MBPr early 2013 freezes when shutting it down
I have a Macbook pro retina 15" early 2013 (i7 16gb RAM 500gb SSD) running Mavericks 10.9.5. I had been having issues with it restarting on its own and freezing before, so I upgraded to Yosemite, but that was a mistake. After that, the computer kept on restarting on its own "because of an error" and freezing shortly after startup. To fix that, I first repaired disk permissions several times with no avail. Then I tried resetting the PRAM, SMC, and running diagnostics (to check hardware, it would check the RAM only)-all came back normal. Luckily I had backed it up before upgrading, so I restored the computer using time machine back to Mavericks. Now the computer is running relatively OK, the main issue is when I shut it down, it takes me to a white screen and keeps on loading but never gets through to a complete shut down, so I would have to shut it down manually. After restart, it does not create a crash report. Any ideas on how to fix this?
Hi Linc
Thank you very much for your help! Here are the console logs for step1 3 minutes before I manually switched it off after I tried to restart it (as it got stuck as usual):
22/01/2015 11:47:30.572 com.apple.launchd.peruser.502[247]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 9 seconds
22/01/2015 11:47:30.617 acvpnui[9622]: Function: disconnect File: ClientIfcBase.cpp Line: 1323 Disconnect requested.
22/01/2015 11:47:30.618 acvpnui[9622]: VPN state: Disconnecting Network state: Network Accessible Network control state: Network Access: Restricted Network type: Undefined
22/01/2015 11:47:30.618 acvpnui[9622]: Function: getStateMessage File: ClientIfcBase.cpp Line: 1837 Disconnect in progress.
22/01/2015 11:47:30.618 acvpnagent[95]: Termination reason code 6: The user has requested to disconnect the connection.
22/01/2015 11:47:30.618 acvpnui[9622]: Message type information sent to the user: Disconnect in progress, please wait...
22/01/2015 11:47:30.618 acvpnagent[95]: The Primary DTLS connection to the secure gateway is being torn down.
22/01/2015 11:47:30.618 acvpnagent[95]: A DTLS Alert was sent by the client during a write operation. Severity: warning Description: close notify
22/01/2015 11:47:30.618 acvpnui[9622]: VPN state: Disconnecting Network state: Network Accessible Network control state: Network Access: Restricted Network type: Undefined
22/01/2015 11:47:30.618 acvpnagent[95]: The Primary DTLS connection to the secure gateway is down.
22/01/2015 11:47:30.618 acvpnui[9622]: Function: getStateMessage File: ClientIfcBase.cpp Line: 1837 Disconnect in progress.
22/01/2015 11:47:30.618 acvpnui[9622]: Message type information sent to the user: Disconnect in progress, please wait...
22/01/2015 11:47:30.619 acvpnagent[95]: The Primary SSL connection to the secure gateway is being torn down.
22/01/2015 11:47:30.619 acvpnagent[95]: The VPN client has sent the following close message to the gateway: The user has requested to disconnect the connection.
22/01/2015 11:47:30.619 acvpnagent[95]: A SSL Alert was sent by the client during a write operation. Severity: warning Description: close notify
22/01/2015 11:47:30.619 acvpnagent[95]: The Primary SSL connection to the secure gateway is down.
22/01/2015 11:47:30.620 acvpnui[9622]: VPN state: Disconnected Network state: Network Accessible Network control state: Network Access: Restricted Network type: Undefined
22/01/2015 11:47:30.620 acvpnui[9622]: Function: setConnectRequestComplete File: ConnectMgr.cpp Line: 8423 Connect request complete. Proceeding to cleanup.
22/01/2015 11:47:30.620 acvpnui[9622]: Message type information sent to the user: Ready to connect.
22/01/2015 11:47:30.620 acvpnagent[95]: route cmd success: route delete 10.23.98.168 255.255.255.255 10.16.25.214
22/01/2015 11:47:30.620 acvpnagent[95]: route cmd success: route delete 127.0.0.1 255.255.255.255 10.16.25.214
22/01/2015 11:47:30.620 acvpnagent[95]: route cmd success: route delete 163.1.122.59 255.255.255.255 10.16.25.214
22/01/2015 11:47:30.620 acvpnui[9622]: Cisco AnyConnect Secure Mobility Client Statistics at Disconnect: Cisco AnyConnect Secure Mobility Client Version 3.0.08057 VPN Stats Bytes Received: 45384083 Bytes Sent: 4284316 Compressed Bytes Received: 510687 Compressed Bytes Sent: 26797 Compressed Packets Received: 674 Compressed Packets Sent: 106 Control Bytes Received: 11533 Control Bytes Sent: 4424 Control Packets Received: 632 Control Packets Sent: 553 Encrypted Bytes Received: 47984851 Encrypted Bytes Sent: 5912845 Encrypted Packets Received: 43787 Encrypted Packets Sent: 28568 Inbound Bypassed Packets: 0 Inbound Discarded Packets: 0 Outbound Bypassed Packets: 0 Outbound Discarded Packets: 0 Packets Received: 43107 Packets Sent: 27894 Time Connected: 01:34:21
22/01/2015 11:47:30.621 acvpnagent[95]: route cmd success: route delete 10.23.98.0 255.255.254.0 0.0.0.0
22/01/2015 11:47:30.621 acvpnagent[95]: route cmd success: route delete 163.1.122.0 255.255.254.0 0.0.0.0
22/01/2015 11:47:30.621 acvpnagent[95]: route cmd success: route delete 169.254.0.0 255.255.0.0 0.0.0.0
22/01/2015 11:47:30.621 acvpnagent[95]: route cmd success: route delete 163.1.94.19 255.255.255.255 163.1.123.254
22/01/2015 11:47:30.621 acvpnagent[95]: route cmd success: route delete 10.16.25.214 255.255.255.255 127.0.0.1
22/01/2015 11:47:30.621 acvpnagent[95]: route cmd success: route add 10.23.98.0 255.255.254.0 10.23.98.168
22/01/2015 11:47:30.622 acvpnagent[95]: route cmd success: route add 163.1.122.0 255.255.254.0 163.1.122.59
22/01/2015 11:47:30.622 acvpnagent[95]: route cmd success: route add 169.254.0.0 255.255.0.0 163.1.122.59
22/01/2015 11:47:30.625 configd[18]: network changed: v4(utun0!:10.16.25.214, en2, en0) DNS- Proxy- SMB
22/01/2015 11:47:30.628 SophosSXLD[87]: [SMESXLInterface.m:427] no DNS addresses found
22/01/2015 11:47:30.629 acvpnagent[95]: Function: WaitWhileProcessingEvents File: MainThread.cpp Line: 7668 Invoked Function: CMainThread::ProcessEvents Return Code: -32636919 (0xFE0E0009) Description: MAINTHREAD_ERROR_UNEXPECTED
22/01/2015 11:47:30.629 acvpnagent[95]: Default route successfully cleared
22/01/2015 11:47:30.636 acvpnagent[95]: The network control state changed to unrestricted. The operating system configuration has been restored.
22/01/2015 11:47:30.636 acvpnagent[95]: getting ipv4 route table.
22/01/2015 11:47:30.637 configd[18]: network changed: v4(en2:163.1.122.59, en0, utun0-:10.16.25.214) DNS+ Proxy+ SMB+
22/01/2015 11:47:30.000 kernel[0]: SIOCPROTODETACH_IN6: utun0 error=6
22/01/2015 11:47:30.639 acvpnui[9622]: VPN state: Disconnected Network state: Network Accessible Network control state: Network Access: Available Network type: Undefined
22/01/2015 11:47:30.639 acvpnagent[95]: Cisco AnyConnect Secure Mobility Client connection terminated.
22/01/2015 11:47:30.639 acvpnui[9622]: Message type information sent to the user: Ready to connect.
