MBP Still running slow after install from scratch
I have a 13-inch, Early 2011 macbook pro. 2.3 GHz Intel Core i5. 4 GB 1333 MHz DDR3. It was running very slowly for a few months. Did a disk verify and found the hard drive was corrupt. I did a completely fresh install from scratch and upgraded to 10.9.1. (still running 10.9.1). I did not bring over any of the files or apps from the old system. Wanted to start from scratch.
The problem: It is still slow as heck. I mean, I will click on a folder, it will beach ball for a 3 seconds, then open the folder (for example). It is almost unusable. I just used the disk utility again and checked the hard drive and permissions and no issues were found. Anything else I can try or should I sell and buy something new? I really need to be productive on this machine and this is killing it... Help!
Your machine should be fine once it's fixed. This isn't a processor problem. Either the hard drive is bad as a brody suggested, or the SATA cable that connects it to the motherboard is bad. A way to test this is to move the hard drive to an external enclosure and boot it from there. If it runs better, it's the SATA cable.
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_3?ie=UTF8&qid=1393938834&sr=8-3&keywords=2.5+enclosure
http://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Early+2011+Hard+Drive+Ca ble+Replacement/5120
Similar Messages
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Macbook Pro still running slow after reformat
So my Macbook pro, which is about 3-4 years old now, just started running slow after the latest update i did, whichever the latest one was. Possibly a security update or whatever it was. So i decided it was time to reformat and just clear out the stuff on my computer so i erased the HD and reinstalled Snow Leopard. After all that it still lags and is slow. Its slow on things like scrolling down a web page, or opening programs, or when i use expose, it isn't super smooth like it normally is.
My MBP has 4gb of ram and 2.2ghz. I have also tried to repair the disk permissions, but didnt seem to help drastically. Any suggestions?Hi there,
Have you applied all updates? Using Software Update or manually? Checked for EFI and SMC versions?
Don't you have any clue from Console logs?
Repair as T posted and bring back news and info about your Graphic Card.
Good luck. -
Macbook Pro 2011 - running slow after installing Yosemite
Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite. Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
Problem description:
Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 19:04:01 GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (392.29 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Safari Extensions: ℹ️
Pin It Button
LastPass
AddThis
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
Destinations:
HD-PCU2 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2014-05-30 10:03:08 +0000
Last backup: 2014-09-23 17:43:37 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 106.59 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% AddressBookSourceSync
1% mds_stores
1% Microsoft Outlook
1% BBLaunchAgent
Top Processes by Memory: ℹ️
206 MB com.apple.WebKit.WebContent
176 MB Safari
82 MB mds_stores
77 MB Microsoft Outlook
77 MB Finder
Virtual Memory Information: ℹ️
32 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.12 GB Wired RAM
32.91 GB Page-ins
1.30 GB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook running slow after installing Snow Leopard
I have 1 Gb of memory & MacBook is running slow after I installed Snow Leopard. Would it help to add more memory?
R C-R wrote:
No, inactive memory is just that: memory not actively used by anything. Paged out memory is a chunk of memory that has been swapped out to the hard drive. It must be paged back into memory if its contents are needed for anything. "Paged" refers to the amount of memory swapped in & out at a time, since the OS does this in units of memory called "pages."
This is the simplified, executive summary version. For all the gory details, see Mac Dev Center: Memory Usage Performance Guidelines: Memory Management in Mac OS X.
Thanks much. I know that it is not being used by anything currently. But, does it contain what I mentioned above, or is there a better description for what is in inactive memory? And, were does it go when replaced by something else? Paged to swapfiles?
Edit: Go to go now. Will check in later. And, I will read the memory link provided.
Message was edited by: donv (The Ghost) -
Imac 11,2 running slower after installing software updates
I purchased my imac 11,2 Sept. 2010. I recently downloaded my software updates that included airport utility, itunes and canon printer software update. Since these downloads, the imac has been very slow. Does anybody have any suggestions why my imac runs slower after software updates and what can be done to get my imac back to previous speed.
isis24680,
Welcome to the Apple Discussions!
