MBP won't shut down due to Mail

Hi everyone,
I've had this problem on 2 different MBPs now- I can't shut down or restart because the Mail application refuses to close. The only way I have found to resolve this is to force quit Mail. I'm wondering if anyone has any solutions or suggestions I can try.
Cheers,
Adam

I experienced this same problem for the second time today. I'm using MBP just one month. I tried the recommended directions in this thread for removing the file specified and trying again to command quit mail, without success. But this got me thinking about my preferences I set up in spaces to open mail. Voila! Opened panes in spaces and found a message for connection to my email server awaiting my response. Mail then opened and I was able to quit mail and complete shutdown. Hope this ends my recurring problem and helps you, Adam.

Similar Messages

  • MBP won't shut down

    Hi eveyone,
    I hve a MBP i7 with 8Gb Ram that won't shut down, it just hangs with the greyed cirlcle in the middle of the screen.
    I have even left it on overnight and it still won't shut down unless i hold down the power key.
    I have run Disk utility and Still no joy.
    Any ideas what else i could try?
    Thanks in advance
    Steve

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • MBP won't shut down, freezes

    I'm not having this issue with my own MBP but I have heard of people having an issue where they can't shut down their Mac because it freezes on that little spining wheel. They are forced to use the power button. I was listening to a Mac Geek Gab podcast and they mentioned that some people reported that as the only symptom before their HD died. I was just wondering if anyone has had this happen?

    I'm not having trouble with my MBP, I just know of people who have had.
    They didn't speak about it on the podcast, they just mentioned it. Literally what they said was that some people have said that before their HD's died the only symptom they had was the issue I explained. That was it. But I believe they meant that it happened multiple times, not just once.

  • 2012 MBP Won't Shut Down

    It will get stuck at the white screen and never actually shut down.  I've been restarting it when safari or finder freezes and it happens.  any ideas?

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • MBP won't shut down, restarts instead

    This problem began a month ago. Every time I shut down my notebook (either through apple, shutdown or the power button), it shuts down but immediately restarts. Any ideas? It hasn't been too pressing to fix, but I'm sure it would be better for the battery if it got shut down sometimes, especially when I don't use it for a few days.

    If verify disk didn't show any problems, then repairing the disk may not change anything. Still, it would be good to have your system discs available for troubleshooting. Apple will allow you to make a safety copy of your discs, so if you want to leave the originals in a safe place and make copies to carry around with you, Apple allows you to do that.
    Do you have a bootable clone? If so, you could boot from it and then repair your boot drive should you need to. Just an alternative if you don't have your discs with you.
    Maybe I'm not clear on just what's happening. Does your computer completely shut down and then start up again, just as if you had hit restart? Or does it fail to completely shut down? If the latter, I am wondering if you have some process or open window that is aborting the shutdown process. You might want to check in Activity Monitor and see if there might be some hung up process. Be sure to select "All Processes" at the top.
    Good luck!

  • System won't shut down due to timeout of some sort

    I was wondering if someone can help me figure out why since a couple of weeks, one or another app seems to crash and timeout the shut down process. Which of the logs in the console are relevant and how do I read it to make any sense out of it. Maybe someone can help me with this.
    Thanks,
    Andreas

    This problem happened to me once. It happened because I improperly quit OpenOffice. Some things to include in your question: What program is stopping, how often does it happen, can you force quit it, and what happens if you do?

  • My MBP won't shut down or restart.

    Does anyone have suggestions?

    I could make many suggestions but with the limited information you gave we'd be going up and back all day. So please elaborate on what's happening, what it is you are doing or trying to overcome the situation, etc...

  • I can't open my mail and every time i try to shut down my computer mail won't let me shut down. what do i do?

    I can't open my mail and every time i try to shut down my computer mail won't let me shut down. what do i do?

    Welcome to Apple Support Communities
    Go to  > Force Quit or press Alt, Command and Esc keys, select Mail and force quit it. Finally, turn off your Mac.

  • My Macbook Pro won't shut down or restart without forcing shut down. Hangs on grey screen. iTunes not recognizing iPod.

    HELP!!!
    Here are the specs of my machine:
    2011 13.3" MacBook Pro
    4 GB Ram/320 GB HD
    For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
    Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
    I have AppleCare. Should I take my macbook to the genius bar?
    Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
    Any feedback would be very much appreciated. :-)
    Thank you everyone!!

    I have this question too.

