Mc osx 10.6.3 snow leopard

hi,
i have an imac 9.1, i had the osx 10.5.8, just upgraded to 10.6.3 snow leopard. the computer restart sound works, but no other sound comes from the speakers. if i connect some earphones in the jacks, the sound comes out fine.
reinstalled the software twice but still the same result. did the other upgrades to 10.6.8 but still the same.
if anyone can help i would greatly appreciate, i've pretty little knowledge in computers.
thanks for your help!
Anita

ani12,
Without any headphones connected go to system preferences/sound/ouput tab and see if built in speakers is selected if not try selecting it. Also make sure mute is not checked and volume is up.
You can also try a NVRAM reet:
Power off the mac then powerit back up holding the following keys
COMMAND+OPTION+P+R
continue to hold the keys till you hear the start chime 2 times then release, reboot.
Also check here:
http://support.apple.com/kb/ts1574

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Alfi94965 wrote:
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