MDM Publisher 5.5 SP04 - family not showing

I recently added a new qualified record to many SKUs. I then went to Publisher (family hierarchy mode) to view a particular family and I cannot get it to show up. I have looked at several of my other families w/the new qualified record and some show in Publisher while others do not.
I checked the family in Data Manager and I cannot figure out why it would not be showing in Publisher. Does anyone have any ideas why this might be occurring?

The problem has been fixed. I talked to Orly and it turned out that there were Competitor's Name and Syndicated Catalog qualified records that were checked, but they were not linked to the SKUs so this was causing MDM to not show the family at all. Once I unchecked all of the unneeded qualified records, everything showed up.
Thanks any way Tim.

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                <Property name="userId" value="${item.userNames}"/>
                <Property name="workflowTable" value="${item.workflowTable}"/>
                <Property name="externalRequestEvent" value="com.sap.pct.mdm.appl.masteriviews.events.externals.ViewTaskRecordsHandler"/>
                <Property name="iview" value="pcd:portal_content/com.sap.pct/specialist/com.sap.pct.mdm.appl.mdm_550/com.sap.pct.mdm.appl.roles/com.sap.pct.mdm.appl.business_expert/com.sap.pct.mdm.appl.products_occ/com.sap.pct.mdm.appl.product.show_records_of_job"/>
              </Properties>
              <Descriptions default="Show Record Details"/>
            </Action>
            <Action name="showHistory"
              handler="IViewLauncher"
                 launchInNewWindow="yes"
                 launchNewWindowFeatures="width=557,height=560,resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
                   <Properties>
                          <Property name="jobId" value="${item.jobId}"/>
                      <Property name="workflowTable" value="${item.workflowTable}"/>
                          <Property name="stepId" value="${item.stepId}"/>
                          <Property name="userId" value="${item.userNames}"/>
                          <Property name="systemId" value="${item.systemId}"/>
                          <Property name="iview" value="pcd:portal_content/com.sap.pct/specialist/com.sap.pct.mdm.appl.mdm_550/com.sap.pct.mdm.appl.iviews/com.sap.pct.mdm.appl.workflow.taskhistory"/>
                   </Properties>
                   <Descriptions default="History"/>
            </Action>
            <Action name="createJob"
              handler="IViewLauncher"
                 launchInNewWindow="yes"
                 launchNewWindowFeatures="width=557,height=560,resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
                   <Properties>
                          <Property name="iview" value="pcd:portal_content/com.sap.pct/specialist/com.sap.pct.mdm.appl.mdm_550/com.sap.pct.mdm.appl.iviews/com.sap.pct.mdm.appl.workflow.createjob"/>
                   </Properties>
                   <Descriptions default="Create Job"/>
            </Action>
          </Actions>
        </ItemType>
      </ItemTypes>
      <Views>
        <View name="MdmViewJobs" selectionMode="SINGLESELECT" width="98%" supportedItemTypes="uwl.task.mdm.jobs" columnOrder="mdmStatus, priority, subject, jobId, userNames, dueDate, creatorId, createdDate" sortby="priority:descend, dueDate:ascend, createdDate:descend" tableDesign="STANDARD" visibleRowCount="10" headerVisible="yes" queryRange="undefined" tableNavigationFooterVisible="yes" tableNavigationType="CUSTOMNAV" actionRef="" refresh="300" dueDateSevere="86400000" dueDateWarning="259200000" emphasizedItems="unread" displayOnlyDefinedAttributes="yes" dynamicCreationAllowed="yes" actionPosition="top">
          <Descriptions default="My Open MDM Jobs"/>
          <DisplayAttributes>
            <DisplayAttribute name="workflowTable" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Workflow Table">
                <ShortDescriptions>
                  <Description Language="en" Description="Workflow Table"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="userNames" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="User Names">
                <ShortDescriptions>
                  <Description Language="en" Description="User Names"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="mdmStatus" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="MDM Status">
                <ShortDescriptions>
                  <Description Language="en" Description="MDM Status"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="jobId" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Job ID">
                <ShortDescriptions>
                  <Description Language="en" Description="Job ID"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