22/01/2015 11:47:30.653 configd[18]: setting hostname to "dhcppool059.dpag.ox.ac.uk"
22/01/2015 11:47:30.000 kernel[0]: process 11015 set trusted
22/01/2015 11:47:30.000 kernel[0]: Change trust on
22/01/2015 11:47:30.000 kernel[0]: process name fontworker (pid 11015)
22/01/2015 11:47:30.824 Cisco AnyConnect Secure Mobility Client[9622]: State: Disconnecting
22/01/2015 11:47:30.845 Skype[9140]: Failed to create AccessSession
22/01/2015 11:47:31.130 apsd[282]: Unrecognized leaf certificate
22/01/2015 11:47:31.221 Skype[9140]: Failed to create AccessSession
22/01/2015 11:47:31.327 Cisco AnyConnect Secure Mobility Client[9622]: State: Disconnecting
22/01/2015 11:47:31.831 Cisco AnyConnect Secure Mobility Client[9622]: State: Disconnected
22/01/2015 11:47:31.847 Cisco AnyConnect Secure Mobility Client[9622]: State: Disconnected
22/01/2015 11:47:31.853 Skype[9140]: -[NSString(NSStringAdditions) URLQueryStringComponents]: ERROR: query component does not contain 2 parts: 1421927251815
22/01/2015 11:47:32.327 acvpnui[9622]: Function: detach File: ClientIfcBase.cpp Line: 368 Shutting down vpnapi
22/01/2015 11:47:32.393 apsd[282]: Unrecognized leaf certificate
22/01/2015 11:47:32.393 apsd[282]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
22/01/2015 11:47:32.442 acvpnagent[95]: Function: SetAnyConnectGUIKeepAlive File: Utility/LoginUtils.cpp Line: 369 remove() failure: No such file or directory
22/01/2015 11:47:32.442 acvpnagent[95]: Function: OnMasterAppDeregistrationWithDepot File: MainThread.cpp Line: 3401 Invoked Function: CLoginUtils::SetAnyConnectGUIKeepAlive Return Code: -28180466 (0xFE52000E) Description: LOGINUTILS_ERROR_REMOVE
22/01/2015 11:47:32.443 acvpnagent[95]: getting ipv4 route table.
22/01/2015 11:47:32.880 UserEventAgent[11]: Captive: Removing SSID registrations for 9140
22/01/2015 11:47:35.000 kernel[0]: utun_ctl_connect: creating interface utun0
22/01/2015 11:47:35.000 kernel[0]: SIOCPROTODETACH_IN6: utun0 error=6
22/01/2015 11:47:35.798 digest-service[11019]: label: default
22/01/2015 11:47:35.798 digest-service[11019]: dbname: od:/Local/Default
22/01/2015 11:47:35.798 digest-service[11019]: mkey_file: /var/db/krb5kdc/m-key
22/01/2015 11:47:35.798 digest-service[11019]: acl_file: /var/db/krb5kdc/kadmind.acl
22/01/2015 11:47:35.811 digest-service[11019]: digest-request: uid=0
22/01/2015 11:47:35.895 digest-service[11019]: digest-request: netr probe 0
22/01/2015 11:47:35.896 digest-service[11019]: digest-request: init request
22/01/2015 11:47:35.900 digest-service[11019]: digest-request: init return domain: "ANONYMOUS" server: DHCPPOOL059 indomain was: <NULL>
22/01/2015 11:47:35.000 kernel[0]: Sandbox: netbiosd(9722) deny mach-lookup com.apple.networkd
22/01/2015 11:47:35.961 digest-service[11019]: digest-request: uid=0
22/01/2015 11:47:35.961 digest-service[11019]: digest-request: init request
22/01/2015 11:47:35.964 digest-service[11019]: digest-request: init return domain: DHCPPOOL059 server: DHCPPOOL059 indomain was: <NULL>
22/01/2015 11:47:36.914 loginwindow[61]: Could not find image named 'NSApplication'.
22/01/2015 11:47:36.915 loginwindow[61]: Could not find image named 'hgfhfg'.
22/01/2015 11:47:40.000 kernel[0]: Change trust on
22/01/2015 11:47:40.000 kernel[0]: process name (pid 11015)
22/01/2015 11:47:40.000 kernel[0]: revoking trust for process 11015
22/01/2015 11:47:41.402 WindowServer[131]: CGXSetWindowListSystemAlpha: Invalid window 1265 (index 0/1)
22/01/2015 11:47:41.402 WindowServer[131]: CGXSetWindowListSystemAlpha: Invalid window 1198 (index 0/1)
22/01/2015 11:47:45.482 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.482 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.482 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.482 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.482 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.483 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.484 WindowServer[131]: CGXGetConnectionProperty: Invalid connection 50475
22/01/2015 11:47:45.000 kernel[0]: Change trust on
22/01/2015 11:47:45.000 kernel[0]: process name ��������=#% ���� (pid 266)
22/01/2015 11:47:45.000 kernel[0]: revoking trust for process 266
22/01/2015 11:47:45.528 MagicPrefs[399]: Restored mouse tracking speed to 0.687500
22/01/2015 11:47:45.529 MagicPrefs[399]: Restored trackpad tracking speed to 0.687500
22/01/2015 11:47:45.538 com.apple.launchd.peruser.502[247]: (com.apple.AirPlayUIAgent[482]) Exited: Killed: 9
22/01/2015 11:47:45.538 com.apple.launchd.peruser.502[247]: (com.apple.EscrowSecurityAlert[606]) Exited: Killed: 9
22/01/2015 11:47:45.538 com.apple.launchd.peruser.502[247]: (com.apple.speech.feedbackservicesserver[412]) Exited: Killed: 9
22/01/2015 11:47:45.548 com.apple.launchd[1]: (com.apple.MailServiceAgent[911]) Exited: Killed: 9
22/01/2015 11:47:45.548 com.apple.launchd[1]: (com.apple.ShareKitHelper[300]) Exited: Killed: 9
22/01/2015 11:47:45.549 com.apple.launchd[1]: (com.apple.internetaccounts[311]) Exited: Killed: 9
22/01/2015 11:47:45.551 com.apple.launchd.peruser.502[247]: (com.apple.speech.recognition.SpeakableItemsApp.68848[416]) Exited: Killed: 9
22/01/2015 11:47:45.567 NotificationCenter[280]: Connection interrupted.
22/01/2015 11:47:45.000 kernel[0]: Change trust on
22/01/2015 11:47:45.000 kernel[0]: process name (pid 402)
22/01/2015 11:47:45.000 kernel[0]: revoking trust for process 402
22/01/2015 11:47:45.578 com.apple.launchd.peruser.502[247]: (com.apple.iTunesHelper.64096[402]) Exited with code: 1
22/01/2015 11:47:45.583 com.apple.launchd.peruser.502[247]: (com.apple.gamed[289]) Exited: Killed: 9
22/01/2015 11:47:45.000 kernel[0]: Change trust on
22/01/2015 11:47:45.000 kernel[0]: process name (pid 265)
22/01/2015 11:47:45.000 kernel[0]: revoking trust for process 265
22/01/2015 11:47:45.588 appleeventsd[75]: Got kAELookupClientPort with no criteria:{command=300, } (handleMessage()/appleEventsD.cp #2352) client-reqs-q
22/01/2015 11:47:45.601 com.apple.launchd.peruser.502[247]: (com.google.android.mtpagent.61456[406]) Exited: Terminated: 15
22/01/2015 11:47:45.602 com.apple.launchd.peruser.502[247]: ([0x0-0x1e01e].com.apple.AppleSpell[377]) Exited: Killed: 9
22/01/2015 11:47:45.000 kernel[0]: Change trust on
22/01/2015 11:47:45.000 kernel[0]: process name (pid 280)
22/01/2015 11:47:45.000 kernel[0]: revoking trust for process 280
22/01/2015 11:47:45.000 kernel[0]: Change trust on
22/01/2015 11:47:45.000 kernel[0]: process name �p%6 (pid 396)
22/01/2015 11:47:45.000 kernel[0]: revoking trust for process 396
22/01/2015 11:47:45.625 com.apple.launchd.peruser.502[247]: (com.apple.speech.recognitionserver[421]) Exited: Killed: 9
22/01/2015 11:47:45.000 kernel[0]: Change trust on
22/01/2015 11:47:45.000 kernel[0]: process name (pid 264)
22/01/2015 11:47:45.000 kernel[0]: revoking trust for process 264
22/01/2015 11:47:45.729 eprocsd[224]: failed to get args for vanished proc 11034: No such process
22/01/2015 11:47:45.954 sessionlogoutd[11035]: sessionlogoutd Launched
22/01/2015 11:47:45.974 sessionlogoutd[11035]: DEAD_PROCESS: 61 console
22/01/2015 11:47:45.977 eapolclient[9590]: en0 STOP
22/01/2015 11:47:46.000 kernel[0]: wlEvent: en0 en0 Link DOWN virtIf = 0
22/01/2015 11:47:46.000 kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).
