.me alias in mail AND erroneous new message count

I have two issues in mail. Neither are huge, but both are annoying.
Firstly,
I access two accounts through mail - my .me account (iCloud) and an Exchange account.
When I send a new email I have a drop down list of which email address to use to indicate where it is From:
Some time ago I must have set up an alias (or similar), because I have three addresses:
My iCloud (.me) address
My Exchange address
An additional (different) .me address.
I wish to remove the additional .me address, but I do not know how to. I have looked both in mail preferences and on the iCloud web page.
Secondly,
Within the junk folder for my Exchange account the left hand sidebar is indicating that I have one unopened message (the number one in the grey tablet next to the mailbox). This is despite the fact that the junk mailbox is empty. I have also gone into the junk mailbox through Outlook Web Access to confirm that it is empty.
I have tried synchronising the account, taking it offline and back online, all with no joy.
Any help for either of these problems is gratefully appreciated.

the only option you have is to choose between all mailboxes and inbox, in mail>preferences>general
other than that, you may want to look at plugins such as dockstar to do more customization of the notification features: http://www.ecamm.com/mac/dockstar/
hope this helps

Similar Messages

  • Turning off new message indicator AND the new message count

    Greetings,
    Is it possible to turn off both the new message indicator (red asterix) and the new message count?
    I would like no message indicators to appear on my blackberry home screen.
    Thanks ever so much for your help.

    I guess I didn't read close enough.  I don't think you can turn off the red asterisk.  It's going to show up on the icon no matter what. 
    As for the text messages, I'm not sure the setting for not showing message count indicator applies for text messges.  In fact, if you have OS 5, it most likely doesn't as sms is handled much differently.   
    You can turn off sounds and the red led in Profiles (or Sounds in OS 5)
    You're basically wanting to disabl everything the phone was designed to do.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Disabling certain mail accounts from "new message count" in Mail dock icon

    Hi,
    I'd like to disable two of my mail accounts from affecting the new message count that appears over mail's dock icon. How might I do this?
    Thanks in advace

    the only option you have is to choose between all mailboxes and inbox, in mail>preferences>general
    other than that, you may want to look at plugins such as dockstar to do more customization of the notification features: http://www.ecamm.com/mac/dockstar/
    hope this helps

  • I open Mail, and a new message screen comes up.  I cannot get rid of it, and I cannot get to the mail in my mailbox???

    When I try to open my mail (not IMail) a new message screen comes up on my iPad  (version 8.1.3 (12B466), and I cannot cancel it; it prevents me from getting to the mail in that mailbox.

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

  • Mail:  New Message Count Doesn't Show

    I'm using Lion.
    One of my account inboxes (but not all) does not show the new message count.  All of my accounts use Gmail IMAP.  The Badge shows up in the Dock, but inside of Mail, that account does not indicate that there is new mail.
    Suggestions?

    Thanks to MaxB who helped me, and may help you:
    I completely forgot about this post. I was able to resolve the issue when I went into my email account settings and changed my user name from just XYZ to [email protected] and when I saved the changes the count instantly updated after a restart of Mail.
    I hope this works for you too.
    Max

  • Mail Crashing On New Message

    Hi,
    10.4.7 running on G5 iMac. Mail has suddenly started to crash with the selection of File> New> Message. Reply, Forward and the New Message button all have stopped working. It will recieve mail just fine. I have rebuilt each mail box, deleted old messages. No Luck. Is there a way to re install Mail?
    Mail-less in Massachsetts.

    Well, you shouldn't have reinstalled Mail. Now that you have done it, you're going to proceed as follows before attempting anything else.
    Verify/repair your disk first (not just permissions), as described here:
    The Repair functions of Disk Utility: what's it all about?
    After having fixed all filesystem issues, if any, reinstall the latest system update using the Combo installer, to bring the Mail application back in sync with the rest of the system:
    Mac OS X 10.4.7 Combo Update for PPC
    Take a look at the following articles for guidelines on how to properly install system updates:
    Troubleshooting installation and software updates
    Installing software updates
    Basically, you should verify/repair the boot volume before installing the update, and no applications should be running while installing it.
    Post back with your observations when done (the above won't fix your problem, but we cannot proceed further until you've done it).

  • After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours. Help!

    After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours.
    I tried quitting and starting again but it just jumps back to the same spot.

    It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
    (I was unable to seach properly before which is why I posted the question - it was a bit of a panic)

  • Some how do not enter sign was added beside contact, now all messages previously received messages are gone and no new messages from this sender will appear.

    I have been receiving messages from this sender fine and then all of a sudden for some reason there was a do not enter sign beside her name. I didn't know how or why it got there, some button got bumped or the mouse, and I didn't know how to take it off so I just left it. Since then, thunderbird has been reopened and all messages that I had received have disappeared and no new messages from this sender appear even though I know she has sent them to me. I have checked into filters and I have none set so it is not that. I can't figure out how the do not enter sign got beside the contact, but I'm sure it's the reason for my problems and I don't know how to fix it. Thanks

    In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
    Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
    Thank you!