  • MBP AC Adapter Shuts Down my 24v to 220v Inverter

    Hello,
    Here is a question that is both Apple MBP and electrical related.  I hope to find someone with some expertise in both these subjects.
    I have a Macbook Pro 17", a 60w ac adapter, and I'm powering my device while on a 220v power, powered by a 600w Pure Sine Wave AC inverter on a 24v DC solar/hydro off-grid system.
    Here is my problem:  periodically, I'll plug in my ac adapter to this system, and when plugging in to the outlet, the 600w inverter will shut down.  As soon as I unplug the ac adapter, the inverter will come back on (it is programed to cycle back on after a short), and work for any device by my macbook ac adapter.  It happens infrequently, but when it does occur, it will happen every time I plug in the ac adapter, until...I put the ac adapter into the outler very, very slowly, and kinda push the adapter into the outlet, at a small angle.  I must do this for every outlet there is on the grid. 
    Now, at the same time my ac adapter is causing an inverter shut down, any other device I plug into the grid—mixer, iPad adapter, 100w light bulb—works perfect.  It's simply the ac adapter that will shut off the inverter. And actually, I have another/second 60w macbook adapter, that will do the same exact thing, but I use it on a macbook 13".
    I've read up on my inverter, and about how plugging certain AC devices into it will cause a surge of power in the initial second you plug it in.  At most, for high end electonics, that is 10x surge.  So, with my 60w apple ac adapter possibly surging at 10x 60w, that would be 600w.  Now, my particular inverter is rated at 600w continuous, 1200w surge power.  By design, it should cover the surge possibility.  But, like I said, this is an infrequent occurrence, so why it can manage sometimes, sometimes not, is challenging. 
    Also, why if I sloooooowly plug in the ac adapter, and kinda at an angle, the act of plugging in the ac adapter won't shut down the inverter?  When I do plug in the ac adapter, it matters not if I have it actually plugged into my macbook pro or not—the problem is just there.
    Now I've also read that apple products and ac adapters are senstive things, and that one must use pure sine wave systems.  I have that covered here.  I have no other electronics operating on the solar/hydro grid, so there is no "competition" either.
    Luckily, I can get the ac adapter to work, and charge my laptop—which is how I can make this post now—but I really want to know the concrete reason as to what is going on.  Is it a grounding isssue?  Does an Apple ac adapter create a special surge of electricity, unlike other products?  Can an Apple ac adapter get polarized?  Should I actually be using an 85w Apple ac adapter for my Macbook Pro?  I'm just guessing here, as you can read.
    I want to stop guesssing, and if possible, do something in the off-grid power system I'm using, to solve the problem.

    Hello wise people,
    I am still having an issue with Macbook AC adapters "shutting down" my 220v Inverter on my Renewable Energy power system.
    This only occurs when my system is running purely on battery power.  When the system has either solar produced or hydro produced energy flowing into the system, the "spark" that the Macbook AC adapters make as I plug them in, occurs but does not shut down the Inverter. 
    What I can surmise here is that he Macbook AC adapters produce an initial surge that goes above the ratings of my Inverter, or, that my Inverter can somehow mediate the surge only when "backed up" by direct power from either the solar or hydro. 
    Does anyone have the surge ratings for Macbook AC adapters?  I have made an effort to search the Internet, and it seems to be well documented that Macbook AC adapters do have quite the difficulty with surging on electrical systemes.
    Thanks.

  • MBP 15' randomly shuts down: temperature problem?

    Hallo,
    I'm having a very serious problem with my MBP unibody (rev B). After a few minute of intense use (3D gaming or just streaming of HD flash video) it shuts down without any warning or alert. The event doesn't show up in the system log and it happens more often while using the 9600GT gpu.
    It looks like a temperature managing problem, but the strange thing is that at the restart right after the sudden shut down the temperatures are absolutely normal and the fans seem to work as they should.
    What could be the issue?
    Moreover, I need my mac to work and I really can't afford to stay a day or more without it because it's in repair. It's still under official Apple warranty, am I eligible for an immediate full replacement?
    thanks

    Welcome to Apple Discussions
    If it was shutting down due to over heating then you'd get some warning like the fans running at maximum revs for a while first ...
    Are you saying the Console (All Messages) Log is not showing anything at all at the time of this event ??
    It's probably best you contact the place where you bought it and have them take a look, there's nothing anyone can do here about hardware issues. It's highly unlikely you'd be given a replacement but any repairs needed would be covered by your Warranty.

  • IMac won't shut down after using Time Machine

    Here is the thing: My iMac (late 2009, 24", 8 GB RAM) won't shut down when I use my external HD for Time Machine. After the back up I try to eject the external HD but the icon won't disappear on the screen, it only gets blank and is not clickable anymore. It is still visible in the menu of the Finder but with no ejection sign anymore. Programs that were open before won't close even if I use the forced shut down function. But it seems like they are closed as they don't appear on the list anymore. When I then try to shut down the whole system the screen goes black and the wheel turns for hours! So that I finally have to shut it down manually.
    This happens only after using the external HD for the back ups and when I then try to eject it. If I don't eject it everything goes normal. If I don't connect it everything goes normal. Sure, you might say, hey leave it plugged in then. But as it is a 3 TB HD I also use it for my MBP so I have to eject it
    Is this a known issue or a bug in the system of Yosemite? With Mavericks everything worked really well - no problems at all. On the MBP (late 2011, i7, 8 GB RAM) it also works well. So I am kind of annoyed the I always have to shut the iMac down manually which can't be that healthy for the system.
    Any insights on that issue are highly appreciated - thanks a lot!
    Birgit

