MBP software update stuck at "running package scripts"

Hello
I was updating my Macbook Pro and it was on the Install and Restart process but has been stuck on "Installing 6 items - Running package scripts" in the Software Update window for over an hour.
Nothing seems frozen because the mouse is running fine and the progress bar is still spinning, but I'm not really sure if this is normal or if there's something wrong.
Any help is greatly appreciated!

Just had the same problem. What I did to fix this was to log in with SSH and kill the Safari process. Looks as if having Safari running when starting the update (noticed the update was for Safari) prevents it from completing.

Similar Messages

Software update freezes at running package scripts

I have owned this mini for two months. When I first brought it home, it required a software update. That failed and the computer quit working. Had to return it to the dealer for repairs. 2 weeks.
Today, I received the next software update message. Without thinking, I accepted it. Now the update has been stuck on "running package scripts" for 45 minutes.
Unfortunately, I did not look to see what was being updated. I have no idea what or how big.
I cannot find any information in the forums regarding what to do, but my only option is power off. To do the update, I logged out and did a restart. There is no way for me to kill this process and manually clean up the install directories.
Two software updates and two failed updates. Last time it physically harmed my computer.
Any suggestions?

Just had the same problem. What I did to fix this was to log in with SSH and kill the Safari process. Looks as if having Safari running when starting the update (noticed the update was for Safari) prevents it from completing.

Have downloaded the new software for itunes but it seems to be stuck on "running package scripts" any ideas?!?!

why is i stuck on "running package scripts"?

I've checked the "More like this" section and seems to be mostly a PC problem? I'm using and Mac though. I've also unpluged the only other USB that was plugged. Can anyone help?

Trouble downloading Itunes 10.7 stuck on "running package scripts"

I have an new Ipad, and when trying to sync with my imac, it said that I must download itunes 10.7 in order to use itunes on my ipad. I was able to download ok, but when I went to install, it stuck with one minute to go on the install - with the progress reported at "running package script"
can anyone help

If you're running Mac OS X 10.6 through 10.6.7, run the Software Update pane of System Preferences.
If you're running Mac OS X 10.5 on an Intel Mac, buy a Mac OS X 10.6 DVD from the online Apple Store.
If you're running Mac OS X 10.5 on a PowerPC Mac, you can't.
There is no iTunes 10.6.8.
(72032)

My computer has been stuck on "running package scripts" for hours.

Hi, earlier tonight I tried to update my iTunes so I could in turn update my iPhone. My computer said I had 3 available updates, iTunes, Safari, and some type of security thing (I havent updated in a while.) So I I installed and restarted. It seemed to be going fine. But it's been about 2 hours since the restart and I am still on a grey screen with a pop up that says " Installing 3 items" "running package scripts" and the blue progress bar is about 3/4 of the way, which it has been since I started checking over an hour ago. Anyone have any ideas on how to go about fixing this problem? Thanks.

Gray, Blue or White screen at boot, spinner/progress bar

I am trying to download 10.5 it get stuck at running package scripts

I am trying to download 10.5 it get stuck at running package scripts

henrynehines wrote:
I like my 10.5.8 Macbook. I am having trouble downloading a 10.5.8 iTune
What kind of trouble?
What are the steps in downing this 10.5.8?
There is no iTunes 10.5.8
Click the link to download 10.6.3.
-> http://support.apple.com/kb/DL1575
Why didn't the 11.0.2 iTune work on my computer?
Because you need Mac OS 10.6.8 or later.
FYI: I HIGHLY suggest you remove the serial number from your signature line

HT1199 I have been trying to redownload itunes. The download seems stuck on the "Running Package Scripts" page. It says "about one minute" remaining for the download but, that was 2 hours ago. Anything I can do?

I have been trying to re-download itunes. This is in an effort to try to recover my new iphone 5s which after the latest update, was put into recovery mode. When I connected to itunes, I was given the message that I couldn't recover the phone. So, support suggested that I re-download itunes. The installation seems stuck on the "Running Package Scripts" page. It says it only has about a minute left to complete this process - however that was over 2 hours ago! Help! What can I do next?

Disconnect the iPhone from your Mac.
Shut down your Mac, wait about ten seconds then restart.
Then try downloading iTunes > Apple - iTunes - Download iTunes Now
Do not reconnect the iPhone until iTunes is installed.
If that didn't help, the startup disk may need repairing.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If DU reports errors, start up from your Mac install disc to make repairs.
Instructions here > Mac OS X 10.6: Reinstalling Mac OS X

Freezing when "Running Package Scripts"

Hello,
Recently, I've tried running two different installations. One was a Microsoft Office update and the other was installing some design software. Both had the same problem - the Installer freezes once it gets to the "Running package scripts" part of the installation, with the install time remaining sticking at "Less than a minute." When this first happened with the Microsoft Office, I ended the program. Then when I was shutting down, it wouldn't let me shut down the computer until it ended, so I let it sit for a few hours and it finally worked. Is there any way to fix this issue?

