MDM Server outage - error diagonised

Hi Forum,
We are observing intermittent outages of MDM Server. Upon investigation of server logs we have found the message - 'INTERNAL ERROR in: CatMgrTable::GetSortIndex(4294967295,0) fieldPos >= # fields. m_fields.size=2</Error>' .
This hints something about Sort index - but not clear about the meaning of entire message.
Please help me in understnding this.
Regards,
Vinay M.S

Hi Vinay,
I guess you have lots of fields in your repository with Sort Index = Normal and this number is exceeding the limit of the databse field which stores the number of sortable fields.
It is always recommended not to have Sort Index = Normal for all the fields. Try removing this property for some of the fields and check the MDM Server outgage.
Regards,
Jitesh Talreja

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MDM Server Logs errors

hi
we are constantly seeing this error message in our MDM Server Logs
Stopping database PRD_APPLE_100 on MXD because DBMS server contact has been lost and could not be re-established after 10 attempts
would you know what does this mean, and what should be done
Thank you
Jonu Joy

Hi,
There is a paramter named DBMS Reconnection Attempts in MDS.ini which decides the number of attempts to connect to database server. Default value is 10. If the parameter does not exists then you can type the same and assign some value to it. Please refer the MDS.ini parameters for more information.
Regards,
Jitesh Talreja

Error mounting MDM Server

Hi,
Error mounting MDM Server
We are unable to mount the MDM server, the error message saying
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Thanks
Faris

Hi Deep,
restarted both DB and then MDM server, but still not working, giving same error message
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Error in starting MDM Server from MDM Console

Hi,
I have installed SAP MDM 5.5 SP05 on Windows 2003 Server.
When i try to start the MDM Server (i.e. MDM Service) from the MDM console it gives me the following error:
Error Starting apmdmd(MDM Server): The machine 'apmdmd' is not Windows-based. The MDM server cannot be started from this application; please use CLIX on the machine instead. 
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Kindly help.
Regards,
Chintan Sheth

It sounds to me like a problem potentially with either the permissions of the Windows user or perhaps a software firewall. The Console uses a low-level Windows API function to determine if the target machine on which MDS is installed is Windows-based. This function may be blocked by some OS or firewall-level setting. This may be the case even if you are able to use the same client machine to connect to the target machine via the Service Control Manager and start MDS from there.
I would like to help with this problem, but I need to know a few more things:
When the problem occurs, is the Console running on the same Windows machine as MDS?
You mentioned Windows 2003 Server... when you run the Console on this machine, are you logged in as an Administrator of the machine? And do you still get the error when you attempt to start MDS from within the Console?
Once MDS is started, and you mount it within the Console, are you having any other problems, such as logging in to a repository, or viewing logs?
Is there a firewall installed on the machine or machines that the software is installed on? We may have to review the settings of the firewall, or try temporarily disabling it (on both ends, or at least on the machine running MDS), to see if the problem goes away -- then we'll know the problem is with the firewall settings.
CLIX is a fine workaround if you can use it, but clearly this problem needs to be rectified.
-cleo

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Hi Experts,
Can anybody tell me what could be the problems if we have the following scenario ?
For an example: Our MDM Server is based on 5.5 SP06, MDM Server name is DFM and our repository name is MDMQ110.
1) Checking the Reports from this Repository MDMQ110 from MDM Console, no errors and no warning. This repository can be loaded successfully and completed.
2) Server Log has an error in message:
Error: Service 'DFM', Schema 'MDMQ110_m000', ERROR CODE = 0,
SELECT LENGTH(Data) FROM A2i_Misc_Blobs WHERE Id=1000
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Regards,
WD

Hi Kanstantsin,
Thanks for your reply. I have done the stop and repair but It did not help any. By repair, there are no errors and warnings that have been fixed which I can see in the repository reports.
The Assertion Log has come up first with the messages like:
6426            2010/01/12 09:07:08.500               Error: Data_2 accelerator does not exist in A2i_CM_Accelerator_Status
6426            2010/01/12 09:07:08.683               Error: Data_53 accelerator does not exist in A2i_CM_Accelerator_Status
4884 2010/01/12 09:43:30.335   Error: KeyWord_2_F4_Leng_USA accelerator does not exist in A2i_CM_Accelerator_Status
As soon as I run into MDM, the Server Log has come up the same messages:
It looks like not only happened to this repository. As I can see if I load any other repository, there are the same messages in Server Log but only the repository name in the message is different.