22/01/2015 11:47:46.131 shutdown[11037]: reboot by _avipm:
22/01/2015 11:47:46.132 shutdown[11037]: SHUTDOWN_TIME: 1421927266 131358
22/01/2015 11:47:46.000 kernel[0]: Kext loading now disabled.
22/01/2015 11:47:46.000 kernel[0]: Kext unloading now disabled.
22/01/2015 11:47:46.000 kernel[0]: Kext autounloading now disabled.
22/01/2015 11:47:46.000 kernel[0]: Kernel requests now disabled.
22/01/2015 11:47:46.000 kernel[0]: Change trust on
22/01/2015 11:47:46.000 kernel[0]: process name �� ���� (pid 12)
22/01/2015 11:47:46.000 kernel[0]: revoking trust for process 12
22/01/2015 11:47:46.161 quicklookd[10968]: XPC error messaging com.apple.IconServicesAgent: Connection interrupted
22/01/2015 11:47:46.161 quicklookd[10968]: XPC error messaging com.apple.IconServicesAgent: Connection invalid
22/01/2015 11:47:46.167 scanserver[9697]: [main.m:136] Scan server shutting down...
22/01/2015 11:51:12.000 bootlog[0]: BOOT_TIME 1421927472 0
This is the most recent Shutdownstall report:
Date/Time: 2015-01-22 11:47:48 +0000
OS Version: 10.9.5 (Build 13F34)
Architecture: x86_64
Report Version: 18
Command: No Target
Path: No Target
Version: ??? (???)
Parent: UNKNOWN PROCESS [0]
PID: 0
Event: shutdown stall
Duration: 12.04s (sampling started after 2 seconds)
Steps: 101 (100ms sampling interval)
Hardware model: MacBookPro10,1
Active cpus: 8
Fan speed: 2162 rpm
Free pages: 3107757 pages (+221533)
Pageins: 2 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: aksusbd [169]
Path: /usr/libexec/aksusbd
Architecture: i386
Parent: launchd [1]
UID: 0
Task size: 298 pages
Importance: Donating
IO Policy: Standard
Thread 0x495 priority 31
101 __select_nocancel + 10 (libsystem_kernel.dylib) [0xbb7aea]
*101 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x49b DispatchQueue 10660524 priority 33
101 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0xa13532]
101 kevent64 + 10 (libsystem_kernel.dylib) [0xbb8992]
*101 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x499 priority 31
101 semaphore_wait_trap + 10 (libsystem_kernel.dylib) [0xbb2fb6]
*101 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0x49a priority 31
101 mach_msg_trap + 10 (libsystem_kernel.dylib) [0xbb2f7a]
*101 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Binary Images:
0xa10000 - 0xa28ffd libdispatch.dylib (339.92.1) <7E7A88BF-74B3-363B-B534-6F757DF2DDE3> /usr/lib/system/libdispatch.dylib
0xba0000 - 0xbbdff4 libsystem_kernel.dylib (2422.115.4) <011434BC-0EFD-35E9-B76D-A22B76DC83DC> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avguard-ondemand-mgmt [10118]
Path: /Applications/Avira.app/Contents/guard/avguard-ondemand-mgmt
Architecture: x86_64
Parent: avguard.bin [10102]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 2162 pages (+5)
CPU Time: 0.007s
Importance: Donating
IO Policy: Standard
Thread 0x321f3 DispatchQueue 1 priority 27 cpu time 0.007s
17 start + 1 (libdyld.dylib) [0x1070ea5fd]
10 ??? (avguard-ondemand-mgmt + 15456) [0x104dd7c60]
10 sleep + 42 (libsystem_c.dylib) [0x1071d1c1f]
10 __semwait_signal + 10 (libsystem_kernel.dylib) [0x107280a3a]
*10 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
7 ??? (avguard-ondemand-mgmt + 15122) [0x104dd7b12]
7 ??? (avguard-ondemand-mgmt + 16598) [0x104dd80d6]
7 poll + 10 (libsystem_kernel.dylib) [0x10728194a]
*7 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*7 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*7 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*7 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*7 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*7 ??? (mach_kernel + 223579) [0xffffff800023695b]
*7 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x104dd4000 - 0x104f26fef avguard-ondemand-mgmt (0) <50263AC9-750A-3AD8-BDD0-5304F91C8050> /Applications/Avira.app/Contents/guard/avguard-ondemand-mgmt
0x1070e7000 - 0x1070eaff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x107156000 - 0x1071dfff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x10726b000 - 0x107287ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avguard.bin [10102]
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: launchd [1]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 707 pages
CPU Time: 0.003s
Importance: Donating
IO Policy: Standard
Thread 0x321be DispatchQueue 1 priority 31 cpu time 0.003s
17 start + 1 (libdyld.dylib) [0x104d005fd]
10 __wait4 + 10 (libsystem_kernel.dylib) [0x104e9ee22]
*10 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
7 ??? (avguard.bin + 10264) [0x102cde818]
7 ??? (avguard.bin + 44487) [0x102ce6dc7]
7 ??? (avguard.bin + 35000) [0x102ce48b8]
7 poll + 10 (libsystem_kernel.dylib) [0x104e9f94a]
*7 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*7 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*7 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*7 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*7 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*7 ??? (mach_kernel + 223579) [0xffffff800023695b]
*7 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x102cdc000 - 0x102fdefe7 avguard.bin (0) <81CDC19A-99B0-39DA-A72D-6A38755CD572> /Applications/Avira.app/Contents/guard/avguard.bin
0x104cfd000 - 0x104d00ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x104e89000 - 0x104ea5ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avguard.bin [11046]
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: avwatchdox.bin [96]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 9500 pages (-59)
CPU Time: 0.003s
Importance: Donating
Thread 0x371a6 DispatchQueue 1 priority 31 cpu time 0.003s
24 start + 1 (libdyld.dylib) [0x1057135fd]
20 ??? (avguard.bin + 13552) [0x1036d34f0]
20 sleep + 42 (libsystem_c.dylib) [0x1057fdc1f]
20 __semwait_signal + 10 (libsystem_kernel.dylib) [0x1058ada3a]
*20 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
1 ??? (avguard.bin + 10264) [0x1036d2818]
1 ??? (avguard.bin + 44487) [0x1036dadc7]
1 ??? (avguard.bin + 35000) [0x1036d88b8]
1 poll + 10 (libsystem_kernel.dylib) [0x1058ae94a]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*1 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*1 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*1 ??? (mach_kernel + 223579) [0xffffff800023695b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
1 ??? (avguard.bin + 10403) [0x1036d28a3]
1 ??? (avguard.bin + 35000) [0x1036d88b8]
1 poll + 10 (libsystem_kernel.dylib) [0x1058ae94a]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*1 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*1 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*1 ??? (mach_kernel + 223579) [0xffffff800023695b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
1 ??? (avguard.bin + 10408) [0x1036d28a8]
1 ??? (avguard.bin + 44487) [0x1036dadc7]
1 ??? (avguard.bin + 35000) [0x1036d88b8]
1 poll + 10 (libsystem_kernel.dylib) [0x1058ae94a]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*1 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*1 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*1 ??? (mach_kernel + 223579) [0xffffff800023695b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
1 ??? (avguard.bin + 10547) [0x1036d2933]
1 ??? (avguard.bin + 35000) [0x1036d88b8]
1 poll + 10 (libsystem_kernel.dylib) [0x1058ae94a]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*1 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*1 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*1 ??? (mach_kernel + 223579) [0xffffff800023695b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*1 exit + 28 (mach_kernel) [0xffffff80005cebbc]
*1 exit1_internal + 670 (mach_kernel) [0xffffff80005cee8e]
*1 task_terminate_internal + 339 (mach_kernel) [0xffffff800023d9e3]
*1 vm_map_remove + 111 (mach_kernel) [0xffffff80002825cf]
*1 ??? (mach_kernel + 516858) [0xffffff800027e2fa]
*1 pmap_remove_options + 887 (mach_kernel) [0xffffff80002c60b7]
