Me sale "codigo error 1" en instalación creative cloud y no puedo instalarlo.

Me sale "codigo error 1" en instalación creative cloud y no puedo instalarlo.
Agradezco ayuda.

Hola, si tienes un sistema operativo a 32bits, las aplicaciones de video no van a trabajar,... desde la version CS6, premiere y after solo funcionan en sistemas operativos a 64bits.
Saludos,
Wilder,

Similar Messages

  • I keep getting errors when updating from the Creative Cloud (49)

    I keep getting errors when updating from the Creative Cloud (49).
    " Update Failed" and when I click on Learn More. The error messages says there is a download error with (49)  I am signed on as administrator, so that shouldn't be a problem. I have Windows 7.

    Error 49 https://forums.adobe.com/thread/1491394
    -and https://forums.adobe.com/thread/1353632
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Error (U44M1P7) updating PScs6 using Creative Cloud

    Error (U44M1P7) updating PScs6 using Creative Cloud
    Any idea what this means?

    Hi craigdb,
    Please refer the kb: http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-up dates-ccm.html .
    Regards,
    Rajshree

  • Received Error code 1 when installing Creative Cloud desktop

    I am running OS X 10.9.4. I just signed up for Creative Cloud (I want Photoshop and Lightroom) and tried downloading Creative Cloud desktop but got Error Code 1. In the Utilities folder>Adobe Application Manager, the following were installed: P6 folder, pim.db, DECore folder, core folder, D6 folder, PDAppFlex-app.xml, PDAppFlex.swf, UWA folder, CCM folder, LWA folder, DWA folder. In the Adobe Creative Cloud folder, pim.db was installed. What do I do about this?

    Jonjo please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve your current error.

  • Error Code 50 when installing Creative Cloud desktop update - tried everything and no joy

    Folks I've been trying to update my CC desktop app to the latest release and keep getting Error Code 50 at around 47% of the install process.
    I've tried every suggestion that has been posted on the Adobe site and forums including:
    1 Opening my CC account in the Adobe website and then trying to install - no joy.
    2 Running the Adobe cleaner and re-installing CC - no joy.
    3 Restarting computer and attempting reinstall - no joy.
    4 All of the above with my firewall and anti-virus switched off - no joy.
    I'm running Windows 8.1 on a hi-spec machine and I've never had an issue with any update of the CC App or any of the program apps I utilise (Lightroom, Photoshop and Acrobat).
    Not really sure what I do now as I've tried everything and really need to keep working (pro photographer) so am having to ditch this for now as it's taking too much time.
    Grateful for any suggestions please.
    Many thanks
    James

    Error "Failed to Install" Creative Cloud Desktop application

  • Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

    I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution.  I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
    !Installation Failed - Learn More
    When I click on learn more it says
    Installation failed
    Errors encountered during installation.(7)
    More information
    However the more information button does not do anything when clicked.  I have had no problems installing my other application, updates and trials with the creative cloud desktop app. 
    I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program.  The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
    Few other details:
    I ran the adobe cleaner for CS6 programs before installing the creative cloud. 
    The program fails at 51% Installation.
    Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having. 

    Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
    Some Background:
    When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into  C: and  D:. 
    Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:.  Despite this it was still installing all the programs to the C:/default path. 
    I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
    So finally I just decided to unpartition the drive back to only C:  Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app. 
    As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.)  Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive.  At this point it was just doing the opposite of what I wanted.  Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive. 
    When I looked into the error log for the Edge Animate I noticed this
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |  - 0 fatal error(s), 1 error(s)
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Please search the above error string(s) to find when the error occurred.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | These errors resulted in installer Exit Code mentioned below.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | -------------------------------------------------------------------------------------
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:505 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
    08/09/13 15:21:39:505 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
    This issue just wont leave me alone. 
    As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine.  Are there somewhere that secret preferences are stored?  This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
    Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

  • Persistent 205 Error (Win 7) when installing Creative Cloud Desktop

    Please help.  I am at wit's end here.  I am getting a perpetual 205 error when trying to install the Creative Cloud Desktop App. 
    I've reviewed these forums and have tried everything:
    Disabling firewalls, anti-virus, and anti-malware programs;
    Clearing cache;
    Logging on as a different Windows 7 user;
    Dowloading under a different Adobe ID;
    Three different web browsers.
    I even tried using my phone as a mobile hotspot for a download to see if a different internet connection would work.  No dice. 
    VERY frustrated with Adobe right now.  Any help would be appreciated.

    Click on the below link and download Lightroom cc 2015 installer  file and install the Lightroom cc app :
    http://trials3.adobe.com/AdobeProducts/LTRM/6/win64/Lightroom_6_LS11.exe
    Same thing again :
    Access Denied error ?
    Open below link and then try to download Lightroom cc 2015 setup:
    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • I keep getting error 205 when installing adobe creative cloud!

    When I try to install adobe creative cloud, it keeps giving me error code 205! I have tried everything and haven't solved this problem for months. I even upgraded my internet! The LBS log is here. The DLM log is here. Not sure which one is needed so there is both of them, Thanks!

