Md110 cisco 3845 no ring back tone

md110--(pri)--router3845a------router3845b--(fxo)--another pbx
md110 user call pbx user can hear ring back tone ,and everything is ok.
but when pbx user call md110 can not hear ringback tone!
3845 ios is c3845-spservicesk9-mz.124-12b
3845a:
dial-peer voice 111 voip
description for Test
destination-pattern 108....
session target ipv4:172.16.1.251
dial-peer voice 100 pots
destination-pattern 900....
direct-inward-dial
port 0/1/0:15
3845b:
dial-peer voice 1 voip
description for Test
destination-pattern 900....
session target ipv4:172.16.2.25
dial-peer voice 100 pots
destination-pattern 900....
port 0/1/0
anyone can help me?

voice call send_alert
voice rtp send_recv
is added,
progress_id command is added too,
debug isdn q931 is ON.
*Nov 16 01:53:02.840: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x00B2
Cause i = 0x8290 - Normal call clearing
*Nov 16 01:53:02.892: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x80B2
Cause i = 0x8090 - Normal call clearing
*Nov 16 01:53:02.892: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x00B2
*Nov 16 01:53:56.740: ISDN Se0/1/1:15 Q931: RX <- SETUP pd = 8 callref = 0x00DD
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18385
Preferred, Channel 5
Progress Ind i = 0x8083 - Origination address is non-ISDN
Calling Party Number i = 0x0181, '2331'
Plan:ISDN, Type:Unknown
Called Party Number i = 0x81, '1'
Plan:ISDN, Type:Unknown
User-User i = 0x00FE, 'U', 0x0100, 'Y', 0x0100, '1', 0x0100B10C060981, '2331'
*Nov 16 01:53:56.740: ISDN Se0/1/1:15 Q931: TX -> SETUP_ACK pd = 8 callref = 0x80DD
Channel ID i = 0xA98385
Exclusive, Channel 5
*Nov 16 01:53:56.888: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '0'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.056: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '8'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.224: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '2'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.400: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '9'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.564: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '0'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.732: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '3'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.744: ISDN Se0/1/1:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x80DD
*Nov 16 01:54:00.156: ISDN Se0/1/1:15 Q931: TX -> ALERTING pd = 8 callref = 0x80DD
Progress Ind i = 0x8188 - In-band info or appropriate now available
*Nov 16 01:54:00.160: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:00.160: ISDN Se0/1/1:15 Q931: TX -> CONNECT pd = 8 callref = 0x80DD
Progress Ind i = 0x8182 - Destination address is non-ISDN
*Nov 16 01:54:00.248: ISDN Se0/1/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x00DD
*Nov 16 01:54:05.988: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/1/1:4, changed state to up
*Nov 16 01:54:06.160: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.120: ISDN Se0/1/1:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x00DD
Cause i = 0x8090 - Normal call clearing
User-User i = 0x00FEB1110180
*Nov 16 01:54:12.120: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.120: ISDN Se0/1/1:15 Q931: TX -> RELEASE pd = 8 callref = 0x80DD
*Nov 16 01:54:12.156: ISDN Se0/1/1:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x00DD
*Nov 16 01:54:12.156: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.156: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.156: %ISDN-6-DISCONNECT: Interface Serial0/1/1:4 disconnected from 2331 , call lasted 11 seconds
*Nov 16 01:54:18.156: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to N/A N/A

