MBP won't boot up past gray screen

Stays at the gray on gray apple logo screen with the rotating dial. Tried resetting PRAM, etc. Saw a similar post but it had no response. Hopefully I'll do better.
thanks

Boot from your system CD, run Disk First Aid from your Disk Utility and repair your permissions. If that does not work, try an Archive and Install.
Mac OS X: About the Archive and Install feature >>
-Bmer
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Similar Messages

  • MacBook Pro won't boot up past gray screen?

    Okay, so I was running chrome and iTunes and spotify. Spotify was playing and Avast! Detected an infection and moved it to the chest. I quit chrome and opened up a Steam game called Garry's Mod, but it wouldn't open no matter how many times I tried it. So I tried to open chrome again and it bounced but didn't open. Tried to open system preferences and it opened but didn't show a window and wasn't responding. So I tried to restart but it wouldn't restart, so I force shut it down. Then it wouldn't go past the gray screen.
    So I restarted the PRAM. Didn't work. Tried booting into safe mode. Didn't work. When into single user and checked the directories I think. Didn't work. Called apple and repaired permissions and that didn't work. Then I downloaded OS Mavericks and reinstalled it. Didn't work. So I'm redownloading to see if it might work if i do it again. Otherwise, he said I'd have to completely restore and lose my data, which would suck. I don't have a backup unfortunately.
    What I'm wondering is if there's anything you think I could do that just might fix this?
    Or, is there anyway to save my data if it won't boot up and I don't have a backup? I have lots of writing and music I really would not like to lose.

    Your disk may be sick or dying.  As you surmised the top priority at this point is to make a copy of your data.
    First, check the health of the disk.  Boot in Recovery Mode (Boot, Command-R).  Run Disk Utility.  Click on the upper left disk icon.  Does the S.M.A.R.T. status say “Verified”?  If not the disk/SSD is unhealthy and needs to be replaced.  Click on the icon indented below, usually called “Macintosh HD” and Verify Disk.  If it finishes with a green “OK” message then all is well with the disk.  If it shows errors in red then you have found a problem to address once the system is backed up.  Do not attempt software repairs until you have secured the data.  Post back with the results of this test.
    If the disk will not show up at all in Disk Utility to run these simple testes then it is probably already dead.  A trip to an Apple store to confirm that would be in order.
    If you have an external disk drive you can use as a backup drive then do so.  If not I’m going to council you to purchase a drive you can use to replace your internal drive if need be.  The silver lining is this new drive will be much faster than the old one.  Google “Seagate 1 TB SSHD”.  You should find a drive for about $100.  Google “USB 3.0 enclosure”.  That should cost $10 to $20.  When they arrive plug the drive into the enclosure.
    Assuming it is still breathing you can recover the data without booting from the sick disk. 
    Reformat the external disk  Boot in Recovery Mode.  Start Disk Utility.  Plug in the new disk.  Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
    Partition Layout > Single Partition
    Name: Emergency Recovery 1 (or whatever name you wish to use)
    Format: Mac OS Extended (journaled)
    Options… > GUID Partition Table > OK
    Apply
    Select the Restore tab.
    Drag the old system volume (Macintosh HD) to Source.
    Drag the new disk volume (Emergency Recovery 1) to Destination.
    Click on Restore.
    If that will not complete post back for another emergency data recovery method.
    If the backup succeeds use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk.  If it repairs with a green OK message, will it boot normally?
    Post back for further instructions.  How to proceed will depend on what has transpired to that point.

  • IBook won't boot, stops at gray screen--HELP

    I couldn't find this exact topic at first glance and I am hoping someone can help me. My ibook is about 5 years old and has only really crashed on my once 2 years ago but I was able to reinstall the OS and go on my way. This time, however, nothing works. I tried to boot up yesterday and the gray screen appeared and that was it along with a strange buzzing sound. I tried Disk Warrior, wouldn't even boot off that. Also tried booting off system disk 1 and didn't get past the language screen, just hung up with that buzz again.
    Does this sound like a logic board issue? Can it be rescued?
    Thanks in advance for any help!