*1 pmap_remove_range_options + 1389 (mach_kernel) [0xffffff80002c59dd]
Binary Images:
0x1036d0000 - 0x1039d2fe7 avguard.bin (0) <81CDC19A-99B0-39DA-A72D-6A38755CD572> /Applications/Avira.app/Contents/guard/avguard.bin
0x105710000 - 0x105713ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x105782000 - 0x10580bff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x105898000 - 0x1058b4ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avguard.bin [11055]
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: avwatchdox.bin [96]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 2734 pages (+6738)
CPU Time: 0.094s
Importance: Donating
Thread 0x371db DispatchQueue 1 priority 31 cpu time 0.094s
5 start + 1 (libdyld.dylib) [0x11174b5fd]
2 ??? (avguard.bin + 10264) [0x10f714818]
2 ??? (avguard.bin + 44487) [0x10f71cdc7]
2 ??? (avguard.bin + 35000) [0x10f71a8b8]
2 poll + 10 (libsystem_kernel.dylib) [0x1118e894a]
*2 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*2 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*2 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*2 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*2 ??? (mach_kernel + 223579) [0xffffff800023695b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
2 ??? (avguard.bin + 10408) [0x10f7148a8]
2 ??? (avguard.bin + 44487) [0x10f71cdc7]
2 ??? (avguard.bin + 35000) [0x10f71a8b8]
2 poll + 10 (libsystem_kernel.dylib) [0x1118e894a]
*2 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*2 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*2 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*2 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*2 ??? (mach_kernel + 223579) [0xffffff800023695b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
1 ??? (avguard.bin + 8786) [0x10f714252]
1 ??? (avguard.bin + 568606) [0x10f79cd1e]
1 AVSIGN_IsNotModifiedAviraFileA + 61 (avguard.bin) [0x10f78f29d]
1 IsAVSignSigned + 1263 (avguard.bin) [0x10f79a20f]
1 ComputeSignature + 342 (avguard.bin) [0x10f78f006]
1 sha256 + 129 (avguard.bin) [0x10f7987e1]
1 sha256_update + 130 (avguard.bin) [0x10f798732]
1 sha256_transf + 185 (avguard.bin) [0x10f797789]
1 <executing in user space>
Binary Images:
0x10f712000 - 0x10fa14fe7 avguard.bin (0) <81CDC19A-99B0-39DA-A72D-6A38755CD572> /Applications/Avira.app/Contents/guard/avguard.bin
0x111748000 - 0x11174bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x1118d2000 - 0x1118eeff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avlogwriter [223]
Path: /Applications/Avira.app/Contents/MacOS/avlogwriter
Architecture: x86_64
Parent: avwatchdox.bin [96]
Responsible: avwatchdox.bin [96]
UID: -2
Task size: 677 pages (-3)
CPU Time: 0.006s
Importance: Donating
IO Policy: Standard
Thread 0x5e8 priority 31
101 start + 1 (libdyld.dylib) [0x10b6475fd]
101 main + 3271 (avlogwriter) [0x10b16b077]
101 __select + 10 (libsystem_kernel.dylib) [0x10b7dc9aa]
*101 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x5ea priority 31
101 __sigwait + 10 (libsystem_kernel.dylib) [0x10b7dccc2]
*101 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*101 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*101 __sigwait_nocancel + 480 (mach_kernel) [0xffffff80005e05e0]
*101 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*101 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*101 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*101 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*101 ??? (mach_kernel + 223579) [0xffffff800023695b]
*101 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Thread 0x5eb priority 31 cpu time 0.006s
101 thread_start + 13 (libsystem_pthread.dylib) [0x10b8ecfc9]
101 _pthread_start + 137 (libsystem_pthread.dylib) [0x10b8e872a]
101 _pthread_body + 138 (libsystem_pthread.dylib) [0x10b8e8899]
101 thread_proxy + 130 (avlogwriter) [0x10b268cd2]
101 boost::detail::thread_data<Consumer>::run() + 16 (avlogwriter) [0x10b16eb34]
101 Consumer::operator()() + 177 (avlogwriter) [0x10b172ce9]
101 boost::this_thread::sleep(boost::posix_time::ptime const&) + 671 (avlogwriter) [0x10b172c0f]
101 boost::this_thread::hiden::sleep_until(timespec const&) + 94 (avlogwriter) [0x10b269f9e]
101 boost::condition_variable::do_wait_until(boost::unique_lock<boost::mutex>&, timespec const&) + 76 (avlogwriter) [0x10b26c118]
101 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x10b7dc716]
*101 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c61940]
Thread 0x321bc priority 31
17 thread_start + 13 (libsystem_pthread.dylib) [0x10b8ecfc9]
17 _pthread_start + 137 (libsystem_pthread.dylib) [0x10b8e872a]
17 _pthread_body + 138 (libsystem_pthread.dylib) [0x10b8e8899]
17 thread_proxy + 130 (avlogwriter) [0x10b268cd2]
17 __recvfrom + 10 (libsystem_kernel.dylib) [0x10b7dc91a]
*17 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*17 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*17 recvfrom_nocancel + 224 (mach_kernel) [0xffffff8000622a30]
*17 ??? (mach_kernel + 4336638) [0xffffff8000622bfe]
*17 soreceive + 2306 (mach_kernel) [0xffffff8000617822]
*17 sbwait + 297 (mach_kernel) [0xffffff800061d729]
*17 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*17 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*17 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*17 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*17 ??? (mach_kernel + 223579) [0xffffff800023695b]
*17 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x10b161000 - 0x10b2d3fe7 avlogwriter (0) <3B2B691E-E97E-38B7-9845-040CCD7F94EB> /Applications/Avira.app/Contents/MacOS/avlogwriter
0x10b644000 - 0x10b647ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x10b7c7000 - 0x10b7e3ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x10b8e7000 - 0x10b8eeff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
*0xffffff7f80c5c000 - 0xffffff7f80c63fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avqmd [226]
Path: /Applications/Avira.app/Contents/MacOS/avqmd
Architecture: x86_64
Parent: avwatchdox.bin [96]
Responsible: avwatchdox.bin [96]
UID: 333
Task size: 100 pages
CPU Time: 0.001s
Importance: Donating
IO Policy: Standard
Thread 0x5f8 priority 31
101 __semwait_signal + 10 (libsystem_kernel.dylib) [0x10e9c9a3a]
*101 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Thread 0x5fe priority 31
101 __sigwait + 10 (libsystem_kernel.dylib) [0x10e9c9cc2]
*101 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*101 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*101 __sigwait_nocancel + 480 (mach_kernel) [0xffffff80005e05e0]
*101 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*101 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*101 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*101 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*101 ??? (mach_kernel + 223579) [0xffffff800023695b]
*101 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Thread 0x5ff priority 31
101 kevent + 10 (libsystem_kernel.dylib) [0x10e9ca64a]
*101 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x600 priority 31
101 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x10e9c9716]
*101 psynch_cvcontinue + 0 (pthread) [0xffffff7f80c61940]
Thread 0x601 priority 31 cpu time 0.001s
101 thread_start + 13 (libsystem_pthread.dylib) [0x10ead6fc9]
101 _pthread_start + 137 (libsystem_pthread.dylib) [0x10ead272a]
101 _pthread_body + 138 (libsystem_pthread.dylib) [0x10ead2899]
101 poll + 10 (libsystem_kernel.dylib) [0x10e9ca94a]
*101 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*101 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*101 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*101 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*101 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*101 ??? (mach_kernel + 223579) [0xffffff800023695b]
*101 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x10df5b000 - 0x10e1f7fff avqmd (0) <C818E235-8469-35E3-87D8-4F0B14BC4BD5> /Applications/Avira.app/Contents/MacOS/avqmd
