MBP trackpad issue

Hello,
I've searched for this problem and have not found anyone with this same issue. The trackpad suddenly quit "moving the cursor" and will only scroll the screen (if possible). When it scrolls, it will do it with only one finger (not two!) AND then only when moving diagonally, not vertical or horizontal. I have checked and unchecked all the things in the Preferences pane, reset the PRAM and reset the SMC, nothing works. The battery has not swollen and the keyboard seems fine; the trackpad does have a slight low point almost dead center compared to the edges. Anyone have any ideas? Thanks in advance....

Not that I'm aware of, but I'll clean it. Thanks!
Update: Cleaning fixed the problem. Thank you so much for the help!!! I've never seen such a quick response on any forums.....Mac people really are different - I'm a switcher now for 1 month. Again thanks!

Similar Messages

  • 2011 13" MBP Trackpad issue

    I have a month-old 13" MBP. I've noticed that the trackpad often has problems differentiating between one finger and two finger gestures. Specifically, often while attempting to scroll with two fingers, it simply moves the cursor out of position as with a typical one-finger gesture.
    In playing around the with trackpad tonight, I discovered that while acting up, if I add a third finger, it senses a 'second' finger and scrolls. If I lift my fingers and put them back down, it almost always senses properly again.
    FWIW, I also have a 15" unibody that I use for presentations several times a week (i like the bigger screen for presenter notes, previews, etc.), and have been a mac laptop user for 15+ years, starting with my Powerbook Duo around '95, so I have an idea of the feel of the trackpad. The settings on both the 13" and the 15" are identical, so it's not a settings problem.
    So I guess my question is:
    Is this most likely a hardware, software or firmware issue, and is there anything that can be reset that might help the issue? It's intermittent, not constant, but probably happens at least once every 2-3 minutes while surfing.
    Thanks for the help!

    Well I've trying to figure out some other trends with this trackpad issue and have discovered this: If my fingers are within 1/4 -3/8" of one another while two-finger scrolling, it works fine. If they are more than 1/2" apart while attempting the same, it only picks up one of the points of contact and interprets the gesture as simply moving the cursor. My 15" MBP doesn't react that way at all.
    Any ideas?

  • Previous Gen MBP trackpad issue

    I currently own the previous generation MBP 17" and never had a problem with it until recently.  The issue that I'm having is the trackpad button seems to be constantly depressed/stuck, but not always making contact, so it randomly left-clicks now and then.  Is this something that Apple will be able to repair?

    Sure. Just set up a genius appointment at an Apple store or contact repairs at apple.com.
    It will most likely require a replacement of the trackpad if there seems to be a physical problem.

  • Trackpad Issue - Please Help!

    Hi there,
    Hope you can help me out here.
    I've recently purchased a 15" i7 Macbook pro. The machine is but 3 weeks old &, of course, very well looked after.
    A few days ago, the built-in trackpad started behaving eratically. Cursor moving by itself, not responding to touch, clicking and opening things involuntarily. Not good at all. Many users seem to have had this exact same issue.
    These problems seemed to miraculously stop after a few re-boots and possibly a software update? I really couldn't tell you what resolved the problem.
    Unfortunately I now have a totally different problem.
    There is a thin, possibly 8 to 10mm horizontal strip across the centre of the trackpad that no longer responds to touch. If I move my finger from the botom of the trackpad upwards (or vice versa), the cursor will stop momentarily as it passes over the horizontal strip. The buttons are fine and the rest of the trackpad is fine. For the moment, I've increased the cursor acceleration so that I can at least navigate round the screen with a smaller area of the trackpad. USB magic mouse seems to work fine.
    If anyone else has experienced this &/or found a solution for this issue, please help me out here. I have rifled through endless threads about MBP trackpad issues with little success & do not live close to an apple store/genius bar.
    This is a 3 week old machine that cost me a small fortune. To be getting software/hardware issues so early on in it's lifespan is really rather worrying for the future.
    Appreciate your help here.
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    I'm not sure what caused this, but I extended my lunch break and drove the machine down to the Westfield apple store. I didn't have an appointment with the Genius Bar but I managed to persuade one of the staff to speak to a technician in the workshop. She came back into the store and told me that they had replacement trackpads and that , considering the machine was only 3 weeks old, the technicians kindly sandwiched the repair into their timetable at zero cost. 2 Hours later, I now have a perfectly functioning trackpad/machine.
    I can't thank them enough.
    My only gripe is that I couldn't speak to a technician to find out what the problem was, how they resolved it or what causes these issues for future reference. Understanding why these problems occur often helps to build your own framework of understanding. Most of the threads i've read about trackpad issues are largely unresolved with people only speculating the problem/solution.
    The initial issue I had with the trackpad's erratic behaviour seemed to be a well known problem that many are associating with a trackpad firmware update. Unless by pure coincidence I had an immediate & major hardware fault after it, which is unlikely, my personal guess is that the two issues were related.

