Information: ?
1.71 GB Free RAM
1.46 GB Active RAM
161 MB Inactive RAM
685 MB Wired RAM
353 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My mac-mini display rainbow wheel constantly.
Also when playing music in itunes and/or typing some texts, it get hangs constantly. Please tell me if there is any solution available for it. To see my mac mini's console detail, see following link:- http://pastebin.com/DXEkz9jj
Hello, it's going to take ages to work through that log, but...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free Disk space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this hang happens.
In the Memory tab of Activity Monitor, are there a lot of Pageouts?
https://discussions.apple.com/servlet/JiveServlet/showImage/2-18666790-125104/AM Pageouts.jpg
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
It's not booting uplike it should. Its very slow. Rainbow wheel spinning all the time. Augh!
Make sure you have a backup. You should always have a backup and especially when your Mac is ailing.
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods: https://discussions.apple.com/docs/DOC-3045
Try and SMC Reset.
http://support.apple.com/kb/HT3964
Look in the Applications/Utilities folder and run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up.
Try booting in Safe Mode (Boot and hold down the Shift key.) It should take longer to boot and shutdown. Once it is booted is it more responsive?
Please download and run Etrecheck and post back the results.
http://www.etresoft.com/etrecheck -
no matter what I'm trying to do on my iMac - using safari, checking mail, or numbers, I am watching this horrible beachball spin more than actually DOING anything else. I saw a previous thread recommended to run Etrecheck, which I did and report should follow - can anyone help??
Problem description:
running slow, constant rainbow wheel
EtreCheck version: 2.2 (132)
Report generated 4/27/15, 4:40 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:41:40
Disk Information: ℹ️
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (285.16 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N disk1 : (393.7 MB)
disk1s1 (disk1s1) <not mounted> : 101 MB
disk1s2 (disk1s2) <not mounted> : 118 MB
disk1s3 (disk1s3) <not mounted> : 74 MB
disk1s4 (disk1s4) <not mounted> : 58 MB
disk1s5 (disk1s5) <not mounted> : 38 MB
disk1s6 (disk1s6) <not mounted> : 1 MB
disk1s7 (disk1s7) <not mounted> : 2 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) [Click for support]
[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4) [Click for support]
[not loaded] com.novatelwireless.kext.wwan (3.1.11) [Click for support]
[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.5) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Click for support]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWDrv (12.4.11 - SDK 10.5) [Click for support]
/System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns
[not loaded] com.lge.driver.LGELTEBus (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTEMdmData (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTENicControl (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTENicData (1.5.4) [Click for support]
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.novatelwireless.driver.3GData (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.1.11 - SDK 10.4) [Click for support]
/System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns
[not loaded] com.pantech.driver.PantechBus (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechCm (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechSer (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.QmiDriver (1.2.8 - SDK 10.5) [Click for support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.vaultmicro.driver.PTUMWCDFree (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWCSP (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWDIAG (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWMdmControl (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWMdmData (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWUSBMergeNub (12.4.11 - SDK 10.5) [Click for support]
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) [Click for support]
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) [Click for support]
Startup Items: ℹ️
TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.gamed.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.pbs.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
18 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.cache_delete.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
13 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.smithmicro.vzwwirelessd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.dtv.vgconnect.plist [Click for support]
[loaded] com.dtv.vgconnect.uninstall.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Music Manager UNKNOWN Hidden (missing value)
vzwwirelessd UNKNOWN (missing value)
DING! UNKNOWN (missing value)
uTorrent (29330) UNKNOWN (missing value)
Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)
EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
NP2020Player: Version: 4.5.2.0 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
SlingPlayer: Version: Unknown [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.3 [Click for support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Click for support]
User internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]
npBcsMcTcIO: Version: Unknown [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
Manilla
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
MacFUSE [Click for support]
MusicManager [Click for support]
TiVo Desktop [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 214.09 GB
Destinations:
Data [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 214.09 GB X 3)
Top Processes by CPU: ℹ️
11% CarboniteDaemon
10% WindowServer
5% PrinterProxy
2% distnoted(2)
2% NotificationCenter
Top Processes by Memory: ℹ️
540 MB kernel_task
430 MB com.apple.WebKit.WebContent(10)
49 MB Safari
37 MB spindump
33 MB CarboniteDaemon
Virtual Memory Information: ℹ️
248 MB Free RAM
3.76 GB Used RAM
1.09 GB Swap Used
Diagnostics Information: ℹ️
Apr 27, 2015, 04:16:09 PM /Library/Logs/DiagnosticReports/Spotify_2015-04-27-161609_[redacted].hang
Apr 27, 2015, 03:49:51 PM Self test - passed
Apr 27, 2015, 08:20:50 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-27-082050_[ redacted].hang
Apr 27, 2015, 08:20:44 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-27-082044_[ redacted].hang
Apr 27, 2015, 08:20:32 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-04-27-082032_[r edacted].hangWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Macbook Pro running very slow and keep getting rainbow wheel
Dear Friends of the Forum,
I have Macbook pro mid 2010, and I'm having some issues. The computer is running quite slow when opening any program and the rainbow wheel comes up. Further, the even when trying to click on the commands, the rainbow wheel appears again and I have had to re start the computer a couple of times.