0x10e9b4000 - 0x10e9d0ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x10ead1000 - 0x10ead8ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
*0xffffff7f80c5c000 - 0xffffff7f80c63fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avqmd [229]
Path: /Applications/Avira.app/Contents/MacOS/avqmd
Architecture: x86_64
Parent: avqmd [226]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 16 pages
Importance: Donating
IO Policy: Standard
Thread 0x5fd priority 31
101 poll + 10 (libsystem_kernel.dylib) [0x10e9ca94a]
*101 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*101 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*101 poll_nocancel + 802 (mach_kernel) [0xffffff80005f4332]
*101 kqueue_scan + 367 (mach_kernel) [0xffffff80005c665f]
*101 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*101 ??? (mach_kernel + 223579) [0xffffff800023695b]
*101 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x10df5b000 - 0x10e1f7fff avqmd (0) <C818E235-8469-35E3-87D8-4F0B14BC4BD5> /Applications/Avira.app/Contents/MacOS/avqmd
0x10e9b4000 - 0x10e9d0ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avqmd (changed during sampling) [11057]
Path: /Applications/Avira.app/Contents/MacOS/avqmd
Architecture: x86_64
Parent: avwatchdox.bin [96]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 31 pages
Importance: Donating
Thread 0x371df priority 31
1 ??? [0x102653013]
1 ??? [0x10265719b]
1 ??? [0x1026566f4]
1 ??? [0x102d5b17e]
1 ??? [0x102bb4008]
1 ??? [0x102cde2dd]
1 ??? [0x7fff626e3da5]
1 ??? [0x7fff626f887b]
1 ??? [0x7fff626f7263]
1 ??? [0x7fff626f707f]
1 ??? [0x7fff626f10e4]
1 ??? [0x7fff626f108a]
1 ??? [0x7fff626f68f2]
1 ??? [0x7fff626f67d4]
1 <executing in user space>
Binary Images:
0x1041fc000 - 0x104498fff avqmd (0) <C818E235-8469-35E3-87D8-4F0B14BC4BD5> /Applications/Avira.app/Contents/MacOS/avqmd
Process: avsavapi-super [10113]
Path: /Applications/Avira.app/Contents/guard/avsavapi-super
Architecture: x86_64
Parent: avguard.bin [10102]
Responsible: avwatchdox.bin [96]
UID: 0
Task size: 733 pages
Importance: Donating
IO Policy: Standard
Thread 0x321ce DispatchQueue 1 priority 31
7 start + 1 (libdyld.dylib) [0x105d7c5fd]
7 __wait4 + 10 (libsystem_kernel.dylib) [0x105f21e22]
*7 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x105b46000 - 0x105b9ffff avsavapi-super (0) <7041775B-2D5A-3A5B-B4E3-A302CC312847> /Applications/Avira.app/Contents/guard/avsavapi-super
0x105d79000 - 0x105d7cff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x105f0c000 - 0x105f28ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: avwatchdox.bin [96]
Path: /Applications/Avira.app/Contents/MacOS/avwatchdox.bin
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 360 pages (+58)
CPU Time: 0.003s
Importance: Donating
Timers: Coalesced
Thread 0x298 priority 31-46 cpu time 0.003s
101 start + 1 (libdyld.dylib) [0x102ce05fd]
63 main + 12899 (avwatchdox.bin) [0x10264ca03]
63 __sigwait + 10 (libsystem_kernel.dylib) [0x102e7acc2]
*63 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*63 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*63 __sigwait_nocancel + 480 (mach_kernel) [0xffffff80005e05e0]
*63 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*63 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*63 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*63 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*63 ??? (mach_kernel + 223579) [0xffffff800023695b]
*63 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
33 main + 12187 (avwatchdox.bin) [0x10264c73b]
33 stop_all_processes + 2819 (avwatchdox.bin) [0x102653013]
31 stop_eprocsd(int*) + 190 (avwatchdox.bin) [0x10265808e]
31 sleep + 42 (libsystem_c.dylib) [0x102dc5c1f]
31 __semwait_signal + 10 (libsystem_kernel.dylib) [0x102e7aa3a]
*31 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
1 stop_eprocsd(int*) + 46 (avwatchdox.bin) [0x102657ffe]
1 status_eprocsd_with_pid(int*) + 34 (avwatchdox.bin) [0x102657f52]
1 read + 10 (libsystem_kernel.dylib) [0x102e7b9f2]
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005f20ff]
*1 ??? (mach_kernel + 4137710) [0xffffff80005f22ee]
*1 ??? (mach_kernel + 2047477) [0xffffff80003f3df5]
*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fe241]
*1 hfs_vnop_read + 566 (mach_kernel) [0xffffff800056be46]
*1 cluster_read_ext + 5045 (mach_kernel) [0xffffff80003d0fa5]
*1 ??? (mach_kernel + 1908093) [0xffffff80003d1d7d]
*1 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*1 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*1 ??? (mach_kernel + 223579) [0xffffff800023695b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
1 stop_avqmd(int*) + 123 (avwatchdox.bin) [0x10265719b]
1 forknexec_v(char**, int*) + 84 (avwatchdox.bin) [0x1026566f4]
1 fork + 57 (libsystem_c.dylib) [0x102d5b19a]
1 libSystem_atfork_parent + 14 (libSystem.B.dylib) [0x102bb3b67]
1 OSSpinLockUnlock + 4 (libsystem_platform.dylib) [0x102f75e71]
1 <executing in user space>
5 main + 11915 (avwatchdox.bin) [0x10264c62b]
5 update_not_controlled_process_stati + 161 (avwatchdox.bin) [0x10264e411]
5 status_guard() + 227 (avwatchdox.bin) [0x1026574b3]
5 __wait4 + 10 (libsystem_kernel.dylib) [0x102e7ae22]
*5 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x102648000 - 0x10268bff7 avwatchdox.bin (0) <4CF6A7D9-1777-37B7-BC2E-FE6C3CD21CD0> /Applications/Avira.app/Contents/MacOS/avwatchdox.bin
0x102bb2000 - 0x102bb3ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x102cdd000 - 0x102ce0ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x102d4a000 - 0x102dd3ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x102e65000 - 0x102e81ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x102f73000 - 0x102f79ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: CVMCompiler [10972]
Path: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler
Architecture: x86_64
Parent: launchd [247]
UID: 502
Sudden Term: Dirty
Task size: 10699 pages
Importance: Adaptive, Donating
Timers: Coalesced
Thread 0x36a6b DispatchQueue 7 priority 31
101 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x1043f27c5]
101 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x1045b4caa]
*101 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x36a6c DispatchQueue 2 priority 33
101 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x1043ea136]
101 kevent64 + 10 (libsystem_kernel.dylib) [0x1045b5662]
*101 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x103227000 - 0x10322bfff CVMCompiler (58.1) <3C615DB7-7821-3079-8E0E-59B1A5DB906A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler
0x1043e7000 - 0x104401fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x10459f000 - 0x1045bbff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4
Similar Messages
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Imac freezing when shutting down
hi, i have this problem for quite a while now. it does not happen all the time but 9 times out of 10 this happens.
when i shut down my imac, the screen goes blue as it should then you get the circle with the black lines going round until it shuts down. thats where it stops, it freezes there and then i have to manually shut it down by pressing the button at the back.
is this a common problem ?
does it cause my imac harm by shutting down this way ?
how can i fix this ?
it didnt do this in the beginning only a few months later it started to
any help will be appreciated
thanksHad had my 500GB HD replaced by apple in my imac24 today, after reinstalling everything and updating I indeed am experiencing the issue of the power button press to sleep COMPLETY locking and freezing the iMac.
I am for now clicking the iMac to sleep but plann to call tomorrow and ask why this has started happening.
Has anyone had a resolve yet?? -
ITunes freezes when shutting down, playcount not saved
Okay, hey...