Error while connecting to MDM server from Webdynpro

Hi ,
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CatalogData CatalogData = new CatalogData();
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The import statements are as follows
import a2i.common.CatalogData;
import a2i.generated.RC;
I have put the following jar files in the java build path
MDM4J
mdm-admin
mdm-common
mdm-core
mdm-data
mdm-protocol
When I deploy my application I get the following error
java.lang.NoClassDefFoundError: a2i/common/CatalogData
It can't be determined from the exception chain, which class loader failed to load the above class. But at least the class loader of the current application does not contain a resource with name 'a2i/common/CatalogData'.
What do you guys think is the problem ?
Regards
DeepaK Singh

Hi ,
   I found a document which says that MDM4J is the legacy API and is considered deprecated .The MDM Java API is the new one .I have both of them in the java build path . I am not sure if this is that cause of the problem .
Now I had a look at the javadoc for the new API but I am not able to locate the class to obtain a connection to the MDM server from a custom application being built in Netweaver Developer Studio . Can someone help me out with the same ?What would be the code to obtain the connection to the MDM server with the new JAVA API ?
Regards
DeepaK Singh

Error starting the MDM server in client system

Hi MDM Experts,
I am new to MDM and we have just installed MDM 5.5 on our system. We are able to 'Mount the Repository' via the MDM Console on the client side but when we try to 'Start MDM Server', we encounter the error below:
"Error starting MDM server: The machine (server name) is not Windows-based. The MDM server cannot be started from this application; please use CLIX on the machine instead."
What must we do to resolve this error? Please help us on this matter.
Thanks in advance!
ASP

Hi ASP,
MDM server operations can Be performed through Console only if your Server is Windows based.
You can perform the some repository options through Console ,but for any Server based operations like Mounting the server,Start/Stop server etc you will have to operate through the CLIX ie Command line interface.
I Guess yours is a Unix based system or something else which is not Windows based.
so it will not allow you,
Either you install your server on a windows based system to operate through Console.
Or if you want to continue with the NON windows based system then you will have to use CLIX for most of your Console opeartions.
Hope It Helped
Thanks & Regards
Simona Pinto

MDM 5.5 SP03 - Error while connecting EP to MDM server

Hello colleagues,
I've deployed the following content of MDM 55 SP03 delivery to portal:
a. com.sap.mdm.tech.mdm4j.sda
b. com.sap.mdm.tech.connector.sda
c. BPMDMTECHN00_0.sca
d. BPMDMAPPLI00_0.sca
Then I created MDM system in Portal, arranged mapping but I couldn't
connect to MDM server using Connection test.
The MDM server is ip and running, port number in Portal is correct,
versions of deployed JAVA API and MDM connector fit to MDM server, user
mapping is correct too.
I actually have no idea what is the problem.
Are there any authorization requirements while connecting from EP to MDM Server?
Thanks and regards,
Konstantin.

Hi Nir,
Sorry for replying so late. I am following the steps given in the Business Package document.
1.I have created a system with system alias SAP_MDM_Repository_Customer(I want to connect to only customer repository) in a folder "Customer Repository".
2. I have created three groups MDM 5.5 SP3 Business Expert, MDM 5.5 SP3 MDM Admin, MDM 5.5 SP3 MD Expert
3. Then from the "Content provided by SAP" -> Specialist i am copying all the roles viz. Business Expert, Master Data Administrator, Master Data Expert. And then in the folder "Customer Repository" paste them as delta links.
4. Then in the user administration tab in the roles tab I am searching by group and adding the roles to these groups as below:
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MDM 5.5 SP3 Business Expert      Business Expert
MDM 5.5 SP3 MDM Admin            Master Data Administrator
MDM 5.5 SP3 MD Expert            Master Data Expert
(Initially i have not adde eu_role but later i have added that also)
5. Then in the user mapping tab. I do the user mapping for the groups with the mdm repository users as below:
PortalUser           Group                 Repository
user
mdmuser    MDM 5.5 SP3 Business Expert     User/pwd
mdmadmin    MDM 5.5 SP3 MDM Admin           Admin/pwd
mdmexpert MDM 5.5 SP3 MD Expert           Expert/pwd
6. Then when i test the connection i get connection failed error.
7. When i add each roles in the "Everyone" group the connection test is successful but no data is displayed when i login with the portal user mdmuser no data is displayed.
Thats all. AFAIK i have covered every detail. Waiting for your reply.
Regards,
Jaydeep
Message was edited by: Jaydeep Kalmankar

Error connecting to MDM server

Hi all,
I am getting the check user mapping error while connecting to MDM server. The MDM Server and EP Server are on different systems. And when i try using the group "Everyone". The connection test was successfull but when i login with that user id/pwd no data is displayed.
I am using MDM 5.5 SP03 and EP SP14.
Regards,
Jaydeep