I started the computer in safe mode and it is running a bit better, but decided to run an EtreCheck. I will share the report with the forum, as I do not have the technical knowledge to completely understand it.
I would be most appreciative if you could look at it and let me know your thoughts and recommendations.
Best,
OA
EtreCheck version: 2.2 (132)
Report generated 4/25/15, 10:56 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 959 - SN = 9G0130XGCD3MA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:15:29
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.07 GB (60.93 GB free) - 109 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% notifyd
0% SpotlightNetHelper
Top Processes by Memory: ℹ️
475 MB firefox
314 MB kernel_task
98 MB Finder
86 MB CVMCompiler(2)
82 MB UserEventAgent(2)
Virtual Memory Information: ℹ️
70 MB Free RAM
3.93 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 25, 2015, 10:38:27 PM Self test - passed
Apr 25, 2015, 02:59:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-145901_[redacted] .crash
Apr 25, 2015, 02:39:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-143901_[redacted] .crash
Apr 25, 2015, 02:14:38 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-141438_[redacted] .crash
Apr 25, 2015, 02:02:25 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-020225_[redacted] .crash
Apr 25, 2015, 01:56:32 AM /Library/Logs/DiagnosticReports/Finder_2015-04-25-015632_[redacted].cpu_resourc e.diag [Click for details]
Apr 25, 2015, 01:31:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-013145_[redacted] .crash
Apr 24, 2015, 11:08:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-24-230831_[redac ted].crash
Apr 24, 2015, 11:08:29 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-24-230829_[redacted] .crash
Apr 23, 2015, 05:48:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-23-054845_[redacted] .crash
Apr 22, 2015, 11:57:09 PM /Library/Logs/DiagnosticReports/fpsaud_2015-04-22-235709_[redacted].crash
Apr 25, 2015, 01:17:16 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-011716_[redacted] .crashI see that you don't have Time Machine configured, before you do anything you need to make a full backup onto an external hard drive.
Restart while holding Command R and choose Disk Utility to repair your hard drive. Run repair as many time as it takes to report that no more errors were found, it will probably take two or three attempts.
These are all adware, click the link next to them to remove
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove] -
MacBook Pro extremely slow start up, Rainbow wheel of death. HELP!
Hi there
My Mac has just suddenly started becoming very slow. Upgraded to Mavericks 2 months ago. Had an issue at first install that was resolved with re-installation.
Has become very slow to boot, freezing at the Grey Screen with the Apple and spining cog. (Kernel I think?)
It is also very slow once logged in. Nothing has changed system wise. Any help would be much appreciated.
EtreCheck version: 1.9.11 (43) - report generated 6 June 2014 1:53:23 pm AEST
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:32:16
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (56.74 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
[not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
[kext loaded] com.digidesign.iokit.DigiDal (9.0.4f4 - SDK 10.5) Support
[not loaded] com.maudio.usb.fasttrackpro.driver (1.8) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
[kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
[not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
None
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Flash Player Support
M-AudioFastTrackPro Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
0% TextEdit
0% fontd
0% aosnotifyd
Top Processes by Memory:
119 MB mds_stores
106 MB Google Chrome
66 MB Finder
57 MB WindowServer
45 MB Dock
Virtual Memory Information:
1.77 GB Free RAM
1.13 GB Active RAM
213 MB Inactive RAM
787 MB Wired RAM
442 MB Page-ins
0 B Page-outs
Battery Info
Charge Information:
Charge Remaining (mAh): 3391
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5599
Health Information:
Cycle Count: 806
Info received after running syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tai in Terminal
Jun 1 17:56:26 shaunmahallsmbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 10524
Jun 2 12:12:30 shaunmahallsmbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 94
Jun 6 09:24:24 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60Thanks for all the suggestions guys, I'm not too Mac savvy, so the help is very much appreciated. So here's what I've done...