    Hi DaFudgeWizzad57392483,
    Please refer to the threads below where this issue has been addressed:
    1. Installing Creative Cloud-Error 205
    2. Creative Cloud Error 205
    3. Creative Cloud App, installation error code 205
    Regards,
    Sheena

  • Error code 50 installing Adobe creative cloud

    I cannot get rid of this error message when trying to install adobe creative cloud desktop.  I was able to remove the old installation using the cleaner too, but cannot get a new installation to install.

    Hi Holly,
    Please see Error "Failed to Install" Creative Cloud Desktop application at this link- http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve your error.  If you continue to receive the error 50 can you please post a screen shot of the error?
    Pattie

  • Error A 12E5 during installing Creative Cloud on Windows 8

    I keep getting the Error A 12E5 whenever I try to Install Creative Cloud Desktop. I've run it as admin as well, and still the same result. I'm on a Windows 8 laptop and all the help forums I can find for this error pertains to Macs. Can anyone help?

    Hi Ryuu,
    Please follow the mentioned steps:
    Windows:
    Navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename it to OOBE.old.
    Open task manager, go to processes and close any Adobe services running(Acrotray,AAMUpdate Notifier) http://www.howtogeek.com/66622/stupid-geek-tricks-6-ways-to-open-windo ws-task-manager/ .
    Download CC desktop and try installing again: https://creative.adobe.com/products/creative-cloud .
    if the issue still persists than perform selective startup and try installing CC desktop: http://windows.microsoft.com/en-in/windows-vista/run-selective-startup -using-system-configuration .
    Regards,
    Jatin Dembla

  • Continued Download Error in Apps section of Creative Cloud

    I've been trying to fix my Download Error message in Creative Cloud for months. Have been reading forums and tried a few of the insights I've read, still no luck. Please help!

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Download error in 'apps' tab in creative cloud

    I have installed creative cloud a few times and succesfully downloaded a free trial of photoshop. I now want to download a free trial of after effects however when i click on the apps tab it says that there is a download error help me please

    Rosiehough do you receive the error message after clicking on the installation button for After Effects?  What operating system are you using?  Is it 64-bit or 32-bit?

  • Error code A12E1 while updating Creative Cloud

    Hello,
    The title of this topic says enough, I think. While updating Creative Cloud I get an error code A12E1. What is this and how can I fix this problem?
    Thanks!

    Hi Niels Joormann,
    Please follow these steps to fix this issue.
    Please launch task manager and check whether any Adobe updater or Acrotry process is running. If yes please close them before you perform these steps.
    Download and run Adobe Creative Cloud Cleaner Tool. You can download it from this Website
    http://www.adobe.com/support/contact/cscleanertool.html
    Once done please rename OOBE Folder to OOBE.old  from the mentioned location.
    C:\Program Files (x86)\Common Files\Adobe
    Download and Install Creative Cloud Desktop App from this Location
    https://creative.adobe.com/products/creative-cloud
    If none of the above steps work then please create another Admin user Account and try to install Creative Cloud Desktop app there.
    Please let us know if it helps.
    Regards,
    Abhijit

  • Error 6 & 7 with 3 Creative Cloud Products

    I get Errors 6 and 7 with CS6 Creative Cloud installation attempts with After Effects, Fireworks and InDesign. I also tried to install the trial versions, as an Adobe Rep suggested in the forums, but they still did not install.
    I have the proper Mac system requirements and have tried numerous other solutions given online. All to no avail.
    HELP! Please.

    Since my original post I purchased Genius Drive and ran it on my hard drive. I was afterwards able to install Fireworks. But After Effects and InDesign still won't.
    I have an iMac with 3.06 GHz Intel Core 2 Duo and Memory of 4 GB 1067 MHz DDR3. My graphics is NVIDIA GeForce 9400 256 MB. My Bus Speed is 1.07 GHz.
    Here are the Error Messages I get with each program:
    CS6 After Effects Error Code
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS013, DW016 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 21 error(s), 6 warning(s)
    WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/10.9/Fonts/AdobeFanHeitiStd-Bold.otf" (Seq 51)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 51)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - AdobeColorVideoProfilesAE CS6: Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - AdobeMotionPicture CS6: Install failed
    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - Adobe After Effects CS6 Support: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe After Effects CS6 Presets: Install failed
    CS6 InDesign Error Code
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS013, DW016 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 36 error(s), 6 warning(s)
    WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/PDFL/10.9/Fonts/AdobeFanHeitiStd-Bold.otf" (Seq 51)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 51)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Base Files: Install failed
    ERROR: DW050:  - DPS Desktop Tools CS6: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Feature Set Files: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files2: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe NPS Panel: Install failed
    ERROR: DW050:  - PDF Settings CS5: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - Adobe Toolhints CS6: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed

  • A12E1 error on first download of Creative Cloud installer...Please Help

    I have tried downloading with root user enabled...what else should i do? I recently installed a brand new hard drive and updated my OSX to 10.8.5

    Hi Ghostattackomg,
    Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html .
    Additionally please disable any security software such as firewall/antivirus and try installing CC desktop again.
    Regards,
    Romit Sinha

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