Hi Simona,
I tired to import schema, but its not over written(user names & roles) by the merging it with the other Repsoitory schema.
I tried creating duplicate, but could not see the duplicate repository in the Console - server - repository, but could see the repository at the database level(Oracle DBMS).
Anyways SAP has adviced to Connect to Oracle DBMS directly and remove the trailing space in
USERNAME column of A2I_CM_USERS table for the user mentioned.
But, its not possible to reduce the length of the username field.
Could you please guide me, if u have any idea??
Cheers
Srihari Reddy

MDM server error

Hello MDM Experts,
When trying to install mdm server i am getting the following error....
"This application has failed to start because xerces-c_2_6.dll was not found. Re-installing the application may fix this problem."
Regards, Jatin

Thanks Jitesh,
Now i get the following error while installing MDM
ERROR      2010-12-02 17:27:22.51 [sixxcstepexecute.cpp:984]
FCO-00011 The step createInitialIniFile with step key |MDM_SRM_Install|ind|ind|ind|ind|0|0|MDS_Instance|ind|ind|ind|ind|6|0|createInitialIniFile was executed with status ERROR ( Last error reported by the step :Sed.run(): source is undefined.).
TRACE      2010-12-02 17:27:22.080
Call block:CallBackInCaseOfAnErrorDuringStepExecution
    function:CallTheLogInquirer
is validator: true
WARNING    2010-12-02 17:27:22.80 [iaxxejshlp.cpp:150]
Could not get property IDs of the JavaScript object.
ERROR      2010-12-02 17:27:22.80 [iaxxejsctl.cpp:492]
FJS-00010 Could not get value for property .
TRACE      2010-12-02 17:27:22.104
A problem occurs during execution the inquirer callback. SAPinst will switch back to the standard behaiviour.
TRACE      2010-12-02 17:27:22.104 [iaxxgenimp.cpp:707]
            CGuiEngineImp::showMessageBox
Regards, Jatin

User not found error when connecting to MDM server using NWDS

Hi,
I am getting the error as " User not found " when i am connecting to MDM server from the code written in NWDS.
If i make that user as admin in usermapping in MDM den it works fine bt if that user is not admin den get the error as user not found.
Please help.

Hi,
Thanks for the reply.
I have added the user in user mapping in MDM server. but i have to give the authority as admin.
other users who are added in usermapping bt not assigned as admin are getting the error.

Error with SAP MDM Server

Hi All,
We are working on discovery server version 3.
After I mount the server and when i start the repository i cannot start it and get the following error
u201CError Starting hp-discovery server (MDM Server) :
Could not open the service control manager on serveru2019 server nameu2019 / Verify that the current windows user has the correct permissions, and that the target system is a windows based operating system u201D
The problem sis resolved when i start the discovery server. and again occurs after few minutes.
Its a tedious job to start server everytime and i would like to know what could be the possible reasons for getting this error so that i can avaoid this problem
Thanks,
MS.

Hi,
i have some problem too,
the server was installed with option in MDS sap existing option.
the config for MDS Listening port as below:
MDS_LISTENING_PORT = 52250
But when i mount the server in MDM console the value in column port is 59950.
i have shared sapmnt folder with the other MDM server which is using port 59950 for MDS listening port.
is there anyone know how to resolve this
Regards,
Husin

Error in MDM - EP integration : "Failed to connect to MDM server. ....."

Dear SDN,
I m in middle of configuring the MDM and EP integration.
EP Version Info :
J2EE Engine 6.40 PatchLevel 108290.313
Portal 6.0.20.0.0
BP has been installed.
We are able to view MDM system and MDM search IViews in the Wizards in the portal.
MDM Version Info : MDM 5.5 SP 04
I come across the following error :
Step 4: An error has occurred
Failed to connect to MDM server. Check your system. The server may be down or there may be an error in one or more of your system parameters.
System parameters are Server name and pwd .
This parameters are used to start the server and pwd for accessing the server while mounting the server.
Also at the same time, my MDM server is running and repository is shown loaded and running.
Kindly suggest what should have been missed out from our side or some way we can make sure that error does not occur.
Please help.
Regards,
Chandani Shah.