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debug for 1751 part 1
*Mar 1 00:04:20.935: cc_api_call_setup_ind (vdbPtr=0x819546C8, callInfo={called=,called_oct3=0x81,calling=,calling_oct3=0x0,calling_oct3a=0x0,calling_xlated=false,subscriber_type_str=RegularLine,fdest=0,peer_tag=1, prog_ind=3,callingIE_present 0},callID=0x81918E30)
*Mar 1 00:04:20.935: cc_api_call_setup_ind calling number is null, answer addr dest pattern 6030 e164_ans_addr 0 e164_dest_pattern 1
*Mar 1 00:04:20.935: cc_api_call_setup_ind valid dest pattern, copying 6030 to calling number
*Mar 1 00:04:20.935: cc_api_call_setup_ind type 3 , prot 0
*Mar 1 00:04:20.935: cc_insert_call_entry: Increment call volume counter
*Mar 1 00:04:20.935: cc_insert_call_entry: current call volume: 1
*Mar 1 00:04:20.935: cc_insert_call_entry: entry's incoming TRUE. is_incoming is TRUE
*Mar 1 00:04:20.939: cc_incr_if_call_volume: not the VoIP or MMoIP
*Mar 1 00:04:20.939: cc_process_call_setup_ind (event=0x8193FBF4)
*Mar 1 00:04:20.939: >>>>CCAPI handed cid 2 with tag 1 to app "DEFAULT"
*Mar 1 00:04:20.939: sess_appl: ev(24=CC_EV_CALL_SETUP_IND), cid(2), disp(0)
*Mar 1 00:04:20.943: sess_appl: ev(SSA_EV_CALL_SETUP_IND), cid(2), disp(0)
*Mar 1 00:04:20.943: ssaCallSetupInd
*Mar 1 00:04:20.943: ccCallSetContext (callID=0x2, context=0x81853F50)
*Mar 1 00:04:20.943: ssaCallSetupInd cid(2), st(SSA_CS_MAPPING),oldst(0), ev(24)ev->e.evCallSetupInd.nCallInfo.finalDestFlag = 0
*Mar 1 00:04:20.943: ccCallSetupAck (callID=0x2)
*Mar 1 00:04:20.943: cc_api_set_transfer_info: (transfer= 0, callID=0x2)
*Mar 1 00:04:20.943: cc_api_set_transfer_info: call transfer reset)
*Mar 1 00:04:20.943: ccGenerateToneInfo (callID=0x2 tone=8)
*Mar 1 00:04:20.943: ccCallReportDigits (callID=0x2, enable=0x1)
*Mar 1 00:04:20.943: cc_api_call_report_digits_done (vdbPtr=0x819546C8, callID=0x2, disp=0)
*Mar 1 00:04:20.943: sess_appl: ev(52=CC_EV_CALL_REPORT_DIGITS_DONE), cid(2), disp(0)
*Mar 1 00:04:20.943: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_CALL_REPORT_DIGITS_DONE)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:20.947: ssaReportDigitsDone cid(2) peer list: (empty)
*Mar 1 00:04:20.947: ssaReportDigitsDone callid=2 Enable succeeded
*Mar 1 00:04:20.947: ccGenerateToneInfo (callID=0x2 tone=8)
*Mar 1 00:04:22.883: cc_api_call_digit_begin (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=1, digit_begin_flags=0x1, rtp_timestamp=0xEE81E9A3
rtp_expiration=0x0, dest_mask=0x1)
*Mar 1 00:04:22.887: sess_appl: ev(10=CC_EV_CALL_DIGIT_BEGIN), cid(2), disp(0)
*Mar 1 00:04:22.887: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_DIGIT_BEGIN)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:22.887: ssaIgnore cid(2), st(SSA_CS_MAPPING),oldst(0), ev(10)
*Mar 1 00:04:22.963: cc_api_call_digit_end (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=1,duration=115,xruleCallingTag=0,xruleCalledTag=0, dest_mask=0x1), digit_tone_mode=0
*Mar 1 00:04:22.963: sess_appl: ev(9=CC_EV_CALL_DIGIT_END), cid(2), disp(0)
*Mar 1 00:04:22.967: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_CALL_DIGIT)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:22.967: ssaDigit
*Mar 1 00:04:22.967: ssaDigit, 0. sct->digit , sct->digit len 0, usrDigit 1, digit_tone_mode=0
*Mar 1 00:04:22.967: ssaDigit,1. callinfo.called , digit 1, callinfo.calling 6030, xrulecallingtag 0, xrulecalledtag 0