    I'm not sure if the computer can be checked out at home in such a way
    in its present state, to see if there is a logic board failure behind it, now,
    or not. There could be a hard disk drive failure, or ATA controller failure;
    and a short list of other possibilities, best checked over by a specialist.
    Certain keyboard commands and things could be tried (and I usually
    assume they'd been tried before asking here, but that's often not so)
    just to see if one or more of them could get a rise out of the dead Mac.
    Be sure, if you can get the installer disc to boot the Mac, that you
    try and use the Disk Utility to repair disc; maybe more than once;
    and do not try to just reinstall an Archive and Install. The HDD may
    have corruption issues and it may need low-level zero-data and re-
    formatting before a new system could go on there, if it worked at all.
    {Even trying to reset PRAM/NVRAM and then seeing if you can get
    the bootable OSX installer disc to start up the Mac could be OK.
    Maybe that PMU reset, as a last resort? It probably won't hurt...}
    A system on an external bootable enclosed hard disk drive could be
    used by a tech or a prepared home-tech owner, and a clone of the
    machine's system then attempted to be used to boot the ailing Mac.
    If the optical drive and other components relying on the logic board
    are dysfunctional due to a defect on that main board, most external
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    There may be a way a tech can use an second computer to get
    data off the drive in your iBook, should it come to that, by using
    the FireWire Target Disk mode and see if your iBook can start
    and act like an external hard disk drive. A copy of the drive's
    content or parts of it may be made by the second healthy Mac.
    A clone (perhaps not bootable if data on it is damaged and not
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    iBook's drive content over to. This may be asking too much;
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    Anyway, there are some ideas online, if you can search google
    and choose appropriate words; I looked but you may need to
    read through several different source links to see if anything
    sounds like it may work. re: iBook won't start past grey screen
    Some users have tried resetting the PMU, others tried NVRAM
    and PRAM; a few tried SafeBoot to see if the system was OK
    enough to load in a reduced startup mode; maybe where the
    system's own Disk Utility could be ran to at least fix permissions.
    And of these, if it is truly a logic board or a failed hard disk drive,
    they won't really do much. Probably no harm; and that is part
    of what troubleshooting is all about, working with zeros and ones!
    Good luck & happy computing!
    edited to add a chapter.

  • Macbook Pro won't boot and getting gray screen, help!

    I have a Macbook Pro 15" from mid2011. The warranty just expired one week ago.
    I was normally using it without any problem, when suddenly the screen started to freeze and get some horizontal line. I had to force shut down with the power button couple times. The next day, my MBP wasn't booting during the startup.
    When I turn on, I can hear the chime, the Apple logo show up and the little wheel turns, but after those things the screen remaing gray without any thing happens.
    I have tried some steps that I found on discussion, forums, and websites like:
    - PRAM
    - cmd-s (to verify and clean the HD)
    - hold option and restore using a flash drive with Mountain Lion (after I choose the drive, I get a "blue" screen)
    - Remove the RAM and put back
    All those things weren't successful.
    What do you guys think I should do now?
    What are the main causes of gray screen or blue screen?
    Should I replace my RAM or HD?
    I'm avoiding to take to a technichian or a geek, because I have a lot of confidential work inside. Luckly, I have a backup of everything.
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    Thanks!!

    Hi Eric,
    Thanks for your fast reply.
    Yes, I've tried cmd-R. I get a "blue screen" with vertical lines. Pretty weird.
    I'm unable to access the Disk Utility.
    Do you think the HD is damaged?

  • IBook wont boot up past gray screen

    my iBook wont boot up past the gray screen with the spinning wheel thing. the wheel will spin but wont go past the gray screen. if anybody knows whats wrong or how to fix it please let me know. i need my computer. and i have no time top take it into the apple store. thnx

    Hi, and welcome to Apple Discussions.
    Here are links to Apple Knowledge Base articles regarding startup problems:
    http://docs.info.apple.com/article.html?artnum=50959
    http://docs.info.apple.com/article.html?artnum=106464
    http://forums.osxfaq.com/viewtopic.php?t=7269
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  • MacBook Pro won't boot up past grey screen! Help!

    Long story short, my Mac was working fine yesterday and then it froze. I held down the power button and didn't think twice about it. Now it won't start up past the grey screen. Actually, I just recently held down the "d" key before it started up and now I'm at Apple Hardware Test but I'm not sure what I'm suppose to do. My hardware is testing for something. Does anybody have any troubleshooting things I could try to help make it come back? I am very depressed it's not working. I tried calling Apple Support but the guy only sent me an e-mail telling me how to fix it.

    AHT test can take up to 4 hours...
    Intel-based Macs: Using Apple Hardware Test
    You can also try Disk Utility (fsck)
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck

  • POWER MAC G5 WON'T BOOT UP AFTER GRAY SCREEN!!!!!!!

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    Hi foleypopo, and a warm welcome to the forums!
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    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
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  • MBP won't boot, one beep, black screen

    Specs: 13" MBP (early-2011) i5
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    Early 2011 ?
    Contact Apple before warranty runs out. It is important.
    Just for the sake of Info:
    http://support.apple.com/kb/TS1367

  • Computer won't boot past gray screen

    I can't get my computer to boot past gray screen. It keeps showing the apple logo and the spinning wheel.  What can I do to get into my system?

    Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
    Startup - Gray Screen
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  • Intel iMac will not boot past gray screen

    Intel iMac will not boot past gray screen
    my system:
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    running: leopard (upgraded from tiger, which was pre-installed at purchase), installed 10.5.1 update right before this huge problem occurred.
    install discs on-hand: two-disc tiget set, single leopard upgrade disc.
    what led to this:
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    booting with option key held down with external bootable firewire drive attached: the firewire drive appears as a boot icon, and i can click on it within a five second window, but then the screen freezes after that time period, and nothing changes
    booting into target mode while attached to another mac: gray screen (no firewire icon, and drive never shows up on other mac)
    resetting NVRAM: i'm able to hear the boot chimes, but no difference in performance. gray screen every time
    Safe boot: nothing but a gray screen
    Verbose mode: gray screen
    Single user mode: gray screen
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    Casey Burns
    Casey Burns Illustration and Design
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    I'd call Apple support at this point. You'll need
    to put this issue on the record.
    Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
    The wait may be long for an agent to come on the line
    so expect that and have some other stuff to do in the meantime.
    If you have the applecare protection plan, I'd ask about "onsite"
    service.
    I like your work ! Good luck !
    Slim
    Message was edited by: slimpikkunz

  • IMac Does not boot past Gray Screen

    iMac does not boot past Gray Screen.  2008 24" Intel iMac running Mountain Lion with 1TB hard drive. 
    Problem started yesterday while I was web surfing, and my iMac frooze and shutdown.  I rebooted and could only get as far as the gray screen. 
    On bootup the following things happen:
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    Gray screen with Apple, and gear spins below Apple. 
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    removed all devices connected to iMac and rebooted, but same symptons occur.
    booted into Safe mode and run disk utilites.
         Disk Utilities found no errors on the drive, but did find two permission issues that it was able to fix.
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              Second permission issue:
                        "Permissons differ on library; Should be drwxr-xr-x; They are drwxrwxr-t"
    Disk Utilities says it fixes these issues and then I reboot, but get the same problem.
    I reboot back into Safe Mode and run Disk Utilities and it discovers the same problems listed above with Permissions.  It says it fixes them, I reboot, but the same problem occurs.  Its as if we are stuck in some sort of loop process. 
    Booted into Single User Mode and ran the following command:
         /SBin/fsck -fy   it reports back,  Volume Apprears to be ok. 
    I reboot, same issue !
    Performed SMC Reset, Rebooted, same issue
    Performed PRAM Reset, Rebooted, same issue.
    Booted into Recovery Partitioin (Command R) and ran disk utilities.  It found the same permission issues listed above.  It fixed them.  I rebooted.  Same problem still. 
    While in safe mode, I preformed a full time machine backup. 
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    Hello,
    I reboot back into Safe Mode and run Disk Utilities and it discovers the same problems listed above with Permissions.
    You can ignore repeated "fixes" it's not really a problem, if it says completed repairs that's all that's needed.
    Luckily it boots in Safe Mode, here's basically the steps to try to find out what it is...
    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
    Reboot, test again.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.
    Also look in these if they exist, some are invisible...
    /private/var/run/StartupItems
    /Library/StartupItems
    /System/Library/StartupItems
    /System/Library/LaunchDaemons
    /Library/LaunchDaemons
    Though I'm suspecting some corruption to your OS at the moment.

  • My iMac won't boot up past the white screen with a grey apple and spinning icon

    My iMac won't boot up past the white screen with a grey apple and spinning icon...please help!

    command R did not result in anything different - still the white screen, etc. I do you Time Machine with and external hard drive, but I unplugged that.  I have the installation DVD, but it doesn't seem to be reading it either.

  • MBP won't boot - "GRUB_" - tried installing ubuntu on an external drive

    so i tried installing ubuntu netbook remix onto an external drive, and upon restarting my MBP won't boot to my internal HDD, once it displayed "GRUB_" with a blinking cursor, but is otherwise unresponsive.
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    So I have an imac that I have had for about 3yrs. About several months ago, it started acting a little strange, it wouldnt pick up the mouse or the keyboard at times even thought they were plugged in properly to the usb port, sometimes both would work sometimes one or the other would work and other times they worked fine. About a month or 2 ago, I went to turn my imac on and it got to the screen where the little circular icon pops up implying it is loading, stayed that way for 2-3min then turned of and turned itself back on and did the same thing, made the apple sound got to the load screen turned of after 2-3min then turned back on, it has been doing that for the past month. What do I do?

  • IBook will not start up past gray screen w/ apple logo

    iBook will not start up past gray screen w/ apple logo. So I have zeroed out the hard drive and reinstalled tiger. No change except if I start up holding shift it will boot and welcome comes up then black screen that says you must restart by holding down power key.
    Zeroed out the HD again with same results. Also I have a iBook G3 with the same symptoms.

    What you are experiencing is a kernel panic.
    Try starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then choose Installer > Open Disk Utility (in Panther) or (in Tiger) click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
    Once you have repaired the hard drive with the Install disc's Disk Utility, then try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
    Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
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  • How to get past gray screen on MacBook?

    How to get past gray screen on MacBook?

    Here are some initial things to try.
    http://support.apple.com/kb/ts2570
    http://lifehacker.com/how-to-troubleshoot-the-four-most-common-oh-sh-t-mac-48708 0511

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