MBP thunderbolt display problem

I have MBP 13" retina display running 10.10.2 (14C109). I use both the thunderbolt port for external monitor, when i lock display and wake it up, one or both external monitors go grainy(like this tv with out cable). I have to re-connect thunderbolt ports to get the display back. I have replaced cables and mac to rule out hardware problem.

Me too. mine just stopped working this morning and I have tried plugging in to serveral different apple computors in the office.
I upgraded to OS X Yosemite (10.10.1) last week.
It has been flickering and going black for a second or two ever since I got it.

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Thunderbolt display problems using MBP with lid closed

I am experiencing a very reproducible problem since purchasing aThunderbolt display to use with a recent (1 month old) Macbook Pro 13"2.7GHz i7.
I use my MBP with lid closed with myThunderbolt display. If Ithen allow the MBP to sleep and power down, on restarting it the WiFi hasstopped working- the menu bar says I am connected by WiFi but Safari will notconnect to the internet and Time Machine cannot connect to the Airport/TimeCapsule to backup. Nothing I do will fix it (shutting down all programs, turingWiFi off then on) and so I have to shutdown/reboot BUT THEN the MBP freezesduring shutdown (waiting 15, 20, 30 minutes!) and I have to hold down the powerbutton (hard reboot). Once I reboot everything works fine UNTIL I take a breakand the computer goes to sleep again.
Doesn't seem to be a problem with the MBP lid open, but I needto test this a bit more to be sure...
On top of this the Bluetooth trackpad now keeps going on andoff; connected, not connected despite being near or the computer. Veryirritating at best, unusable at worst. This only started to be a major problem(every 10-15 minutes or so) when I started to use the Thunderbolt display.
These problems seems to be in some ways similar to anotherthread:
https://discussions.apple.com/message/16205098#16205098
("Major problemswith Thunderbolt display & MBAir")
I have applied the recent Thunderbolt Firmware update, and SMC& PRAM/NVRAM resets. Interestingly these seemed to work initially but thenafter a prolonged power-down period the problem has recurred. Back to square 1.
Any ideas out there?

Just to be clear, have you installed everything that you find on this page?
http://support.apple.com/kb/HT4644
I just talked to Apple Care about Thunderbolt issues in general and even though I already had the Thunderbolt Software Update installed, he had me reinstall it. If you go to this page:
https://discussions.apple.com/message/16889000#16889000
you can read in detail about the issues I was having which have for the most part been remedied (for now at least!)
The Thunderbolt cable definitely transfers heat for some reason even when there isn't a high CPU utilization. The process 'kernel_task' seems to be where the API for thunderbolt is running. But for some reason, the behavior of CPU Utilization to Fan Speed is amplified when connected to the TBD.
Apple Care is researching it.

Intermittent thunderbolt display problems

Sometimes USB works, sometimes nothing works. Power cycle MBP seems to work. When MBP goes to sleep and comes back on, USB sometimes doesn't work, putting it back to sleep and waking it up seems to work.
Out of all the apple hardware I've used, this product has the worst problem so far. Anyone else experiencing it?

My Thunderbolt Display:
Vendor Name:          Apple, Inc.
Device Name:          Thunderbolt Display
Vendor ID:          0x1
Device ID:          0x8002
Device Revision:          0x1
UID:          0x0001000100129380
Firmware Version:          22.2
Port:
Status:          Connected
Link Status:          2
Port Micro Firmware Version:          0.0.21
Cable Micro Firmware Version:          0.1.18
Port:
Status:          No devices connected
Link Status:          7
Super Port Micro Firmware Version:          0.0.21

Thunderbolt display problems

Dear Apple,
I am the proud owner of a 17" MacBook Pro late 2011 edition that functions marvelously well. It is hooked up to a Promise HDD Raid Unit and not one, but two Thunderbolt 27" displays.
I am having issues like many users with the TB displays. Here are the main problems:
1- The displays are either not recognized or only one of them is recognized upon hard reboot. (Sometimes the left screen is gets turned on, sometimes, it's the right screen
2- The Detect Displays button in Diplay Preferences does nothing
3- The Brightness cursor sometimes does not appear in the Display Preferences
Basically, I have no control over how the Displays will react. Would it be possible to give me insight as to how to fix those problems? Are there firmware or OS updates being written to fix those common issues? Thanks for your help
David
Note:
1- The TB firmware is up todate
2- I tried all wiring combination with the Thunderbolt cables
3- I am running Mac OS X 10.7.3

Hello MurrayElliott,
If you having an issue with your Apple Thunderbolt Display, check out the following article that will guide you though troubleshooting the issue. If it cannot be solved there are links of what to do next in the article.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Contacted by Apple for potential MBP retina display problem

I'm using MBP retina for exactly two weeks (received 7/27).
I was unable to get a call, but recieved a voice message from Apple regarding possible MPB retina display problem.
Is there anyone who got this call from Apple?
I dont' feel any problem on display, but wondering what could be problems.
Thanks.

