MBP Stuck at Welcome Screen after hard reboot.

Hi All,
I was trying to restart my 2.16ghz MBP last night, and it froze, so I did a hard restart. When I booted it again, it came to the welcome screen. If I go through the welcome screen wizard, it hesitates for a moment, and goes right back to the beginning of the welcome screen.
I'm unable to boot from the optical drive, nor will it detect my Time Machine drive.
Any thoughts?

Can you insert the OSX install CD (#1) that came with the computer? If so, then restart, hold down "c" as soon as it chimes, and then once booted go to disk utility and use it to repair your internal hard disk. Maybe this works for your problem.

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I am stuck at the preloading screen after i got the "something was wrong during reboot from cd message", but now i can't seem to reboot from the cd by pressing "c" after startup, nor go into safemode by pressing "shift" or hardware by "d", i just go onto the preloading screen for 20+ mins and nothing happens...

Hi d,
You can try an SMCReset: http://support.apple.com/kb/HT3964
If that doesn't help, it might be time for a "genius" bar appointment. Was the optical drive working ok? Does the DVD look ok? Is it the proper one for your MBP? What issues were you having prior to this that made you decide to boot from the disc?

Stuck at preloading screen after failed reboot from cd

I am stuck at the preloading screen after i got the "something was wrong during reboot from cd message", but now i can't seem to reboot from the cd by pressing "c" after startup, nor go into safemode by pressing "shift" or hardware by "d", i just go onto the preloading screen for 20+ mins and nothing happens...

Interesting new terminology.
What is on this preloading screen ??

MBP stuck on Grey Screen after Mavericks Install

I have a MBP 5,5 and every time I try installing Mavericks my computer restarts and after the grey spinning wheel my screen flashes black and then stops at a grey screen. I have tried running in Verbose mode and I notice it said I have a SMC error and that it tries to use an old SMC. If I try installing mavericks to an external drive everything is fine. Could it be something configured in one of my programs?
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,5
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.26 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP55.00AC.B03
SMC Version (system):          1.47f2

I have already restored my laptop to the state before installing Mavericks. I am attaching the EtreCheck that I ran while running 10.8.5 I won't be able to try to install Mavericks until the weekend as I use the laptop for school and work.
Hardware Information:
          MacBook Pro (13-inch, Mid 2009)
          MacBook Pro - model: MacBookPro5,5
          1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
          OS X 10.8.5 (12F45) - Uptime: 0 days 22:12:2
Disk Information:
          WDC WD7500BPKT-22PK4T0 disk0 : (750.16 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (174.02 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5960S
USB Information:
          Apple Internal Memory Card Reader
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Fitbit Inc. Fitbit Base Station
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Configuration files:
          /etc/hosts - Count: 20
Kernel Extensions:
          com.avatron.AVExVideo          (1.7 - SDK 10.8)
          com.Cycling74.driver.Soundflower          (1.5.2)
          com.hzsystems.terminus.driver          (4)
          com.avatron.AVExFramebuffer          (1.7 - SDK 10.8)
          com.paceap.kext.pacesupport.snowleopard          (5.9 - SDK 10.6)
Startup Items:
          ChmodBPF: Path: /Library/StartupItems/ChmodBPF
          HP IO: Path: /Library/StartupItems/HP IO
          M-Audio FireWire Audio Helper: Path: /Library/StartupItems/M-Audio FireWire Audio Helper
          M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
          MAudioMobilePreUSB: Path: /Library/StartupItems/MAudioMobilePreUSB
          rEFItBlesser: Path: /Library/StartupItems/rEFItBlesser
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.adobe.SwitchBoard.plist 3rd-Party support link
          [System] com.barebones.textwrangler.plist 3rd-Party support link
          [System] com.bombich.ccc.plist 3rd-Party support link
          [System] com.fernlightning.fseventer.plist 3rd-Party support link
          [System] com.fitbit.galileod.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.m-audio.firewire.helper.plist 3rd-Party support link
          [System] com.m-audio.usb.firmwareloader.plist 3rd-Party support link
          [System] com.megacloud.helper.plist 3rd-Party support link
          [System] com.micromat.TechToolProDaemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
          [System] com.paceap.eden.licensed.plist 3rd-Party support link
          [System] com.skype.skypeinstaller.plist 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
          [System] PACESupport.plist 3rd-Party support link
Launch Agents:
          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.gopro.stereomodestatus.plist 3rd-Party support link
          [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
          [System] com.micromat.TechToolProAgent.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.wacom.pentablet.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
          [not loaded] com.redgiantsoftware.updater.plist 3rd-Party support link
          [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
          smcFanControl
          Dropbox
          NIHardwareAgent
          Fitbit Connect Menubar Helper
          DJM-900nexus AutoLauncher
          ProFire Agent
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          WacomNetscape: Version: 1.1.1-1 3rd-Party support link
          Unity Web Player: Version: UnityPlayer version 3.3.0f4 3rd-Party support link
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
          Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
          iLokClientHelper: Version: 3.6 - SDK 10.5 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
          WacomTabletPlugin: Version: WacomTabletPlugin 2.0.0.4 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          QuickTime Plugin: Version: 7.7.1
          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          AdobePDFViewer: Version: 10.1.9 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          iGetter Extension: Version: 2.9.2
Audio Plug-ins:
          AirPlay: Version: 1.7 - SDK 10.8
          iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
User iTunes Plug-ins:
          SoundThing: Version: (null) 3rd-Party support link
          TrapcodeKlangfarbe_BETA5: Version: (null) 3rd-Party support link
User Internet Plug-ins:
          BlueStacks Install Detector: Version: 0.2.5 - SDK 10.6 3rd-Party support link
          iGetterScriptablePlugin: Version: 2.9.2 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
          PenTablet 3rd-Party support link
          Cineform 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          PreferencesPane 3rd-Party support link
          MAudioMobilePreUSB 3rd-Party support link
          PreferencesPane 3rd-Party support link
          Perian 3rd-Party support link
          TechTool Protection 3rd-Party support link
Old Applications:
          InterLok Helper:          Version: 5.9 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
          Uninstall Pro Tools:          Version: 10.0 - SDK 10.4 3rd-Party support link
                    /Applications/Avid/Pro Tools/Pro Tools Utilities/Uninstall Pro Tools.app
          Data Rescue 3:          Version: 3.2.1 - SDK 10.4 3rd-Party support link
          Angry Birds Rio:          Version: 1.0.0 - SDK 10.0 3rd-Party support link
          Audacity:          Version: 1.3.13.0 - SDK 10.4 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 535.77 GB
          Destinations:
                    Time Machine [Network] (Last used)
                    Total size: 2
                    Total number of backups: 67
                    Oldest backup: 2013-04-27 22:06:51 +0000
                    Last backup: 2014-04-06 18:29:25 +0000
                    Size of backup disk: Adequate
                              Backup size 2 > (Disk used 535.77 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               5%          WindowServer
               2%          EtreCheck
               1%          Dropbox
               1%          Google Chrome
               1%          coreservicesd
Top Processes by Memory:
          233 MB          WebProcess
          176 MB          mds
          127 MB          Mail
          123 MB          Google Chrome
          90 MB          iTunes
Virtual Memory Information:
          236 MB          Free RAM
          1.58 GB          Active RAM
          1.23 GB          Inactive RAM
          723 MB          Wired RAM
          10.80 GB          Page-ins
          1.69 GB          Page-outs