Hi Chandani,
in Portal clik on Personalization, and in User Mapping you need to map the MDM repository user (may be Admin)..... then try another time.
Please, check the BP version in order to unserstand if it is the rigjt version for your MDM.
Hoper this help you.
Regards,
Vito

Database error - MDM server installation

Hi,
I installed SQL Server and then MDM server. Now SQL server is up, server sign on console is green, when I try to unarchive repository archive, I got database error: error to initialize database. (I uses "sa" to connect )
What is needed to configure MDM to talk with SQL Server?
Thanks a lot in advance!
David

Hi Subbu,
When i tried to set DBMS settings or unarchive repository, it prompt me <server name>[Sql Server] Initialization. Two entries are needed there:
Data file path:
Transactional log file path:
I set them as following:
C:\Program Files\Microsoft SQL Server\MSSQL\Data
C:\Program Files\Microsoft SQL Server\MSSQL\Data
then get error:
"Unable to set current database with database server";
"The MDM repository list schema has not been created"
I also tried to input as "C:\Program Files\Microsoft SQL Server\MSSQL\Data\mdmsp3_Data.mdf" and C:\Program Files\Microsoft SQL Server\MSSQL\Data\mdmsp3_log.ldf"
still get the same error.
Please put some light on this!
Thanks!
David

SRM MDM Catalog (Subscreen Error)

Hi,
I am facing an issue with the SRM MDM catalog.
We are currently implementing SRM-MDM catalog 1.0 SP1 Patch01 HF1.
Our MDM server version is MDM 5.5 SP5 Patch02 HF1.
The steps while creating a Shopping Cart are as follows:
- Log into SRM Shopping Screen.
- Select the SRM MDM Catalog
- Inside the SRM MDM catalog select an item and click on the shopping basket to add the item to the shopping cart.
- Once I click on the shopping basket we are getting the below error
Error when processing your request
What has happened?
The URL http://mb1es1001.idcsap.com:8000/sap/bc/gui/sap/its/bbpsc01/ was not called due to an error.
Note
The following error text was processed in the system SR6 : Subscreen not found
The error occurred on the application server MB1ES1001_SR6_00 and in the work process 1 .
The termination type was: ABORT_MESSAGE_STATE
The ABAP call stack was:
SYSTEM-EXIT of program SAPLBBP_SC_UI_ITS
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system SR6 in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server MB1ES1001_SR6_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 1 in transaction ST11 on the application server MB1ES1001_SR6_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-http -c: 001 -u: RAJ -l: E -s: SR6 -i: MB1ES1001_SR6_00 -w: 1 -d: 20070912 -t: 143649 -v: ABORT_MESSAGE_STATE -e: Subscreen not found
If any have any idea about this error, please help me resolve it. Full points will be awarded.

Hi
Check the SAP Note 967088 and download the configuration guide from SAP official website (SAP Marketplace - OSS Login required). Did you raised any message with SAP as well on this yet. If not, please do the same for faster processing of your query.
Please check what all error logs appear in SLG1 and RZ10 and RZ20 transactions in this case.
Which SRM/CCM/MDM versions, support packs are you using ?
FYI, Catalog names are case sensitive.
OCI parameter should be like this.
0 http://<J2EEhost.domain>:<J2EEport>/SRM-MDM/SRM_MDM
10 username User1
20 password <blank>
30 server <MDM Server>
40 port <Repositiry port>
50 catalog <Repository name>
60 uilanguage SY-LANGU
70 datalanguage SY-LANGU
80 mask <blank>
90 named search <blank>
User name and password mainatined in MDM console is case sensitive.I would suggest you to follow this step
1.In MDM Console for User1 enter password as user1(note that password is all small case)
2.Ensure that you enter the password in similar manner in defining OCI.
Please try the following OSS Notes & links below ->
OSS Note 895183
947362
938495
Note 871302 - Unable to switch between catalogs using F4 help
Note 890967 - /CCM/CHECK_TREX shows incorrect document content
Note 946185 - CCM20: /CCM/CHECK_TREX modifications
Note 707781 - Product search does not find all documents
Note 481295 - Short dump RAISE_EXCEPTION when expanding a product node
Note 723688 BBP TREX corrections for SRM 4.0 SP01
Note 778688 TREX_INDEX_MANAGER unit test update_view(): incorrect search
Note 930788 - Search help for catalog does not display all catalogs
Note 1028343 Changes in the repository not reflected in Catalog UI
Note 1015201 - SRM-MDM Catalog 1.0 Patch02 Release Note
Note 487917 BADI implementation f. BBP_CATALOG_CONTENT (Troubleshooting)
Note 877131 Product category is not permitted for the user
Note 623067 SRM 2.0 Integrated Catalog does not display catalog info
Re: ITS Template not found
SRM MDM Catalog --Login error
Do let me know.
Regards
- Atul

MDM Server outage - error diagonised

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