"...but recieved a voice message from Apple regarding possible MPB retina display problem."
Could you be more detailed about the message? Apple doesn't usually do that.

2012 MBP External Display Problem

I have a late 2012 MacBook Pro with a Retina Display running OS X 10.8.2
When giving a Keynote presentation with an external display, the confidence monitor (next slide, time, etc. — i.e., what should be displayed on the laptop screen) was displayed on the external LCD projector, and the full-screen slide was shown on the laptop display. How can I reverse these? My presentation was saved by mirroring displays, but I'd like to get back to where my laptop screen displays the confidence monitor and the LCD projector displays the slide. I've been presenting talks on external displays for a decade with OS X and have never run across this problem. Any solutions would be greatly appreciated.
Thank you in advance.
JPG

i have the same problem with X200 and the X200 ultrabay Docking station.
No idea yet ...

Brand new MBP with display problems.Ghosting & Red Pixels

Bought a MacbookPro at the apple store in Santa Monica,CA as a gift for sister in law who lives inNepal. When we got to Nepal and she started the computer for the 1st time, the display was ghosting, everything that was gray or blue was red tint, & every highlight was red.Ranthe Hardware test & showed everythingis fine. Would like to exchange for a new machine, but it is so far and dont know when we coming back, any suggestions for repairs, what the problem may be?
Appreciate the help.

It looks like a graphics issue. Download gfxCardStatus and try switching graphics mode once. You might get it to work in one of the modes until you can get it repaired or exchanged.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Does anyone know the street address for Apple's repair center in Memphis, TN? I sent my 2010 MBP for display problems but didnt write down the FedEx tracking number.

I was an idiot and lost the tracking number for my package that was goin to Memphis to be fixed and of course the package supposedly still hasn't arrived after being sent 3 day ago an was overnighted. I'm pretty sure it's goin to Flextronics but for FedEx to track it they need the street address. All I have is the zip code of 38134. Thanks for the help.

Flextronics:::
5200 Tradeport Drive Memphis, TN 38141
(901) 215-2800

Thunderbolt Display Turns Off/MBP Goes to Sleep in Clamshell when MagSafe unplugged

My battery is fine, but I can't use my 2011 15" 2.2ghz MBP + Thunderbolt Display in clam shell mode without being plugged into power from MagSafe. Disconnect the cable, Thunderbolt quits and MBP goes to sleep.
This drains battery by being constantly plugged in.
I updated my the TB firmware today when prompted. Problem existed before and after.
Let me know what's up, very annoying.

The internal battery could handle the extra power needed when using the external display, but OS X (or maybe the firmware) doesn't allow clamshell mode without external power.
<http://support.apple.com/kb/HT3131>
If it did, the extra discharging and charging would mean replacing the battery sooner.
<http://support.apple.com/kb/HT1519>
<http://www.apple.com/batteries/>
"Each time you complete a charge cycle, it diminishes battery capacity slightly"

Problem with two thunderbolt display's daisychained

hey,
i'm having problems with my mac setup. i've got two thunderbolt displays, hooked to a 15" mbp retina laptop.
i've got my iphone hooked to one of the usb ports of the display then i've got a keyboard, a superdrive and a charger for my magic mouse hooked to the displays as well as a firewire hd. two usb 3 hard drives are hooked directly to the mbp.
i also changed the audio midi setup to let the audio pla through both of the displays to get a better sound. the mbp is closed so only those two displays get a video signal.
i have issues when data is transfered along the lines. f.eg my keyboard doesn't work from time to time, my iphone wont be recognized when connected to the dock. not really sure what the problems is a the transfercapacity shouldn't be to it's limit.
could it be a energy problem? that the displays don't get enough power, my power strip has a voltag controller in it, might that be a problem?
greets.

I think Apple should extend the warranty if they have a known manufacturing issue. I won't be investing another $1000 on a display from Apple ever again. I can't afford it. I can by an LG, Viewsonic, Dell, or "fill in the blank" for a fraction of the cost.
I expect a $1000 display to last me more than 20 months.
-md

When I disconnect my MBP from my Thunderbolt display and reconnect, arrangement resets.