Had already tried to delete CleanMyMac. So I got EasyFind, and used it to delete/destroy the rest of the files. Did the same for Roxio, Sierra Wireless and Seagate. PaceAp would have been installed with Pro Tools, which is now gone.
There are several files associated with Sierra, PaceAp and Seagate (.plist & .bom files) that I cannot delete, as I get an error saying that cannot be deleted.
Tried Verifying and Repairing Disk Permissions - All was OK
Ran through the Sleep, then Restart, then Shutdown sequence. Noticed no difference.
Reset P-Ram.
Reset SMC
Rebooted again, holding command + R and ran the disk utility.
First Verified the disk. Got errors:
Invalid Directory item count
Volume bitmap needs minor repair for orphaned blocks
The volume Machintosh HD was found corrupt and needs to be repaired.
So I then ran Repair disk, it ran through and then said:
The volume Machintosh HD was repaired successfully.
The battery condition is normal
Charge Information:
Charge Remaining (mAh): 5420
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 5482
Health Information:
Cycle Count: 806
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12401
I then rebooted, but nothing has changed. At the moment it boots to the grey screen with the Apple logo and cogwheel. Takes about 10 mins to then go through to log in. Often the fan will start running as if the system is under load.
When I click login the rainbow wheel pops up and it freezes for a while. Then it eventually loads the home page. Takes another 10 - 20 mins to load everything, the clock and wifi connections in the top right take ages to load.
It will be extremely slow for another 20 mins or so. Cant open folders or do simple tasks without getting the rainbow wheel. Then after a little while it seems to run OK, but still sluggish.
There are no programs that are launched on startup, and I close all programs before shutting the system down. I have over 100 GB free space on the harddrive. Yet I notice in the data from EtreCheck, it states there is only 66 Gb.
Haven't used Time Machine, as my external harddrive is formatted to FAT32, and I have nowhere to store all its contents to reformat it to Mac Extended Journal. I have backed up all the files from the system that I need.
So is there anything else I can try? Should I try a full system wipe and reinstallation? If so, how do I go about this?
I'm assuming unlike PC's, it's not just a simple task to replace the harddrive, if it is failing hardware?
I'm in rural Australia, so not readily near a Mac Support Shop. But if it is hardware, I'll just have to figure out some way to get to one.
Here's the updated info from EtreCheck, if its of any use..
Thanks again everyone the help, muchos gracias!
EtreCheck version: 1.9.11 (43) - report generated 7 June 2014 1:54:42 pm AEST
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:11:8
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (66.67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
[not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
[kext loaded] com.digidesign.iokit.DigiDal (9.0.4f4 - SDK 10.5) Support
[not loaded] com.maudio.usb.fasttrackpro.driver (1.8) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
[kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
[not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
None
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Flash Player Support
M-AudioFastTrackPro Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
8% Google Chrome
8% WindowServer
2% hidd
0% mdworker
0% fontd
Top Processes by Memory:
254 MB coreservicesd
127 MB Google Chrome
111 MB com.apple.IconServicesAgent
86 MB Finder
61 MB Google Chrome Helper
Virtual Memory Information:
780 MB Free RAM
1.52 GB Active RAM
716 MB Inactive RAM
917 MB Wired RAM
823 MB Page-ins
0 B Page-outs -
Mac is running very slow rainbow wheel is popping up all the time
mac is running very slow rainbow wheel is popping up all the time
This happened to my iMac a few months ago. Back-up your data then RUN, don't walk to your local Apple repair store, your internal hard drive is failing. They were not able to retrieve any data from the original hard drive; the fix was a new hard drive. I was told the hard drives are made to last 2-5 years. Mine was about 3 years. Good luck!