*Mar 1 00:04:22.967: ssaDigit, 7. callinfo.calling 6030, sct->digit 1, result 1
*Mar 1 00:04:23.095: cc_api_call_digit_begin (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=1, digit_begin_flags=0x1, rtp_timestamp=0xEE81E9A3
rtp_expiration=0x0, dest_mask=0x1)
*Mar 1 00:04:23.095: sess_appl: ev(10=CC_EV_CALL_DIGIT_BEGIN), cid(2), disp(0)
*Mar 1 00:04:23.095: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_DIGIT_BEGIN)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.095: ssaIgnore cid(2), st(SSA_CS_MAPPING),oldst(0), ev(10)
*Mar 1 00:04:23.175: cc_api_call_digit_end (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=1,duration=115,xruleCallingTag=0,xruleCalledTag=0, dest_mask=0x1), digit_tone_mode=0
*Mar 1 00:04:23.175: sess_appl: ev(9=CC_EV_CALL_DIGIT_END), cid(2), disp(0)
*Mar 1 00:04:23.175: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_CALL_DIGIT)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.175: ssaDigit
*Mar 1 00:04:23.175: ssaDigit, 0. sct->digit 1, sct->digit len 1, usrDigit 1, digit_tone_mode=0
*Mar 1 00:04:23.175: ssaDigit,1. callinfo.called , digit 11, callinfo.calling 6030, xrulecallingtag 0, xrulecalledtag 0
*Mar 1 00:04:23.175: ssaDigit, 7. callinfo.calling 6030, sct->digit 11, result 1
*Mar 1 00:04:23.443: cc_api_call_digit_begin (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=7, digit_begin_flags=0x1, rtp_timestamp=0xEE81E9A3
rtp_expiration=0x0, dest_mask=0x1)
*Mar 1 00:04:23.447: sess_appl: ev(10=CC_EV_CALL_DIGIT_BEGIN), cid(2), disp(0)
*Mar 1 00:04:23.447: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_DIGIT_BEGIN)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.447: ssaIgnore cid(2), st(SSA_CS_MAPPING),oldst(0), ev(10)
*Mar 1 00:04:23.523: cc_api_call_digit_end (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=7,duration=115,xruleCallingTag=0,xruleCalledTag=0, dest_mask=0x1), digit_tone_mode=0
*Mar 1 00:04:23.523: sess_appl: ev(9=CC_EV_CALL_DIGIT_END), cid(2), disp(0)
*Mar 1 00:04:23.527: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_CALL_DIGIT)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.527: ssaDigit
*Mar 1 00:04:23.527: ssaDigit, 0. sct->digit 11, sct->digit len 2, usrDigit 7, digit_tone_mode=0
*Mar 1 00:04:23.527: ssaDigit,1. callinfo.called , digit 117, callinfo.calling 6030, xrulecallingtag 0, xrulecalledtag 0
*Mar 1 00:04:23.527: ssaDigit, 7. callinfo.calling 6030, sct->digit 117, result 1
*Mar 1 00:04:23.855: cc_api_call_digit_begin (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=9, digit_begin_flags=0x1, rtp_timestamp=0xEE81E9A3
rtp_expiration=0x0, dest_mask=0x1)
*Mar 1 00:04:23.855: sess_appl: ev(10=CC_EV_CALL_DIGIT_BEGIN), cid(2), disp(0)
*Mar 1 00:04:23.855: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_DIGIT_BEGIN)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.855: ssaIgnore cid(2), st(SSA_CS_MAPPING),oldst(0), ev(10)
*Mar 1 00:04:23.955: cc_api_call_digit_end (dstVdbPtr=0x0, dstCallId=0xFFFFFFFF, srcCallId=0x2,
digit=9,duration=135,xruleCallingTag=0,xruleCalledTag=0, dest_mask=0x1), digit_tone_mode=0
*Mar 1 00:04:23.955: sess_appl: ev(9=CC_EV_CALL_DIGIT_END), cid(2), disp(0)
*Mar 1 00:04:23.955: cid(2)st(SSA_CS_MAPPING)ev(SSA_EV_CALL_DIGIT)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.955: ssaDigit