Everytime I shut down my iTunes, it freezes, and this Windows-standard-popup shows and ask me if I want to report the error or just shut down the program. (Sorry this message is different in English, I'm currently on a Danish computer).
So, anyway, after I click "Shut down the program", it closes, so yeah.. problem solved, I thought. But when I start up iTunes again, my play count is not updated. There's this new song, and I've listened to it a gazzilion times, and the play count is XX when I shut down iTunes, but when I start the program again, it's 0. Weird.
And the program still freezes when I shut it down!? EVERYTIME I close it. And the play count is NEVER saved...
Help...?
Windows XPI read in another thread that you needed Quicktime working properly, in order to have iTunes working without any problems.
I just loaded my Quicktime, and it works perfectly. So no problem there. -
IMac freezes when shutting down
My 3 month old iMac (24" Extreme) freezes (spinning wheel just keeps turning) when I try to Shut Down. Then I have no option but to manually shut down the machine using the power button at the back of the machine.
I have made sure that I quit all applications but the problem persists.
Any ideas?
Thanks.Many thanks in advance for help.
I'm having a similar problem. I shut down my iMac at the end of the day (we have a lot of power outages here). The last few days, after I choose "Shut down," it won't -- the screen displays the screen saver (desktopia) but no dock or menu bar. Sometimes the cursor is a spinning wheel, but more often it's an arrow.
Just to be infuriating, the problem is intermittent.
Finally, I just did the latest update (QuickTime 7.5, AirPort Utility 5.3.2, and Digital Camera Raw Compatibility) which required a restart. It went to the screen saver minus dock routine (above), then to a plain light-blue screen.
It seems to work fine when I manually restart.
Here's the console stuff:
6/15/08 5:00:00 PM [0x0-0xe00e].com.toastycode.CuckooChimeAgent[121] CuckooChimeAgent(121,0xa0259fa0) malloc: * error for object 0x1536b0: double free
6/15/08 5:00:00 PM [0x0-0xe00e].com.toastycode.CuckooChimeAgent[121] * set a breakpoint in mallocerrorbreak to debug
6/15/08 7:29:19 PM desktopia[122] firing 00-00.jpg in 34240.018068 seconds
6/15/08 7:29:19 PM desktopia[122] firing 04-00.jpg in 37840.008991 seconds
6/15/08 7:29:19 PM desktopia[122] firing 07-00.jpg in 40540.005288 seconds
6/15/08 7:29:19 PM desktopia[122] firing 09-00.jpg in 45040.003027 seconds
6/15/08 7:29:19 PM desktopia[122] firing 12-00.jpg in 48640.000343 seconds
6/15/08 7:29:20 PM desktopia[122] firing 16-00.jpg in 77439.998329 seconds
6/15/08 7:29:20 PM desktopia[122] firing 20-00.jpg in 81039.996202 seconds
6/15/08 7:29:20 PM desktopia[122] firing 22-00.jpg in 84639.861420 seconds
6/15/08 8:07:52 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/15/08 8:07:52 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/15/08 8:07:52 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/15/08 8:08:10 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[80]) Exited: Terminated
6/15/08 8:08:10 PM com.apple.launchctl.Aqua[88] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/15/08 8:08:11 PM Dock[96] _DESCRegisterDockExtraClient failed 268435459
6/15/08 8:08:13 PM desktopia[127] firing 00-00.jpg in 31906.433221 seconds
6/15/08 8:08:13 PM desktopia[127] firing 04-00.jpg in 35506.415797 seconds
6/15/08 8:08:13 PM desktopia[127] firing 07-00.jpg in 38206.414950 seconds
6/15/08 8:08:13 PM desktopia[127] firing 09-00.jpg in 42706.414463 seconds
6/15/08 8:08:13 PM desktopia[127] firing 12-00.jpg in 46306.413962 seconds
6/15/08 8:08:13 PM desktopia[127] firing 16-00.jpg in 75106.413458 seconds
6/15/08 8:08:13 PM desktopia[127] firing 20-00.jpg in 78706.412970 seconds
6/15/08 8:08:13 PM desktopia[127] firing 22-00.jpg in 82306.398947 seconds
6/15/08 8:39:14 PM com.apple.loginwindow[23] Shutdown NOW!
6/15/08 8:39:14 PM com.apple.loginwindow[23] System shutdown time has arrived
6/16/08 12:47:44 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 12:47:45 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 12:47:45 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 12:48:07 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[86]) Exited: Terminated
6/16/08 12:48:07 PM com.apple.launchctl.Aqua[91] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/16/08 12:48:10 PM desktopia[133] firing 00-00.jpg in 58309.777291 seconds
6/16/08 12:48:10 PM desktopia[133] firing 04-00.jpg in 61909.772471 seconds
6/16/08 12:48:10 PM desktopia[133] firing 07-00.jpg in 64609.771625 seconds
6/16/08 12:48:10 PM desktopia[133] firing 09-00.jpg in 69109.771061 seconds
6/16/08 12:48:10 PM desktopia[133] firing 12-00.jpg in 72709.765591 seconds
6/16/08 12:48:10 PM desktopia[133] firing 16-00.jpg in 15109.765010 seconds
6/16/08 12:48:10 PM desktopia[133] firing 20-00.jpg in 18709.764175 seconds
6/16/08 12:48:10 PM desktopia[133] firing 22-00.jpg in 22309.763583 seconds
6/16/08 12:48:10 PM SoftwareUpdateCheck[127] Checking for updates
6/16/08 12:48:53 PM SoftwareUpdateCheck[127] Downloading "QuickTime"
6/16/08 12:52:11 PM SoftwareUpdateCheck[127] Auto-download of "QuickTime" SUCCESSFUL.
6/16/08 12:52:11 PM SoftwareUpdateCheck[127] Downloading "AirPort Utility"
6/16/08 12:52:48 PM SoftwareUpdateCheck[127] Auto-download of "AirPort Utility" SUCCESSFUL.
6/16/08 12:52:48 PM SoftwareUpdateCheck[127] Downloading "Digital Camera Raw Compatibility Update"
6/16/08 12:52:58 PM SoftwareUpdateCheck[127] Auto-download of "Digital Camera Raw Compatibility Update" SUCCESSFUL.
6/16/08 12:52:58 PM Software Update[160] arguments=(null)
6/16/08 12:53:43 PM com.apple.launchd[73] ([0x0-0xd00d].SoftwareUpdateCheck[127]) Exited with exit code: 102
6/16/08 1:58:19 PM desktopia[133] firing 00-00.jpg in 54100.019894 seconds
6/16/08 1:58:19 PM desktopia[133] firing 04-00.jpg in 57700.016479 seconds
6/16/08 1:58:19 PM desktopia[133] firing 07-00.jpg in 60400.011896 seconds
6/16/08 1:58:19 PM desktopia[133] firing 09-00.jpg in 64900.009819 seconds
6/16/08 1:58:19 PM desktopia[133] firing 12-00.jpg in 68500.007770 seconds
6/16/08 1:58:19 PM desktopia[133] firing 16-00.jpg in 10900.005813 seconds
6/16/08 1:58:19 PM desktopia[133] firing 20-00.jpg in 14500.003580 seconds
6/16/08 1:58:20 PM desktopia[133] firing 22-00.jpg in 18099.765326 seconds
6/16/08 2:30:17 PM com.apple.launchctl.System[2] fsck_hfs: Volume is journaled. No checking performed.
6/16/08 2:30:17 PM com.apple.launchctl.System[2] fsck_hfs: Use the -f option to force checking.