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Slow Macbook Pro with frequent spinning rainbow wheel!
My Macbook Pro suddenly is very slow especially when using Google Chrome. I usually get the spinning rainbow wheel for most tasks and on chrome it often says "waiting on cache" or "waiting on app cache". I don't think it's just chrome because I have had problems with other applications as well. I've tried repairing disk permissions multiple times as well as deleting browsing history and nothing has solved the problem so far. I had a similar problem earlier in the year when I had to go to a store to get theBRACKET,HDD,FRONT,WITHIR/SLEEP/HDCABLE fixed. Any tips or suggestions would help! Don't really want to have to go back to a store to get this fixed again. etrecheck is below
EtreCheck version: 1.9.15 (52)
Report generated September 18, 2014 10:54:44 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents: ?
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[failed] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Spotify
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins: ?
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
17% mds
5% Google Chrome
2% Google Chrome Helper EH
1% WindowServer
0% ps
Top Processes by Memory: ?
209 MB Google Chrome Helper EH
160 MB Google Chrome
89 MB Google Chrome Helper
63 MB mds
57 MB Dock
Virtual Memory Information: ?
301 MB Free RAM
1.87 GB Active RAM
640 MB Inactive RAM
1.21 GB Wired RAM
2.95 GB Page-ins
52 KB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My macbook pro has slowly been getting worse over the last few months, it takes ages to load up when i turn it on, and whenever i try to click on something (google chrome, itunes, etc) i get the rainbow wheel for an unknown amount of time, its so slow! i can barely do anything on it, im having to upload this question on my ipod because i cant use my mac, ive had the mac for about 4 years, and i dont think its anything to do with the memory, any help would be very grateful!
Sounds like it might be your hard drive.
Go to Applications -> Disk Utility, select your hard drive, and click on the "Info" button and see what is reported for your S.M.A.R.T status at the bottom of the screen: -
New / refurbished macbook pro -safari slow (rainbow wheel appears often)
Problem description:
new/refurbished macbook pro - safari runs slow (rainbow wheel appears frequently)
EtreCheck version: 2.1.5 (108)
Report generated January 9, 2015 at 5:18:04 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Mid 2014) (Verified)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 19:56:51
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (49.75 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Fitbit Inc. Fitbit Base Station
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[running] com.fitbit.galileod.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DING! Application (/Applications/DING!.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
LogMeIn: Version: 1.0.660 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.660 [Support]
LogMeInSafari64: Version: 1.0.660 [Support]
Silverlight: Version: 4.0.60831.0 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% Fitbit Connect Menubar Helper
0% AppleSpell
0% CarboniteStatus
0% notifyd
Top Processes by Memory: ℹ️
180 MB installd
137 MB Safari
129 MB Finder
120 MB ocspd
105 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
952 MB Free RAM
3.78 GB Active RAM
2.88 GB Inactive RAM
975 MB Wired RAM
2.72 GB Page-ins
324 KB Page-outs
Diagnostics Information: ℹ️
Jan 7, 2015, 09:21:48 PM Self test - passed
Jan 7, 2015, 02:00:40 PM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-140040_[redacted].crash
Jan 7, 2015, 04:28:33 AM /Library/Logs/DiagnosticReports/ocspd_2015-01-07-042833_[redacted].crashIf you haven't already done so, try this simple step first.
-
firefox 4.0.1 is constantly freezing, having to reboot constantly, and not responding to key strokes, and very slow responses to keys strokes and to change sites. Firefox 3. (the previous incarnation of firefox) did not have such problems - this has started since "upgrading to 4.0.1 - I want to change back to the previous Firefox since this is a serious problem - need specific instructions on how to go back to the old Firefox
Do you have multiple keyboard layouts installed?
It is possible that you have switched the keyboard layout by accident.
* http://support.microsoft.com/kb/258824 - How to change your keyboard layout
Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
* Make sure that you have the Language bar visible on the Windows Taskbar
* You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
* Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
* You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application -
My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?
That sounds horrible. There are a number of reasons it could occur.
The first thing to do is ensure you have adequate backups, because what you describe can be a symptom of impending disk failure.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting. There are four separate parts to it; read everything first.
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.
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