  • Weird trackpad issue. OSX?

    This is strange and possibly a tad petty, but I cant get my trackpad tracking sensativity anything less than full. Whenever I go into System Preferences to change it, it always sets itself back to full when I close the window. Is there some sort of memory file that resets it when I close the window? Ideas?

    Are you having problems with your trackpad while typing? My pointer moves around like crazy while typing. The four corners are suppose to be dead while typing but arent!
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    I feel so used...
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  • When is 10.6.3 coming and will it fix the trackpad issues????

    I have been researching this issue since I purchased my new unibody in Jan 2010. Needless to say, I have not found a permanent solution for any of these trackpad related issues.
    Before the unibody I had the MBP aluminum for 2 years and never had a single trackpad issue. These issues are definitely intermittent/sporadic and I cannot seem to narrow the trackpad problems down to one particular application.
    Here are the issues I've been encountering and I would certainly like to see Apple respond to our requests ASAP.
    -Trackpad clicks don't always register.
    -3 & 4 finger gestures stop working at random. **temporary fix offered by majicman here**
    http://discussions.apple.com/message.jspa?messageID=10570452
    -trackpad movement/scrolling sporadicly becomes unresponsive. Dead zones on the trackpad.
    -cursor jumps (rarity for me, but from what I've read it's common for other users.)
    -*when clicking on a file in the finder window, a single click often registers as a double click and instead of highlighting the file, a single click opens the file.* *This is my biggest issue**
    Don't know about you guys, but I didn't spend $2600 on a notebook computer to encounter these annoyances...I could have bought (3) PC notebooks for the cost of this MBP Unibody and I expect that Apple will hold up their end of the bargain by making this a superior product!
    Please show us some support Apple and fix these bugs!!
    Thanks,
    Mike

    Here's my voodoo fixes:
    ~Delete contents of ~/Library/Preferences (I've accumulated a lot of junk there)
    ~Delete contents of ~/Library/Caches and contents of /Library/Caches
    ~Reinstall 10.6.3 v1.1 Combo Updater
    ~Repair permissions
    ~Reset PRAM/SMC
    ~Put computer to sleep and then wake it up
    Don't insert any external USB mice etc in the meantime.
    See if it works.

  • This is a workaround for the MBP wireless issue

    There have been many topics on the MBP wireless issues already, but I thought some people might find this workaround helpful.
    Firstly, my system is a 2.2Ghz MBP, running 10.4.10, and also airport extreme update 2007-04. I am using an airport express base station. My previous Powerbook never had any wireless problems, so I really couldn't blame the basestation for the MBPs poor wireless.
    Warning - The workaround requires a little bit of work in the terminal. A little bit of understanding of how networks work is assumed here as well. So it is probably not for everyone ...
    What I have observed - whenever the MBP loses connection, the airport basestation IP and MAC addresses are missing from the ARP table.
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    So, when the MBP wireless hangs, open up the terminal and type that in.
    Do a Cntrl-C if the arp command is hanging and not returning anything.
    In normal situations, a list of IP addresses and MAC addresses will show up.
    As others have already noted, clicking on the airport icon in the menubar, will magically bring the wireless back to life. When this happens, the ARP table also gets magically populated correctly. Coincidence? I think not!
    So, the workaround is to store a PERMANENT entry in the ARP table for the airport basestation IP and MAC address. In my case, I can use the Airport Utility software to confirm what the basestation IP and MAC addresses are (note MAC address = Airport ID in Airport Utility). I found the basestation IP=10.0.1.1 and the MAC=0:11:24:07:d7:f
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    Message was edited by: michael louey

    OK, after some further experimenting, I changed the multicast rate on my airport express. It was set at 6Mbps, and I changed it to 2Mbps.
    I have read that the default multicast rate for previous 802.11g versions of Airport basestations is actually 2mbps. Excellent results so far !! I have set up a terminal command to continuously ping my airport router address every 15 sec, and there have been virtually no dropped packets so far over many hours.
    ping -i 15 10.0.1.1
    Interestingly, in Apple's Airport Admin software in my MBP there is no option to set the rate at less than 6Mbps (!!!!), so I had to use the Windows XP version of Airport admin software to make this change using a windows machine. Using the XP software you can set the muticast rate as low as 1Mbps.
    If you are using Apples airport admin software (Tiger and Leopard) and you commit any sort of change in settings, the multicast rate will be re-set at a minimum of 6Mbps. My understanding of the multicast rate is that setting it too high is similar to shrinking the coverage area of the basestation, and limiting access only to clients who can transmit at the required multicast rate.
    So my new theory is that the dropouts are caused by the MBP dropping off the airport due to not being able to achieve the set multicast rate. (this could be due to factors such as low signal strength, excessive interference or noise).
    If you are using Apples more recent Airport admin software, you are having a minimum 6mbps muticast rate set, and this might be too high for your particular environment.
    Just a theory.
    (oh yeah, I enabled interference robustness on the MBP and the basestation just for good measure)