    Okay, just realized that the same problem occurs with the MBP after rejecting the external HD
    Icon gets blank, cannot be clicked anymore, while shutting down the MBP normally the screen goes black and the wheel is turning forever but nothing else happens. So I have to force it to shut down.
    It seems to be a general problem with connecting an external HD once in a while for doing a time machine back up regularly and then eject it. So the question is: who has the same problem or does everybody have their HD permanently connected to their Macs for Back ups? Either by USB or WLAN? It never was a problem wit Mavericks and I don't want to permanently back up my system every hour - once a week is good for me BUT this cannot be adjusted in the time machine settings which would be a very good idea.
    Any solution is still highly appreciated !!
    Thanks a lot,
    Birgit

  • My macbook pro won't shut down, restart or log off

    it's a month old. was behaving fine until about a week ago when it wouldn't shut down because itunes kept restarting itself whenever i quit. realised it was because of my alarm clock widget, which i've now removed. so the itunes is sorted, BUT, my mac still won't shut down.
    what can i do? someone told me to download onyx but i haven't a clue what to do with it?

    Don't upgrade to Snow Leopard in the hope that it will eliminate any preexisting problems on your MBP — it almost certainly won't, and you may have other problems as well (e.g., incompatible applications and startup items). Solve the problem first, then perform the upgrade.
    If you Safe Boot the computer, will it shut down normally afterward? If so, disable all third-party startup items (System Preferences > Accounts > select your account and click the Startup Items tab), boot normally, and test again. If you can still shut down normally, one of the startup items is at fault. Re-enable them one at a time, testing after each addition, until you determine which one is causing the problem.
    There are also applications that can run in the background and don't show up in the Force Quit dialog box — but they do appear in Activity Monitor when you instruct it to list Active Processes. Some can interfere with shutdown by refusing to quit when the Shut Down command is given. If the suggestion in the preceding paragraph yields no progress, let us know what processes are active on your computer when no applications are shown in the Force Quit dialog box.

  • Mirror Door G4 won't shut down...

    Hi!
    Yep, won't shut down! Well, here it is:
    It's a 2 x 867 Mhz G4 with 1 GB RAM, and operating under 10.5.8. What happens is when I select Shut Down from the Apple menu, all softwares shut down but the computer itself doesn't. Of course, when I press and hold the Power button, the computer shuts down. But you know, that's a well known technique to restart a MAC computer when you feel it's not working properly. The problem here is it doesn't shut down properly, and when it gets back on, all problems listed here are still there.
    During the wait for it to shut down, the Dock remains active and if I select any software in the Dock to open, it does! So no shut down...
    Another amazing thing, you know that little gray ball under the software's icon in the Dock that means the software is active? Well it's not there even if the software is active. Only the Finder gets it.
    And I'm not done yet, believe me...
    Mail doesn't advise with its usual red circle with the number of new messages. I have to check manually to see if I got new mail. At least, I have the warning sound...
    Other thing: There is a real problem updating the softwares with the Software Update Utility found in System Preferences. I'm not the one who's doing it, I leave it to our technician. He also has to often flash the PRAM in order to reset the computer to an almost normal operation.
    It looks like the Dock is screwed up, so is the Finder. Finally, I think the whole system is screwed up, but it is still operable even with all these symptoms.
    With all that, anybody got suggestions? Is it software or hardware related?

    Hi-
    In my opinion, it is almost always better to manually update your software.
    Relying on the updater, especially when several updates need to be made, is a recipe for disaster.
    When several updates are made simultaneously, if one is incompatible with system hardware, corrupt or incomplete, you won't know which one, where, or when the problem update occurred.
    Now that the system is working more or less as it should, I would, first, download the proper OS version *Combo Update* and apply it.
    If you are running 10.5.8, download and run the 10.5.8 Combo Update.
    It is best to Repair Permissions with Disk Utility before AND after the update.
    If the update does as it should, the system should then be completely normal and functioning, including the Software Update function.

  • Just updated my RAM and now iMac shuts down "due to error" when in FCPX

    Hi there,
    So, I just purchased FCPX last week.  Edited one of my projects only to find that my RAM is overloaded and isn't allowing my computer to handle to workload.  Therefore I upgraded my RAM today to the max (16GB). Get my iMac home and up and running, everything looks good. I start up FINAL CUT PRO X, load my Library.....then boom.....shut down "due to error". THREE TIMES.  Below is my system and info on new RAM.  PLEASE HELP ASAP AS THIS IS TIME SENSITIVE!  I upgraded my RAM due to the suggestion that it would solve my slow rendering/choppy video playback in FCPX.
    Thanks. Ashley
    SYSTEM: 21.5 inch iMac OS X version 10.9.4 (Mavericks)
    PROCESSOR:   3.2 GHz Intel Core i3
    STORAGE: 364 GB (out of 999.99 GB)
    MEMORY:  16 GB (was 4 GB before upgrade)

    Your Computer looks to be a Late 2010 iMac, if so is the RAM spec as shown below?
    Maximum Memory
    16 GB
    Memory Slots
    4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM

Maybe you are looking for