          </DisplayAttributes>
          <Actions>
            <Action reference="refresh"/>
            <Action reference="defaultGlobalWizard"/>
            <Action reference="addToNavigation"/>
            <Action reference="removeFromNavigation"/>
            <Action reference="personalize"/>
          </Actions>
        </View>
        <View name="MdmViewTasks" selectionMode="SINGLESELECT" width="98%" supportedItemTypes="uwl.task.mdm.tasks" columnOrder="mdmStatus, priority, subject, jobId, userNames, dueDate, creatorId, createdDate" sortby="priority:descend, dueDate:ascend, createdDate:descend" tableDesign="STANDARD" visibleRowCount="10" headerVisible="yes" queryRange="undefined" tableNavigationFooterVisible="yes" tableNavigationType="CUSTOMNAV" actionRef="" refresh="300" dueDateSevere="86400000" dueDateWarning="259200000" emphasizedItems="unread" displayOnlyDefinedAttributes="yes" dynamicCreationAllowed="yes" actionPosition="top">
          <Descriptions default="My Open MDM Tasks"/>
          <DisplayAttributes>
            <DisplayAttribute name="workflowTable" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Workflow Table">
                <ShortDescriptions>
                  <Description Language="en" Description="Workflow Table"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="userNames" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="User Names">
                <ShortDescriptions>
                  <Description Language="en" Description="User Names"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="mdmStatus" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="MDM Status">
                <ShortDescriptions>
                  <Description Language="en" Description="MDM Status"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="stepId" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Step ID">
                <ShortDescriptions>
                  <Description Language="en" Description="Step ID"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="jobId" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Job ID">
                <ShortDescriptions>
                  <Description Language="en" Description="Job ID"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="stepName" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Step Name">
                <ShortDescriptions>
                  <Description Language="en" Description="Step Name"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
          </DisplayAttributes>
          <Actions>
            <Action reference="refresh"/>
            <Action reference="defaultGlobalWizard"/>
            <Action reference="addToNavigation"/>
            <Action reference="removeFromNavigation"/>
            <Action reference="personalize"/>
          </Actions>
        </View>
        <View name="MdmWorkItemsCompletedView" selectionMode="SINGLESELECT" width="98%" supportedItemTypes="uwl.completedtask.mdm.all" columnOrder="subject, jobId, userNames, creatorId, createdDate, status" sortby="creatorId:ascend, createdDate:descend" tableDesign="STANDARD" visibleRowCount="10" headerVisible="yes" queryRange="undefined" tableNavigationFooterVisible="yes" tableNavigationType="CUSTOMNAV" actionRef="" refresh="-1" dueDateSevere="0" dueDateWarning="0" emphasizedItems="unread" displayOnlyDefinedAttributes="yes" dynamicCreationAllowed="yes" actionPosition="top">
          <Descriptions default="Completed MDM Tasks"/>
          <DisplayAttributes>
            <DisplayAttribute name="workflowTable" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Workflow Table">
                <ShortDescriptions>
                  <Description Language="en" Description="Workflow Table"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="userNames" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="User Names">
                <ShortDescriptions>
                  <Description Language="en" Description="User Names"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
            <DisplayAttribute name="jobId" type="string" width="10" sortable="yes" format="default" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes">
              <Descriptions default="Step Name">
                <ShortDescriptions>
                  <Description Language="en" Description="Job ID"/>
                </ShortDescriptions>
              </Descriptions>
            </DisplayAttribute>
          </DisplayAttributes>
          <Actions>
            <Action reference="refresh"/>
            <Action reference="defaultGlobalWizard"/>
            <Action reference="addToNavigation"/>
            <Action reference="removeFromNavigation"/>
            <Action reference="personalize"/>
          </Actions>
        </View>
      </Views>
    </UWLConfiguration>
    Thanks,
    Rajee

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