I have a MBP Retina and a 27" Thunderbolt display. When I disconnect from the Thunderbolt display and then reconnect, my arrangement is reset and I have to set it again. This has been happening for the last day.
I am on OS X 10.10.1 Yosemite and I just updated the Thunderbolt firmware yesterday.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution

Can't adjust thunderbolt display on Retina MBP

Hi,
I have a Retina MBP with two thunderbolt displays, the second daisy-chained to the first. My problem is that I cannot adjust the brightness on one of the displays (the first in the chain). I've tried using the keyboard's f1/f2 keys, I've tried fn-ctrl-f1/f2, etc. I've also tried going through the display preferences, where if I adjust the brightness slider bar, it adjusts only the second display.
I've rearranged the two displays so that the display with the adjustable brightness is first in the chain, and the problem migrates with the problematic display. I've also tried isolating the problematic display by removing the second monitor. In that case, none of the keys (f1/f2, fn-ctrl-f1/f2) have any effect. Even the display preferences is missing the brightness slider bar. I've tried powering everything off (unplugging), removing all of the USB devices attached to either display, but nothing seems to change this behavior.
Both displays have firmware version 22.2. Does anyone have any suggestions for debugging this further?

I sorted out how to adjust brightness from your MBP Retina to your TB display. Hold the keys Shift+ALT+ F2 or F1 depending on whether you want the display brighter/darker. This will ONLY adjust your laptop monitor which was frustrating so I figured out the following.
In order for the above key command to work ( Shift+ALT+ F2) on the external monitors, you need to plug in the USB chord hardwired to the TB display into the USB hub of your keyboard or USB hub of your laptop. This allows you to control the brightness through the USB. In addition you need to plug in the keyboard's USB to the laptop. So one USB into laptop from the TB display and one USB from keyboard into computer. Please let me know if this worked for you if you haven't already sorted the problem. Worked for me!
Thanks!
Daniel.

MBP Retina 15" freezing when plugging thunderbolt display

When I get to work I connect my (in sleep mode) MBP-Retina to the thunderbolt display and *often* the system symply freezes:
black screen and
completely unresponsive to input (mouse/keyboard).
Unplugging the thunderbolt plug and opening the laptop display does little to help.
The screen remains black and the only solution is to FORCE SHUTDOWN the system.
Note also I have had this problem on two different MacBook Pro Retina laptops and
two thunderbolt 27" display with brand new installs of the OS.
Anybody else having this problem? For a >5k$ setup this is REALLY EMBARASSING...

Hi, I am having the same problem.
I have a Mac Book Pro 15' with retina display.
The Thunderbolt Display has an ethernet cord, two drives (one usb and one firewire), and a logitech unifying wireless adapter connected.
This happens so often that I am now turning off/on my MBP before (un)plugging it into the monitor
Regards,
Antonio

MBP Retina and Thunderbolt Display color correction

What are my options regarding color correction for a new 13" Retina MBP and Thunderbolt display using Spyder color calibration system, or equivalent? Really important I nail that down before purchasing.
Thanks!
Tom

Disable GPU drawing in Photoshop's preferences, and let Apple know about their video driver problems.

MBP Bootcamp install of USB Windows 7 , Thunderbolt Display

We need support from APPLE! BootCamp
Here are my issues.
Like many users, I must abandon the marvelous os x, and head to the darkside - Windows 7 for work.
I have a MBP early 2011. I must use Bootcamp, because of the resource hogging the 3d CAD programs I use. have tried to in the past with VMWARE, Parallels ect. with no luck
I have a Corsair Force GT ATA 120 gb SSD III, installed and my optical drive removed to accommodate my original Hitachi.
Remember, not to Install that Hitachi drive, until you have used a CD only install of windows 7 onto the SSD.
Why?- You can not boot from a USB disc that I am aware of, or use an external optical drive case, for your superdrive.
This is not ok, we need the capability to install windows 7 from something other than a CD. I went to reformat my SSD I was forced to open up my MBP case again. to reinstall the Super drive. Install Windows 7, then remove my superdrive and reinstall my 500gb Hitachi.
This is a royal, pain in the butt.
If a mac air has the capabilities of installing windows 7 from a usb APPLE, please give same rights to MBP.
Additionally, my osX runs like absolute garbage on the SSD, I rarely if ever use it because of the constant pinwheel I receive, I have researched this error, with
little or no luck, using apps like TRIM seem not to help.
I also own a thunderbolt display, and the fact that there is no support on connecting it without restarting the computer is also an issue.
Bootcamp Development -should add in fan speed Control,

Buddah1200 wrote:
We need support from APPLE! BootCamp
Here are my issues.
Like many users, I must abandon the marvelous os x, and head to the darkside - Windows 7 for work.
I have a MBP early 2011. I must use Bootcamp, because of the resource hogging the 3d CAD programs I use. have tried to in the past with VMWARE, Parallels ect. with no luck
I have a Corsair Force GT ATA 120 gb SSD III, installed and my optical drive removed to accommodate my original Hitachi.
Remember, not to Install that Hitachi drive, until you have used a CD only install of windows 7 onto the SSD.
Because you will need the internal superdrive to install Windows.

MBP thunderbolt display problem

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