  • Mail not showing new messages on 10.8.3

    Mail not showing new messages on 10.8.3, but messages show just fine on iPhone. Nothing changed to make this happen, not sure where to start. Thanks.

    Back up all data.
    Select the problem mailbox in the mailbox list, then select
    Mailbox ▹ Rebuild
    from the menu bar.

  • After Mac OS X 10.6.3 upgrade can't access Yahoo mail and repeatedly get message ""Sorry, we are over capacity. Please wait a moment and try again." Help, please,

    After Mac OS X 10.6.3 upgrade can't access Yahoo mail and repeatedly get message ""Sorry, we are over capacity. Please wait a moment and try again." Help, please.

    Did you run all the software updates after the 10.6.3 update, especially this one which will bring you up to 10.6.8.
    Mac OSX 10.6.8 V1.1 Combo update
    Run software update, starting with the one above.
    Then call your provider and ask them what is going on. They have probably changed POP to IMAP, 10.6.8 supports IMAP

  • IPhone 4s.used to get swoosh sound every time I got an email.  Now I don't and I have to open email for it to connect and get new messages.  What do I do?

    iPhone 4s.used to get swoosh sound every time I got an email.  Now I don't and I have to open email for it to connect and get new messages.  What do I do?

    Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.

  • Folder new message count not updating?

    On the web version of iCloud Mail the INBOX new message bubble is updating properly. However, secondary folders are not. Given that I use RULES to automatically send certain messages to secondary folders it is important that the new message bubble appears and updates for all folders. This is how it used to be. Has this feature been discontinued or is it a bug?

    Jason,
    What screengrab?
    What type of account do you have -- POP, IMAP or .mac? How many accounts do you have? Do you access your account from more than one computer?
    Unread message count where -- on the Mail Icon in the Dock or in individual mailboxes? In the Dock, the Unread message count will NOT reflect any messages moved to custom mailboxes by Rules, but only those in the Inboxes.
    Ernie

  • My aol inbox does not automatically refresh and display new messages in firefox, but it does in google chrome. How do I fix this?

    I have been trying to update settings to allow my aol mail to automatically refresh when new messages come in, vs having to click on the "inbox" in order to view new messages. I followed aol's troubleshooting steps to allow for this, and I finally got it to work in google chrome... but it will not automatically refresh in firefox. can you please help? thanks!

    Which troubleshooting steps did you get?

  • Mail not showing new messages

    As of about 4 days ago my Mail app is not displaying new e-mails.  It says '19 incoming messages' but they never appear.  I have tried:
    - Replacing mail.plist with older version from time machine
    - Rebuilding mailboxes
    - Asking my web hosts if there is any problem their end - no problems there.
    - Checked the 'get account info' box which displays the 19 messages with 'unknown sender' still on the server.
    Any other ideas anyone?

    Hello jimjazzuk,
    Thank you for the details of the issue you are experiencing with email on your MacBook Pro.  You have already taken some good steps to isolate the issue to your MacBook Pro.  I recommend following the steps in the following article to continue isolating and troubleshooting the issue you are experiencing with Mail:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can't send mail or type new message

    I'm using OS X 10.4.7 and after installing the most recent update, I can no longer send mail in the mail program. When I hit reply, nothing at all happens. I get a new message window when I hit forward, but I can only type two letters, then nothing happens, and I can't send.
    I am receiving mail fine and I can send through comcast.net. Other computers on my network can send mail, but not mine.
    I tried changing the server to port 587 and that did nothing.
    Thanks for any help.
    FIESELAD
    G5 dual 2.5 tower   Mac OS X (10.4.7)  

    This particular problem in Mail is usually caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services. The notes at the bottom of the article also provide information about the side effects of deleting each of the files involved.
    Resetting Launch Services
    The following article also describes the side effects of cache cleaning:
    Side effects of System cache cleaning
    The following article provides links to some utilities that can be used for troubleshooting and cache cleaning:
    Resolving Disk, Permission, and Cache Corruption
    It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner.
    In addition to the utilities mentioned above, you may also consider OnyX, which is free. If you want to try OnyX, after installing it, do this (be sure to read the articles about the side effects of cache cleaning first):
    1. Quit all applications.
    2. Launch OnyX and enter your administrator password.
    3. Click Maintenance. In the Reset section, check LaunchServices database.
    4. You may uncheck any other pre-checked options if you've already done them using other utilities.
    5. Click the Execute button.
    6. Restart.
    If that doesn't solve the problem, you may try again checking the Links between documents and applications option in step 3 instead.
    And yet another free cache cleaning utility is Cache Out X.
    Please, let me know whether you were able to solve the problem, what worked for you and what didn't.

Maybe you are looking for