Stuck at grey screen after reboot

I seem to be stuck at the grey screen after a reboot of my server. Here are the symptoms and I'm wondering if anyone has experienced them before or has some idea of where to look:
1) Over the last couple of weeks, I've noticed the entire system freezing up for 10-20 seconds. The spinning pinwheel pops up and when my office is really quite, it sounds like either a fan is starting on the system or a hard drive is spinning up. Note that I've turned off all 'spin drives down when possible' in energy savings.
2) After the 10-20 seconds, a bunch of disk activity occurs and everything goes back to normal.
I've tried repairing permissions, checking for errors with the drive, etc. I've got two drives striped in Raid 0 (yes, the system is backed up--so I'm not worried about loosing data).
After a recent software update, I had to reboot it, and that's where it got stuck. Could be something there for some time, but my server usually runs for months at a time, unless an update requires a reboot.
Thanks for any help or suggestions!

Could you be more specific about what disks you used to boot with and exactly what programs you ran...
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Iphone stuck on 'plug into itunes' symbol - even after hard reboot

Deciding to update my iphone 3G with the most current version release, my computer 'blue screened' while putting the updates on the iphone. Now my computer does not recognise any operating system (not good!) and my iphone (even after hard reboot) does not get past the 'plug into itunes' symbol.
How do I fix my iphone? - I don't want to reset it to factory settings as my computer with everythihng on it (songs, movies, apps, contact, etc) no longer works!
Any ideas, other than going to the Genius Bar and hoping they can fix it?
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Jo

Place the device in DFU mode (google it) and restore.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off. I had to do

My MacBook pro is stuck on white screen after shut down. Now, neither this is turn on nor turn off.