Did you run Disk Utility> Repair Permissions? Do you have your eMac in display-only sleep overnight, or use a utility such as OnyX, or otherwise ensure the Unix crom maintenenace scripts run? OS X 10.4.2 (in 7/05) included provision to force the maintenance scripts when sufficiently oberdue; it's possible you're seeing the Mac trying to catch up on a year-plus worth of maintenance.
Do you have anything showing in System Preferences> Others, especially anything that adds to the menu bar? You'll need to check that any add-on system utilities or background programs are updated to run properly under 10.4.6; a quick way to check is to Start Up in Safe Mode and see if performance returns to normal.
Open Applications> Utilities> Activity Monitor, show all tasks, and sort the list by CPU. Is their anything regularly showing up at more than say 15% of the CPU usage? -
Please help my MBP is so slow after installing yosemite
After installing Yosemite my computer lags, crashes, and is so slow. Please help!!
Problem description:
My late 2011 17 inch MBP has slowed down so much since installing Yosemite. My mail and other apps just crash or i get the rainbow ball of death.
EtreCheck version: 2.1.8 (121)
Report generated March 5, 2015 at 1:39:55 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.5 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 140
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 10:23:42
Disk Information: ℹ️
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (584.36 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.spindump.plist
[killed] com.apple.wdhelper.plist
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AT&T Locker Uploader Application Hidden (/Applications/AT&T Locker Uploader.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 9.5.5 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 164.57 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 30
Oldest backup: 2014-02-25 21:26:49 +0000
Last backup: 2015-02-12 12:32:16 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 164.57 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
2% Google Chrome
0% AppleSpell
0% fontd
0% Google Drive
Top Processes by Memory: ℹ️
365 MB Google Chrome Helper
189 MB Google Chrome
69 MB mds_stores
69 MB Finder
56 MB WindowServer
Virtual Memory Information: ℹ️
33 MB Free RAM
1.36 GB Active RAM
1.34 GB Inactive RAM
1.19 GB Wired RAM
13.90 GB Page-ins
266 MB Page-outs
Diagnostics Information: ℹ️
Mar 5, 2015, 01:08:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-05-010829_[redact ed].crash
Mar 3, 2015, 03:14:22 PM Self test - passed
Mar 2, 2015, 03:55:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/coupond_2015-03-02-155545_[red acted].crashActivity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
My macbook pro runs slow after install of lion
i was wondering if anyone is having any issues after installing lion and doing the 10.7.3 update? i noticed a slow performance after i did the update. i also added 8 gigs of memory hoping this would help, but it didnt i also formatted the drive install snow leo and my boot time was 2 minutes i upgraded to lion and my boot time jumps to 6 plus minutes. i have run the disk permission finds some problems then repair but still my macbook runs slow HELP ME!!!!!
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the times of the log messages referring to boot times. Now clear the search box and scroll back in the log to the time of the most recent boot when you had the problem. Post the messages logged during the time when you had the problem – the text, please, not a screenshot. For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time. If the problem is a crash or a shutdown hang, post the messages from before the boot time, when the system was about to crash or was failing to shut down.
Edit out excessive repeats and personal information, if any.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search the archived log, and if necessary the older ones below them, for the same information.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please do not post shutdownStall or hang logs – they're very long and not helpful. -
VISTA SYSTEM RUNS SLOW AFTER INSTALLING ITUNES 10.5.3.3
First I could not download Itunes new version 10.5.3.3 by clicking on down load in Itunes. I had to open my browersand go to Apple site and down load. Once down loaded I installed 10.5.3.3, Now it seems my system is running slow and hangs. Not just in Itunes but in other progams also. Any ideas?
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store -
MBP Periodically Running Slow After Just 1 Month
The other day, my computer randomly started to struggle, as if the frame rate was dragging. Video through VLC worked fine, however. After restarting (shut down took much longer than usual), it was solved. Typing seemed slowed as well.