Hi there,
This can occasionally occur if your disk permission are incorrect. I would recommend taking a look at the article below and repairing the disk permission on your drive.
About Disk Utility's Repair Disk Permissions feature
http://support.apple.com/kb/ht1452
Hope that help,
Griff W.

Software Update stuck: "Moving files into place"

Software Update stuck. In OS C Lion (10.7.4) I ran Software Update on 25-Jul-2012 (The day when OS X Mountain Lion was released). Software Update had 5 updates, such as Safari 6.0, Remote Desktop, iPhoto (?). Software update gets about 95% done, based on the progress bar. Then it hangs... for hours. I finally had to force-Quit Software Update. Rebooted. Tried again. Same problem. Rebooted and rest the PRAM (command-option-P-R) at start-up. Ran Software Update and had the same problem. Software Update hangs while "Moving files into place." Has anyone else seen this problem and know how to get it to work?

I discovered that if I selected only one update at a time to install, all but one installed (i.e., Remote Desktop, Safari 6, and iWork update). The one update that did not install was the iPhoto update. I had left the install to run overnight (about 7 hours). Console log for /var/log/install.log when installing iPhoto update follows:
Jul 25 21:39:25 mymac installd[2768]: PackageKit: Extracting file://localhost/Library/Updates/041-5716/iPhoto9.3.2Update.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 25 21:40:09 mymac installd[2768]: PackageKit: Extracting file://localhost/Library/Updates/041-5716/iPhoto9.3.2ContentUpdate.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 25 21:40:15 mymac installd[2768]: PackageKit: Executing script "preinstall" in /private/tmp/PKInstallSandbox.cAwBIw/Scripts/com.apple.pkg.iPhoto9.3.2Update.fK Mu0v
Jul 25 21:40:16 mymac _spotlight[4876]: Running Install Scripts . . .
Jul 25 21:40:16 mymac _spotlight[4878]: Begin script: AlertAll.sh
Jul 25 21:40:17 mymac installd[2768]: preinstall: 2012-07-25 21:40:17.123 AlertAll[4880:707] Looking for applications at
Jul 25 21:40:17 mymac installd[2768]: preinstall: 2012-07-25 21:40:17.178 AlertAll[4880:707] --(null)
Jul 25 21:40:17 mymac installd[2768]: preinstall: 2012-07-25 21:40:17.188 AlertAll[4880:707] img:1
Jul 25 21:40:17 mymac installd[2768]: preinstall: 2012-07-25 21:40:17.196 AlertAll[4880:707] >> timerMethod
Jul 25 21:40:17 mymac installd[2768]: preinstall: 2012-07-25 21:40:17.197 AlertAll[4880:707] >> updateTable
Jul 25 21:40:18 mymac installd[2768]: preinstall: 2012-07-25 21:40:18.354 AlertAll[4880:707] >> applicationShouldTerminate
Jul 25 21:40:19 mymac installd[2768]: preinstall: 2012-07-25 21:40:19.385 AlertAll[4880:707] >> applicationWillTerminate
Jul 25 21:40:19 mymac _spotlight[4888]: End script: AlertAll.sh
Jul 25 21:40:19 mymac _spotlight[4889]: Begin script: deleteObsolete
Jul 25 21:40:19 mymac _spotlight[4893]: End script: deleteObsolete
Jul 25 21:40:19 mymac _spotlight[4894]: 2 Install Scripts run.
Jul 25 21:40:19 mymac installd[2768]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root (2 items) to /

Snow Leopard XServe 10.6.3 upgrade frozen at "Running package scripts"?

The Automatic update program for installing and updating Snow Leopard xServe appears to be frozen at the "Running package Scripts." It has been at this position for about 12 hours with the bar all the way to the right on the install process. What is the verdict; do I let it run some more or should I do a hard reset and do the stand alone download and install?

I was having this problem and think I found the solution. I just got my computer new and was trying to install FCS 2. The installation would freeze at "Running Package Scripts." I tried many times, all with this result. Finally, I went to Activity Monitor to force quit the installer. I pulled up the CPU usage monitor and noticed that one of the threads was at a steady 100%. I quit the installer, but it was still at 100%. I checked the process list and noticed that there was a PowerPC process titled "translate" still running with 100% CPU usage.
So, I tried the install again. This time, instead of force quitting the installer, I force quit the "translate" process. Immediately, the installer kicked back in to action and finished. Hope this helps.