6/16/08 2:30:19 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 2:30:19 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 2:30:19 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 2:30:37 PM org.ntp.ntpd[14] Error : nodename nor servname provided, or not known
6/16/08 2:32:59 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 2:32:59 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 2:32:59 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 2:33:20 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[81]) Exited: Terminated
6/16/08 2:33:20 PM com.apple.launchctl.Aqua[89] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/16/08 2:33:31 PM desktopia[133] firing 00-00.jpg in 51988.027814 seconds
6/16/08 2:33:31 PM desktopia[133] firing 04-00.jpg in 55588.026847 seconds
6/16/08 2:33:31 PM desktopia[133] firing 07-00.jpg in 58288.024541 seconds
6/16/08 2:33:31 PM desktopia[133] firing 09-00.jpg in 62788.024045 seconds
6/16/08 2:33:31 PM desktopia[133] firing 12-00.jpg in 66388.023558 seconds
6/16/08 2:33:31 PM desktopia[133] firing 16-00.jpg in 8788.023087 seconds
6/16/08 2:33:31 PM desktopia[133] firing 20-00.jpg in 12388.022606 seconds
6/16/08 2:33:31 PM desktopia[133] firing 22-00.jpg in 15988.022127 seconds
6/16/08 2:50:23 PM Software Update[186] arguments=(null) -
Mac Pro running leopard freezes when shutting down
Hi,
I am having problems with the Mac Pro that was assigned to me at my workplace. Here are some of its specs
it runs Leopard (10.5.8)
processor 2 x 3 GHz Quad-Core Intel Xenon
memory 32 gb
Hard disks: here's the issue, It shows 3 hard disks on the finder (more details below)
The first issue is that it won't shut down. When I try to turn it off the screen goes blue and freezes. As I read on some forums that people were having issues with Leopard shutting down, I left it on that state for a whole weekend and when I came back it was still frozen.
The second issue is that aslmanager executes periodically and consumes 100% of one of the cores. Luckily most of the time I can use the other cores to do the work, but for heavy chores I do need that extra power. I tried killing it, and it works for some time, but it restarts after a while effectively slowing down my work (I hate having to babysit the computer for hours while it computes, killing the aslmanager periodically, a workaround would be to make a script that periodically kills it but I think this issue is just a symptom of a graver problem).
My guess is that the computer has 4 hard disks, with one of them broken (system information shows 4 hard disks, but the finder only shows three). This somehow affects the operative system, which tries to ineffectively communicate with it before shutting down. Some process may also be logging the problem, creating huge log files that aslmanager then tries to manage.
My questions are:
- How can I test my guess to know if it is correct? I must say that a blue screen and a stray process are not a transparent way to convey information to the user about a hardware problem.
- How can I fix this issue? In case my guess is correct, would disconnecting the hard disk solve the problem?
Thanks a lot.
PS: Even though I don't have to pay for the electricity bill at my workplace, I do try to use as little electricity possible since I believe we are overexploiting our planet. This makes my issue with the Mac Pro even more nagging since I can't help but think that leaving it turned on the whole time and using one of its cores continuously is using a lot of energy.Take a look in Disk Utility.
Also, About This Mac to see what System Profile shows.
You could have two drives in a RAID configuration.
See if it has the Apple Mac Pro RAID controller (affects sleep)
* Disconnect any peripherals
* Clean OS instlal
* Disk Warrior
* Clone the OS (CCC or SuperDuper)
* Try running with Safe Boot
* Apple Hardware Test (your OEM DVD it shipped with, likely 10.4.x) and use D on startup to run
Now the bad news.
The directory and file system get worse and are corrupt and you need to repair and restore to get it back to working right, which is where Disk Warrior and SuperDuper come in.
Your business could get a more powerful Mac Pro or upgrade the processors even to 8-core 5355 or 5360s.
FBDIMMs use a lot of watts and create heat more than anything, too, and those need COOLING and a boost to the fans, so you want to run the fans and set 2-3 extra profiles for when you are running a heavier load. SMCFANCONTROL 2.2+
Apps that aren't multi-thread / multicore you have to wait and upgrade and up to the vendor to ship a more efficient version that uses all the cores (and threading) IF it is an app that can and will benefit. Not all will.
A couple backup sets of course is a must and most any business will have redundancy and a good recovery plan strategy in place. -
Screen freezes when shutting down with sound running
I have Windows 2000 with GF4 and Audigy2 ZS. I installed the latest WinDVR and tuner drivers and watever from the web. The card works fine, like I can watch TV and stuff, but when I try to close the program, the screen freezes and the sound keeps on running at the background. I have installed the latest directx drivers, video drivers, sound drivers and windows update... Please help
If your PC has an Intel Pentium 4 with Hyperthreading turned on please read my post re. problems with this configuration.
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I use tint2 as my panel, and I add " tini2 & " into autostart script of openbox. But when I logout of the openbox, there is a error occured that
waiting for X server to shut down XIO: fatal IO error 4 (Interrupted system call) on X server ":0"
after 542 requests (542 known processed) with 0 events remaining.
But after I delated " tint2 & " from autostart, everything just be ok, there is no error any more. Which configuration is not correct or some packages not installed? Thank you.I've had this problem with the Netopia 3546 (older) router also, but not as frequently. We've had problems here in the midwest with some of the 3346 routers regularly losing DSL sync or becoming unstable and intermittent. Plugged a 3546 in at a customer site and the sync was rock solid and reliable for months. One of the Netopia guys I ran into at MacWorld last January sheepishly admitted that they were aware of a batch of 3346 routers that went out the door with bum firmware. I'm not sure if the loss of sync issue is entirely related to the NAT service shutting down though.
-
Office 2013 freezing when running in compatibility mode.
When a 1997-2003 doc is opened in Office 2003 it opens in compatibility mode and causes lock ups/delays. This issue is replicated with a network and local copy of the file to negate issues on comms side. No memory/processing spikes, occuring. Uninstalled/deleted
reg keys/reinstalled, issue remains. All updates and up to date drivers installed. Is this a common fault/something you guys have dealt with before?
I have left our client with a workaround in the form of converting the file to the new file format, however, this particular user has vast amounts of 1997-2003 docs so a fix is highly prefereable.you can refer to this, check if works
http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/office-2013-stopped-working/a64b2db2-274c-4b9e-9cc8-1f1b86dd0cb4 -
Why does my Iphone 4 keep freezing then shutting itself down?
an app will freeze then that freezes my whole phone, what can i do to stop this?
Clear the App from background memory, and then try it again.
Do not use the faulty App.
If this happens with all Apps, Restore iphone firmware with iTunes, when asked at end set up as New.
If still problems could be faulty battery, which will be covered by Warranty. -
Exchange Outlook 2013 freezes when deleting shared calendar for employees who have been removed
Hi,
I am removing users' shared calendars from my outlook 2013 in exchange environment. The problem is, that the shared calendars belong to users who have left the company and have been removed from the domain, this is causing outlook to freeze because i think
it's trying to find the entry then delete it, rather than delete it.
There is no problem deleting a shared calendar for an user who still is in the domain. This seems to be strictly affecting users who have left the domain.Hi,
Generally, if the shared calendar owner is removed from the Exchange environment, the shared calendar which was added before should be removed from Outlook client normally.
Please use Outlook with Exchange cached mode, and make sure the shared calendar was not added in Advanced tab in Account Settings. Please start Outlook in safe mode and remove the shared calendar to have a try.
If the issue doesn’t happen in safe mode, please disable the third-party add-ins one by one to find out the cause.
Regards,
Winnie Liang
TechNet Community Support -
My mac keeps freezing when turned on from Sleep
Hello,
I bought in iMac last Summer. About a couple weeks in, I started having issues with my iMac freezing when I would turn it on from Sleep mode. This would not happen every time but instead, intermittently. It also will manifest itself in different ways: programs will freeze one at a time until all programs are frozen I just have spinning wheel, sometimes it will freeze and shut itself down, sometimes it will go to a grey screen, etc. This has made it an extremely hard issue to reproduce at the drop of a hat. The main reason this alarms is that I have a 4-year old Macbook that still works incredibly well, despite being slowerThroughout the past months, I have done just about everything I can think of (and was told to do by Apple support) to resolve this issue.
I have:
Reset the SMC and PRAM
Tried booting in Safe Mode
Deleted the EnergySaverPreference .plist file
Spent hours on the phone/text with various Apple technicians troubleshooting the issues.
Twice done a clean wipe and re-installed OSX. I had this problem with both Yosemite and Mavericks. I have made sure to never restore my Time Machine back ups but instead, bring isolated files in one by one and no "System Files" – just songs, music, documents, and applications.