You should be able to turn off your MBP by pressing the power button down continously for about 5-10 sec. When you reboot it you are going to want to enter into a terminal screen. Hopefully the following YouTube video helps: http://www.youtube.com/watch?v=qKOX72xNmbo

Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update

Hi.
Yesterday I did a BIOS update on my Satellite A100-590 PSAA9E-03Z00QGR with the appropriate flash:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=153&selProduct=624&langua ge=17&selOS=10&selType=all&yearupload=&monthupload =&dayupload=&useDate=null&mode=userMachines&search =&action=search&macId=&country=all&selectedLanguag e=17&type=all&page=1&ID=58477&OSID=-1&driverLanguage=42
bios-20070709111839.zip
After the flashing procedure the machine rebooted automatically, but unfortunately it now keeps hanging at the Thoshiba welcome screen. Also pressing F2 or F12 won't change anything. It seems like the BIOS is corrupt.
I saw, that in the BIOS package are delivered two flash files (s10gm590.rom and s10pm590.rom). But just executing the SanAntonion10 BIOS590MP.exe a .vbs script is started that decides automatically chooses and loads a flash file. Maybe it chose the wrong one?
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> Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update
What to say Marc. It looks like you have used a wrong BIOS version or you have updated the BIOS in wrong way.
You could try to access the BIOS and try to set the settings to default.
Dont forget to save the settings if you will exit the BIOS.
But if this procedure does not help, you will have to contact the ASP in your country.
Possibly the guys will try to flash the BIOS again with other special version.
Good luck
Greetings

HT201263 iPod touch 4th gen stuck on apple screen after trying to update ios 6

iPod 4th gen stuck on apple screen after I tried updating to IOS 6. It won't turn off or reset even after updating iTunes to latest version. My iPod doesn't show up when I connect to iTunes. HELP PLEASE!

Try:
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- Also try DFU mode after try recovery mode
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- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
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27" 2009 iMac is stuck on white screen after OS X Maverick update

27" 2009 iMac is stuck on white screen after OS X Maverick update. How do I get past this White Screen? I have tried to use the PRAM reset, holding down Shift,Command, R, and P after turning off computer then when I turn it on, having those pressed until I see the apple symbol. I only hear one chime. Never get to a second chime. Thank you.

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Something very strang appen to me.
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Is my stuff gone? This can't be normal.

I will see that later today. Thanks
But I'm wondering how is that possible without entering in preferences and without hitting the alt key on boot.
I will see that and then report.
Thanks again

MBP stuck on grey screen

This morning my MBP, mod 6,2 (8GB, 500GB), started acting strange (would not minimize Word, Safari would crash and re-crash on restart...)
so I decided to reboot it. Never came back.
The system sits on the grey screen forever. In many attempts, once or twice it went to the login screen, and after I entered the password, got stuck on that screen removing the cursor.
So far I have:
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(recovery mode runs fine, I can browse the web, run disk utility....without any problem)
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- booted the AHT disk and passed the brief test (am running the extended one now)
- booted in verbose mode and learned that the system gets stuck in these steps
Com.apple.launchd          1 com.apple.UserEventAgent-LoginWindow                       #          stopping job
Com.apple.launchd          1 com.apple.UserEventAgent-LoginWindow                                #          Sent Job SIGKILL
Com.apple.launchd           1 com.apple.universalaccessd                                           #          stopping job
Com.apple.launchd            1 com.apple.universalaccessd                                                    #          Sent Job SIGKILL
Com.apple.launchd            1 com.apple.helpd                                                               #          stopping job
Com.apple.launchd            1 com.apple.helpd                                                                        #          Sent Job SIGKILL
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Thanks in advance

If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot into Recovery (command-R at startup) or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
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2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

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As my question says, I am stuck on the welcome screen for setting up mavericks. It won't let me select my country and move on. I tried rebooting with no effect.

Hey,
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I downloaded and installed Lion on my late 2008 mbp with the latest updated snow leopard and after the install, I'm stuck on a screen with icons of my users. If I click nothing happens. I tried repairing disk permissions as well as re-installing Lion but nothing has helped. Any ideas?

You might see if this works:
Clearing Caches to Fix Login Problem
You will need to type some Unix commands. If you are not comfortable with this, I don't know of anything other than a re-install. But if you are careful, you should be OK. I recommend you print this out in a largish mono-spaced font so you don't miss any spaces (or add extra ones). Note that case is important.
Be careful. Some of these commands are dangerous, since you are going to be root.
Start up in Single-user Mode. When this has finished you will see a prompt ending in '#', although there may be other messages. Enter the following commands after the prompt:
/sbin/fsck -fy
Press RETURN. Wait a few seconds for 8-10 lines of output. If the last line says repairs were carried out, repeat this command until you get a message 'The volume <yourdiskname> appears to be OK'. Then continue with:
/sbin/mount -uw /
cd /Library/Preferences
rm com.apple.loginwindow.plist
rm com.apple.windowserver.plist
cd /Library/Caches
rm -r *
cd /System/Library
cd /System/Library/Caches
rm -r *
reboot
Press RETURN after each command.
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MBP Stuck at Welcome Screen after hard reboot.

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