MBP slow to boot and WILL NOT boot from external drive

I have two problems. First my friends MacBook Pro which is less than a month old is taking long to load. So I did a clean install without installing anything other than what came. Still slow to boot. Sometimes I see a light blue screen for a while before getting into the desktop. She complains of the beachball far too often. She says my MacBook is faster than her Pro, which is not right.
So I came down with my external LaCie drive, which I cloned from my iMac 24". I wasn't able to boot from the external (firewire) drive using her MacBook Pro. I thought my LaCie drive was bad or soemthing, but when I got home, I hooked it up to my MacBook and booted from the external drive just fine. I use SuperDuper to make a bootable clone.
So as it stands now, her computer is slow to boot into the OS, and it won't let me boot from my external drive. Does anyone have any idea what this could be? I did a clean install, used cocktail, etc. If it persists, I'll tell her to take it in.
Thanks,
Bryan

Robert,
I have no idea what you mean by Apple is not responsive to the issue. If you want help, please start a new topic thread so someone can help you identify the problem without the distraction of other people's problems around yours. Blaming people does not solve problems.
This is the link to post a new topic on this board:
http://discussions.apple.com/forum.jspa?forumID=1149&start=0
This is a user to user board. If you need help from Apple, call AppleCare directly here:
http://www.apple.com/contact/phone_contacts.html

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