*Mar 1 00:04:23.955: ssaDigit, 0. sct->digit 117, sct->digit len 3, usrDigit 9, digit_tone_mode=0
*Mar 1 00:04:23.959: ssaDigit,1. callinfo.called , digit 1179, callinfo.calling 6030, xrulecallingtag 0, xrulecalledtag 0
*Mar 1 00:04:23.959: ssaDigit, 7. callinfo.calling 6030, sct->digit 1179, result 0
*Mar 1 00:04:23.959: ccCallReportDigits (callID=0x2, enable=0x0)
*Mar 1 00:04:23.959: cc_api_call_report_digits_done (vdbPtr=0x819546C8, callID=0x2, disp=0)
*Mar 1 00:04:23.959: ssaSetupPeer cid(2) peer list: tag(3) called number (1179)
*Mar 1 00:04:23.959: ssaSetupPeer cid(2), destPat(1179), matched(1), prefix(), peer(8191BA0C), peer->encapType (2)
*Mar 1 00:04:23.959: ccCallProceeding (callID=0x2, prog_ind=0x0)
*Mar 1 00:04:23.959: ccCallSetupRequest (Inbound call = 0x2, outbound peer =3, dest=, params=0x8194FDE0 mode=0, *callID=0x81950210, prog_ind = 3) callingIE_present 0
*Mar 1 00:04:23.959: ccCallSetupRequest numbering_type 0x81
*Mar 1 00:04:23.963: ccCallSetupRequest encapType 2 clid_restrict_disable 1 null_orig_clg 1 clid_transparent 0 callingNumber 6030
*Mar 1 00:04:23.963: dest pattern 1..., called 1179, digit_strip 0
*Mar 1 00:04:23.963: callingNumber=6030, calledNumber=1179, redirectNumber= display_info= calling_oct3a=0
*Mar 1 00:04:23.963: accountNumber=, finalDestFlag=0,
guid=2354.2999.14ef.11cc.8008.bb84.44aa.06a5
*Mar 1 00:04:23.963: peer_tag=3
*Mar 1 00:04:23.963: ccIFCallSetupRequestPrivate: (vdbPtr=0x818A8AE0, dest=, callParams={called=1179,called_oct3=0x81, calling=6030,calling_oct3=0x0, calling_xlated=false, subscriber_type_str=RegularLine, fdest=0, voice_peer_tag=3},mode=0x0) vdbPtr type = 1
*Mar 1 00:04:23.963: ccIFCallSetupRequestPrivate: (vdbPtr=0x818A8AE0, dest=, callParams={called=1179, called_oct3 0x81, calling=6030,calling_oct3 0x0, calling_xlated=false, fdest=0, voice_peer_tag=3}, mode=0x0, xltrc=-5)
*Mar 1 00:04:23.963: cc_insert_call_entry: not incoming entry
*Mar 1 00:04:23.963: cc_insert_call_entry: entry's incoming FALSE. is_incoming is FALSE
*Mar 1 00:04:23.967: ccSaveDialpeerTag (callID=0x2, dialpeer_tag=0x3)
*Mar 1 00:04:23.967: ccCallSetContext (callID=0x3, context=0x81854A68)
*Mar 1 00:04:23.967: sess_appl: ev(52=CC_EV_CALL_REPORT_DIGITS_DONE), cid(2), disp(0)
*Mar 1 00:04:23.967: cid(2)st(SSA_CS_CALL_SETTING)ev(SSA_EV_CALL_REPORT_DIGITS_DONE)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(0)
*Mar 1 00:04:23.967: -cid2(3)st2(SSA_CS_CALL_SETTING)oldst2(SSA_CS_MAPPING)
*Mar 1 00:04:23.967: ssaReportDigitsDone cid(2) peer list: (empty)
*Mar 1 00:04:23.967: ssaReportDigitsDone callid=2 Reporting disabled.
*Mar 1 00:04:23.967: cc_api_supported_data data_mode=0x10002
*Mar 1 00:04:23.971: cc_incr_if_call_volume: remote IP is 192.168.10.210
*Mar 1 00:04:23.971: cc_incr_if_call_volume: hwidb is FastEthernet0/0
*Mar 1 00:04:23.971: cc_incr_if_call_volume: create entry in list: 1
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*Mar 1 00:04:25.975: ccTDPvtProfileTableObjectAccessManager: No profileTable set for callID[3]
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This message notifies the destination device that the Cisco CallManager gateway is non-ISDN and that the destination device should play in-band ringback.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed699.html#wp1311922
Hope this helps!
Rob
Please remember to rate helpful posts...........