Re-download a Software Update to a Deployment Package

Hi,
Is there a way to force SCCM to re-download a Software Update into a Deployment Package?
When you download a Software Update (right-click the update and click download), the wizard asks which Deployment Package to add it to (an existing package or create a new one). The update is then downloaded to the UNC path specified in the package
with each update under a different directory (named as a GUID).
My issue is that many of these GUID directories have been accidentally deleted from the UNC path. I know how it happened and that isn't the issue here - I simply want to download the updates again. I would like to right-click my Software Update
group, select "Download", point it to the existing package and have all the updates download again.
When I try and do this, the wizard works fine and it processes each update and says "Success" - however, they are not actually re-downloaded! It's like there is a link somewhere between the update and the package such that it knows it should
already be there and therefore it skips over it without actually checking whether it really does exist.
Is there a way to force SCCM 2012 to ignore the fact that it thinks the update is already there and re-download it? What I really want to do is change the "Downloaded" field from "Yes" to "No" which I think would achieve
what I want to do - I just can't find a way to do it.
What am I missing?
Cheers,
David

I had this same basic problem on a new SCCM 2012 R2 suite I built. I made all the Software Update Groups and Packages and deployed them. They all worked except for the one for Office 2010. Errors said could not process that package, couldn't find a
folder within the source location for the package, and on the DPs the Office 2010 package was there but had 0 for the size of the package.
I deleted the Office 2010 source update folder and package. Then you go to the updates in question, r-click and select deploy (it'll let you do that even if it thinks it's already deployed), create the new package, let the download run, r-click, and edit
membership as needed, and deploy. This worked for me.
Ben JohnsonWY

Acrobat X pro (OSX 10.8.2) installation stalls at "running package scripts"

Can anyone help resolve this installation problem?

Rave,
I have the same problem (10.8.2) trying to install Acrobat Pro X from the DVD. When I select just the Acrobat installation from the payloads folder on the DVD it's just Acrobat that's hanging at the "running package scripts" message. If I force quit the installer and restart the computer, Acrobat 10.0.0 will start up, but will not update to 10.1.5, giving DW006 and DW050 errors. If I do a total install from the DVD, same problem, so it appears specific to Acrobat. Thank you for the tip on getting the installer log. Please let me know if you need the whole 5 page .txt document or if this is enough to diagnose from.
Thanks,
Sean
Here is the error that repeated over 422 pages in the saved Installer Log "Show All Logs" file.
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: /private/etc/sudoers is mode 0664, should be 0440
Here is the context in the file where things started going awry.
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: Extracting file://localhost/Volumes/CS5_5%20Design%20Std%201/Adobe%20CS5_5%20Design%20Standard/paylo ads/AcrobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/PDF Services, uid=0)
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: Extracting file://localhost/Volumes/CS5_5%20Design%20Std%201/Adobe%20CS5_5%20Design%20Standard/paylo ads/AcrobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#preferences.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Preferences, uid=0)
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: prevent user idle system sleep
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: suspending backupd
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.kWY60c/Scripts/com.adobe.acrobat.10.viewer.preinstall.pkg.E FG.TTqVGh
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: /private/etc/sudoers is mode 0664, should be 0440
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: no valid sudoers sources found, quitting
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: /private/etc/sudoers is mode 0664, should be 0440

Installation stalled at running package scripts installing Cuebase 4

Innstallation of cuebase le4 stalled at running package scripts and will not finish, restart, shutdown or anything else

Contact the software vendor for their help.

Running Package Scripts FAIL

Trying to install Rosetta Stone on my Mac Book Pro, but the installation fails everytime on "Running Package Scripts". The software is compatible with Mac OS's 10.5.8 or higher, and I'm running Mac OS 10.6.8. Any suggestions on how to trouble shoot?

Trying to install Rosetta Stone on my Mac Book Pro, but the installation fails everytime on "Running Package Scripts". The software is compatible with Mac OS's 10.5.8 or higher, and I'm running Mac OS 10.6.8. Any suggestions on how to trouble shoot?

Why won't my download go past the running package scripts ?

My download won't go past the "running package scripts" stage. Help!

Not enough information. We need all details about what, where, how, the errors you see when, etc.
Ben

MBP software update stuck at "running package scripts"

Similar Messages

Maybe you are looking for