MDS Add-in for Excel 2013 Publish Button stops working

We have users that are making changes in Entities and every 10-15 minutes they publish their changes. On occasion (pretty regularly) after they make their changes and click the publish button nothing happens. Its like the particular sheet just thinks there
are no changes to publish. They are doing some Excel filtering and copying by entering one cell and clicking lower right corner and dragging down.
They can refresh and still can't publish. They have to bring up the data on another sheet and then they can make the same changes they were trying to publish and it will publish in the new sheet. Its like the original sheet just thinks there are no changes
pending. There is no communication to MDS and nothing in windows or MDS error log.
This is a very poor user experience and is souring the users on the tool altogether.

Yispro,
This is the Home Consumer Products forum.
You will want to post your question in the HP Enterprise Business Community.
Here is the section for ALM.
Quality Center Support / ALM - HP Enterprise Business Community
Hope it helps.
If my comment was useful, please click the thumbs up button at the bottom. Thanks

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