TS2972 having trouble with ring tone and or ring back tones...i followed all directions and cant access ring tone from my play list.

having trouble with ringtone and ringback tones ..i followed all directions for home sharing. does anyone have a real solution???

Hello sairdoor123
From what I understand the issue seems to be with the hardware, obviously since the phone was dropped that could cause undesired results.
If all your data is backed up to a computer then I would recommend doing a hard reset: http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
If a hard reset is done then I would caution you with the following choices: ( Should I have the audio circuit repaired as suggested by one of the repair guys? Or would that be risky?) - I would say this is risky because the person repairing the devise could easily sodder the wrong part of the hardware.
If you really do think repairing the circuit board is more cost effective then I would recommend researching all your possible repair shops before doing any work. Make sure they have the credentials and experiences.
Hopefully things work out for you.
Post relates to: Centro (Sprint)
Post relates to: Centro (Sprint)

How to change the ring back tone?????

I can't figure out how to change the ringback tone........classical is not my genre.

Ol Ringback Tones use to use them Many Moons ago! b

Caller doesn't hear a ring back if the call is ringing on agent phone

Hi team,
can anybody help me? Here in Germany there are a lot of customers that don't understand why the caller doesn't hear a ring back when the call is ringing on agent phone for instance with UCCX 8. I read some discussions here for that issue but the only solution for that should be to change the MOH on CUCM. This is not a very good solution when the call in queue is set to hold he will hear the ring back tone in the queue as well :-(
Has anybody another solution for that issue???
All the discussion I've read was for IPCC version 4 or so. Is there another solution for this issue in version 8.x
In one discussion I found the following solution:
Yes, To resolve this issue,Set up a Send H225 User Info Message service parameter for Cisco CallManager service in CallManager. Perform the following steps:
In Cisco CallManager Administration, select Service > Service Parameter.
Select the correct server from the drop-down list.
Set the service to Cisco CallManager.
In the Send H225 User Info Message field, under the Cluster Wide Parameters (Device - H323) section, select H225 Info for Ring Back.
Reset the H.323 voice gateway.
After completing this procedure, the caller hears ring back when the agent phone is ringing.
Does it realy work?
Need you help!
Thanks in advance.
Tobias

Hi Tobais
you right one of the solutions is to change the MOH to the ring back one
however there are two types of MOH that you need to select
use MOH is the music to be played while the call on hold/ in queue
use Network MOH which is the oneyou need to change to the ring back MOH source file so when the call get transferred to an agent ring back MOH will be played
these options under the CTI ports in UCCX
also you can search the forum here and there are many discussions about this topic
HTH
if helpful Rate

Lync 2013 not hear ring back in mobile when call by number

Hi,
I have setup a Lync server 2013 standard Front end on windows server 2012 R2 and also installed update for Mobility service and enabled it. It seems everything works perfect but...
When I call by number in android phones and iphones, I do not hear ring back tone, although call is proceeded and if the calling person answer the call, everything will be fine. The strange thing is that if I call by name I hear ring back
tone.
This problem does not exist while using windows phone or desktop client.
Thanks, Amir.

Early media refers to media (e.g., audio and video) that is exchanged before a particular session is accepted by the called user.
If the remote party does not generate it, then you will not hear it. As stated by Holger, the logs will have this information. Without the logs it is not possible to identify where the problem is. Your app might have received it and not played it or it was
never send.
Regards Herbert Zimbizi

Md110 cisco 3845 no ring back tone

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