Mbp won't start I get the Apple symbol and turning clock forever?
My MacBook Pro will not start. I get the Apple symbol and the timer but no start.
Hello CRG37,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario
Similar Messages
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Macbook Air won't start up past the "apple" page, and has a spinning icon. help!
The computer was left on for over a week while I was out of town, came back and it was slow, then it started doing the "spinning beach ball" so I shut it down and now it won't start up again.
Hey Sarah.
The spinning beach ball of death is a tricky issue to fix.
You can delete everything in the caches folders located at:
~/Library/Caches
/Library/Caches
Also try an SMC/PRAM reset:
PRAM RESET:
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
SMC RESET:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
If you still boot to the apple screen your next option is to boot to the Mac OSX install DVD and run a disk check/repair.
Hold down option with your OSX DVD in your drive, click on the cd that appears, boot to the OSX DVD.
Click on utilities in the menubar, go to disk utility, select Macintosh HD, run a check/repair.
If this fails you'll need to run the Max OSX installer and reinstall your Mac OSX.
P.s since you have a Macbook Air your install DVD is the usb stick you would have got with your MacBookAir. -
It also does not seem to be charging much after all this.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipad won't start up. The apple logo appears and just stays on the screen. after a while it starts blinking every minute
Try recovery mode as described here.
Note you may have to try to enter recovery mode more than one time to succeed.
HT1808 -
When i turn on my macbook a box appears telling me i need to restart my computer (in different languages) and in order to do so i have to press on the off button for a lil while. Even after doing this the same box appears and it never restarts correctly. This box appears every single time. I rarely turn my computer off. I just place it on sleep mode and restarts it only when i get prompted to. I brought it to genius and they couldnt figure out what the problem is so i was told it needed to be shipped to get fixed. I didnt have anything backed up. All i want saved are the pictures because i went to 2 events where i was the assigned photographer and i didnt get to save it to an external memory. Genius said that when shipped i cant give instructions like make sure to save the pictures and if they are unable to, call me if they should go on with the process. I was wishful thinking that to fix the problem they might not even have to touch the pictures memory part. I brought my MBP back home hoping it will miraculously starts and id be able to back it up but now all it does when i turn it on is the screen remains gray with the apple symbol and the circle timer below. The screen stays this way even if i leave it on for hours. Please help me fix this!!! cant i really specify to the technicians at apple to please make sure not to erase the pictures? Is there no other way to turn on my mac? I only need it to work ones.
There is no limit to the number of times you can re-install Office on the same computer.
You can activate by telephone:
The last paragraph is the relevant bit -
Imac won't start beyond white screen apple logo and circle
Imac won't start beyond white screen, Apple logo and spinning circle
Follow the steps at > Mac OS X: Gray screen appears during startup
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hi, please help.
Accidentally deleted startupitems from library/startupitems on macbook now the computer wont startup and i get the grey startup loading screen with the apple symbol and a loading bar but wont load then turns off.
i saved these files to a folder on the destop and then turned the computer off. oops!!! now computer wont start up
How do i put the startupitems back to this folder or beter yet get into the computer to fix this.
Please please help!!!Reinstall OS X, either from disc or a recovery partition. You don't mention which version of OS X you're running so I don't know which it will be.
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When I turn on my iMac it comes up with the login icons which I then choose and log into. The password works and I then get the apple icon and the spinning wheel. After about a minute the Apple icon turns into a prohibited icon. However, if I log in under the guest icon, I can access the wifi and get to Safari. I really don't know what to do next. Any help would be gratefully appreciated.
Are you running any A-V? If it's an iMac 21.5, I don't think you're running Leopard, 10.5. Probably at least Snow Leopard, 10.6. This is the Leopard forum.
This article says meant for 10.3.9 and eariler, but contains some still useful suggestions.
http://support.apple.com/kb/TS1411
Try a Safe Boot. Shift at the startup chime and expect a much longer time to boot. This will bring you to a login screen with "Safe Boot" in red.
Look at this as well.
http://support.apple.com/kb/TS1417 -
So my Ipod will no longer turn on. i leave it on my Ihome and nothing happens. whenever i try to turn it on i get the Apple logo and then it dies and says i should charge it, so i do and it does it again. What does this mean? is my battery totally dead? please i really need help
Did you try to charge it using the adapter or your computer?
If you can, let it charge for about 15min, then connect in recovery mode, described in this article:
iOS: Unable to update or restore
If still not luck, your battery might have to be replaced:
Apple - Support - Service Answer Center -
Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!
Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit -
''Well When i plug in my ipod touch the battery life is low..i let it sit a wyhle.And it starts up to the apple logo and it stay there some time then it restartsback over to the very low battery and repeat(Over&Over)
Can you reset the device by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect in recovery mode, explained here: iOS: Unable to restore -
My ipad2 is not restarting after updating to iOS7, I now only get the apple symbol? Please advise what I need to do to get it working again. Thanks.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?
My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?
Thank you for your reply.
I don't think it's paired with another device, as the Apple TV (3rd Gen) is the only device I have from Apple, that uses this remote (unless my iPhone or iPod can pair with it) ..or maybe the remote pairs with other than Apple products ? (Can it) ?
I have tried to press the menu and right - left - up- down - middle - play/pause simultaneously without anything happening.
All I'm left with now, is a brick with a flash on it.
I never connected it to my laptop before it broke down (as it only was 2-3 days old) can that be a problem for resetting it ? -
hello, I forgot what apple ID and password i have in order to go into game center. All I know is the username. How can i get the apple ID and password back? Please help!
i have the same problem did you find out how please ?
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When I charge my I pad I just get the apple sign and not a charge. After hours of charging sometimes I might get a slight red battery but then it returns back to the apple sign. I am using the correct battery.
warnerm wrote:
I have a ipad 2. I have the 10W wall charger.
I did try to reboot the ipad by holding both keys down and the Apple logo did appear but the Ipad would bot restart.
I do own a Iphone and tried charging earlier by switching out the cables and not the charger. In fact in the apple home we have three i-phones and have tried muliple cables with no luck.
Thanks for your help.
That doesn't sound good at all.
Since the Reset didn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
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