Me and my friend use the same computer to sync my phone was stolen just got a new one today went to go sync it it has his apple id and wont sync my contacts pictures or texts i have never had this problem before

just what it say at the top

Sounds like you synced your new phone to his backup, not yours.  Reset the phone and try again. Or maybe Restore will let you resync it, I'm not going to try it on my phone to find out.

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