  • Trackpad issues on Macbook Pro 15"

    Hi!  I'm experiencing trackpad issues with a Macbook Pro 15" Model A1286. The battery had recently swollen after a long and productive life of about 5 years. Assuming this was a fair life/usage for a battery I have ordered a replacement from Apple.
    While waiting for the replacement battery and following advice from other users, I removed the battery and have the power lead connected to prevent damage from the swollen battery.  However, the trackpad now only appears to work the cursor movements around the screen and does not register clicks without the battery in place - it's as if it's got nothing to push against.  I'm guessing that the swollen battery may have caused damage to the trackpad, but won't know until the new battery arrives. 
    Do I just need to be patient and wait for it's arrival or are there any suggestions of how to rectify this please? 
    Thanks in advance for your advice.

    Be paticent.
    You can try a SMC reset:
    http://support.apple.com/kb/HT3964
    Follow the directions that apply to your machine regarding battery, remove or don't remove yourself.
    Try with a USB mouse in the mean time.

  • Trackpad issues on Macbook Pro, new June 2009

    I have been unable to resolve a trackpad issue that began this afternoon on my Macbook Pro. The computer was new in June. I was playing an online computer game, and it seemed that drag was locked on even though I hadn't changed any settings. Movements of the mouse dragged the window. The drag would not release with 1 click, 2 finger click etc. When I tried typing, the letters selected and replaced as soon as I typed new ones. After several restarts with the same behavior occurring, I reloaded the Snow Leopard 10.6 OS. I originally installed it about 2 weeks ago, and it has been working fine until now. After the reinstallation, the trackpad will not register most clicks of the trackpad. It will register taps, but it refuses to let the user click and drag. I have Microsoft Vista installed in Boot Camp and the trackpad is operating with the same glitches on boot camp. Clicks of the trackpad do not register most of the time. If they do, I have to click very hard, and even then it doesn't always work.

    Be paticent.
    You can try a SMC reset:
    http://support.apple.com/kb/HT3964
    Follow the directions that apply to your machine regarding battery, remove or don't remove yourself.
    Try with a USB mouse in the mean time.

  • Is apple going to fix the magic trackpad issue with Autocad zoom/pan soon? It only started happening when I updated to Yosemite

    is apple going to fix the magic trackpad issue with Autocad zoom/pan soon?
    It only started happening when I updated to Yosemite
    I am using macbook pro 15" Retina

    Although it not only bothers me but alot of other photo booth users aswell

  • What happened to the huge thread on trackpad issues?

    There was a huge thread I has a subscription to with hundreds of replies and thousands of views on the problems especially with Early 2008 MacBook/Pro with erratic cursor movements, hypersensitive scrolling and lack of tap-functionality with the Bootcamp drivers.
    I can no longer find the thread nor am I still subscribed. Yet except for a patch that is only for Late 2008 laptops and a hacked version of the patch from a user that never fixed any of the problems on my machine, there has no been no updated driver from Apple.
    What's the deal?

    What problems with trackpad issues? There are none! Haha... Just Kidding...
    http://discussions.apple.com/thread.jspa?threadID=1433222&tstart=45

  • (Not a) Trackpad Issue

    I don't know what to call this issue and it's a sort of trackpad issue but not really. When I rest my palm on the sides of the computer off of the trackpad (no my thumb and no part of my hand is on the trackpad) I can still select things as if I were using the trackpad or as if I hit ctrl-select. I can even do it one fingered.
    The real problem arises when in the middle of typing my hand hits on those areas because it will sometimes select whole pieces of text and then I'll hit a letter or space and it will wipe it all out. I had this problem when I first got it but I assumed it was because I wasn't used to such a wide trackpad. Others have had this problem when using my mac but I've chalked it up to new mac users. However after the problem getting worse recently I realized it's not me.
    The trackpad isn't fabulous in general and I can't always get this straightened out. I couldn't get an appointment with the genius bar until Friday and the people at the Apple Store thought I was crazy and kept asking if I had some part of my hand on the trackpad. I happened to experiment when I was in Best Buy and it appears their model does it too but isn't nearly as sensitive as mine is.
    I would love to know if others have this and if you've found fixes (don't want to give up my laptop, I need it, for a repair). Also what would I search for for others with similar problems.

