MBPr screen and backlight logo will not turn on
Just need to confirm if it is a hardware fault with my screen.
The screen and the Apple logo on the back cover will not power on even though my laptop will work fine with an external monitor, only thing is; is that the external monitor is not being detected as an extended screen but the primary screen.
would anyone be able to confirm if this is definitely a hardware fault with the screen?
Kind Regards.
Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
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Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
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Get it looked at by visiting an Apple Store or Authorized Apple Service Provider. If you can't, contact Apple Support to get it serviced.
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Connect your phone to itunes on the computer you use itunes on and open up itunes.
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Try a Hard Reset,
press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
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It sometimes has the apple on the screen, or says it needs to be charged, or is all white, black, or yellow. I have tried charging it, leaving it alone for a while and turning it off and back on. Nothing has worked. What should I try to do??? Help please!!!Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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See if your Mac will boot from the install DVD.
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Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
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Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
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That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.
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First this:
In EnergySaver deselect "put the hard disk to sleep when possible". You must logout after the setting to make this effective.
This probably will not solve it, but let it be deselected.
When the issue is still there:
Open Terminal;
copy/paste following command (after every command hit "enter" key)
pmset -g | grep hibernatemode
when the answer is not 3 write it down;
then copy/paste following command
sudo pmset -a hibernatemode 0
reboot
Open Terminal;
copy/paste following command
sudo rm /var/vm/sleepimage
after that type EXIT in Terminal and close Terminal.
This does following for you:
it will set the hibernatemode to zero: the sleepimage (a copy of the complete ram) will not be written and the space on the HD is freed up.
This sleepimage does not do anything for you but taking time at sleep/hibernate and startup. It is an old remnant of earlier days. -
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http://support.apple.com/kb/ht1808
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I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
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Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
Ipod touch home button stuck and the power will not turn on
Can someone help me? My daughter's ipod touch 4th generation has a stuck home button. We have changed the settings so that the alternate home button is on the screen; however, while she was using it earlier, the ipod shut off and will not turn back on. We have tried to plug it in, hold the power button, etc. Since the home button doesn't work, we can't hold the power and home buttons simultaneously as recommended. Any other ideas?
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode, place the iPod in recovery mode using:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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