And today, the Quick Look Helper began sucking up my quad core to around 15%. I reset the PRAM and that seemed to solve the problem for now, but it's been struggling for a while -- stuttering on flash videos and what not.
However, the computer running slow has been a persistent issue nonetheless, and yes I've accounted for my limited 4GB RAM, but it's struggled purely on Chrome on occasion.
Any ideas for why I'm seeing bottlenecking like this?Try these:
First - go to system preferences - startup disk and select your hard drive as the startup drive (if already selected - select it again) - and restart your Macbook.
Second - once you've done the first one - go to disk utility and verify your disk permissions - repair if errors are found and restart your Macbook once the repairs are done.
Last - if none of the above works for you, do a SMC RESET.
good luck -
MacBook Pro has been running slow after installing Yosemite
Hey,
I have a MacBook Pro and recently updated from OS 10.6.8 to Yosemite. My computer has been running really slow lately.
Here is my EtreCheck Report:
Problem description:
Mac has been running very slowly
EtreCheck version: 2.1.6 (109)
Report generated January 18, 2015 at 10:42:01 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 989
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2:48:14
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (78.83 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[not loaded] org.eyebeam.SelfControl.plist [Support]
User Launch Agents: ℹ️
[loaded] com.divx.agent.postinstall.plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Spotify UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.1.102.55 [Support]
OVSHelper: Version: 1.0 [Support]
Flash Player: Version: 11.1.102.55 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
DivXBrowserPlugin: Version: 2.2 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 4.0.51204.0 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
DivX Plus Web Player HTML5 <video> [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
MacFUSE [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
24% Google Chrome
12% WindowServer
4% coreaudiod
3% Google Chrome Helper EH
2% hidd
Top Processes by Memory: ℹ️
279 MB Google Chrome Helper EH
176 MB Finder
150 MB Google Chrome
77 MB WindowServer
69 MB Pages
Virtual Memory Information: ℹ️
171 MB Free RAM
1.28 GB Active RAM
1.14 GB Inactive RAM
821 MB Wired RAM
4.60 GB Page-ins
135 MB Page-outs
Diagnostics Information: ℹ️
Jan 18, 2015, 07:54:30 PM Self test - passed
Jan 18, 2015, 06:51:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Photo Booth_2015-01-18-185108_[redacted].crashBack up your Mac, if you have not already done so. To learn how to do that read Mac Basics: Time Machine backs up your Mac.
You inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it. For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.
Google Chrome is known to run notoriously poorly on Macs. If you want to run Google Chrome, you may need to install more memory, upgrade your Mac to a newer model, or both. Use Safari or Firefox, both of which will run well and do not litter a system with a plethora of resource - hungry "helpers" and other constantly running intrusive processes such as those Google insists upon installing.
Adobe Flash Player is outdated. If you need to use Adobe Flash Player, you must keep it up to date. New versions appear very frequently.
You are running a torrent client. Doing so will leave you vulnerable to malware, data theft, or both.
Some users have resolved otherwise inexplicably poor performance with an SMC reset. Read and follow all the steps including those that may appear to be inapplicable or trivial.
If your Mac still performs poorly, please determine if the same problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
If none of the above resolves your concern, more information is required. To augment the information you already provided, follow the instructions below.
If your Mac is momentarily unresponsive, consider the following.
Launch the Console app - it is in your Utilities folder. You can find it by selecting Utilities from the Finder's Go menu.
If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu. Select Show Toolbar if it is not already shown.
Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's problem.
To do that click the Clear Display button in the Toolbar. All previously displayed log entries will be disappear.
Next: Perform whatever actions cause the Mac to exhibit the slow behavior. If the problem is caused by errors logged by the system, the Console window will show them being recorded in system.log.
One or more of them, along with their time stamps, may reveal the reason for the problem you describe.
Copy and paste those log entries in a reply. If hundreds of the same repetitive messages appear, please edit them before posting. There should be no need for more than a few log entries.
Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered. -
2009 macbook running slow after installing 2011 microsoft office, skype won't work either
Daughter just installed microsoft office 2011 ( her college sells it to students for $15.00 & you can use it for 4 years) on her 2 year old macbook. Computer is now running very slow and she isn't able to skype either. She got rid of her old microsoft program. Any clue what is going on? Could she need more memory or something? Maybe a trip to the genius bar over Thanksgiving break? She installed it because she was unable to open many documents she was recieving from professors because she was running an old version of office.
Karen...
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
And the startup disk may need repairing.
Follow the instructions here > Using Disk Utility to verify or repair disks -
Macbook running slow after installing Yosemite
Problem description:
macbook runs extremely slow (opening any files, especially iPhoto, safari pages) especially after “upgrading” to Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 at 2:12:33 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Technical Specifications)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 705
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 13 days 16:47:48
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (90.83 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.silex.driver.sxuptp (1.5.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printuitool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.xpc.loginitemregisterd.plist
14 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.Kerberos.digest-service.plist
[failed] com.apple.loginwindow.LFVTracer.plist [Click for details]
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
13 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
encore_reg Application (/Library/Application Support/Datalode/Hoyle Puzzle 2010/encore_reg.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% Fitbit Connect Menubar Helper
0% printtool
0% BelkinRouterMonitor
0% dlnaPlugin
Top Processes by Memory: ℹ️
60 MB Safari
34 MB mds
32 MB WindowServer
28 MB com.apple.WebKit.WebContent
21 MB Finder
Virtual Memory Information: ℹ️
36 MB Free RAM
399 MB Active RAM
384 MB Inactive RAM
684 MB Wired RAM
102.92 GB Page-ins
3.07 GB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 01:15:07 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-28-131507_ [redacted].crash
Mar 26, 2015, 07:54:41 PM /Library/Logs/DiagnosticReports/???_2015-03-26-195441_[redacted].cpu_resource.d iag [Click for details]
Mar 25, 2015, 09:13:00 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-25-211300_[ redacted].cpu_resource.diag [Click for details]1. You need to upgrade your ram. 2GB is not enough. Upgrade to the maximum of 8GB for best results. Only buy ram from either Crucial http://www.crucial.com/ or in the US from OWC http://eshop.macsales.com/
2. You have the Genio malware. Run AdwareMedic to find and remove it http://www.adwaremedic.com/index.php or try to find and remove the files manually by following these instructions Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
3. Uninstall FitBit software and hardware, it's not compatible with Yosemite. -
Safari runs slow after installing mountain lion
Safari is running very slowly since I installed Mountain Lion. Any suggestions about why this is happening or how to improve the speed?
I ordered something from a website I haven't used before, and it was very slow, but I don't know if it's that website or safari. Safari is the only browser I use.
-
MBP Bootcamp XPSP3 slow AFTER wakeup from hibernation
Very weard problem on my brand new MBP santa rosa.
WINXPSP3 runs fine and fast if booted cleanly. But when i hibernate and then wakeup it is extremely slow incl screen draws, explorer window etc etc. Only a reboot will give back the normal speed.
I tried with standby mode but then it behaves normal.
Any ideas ?????
p.s.
Have latest bootcamp drivers (2.1).When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac Mini Running Slow After Installing Yosemite
After downloading the new update my mid 2011 mac mini runs super slow,Its slow when booting up, selecting an application, surfing the internet, etc
Hardware Information: ℹ️
Mac mini (Mid 2011) (Technical Specifications)
Mac mini - model: Macmini5,1
1 2.3 GHz Intel Core i5 CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 288 MB
2367 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:27:42
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (440.49 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. MacBook Air SuperDrive
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Support]
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Support]
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.287 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
3% mds
0% AppleSpell
0% SystemUIServer
0% configd
Top Processes by Memory: ℹ️
112 MB Google Chrome
67 MB Finder
59 MB Google Chrome Helper
52 MB mds_stores
52 MB WindowServer
Virtual Memory Information: ℹ️
48 MB Free RAM
628 MB Active RAM
579 MB Inactive RAM
741 MB Wired RAM
1.56 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Jan 22, 2015, 10:40:55 PM Self test - passed
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