    P.S. I can't move the arrow around the screen with the areas not on the trackpad I can only select in these area.

  • IBook G3/ Trackpad Issues/ HDD

    Well, I got the OS to work about a few weeks back from reinstalling it, but theres another problem that I'd like to see if it can be fixed.
    For a refresher, I purchased this iBook used off eBay and it formerly belonged to a school district in North Carolina. I believe that I am the third owner and the machine is pretty well used (casing kinda scratched up, etc) but the machine functions fine except now I'm starting to get some constant trackpad issues.
    The issue is that after the machine has been used for about five minutes or more, the trackpad will start responding incorrectly. It is like my mouse cursor will start floating to the sides of the screens and doesn't wish to stay with my finger patterns. Now, this has been an issue since I bought it however now that I'm looking into putting this machine into actual use I'd like to try and resolve it.
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    If possible I'd like to fix this without going into extensive repairs. The trackpad does not appear to be damaged or have any scratches on it, but I cannot verify this machines history as said.
    Off topic from the question but the hard drive is also kind of loud in this machine (original 10GB HDD).. when the machine goes to sleep or turns off the hard disk after being idle, its virtually silent. Should I be worried about this?
    Thanks again for the assistance!
    Jake

    It could be that the trackpad isn't securely connected. This isn't so likely since it does work sometimes, but it's worth mentioning.
    http://discussions.apple.com/thread.jspa?messageID=1034519#1034519

  • 2009 MBP TrackPad not working after 2 months of use..

    Hey i bought it on late July, and i came back to Argentina (my residence country).I'm still in warranty, and i'm going back to US on July. The trackpad wont work when clicking in it, but does work when scrolling and tapping. The click only works sometimes when pressing hard, but i dont want to force it. Please help me if there's something in software,or tell me if Genius Bar in any Apple Store will help me replace/change the trackpad/laptop. Thank you very much.

    Hi all, here in Malaysia I managed to talk to some technicians from the Apple Authorised Service Providers, and my trackpad was replaced. It was a bit difficult to demonstrate to them the "clicks" being lost but in the end they were able to help, my trackpad was replaced (as well as the display assembly - separate issue)... The problems I have been describing seemed to have gone away.
    As such, I don't think it's clear cut with the trackpad issues whether it is a hardware or software thing. May be one or the other, or both.
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    If you are still facing issues, take it into the Apple Store Genius or an Apple Authorised Service Provider. As long as you can reproduce the issues even in say a clean install with 10.6.2, you should be able to hopefully get your Mac attended to.

  • Flickering display, aluminum clamshell, trackpad issues

    Our display flickers on one side and has multicolored vertical bars running down the left side at best, or the whole screen greys out over the top of the graphical display, is physically no longer fully attached on that side near the hinge (you can press it down quite a bit after it has been closed), and the aluminum clamshell seems like it's warped.  The bottom access panel has become no longer a smooth fit - it sticks up a few millimeters at the gap instead of being flat. We used to be able to hold the back left side and the screen would work, now we have been sitting it on a wooden structure with a back support and pushing it against that so we can see the screen for the past year or two.  Now the flickering vertical bars are getting worse and the wooden support doesn't always work, and as an added bonus, the trackpad recently stopped working (it no longer 'clicks' and acts like it's constantly pressed down, so we have to use an external mouse with it).  It's pretty frustrating because we've babied this thing (it's never been dropped or abused and has only left the house like twice, and one of those times was to take it in to see about this very problem!) and it seems like it's a manufacturing defect, but of course we never had AppleCare and this powerful expensive beast is now a desktop computer with a super hard to see screen.  I've been told we need to pay $400 to get a whole new clamshell.  Not happy.

    You really should take your battery out, it sounds like it is bloated !!!!!!
    I have the same computer as your's but never experienced any warping in the hinge area. There are do it yourself ways on replacing your screen which may be more cost effective but time consuming. You have the option of just leaving it always in clamshell mode and getting an external monitor.
    But since your computer is just like mine, I would assume that your battery gets bloated just like mine, and if you've never replaced it in the four years it's been around then you most definitely have one. Be very careful with it. Call your local apple store to see if they have a battery recycling plan. Don't just throw it out.
    Since you've stated that you mainly use your computer as a desktop device, I might suggest that you just don't use the battery or get a replacement, rather you should just plug it in, sans battery, and literally use it as a desktop.
    You'll also find replacing/taking out the battery will fix your trackpad issue.
    Sorry to hear that you've been having such bad luck with your machine. I've successfully frankensteined mine to keep me going for a couple more years! *knocks on wood*

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