Me and my brother both have apple products and we got some iTunes cards and we redeemed them but they will not work we have been trying to get it to work for about a year now but it won't budge can you help?

Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

Similar Messages

  • Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

    Ok this is bizzare!
    Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
    So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
    AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
    I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

  • HT4528 I've had my iPhone for about a year now, but for some odd reason the "App Store" isn't showing up on my phone and I can't install/delete any apps. Help?!

    So I've had my iPhone 4 for almost a year now and I've never faced this problem. I cannot access the app store because it isnt on my phone.

    Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com. Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

  • HT201272 I have a 2nd gen ipod touch and had to restore it from back up. When I did that, I lost a lot of apps that I had previously purchased and now they will not re-install. How do I get the apps to install on the ipod now?

    Please help Obi Wan, you're my only hope.

    So you are saying that you purchased it by:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    Is iTunes signed into the same iTunes account that purchased it?
    How long ago did you purchase it?
    Did you purchase it on another computer?
    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen?

    I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen? Can anyone help me?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Why is my ipod so slow and laggy? i have lots of space on it, my history is deleted, i dont have multiple apps running! I have an iPod 4th Gen for about 2 years now and I don't know what to do.... Please help

    why is my ipod so slow and laggy? i have lots of space on it, my history is deleted, i dont have multiple apps running! I have an iPod 4th Gen for about 2 years now and I don't know what to do.... Please help

    Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it.  I don't remember it even w/ the hint

    I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it.  I don't remember it even w/ the hint

    Call Apple with the Serial and they will send you the ones that came with the Mac. Or search the Net.

  • I've had my itunes account for about a year now, and I just got the iPhone 5s.  All the music I've bought has downloaded onto the phone, but the cds I burned a few months back aren't in my music library on my phone. The sync button is gray.

    I've had my iTunes account for about a year now, and I just got the iPhone 5s.  I logged into my iTunes account on my phone just fine, and all the music I've bought on iTunes has transferred to my phone, but the cds I burned haven't.  The sync button is gray so I can't click on it. The songs from the cds on iTunes are checked and should sync but haven't. Please help!

    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Dual G5 2 GHz, random freezing for about one year now...

    Hi Everybody
    I own a Dual G5 2 GHz for about three years now. I used to work perfectly until about one year ago.
    Then, presumably, an external FireWire harddisk blew the Logic Board. I had to have it replaced for a lot of money (because the G5 was out of warranty already). Since that point in time, the machine randomly freezes from time to time. And it is getting worse.
    I tried a lot already, I think: RAM, USB peripherials (Mouse, Keyboard), removed all external things (but wireless, mouse, keyboard and screen), different screen, different keyboard... I had it turned in to different apple repair-centres twice and got it back with "no problem found" (although it froze in one case as well!).
    Apple Hardware-Test runs fine. It gave an error that pointed to the Logic-Board or processor (according to Apple customer care) once, but this is not reproducible...
    I am at a loss. What else can I do? By the way: the most "promising" thing to create the freeze (although there is no "definitive" way to do so) is to browse iTunes-Shop/Podcasts.
    I would be very grateful for any hint/option. Thinking about Firmware update right now, but first have to check what verison I already have to see if there is a newer one.
    Regards
    andreas
    Dual G5   Mac OS X (10.4)  

    Mozilla recently released Firefox 2.0, you may want
    to give that a try.
    I was thinking about that too. I might do this, if no crashes occur as long as I only use Safari (I can live with that for a week, np).
    It's possible that there may be something else
    running in the background (another application that
    you installed perhaps) that could be causing the lock
    up. Take a look at Activity Monitor
    (/Applications/Utilities)
    I'll have a look, but I don't think (hope?) there is something I missed...
    Something else to look at would be to do a fresh
    install (even if it's using an external FW drive),
    reinstall your software 1 by 1 and see if it casuses
    your machine to freeze. It's time consuming, but may
    help in narrowing down what is the cause (if in fact
    it is software related).
    Two points here: first is that I cannot reinstall one by one because the error is not (yet) reprocucible. So I would never know when one app is "secure" and when to install the next one...
    And second, I think that software should no be able to freeze a system like OS X (or FreeBSD) just like that, no? Maybe crash the app, but not the system...
    Also, are you running any Classic applications?
    Nope.
    If you don't already have the newest version of
    Firefox installed, try that first and see what
    happens.
    I have And I had a lot of different versions throughout the last year
    Thanks for your input, Ben, I appreciate it!
    \a

  • I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

    I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

    And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
    You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
    But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
    Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

  • Got a new iPhone that I've been using for about a month now, so the question is how can I get the pictures from my old iPhone and keep the pictures I have on the new iPhone?

    Got a new iPhone that I've been using for about a month now, so the question is how can I get the pictures from my old iPhone and keep the pictures I have on the new iPhone?

    Connect old iPhone to computer and save the pictures on computer.
    Connect new iPhone and sync the pictures to your new iPhone.

  • I have an iPhone 3GS and have updated to IOS 6.1.  Before with emails there was a user bar at the bottom which allowed you to move emails to folders, print etc, but it now seems to be removed. Can you help ?

    I have an iPhone 3GS and have updated to IOS 6.1.  Before with emails there was a user bar at the bottom which allowed you to move emails to folders, print etc, but it now seems to be removed. Can you help ?

    Close out of the mail app, double click the home button and completely close out of the mail app.
    Then do a reset, hold down the home/sleep button together until you see the apple logo and then release then wait for the phone to boot back up.
    then check your mail again.

  • HT1212 I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?

    I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?

    See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I have zinced songs from my PC to my iPad  and it has copied all the songs on my pc but some are showing very faintly on my iPad and these songs will not play. I have tried to delete them but they will not stay hilighted and show delete to enable me to do

    Can anyone help me to delete the faintly listed songs on my iPad which I have transferred from my Pc but they will not play on my iPad.

    Thanks for trying to help me. 
    First, in you reply (and i've read this elsewhere), you imply that i need to check a box that says "manually manage music."  OK, great, but where do i find such box?  Is that on the iphone or in itunes?  Also, i am afraid of losing what i already do have on my phone.  I have about 150 songs, some of which were purchesed thru itunes, but most of which i "dropped and dragged" from my older computer with the older version of itunes.  When i go to itunes with my iphone plugged in, all of the boxes are grayed out, except one at the top that says "Sync Music".  When i check this box, i get an error warning that says "Are you sure you want to remove existing music, movies, TV shows, books, and tones from this iPhone and sync with this iTunes library?  Music, movies, TV shows, books, and tones synced to [name of my iPhone] from other iTunes libraries will be removed and items will be synced from this iTunes library." 
    So, i have over 3000+ songs in my itunes library on my computer... obviously that isn't going to fit on my phone. So then, what is going to happen?  I'll lose everything that is already on my phone PLUS it will NOT be able to sync? 
    Is now the time to buy a Zune?!?  For the company that is supposedly "user friendly", Apple has really managed to screw this one up. 
    Thanks, John

  • HT1351 my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there????

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

Maybe you are looking for