Twice taken it in to the Apple Store to be repaired and nothing has been done to resolve the problem. I just got it back and within two days, it froze again in the same manner as before.
My technical specs are: iMac (21.5-inch, Late 2013,) 2.7 GHz Intel Core i5 processor, 8GB 1600 MHz DDR Ram, running OSX Yosemite 10.10.2.
I feel like I am really beginning to run out of options. I feel like I can not trust this machine to do daily tasks or the large projects for which I bought it. I do not have AppleCare but obviously this feels like a pre-existing software or hardware issue and I'm still under warranty. Apple has implied that there would be no way for me to receive any money back and the likelihood of getting a device replacement is very low. I don't have a car so taking my iMac via taxi or lugging it around via public transportation is both very inconvenient and a bit pricey for me. Any advice, technical, for customer-relations, or otherwise?
Any help would be greatly appreciated.Here's what I got:
Anonymous UUID: F7046045-224A-33C4-D416-BA38288F06AA
Tue Mar 24 21:47:30 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff800c1c1694): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.10.73/bsd/kern/kern_exit.c:361
Backtrace (CPU 1), Frame : Return Address
0xffffff8116843e50 : 0xffffff800bd2fe41
0xffffff8116843ed0 : 0xffffff800c1c1694
0xffffff8116843f40 : 0xffffff800c1c135c
0xffffff8116843f50 : 0xffffff800c24b386
0xffffff8116843fb0 : 0xffffff800be36e86
BSD process name corresponding to current thread: launchd
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x000000000ba00000
Kernel text base: 0xffffff800bc00000
__HIB text base: 0xffffff800bb00000
System model name: iMac14,1 (Mac-031B6874CF7F642A)
System uptime in nanoseconds: 17919473593239
last loaded kext at 10628493338895: com.apple.iokit.SCSITaskUserClient 3.7.3 (addr 0xffffff7f8e359000, size 36864)
last unloaded kext at 10755631197884: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8e330000, size 16384)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0 -
2.4ghz Intel Core 2 Duo iMac freezing when trying to update and non responsive
I have a 2.4Ghz Core 2 Duo iMac. The updates download but when the mac tries to restart to complete the process the screen is just grey with a tool bar across the top System Updates, however the imac is completely unresponsive and will not even force quit. I have even left it overnight on a couple of occasions in case it is due to the size if the update but to no success and have to turn the machine off manually. It operates and functions during use but freezes when shutting down.
Any one have any experience of this or suggestions please?Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
-
Macbook Pro 15' Early 2013 SSD Upgrade
I have a MBPr early 2013 with a 512GB SSD, will the new 1TB PCIe (late 2013 model) fit my Macbook Pro 15' or will I only be able to upgrade to the 756GB from the early 2013 model?
You need to change the premise of your SSD use.
see here:
Your Solid State Drive and having enough space inside your Macbook Air & Pro
Solid State Drive usage premise, or the “more space / upgrade SSD” question
There have been questions posed and positions taken by many people who are trying to use their Macbook Air or Pro’s solid state drive (SSD) as a mass media storage device, for either pictures, videos, massive music collections or all three combined; but this should not be the working premise of a ‘limited’ SSD and its use.
In which, it’s the case of those users with either 128GB, 256GB, or even 512GB of internal SSD space, that have or are running “out of space”, that questions are raised. The immediate premise of some users can sometimes be “(how to / if) upgrading my SSD” when in fact in nearly all instances another approach is the logical and sensible one that needs to be looked into and exercised.
Any Macbook containing a SSD should be idealized as a ‘working platform’ notebook containing all your applications, documents, and weekly or bi-weekly necessary files. All collections of media files such as pictures, music, and videos, unless directly needed should be kept off the notebook and on an external hard drive or likewise. While the ‘working platform’ premise is also the case with larger internal conventional hard drives of 1TB+, its implementation isn't as critical except in terms of data protection.
Realistically, you should at most coordinate roughly 20 to 25% of your total SSD space to all audio-video personal use media (picture / music / video collections), leaving the remaining amount on an external HD.
Nobody should consider any notebook a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device; and in the case of a SSD, this is more important for purposes of having sufficient working space on the SSD and reducing SSD ‘bloat’ in which cases someone is wrongly attempting to use the SSD space as a large media storage nexus.
The rare exception to the collective usage and premise of SSD use in which a much larger SSD is truly needed are for those in video and photography professions that require both the extremely fast speeds of the SSD and the onboard storage for large and or many video and photography files. However this also falls under the premise of a ‘working platform’ for such peoples rather than the intent of many who are using the SSD as passive and static data storage for media files very infrequently needed or accessed.
All on-notebook data collections should be logically approached as to necessity, and evaluated as to whether it is active or passive data that likely doesn’t need to be on the notebook, allocations of space-percentages to as-needed work and use, apportioning space for your entertainment media, and questioning whether it should it be on the notebook for more than short-term consumption.
Considerations should be made in the mind of any user in differentiating the necessary system data (System hub) comprising the Mac OSX, applications, necessary documents that both must and should be on your internal SSD, and that of the users personal data (Data hub) comprising created files, pictures, music, videos, PDF files, data created or being created and otherwise, that likely unless being used soon or often should be parked on an external hard drive for consumption, or temporarily loading onto the internal SSD.
You both can and should purchase whichever SSD size you need or see fit, but even in the case of the largest of SSD, unless use-considerations are made, and SSD spaces are allocated as should be the case indicated above, one can easily and immediately run into this quandary of “needing more internal SSD space”, in which instance a different approach in usage must then be implemented.
However it is almost always the case, that such large media files are wanted to be stored internally rather than actually needed, in which case the external HD is both prudent as well as necessary. Additionally costs per MB are infinitely less on an external HD than an internal SSD in any consideration of data expansion needs.
A Professional Example
In the case of a Macbook Air or Macbook Pro Retina with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace.
You should also never be put in the position of considering “deleting things” on your Macbook SSD in order to ‘make space’. This is especially what your external HD is for.
Professionals who create and import very large amounts of data have almost no change in the available space on their notebooks internal SSD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your Macbook has a SSD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your notebook to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Slim USB3 1TB external hard drive
External Hard Drives
External hard drives are both extremely cheap and regardless of the size of your internal SSD (or even internal hard drive if the case), you need an external hard drive with your SSD equipped Macbook for several reasons:
1. Data backup and protection.
2. Redundancy for important data.
3. Necessitated ideal space for large media files for collections of pictures, videos, and music etc.
While ever changing in price, typical portable 2.5” external hard drives in USB3 run roughly $65 for 1TB or $120 for 2TB small portable USB3 hard drives. Such drives range in thickness between 5mm and 15mm, with recent improvements in storage of 500GB drives in 5mm profiles.
There is almost no premise in which a small 12mm thick 1 Terabyte USB hard drive cannot be taken along with any Macbook as an external large storage extension inside any Macbook carry case or pouch. Typically such external HD profiles are not much bigger than a deck of cards.
External hard drives are a foregone necessity for purchase with any Macbook for at the very least Time Machine backups, data redundancies, and ideally for large media storage. -
MacBook Pro Retina late 2013 freezes on Youtube page
Hello!
So, my MacBook Pro Retina (late-2013) freezes when i open youtube home page using Safari. The cursor gets slower until everything absolutely freezes so i have to restart computer using "power" button. Yes, this problem only occurs when i use Safari, other browsers i checked are ok.
What can i do to stop it?Hello bloomaround,
Welcome to Apple Support Communities.
From what I gather, Safari stops responding when viewing a specific webpage on your MacBook Pro. Take a look at the article linked below which provides troubleshooting suggestions that’ll resolve most issues with Safari on a Mac.
Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support
Take care,
-Jason -
I have a macbook from early 2008, and when I sign onto safari I get an error message for fast browser search plugin. After that error comes up my computer freezes and I have to force it to shut down. Does anyone know what that means and how I can fix it?
Means you have an incompatible Safari extension installed. Look in the /Home/Library/Safari/Extensions/ folder for the offending plug-in and delete it.
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