Measure Variable doesn't sum correctly in Crosstab

I've got quite a bit of data that I would like to sum up at an individual account level. One of the data points being tracked is number of location changes. In the universe itself, I've created locationChange as a measure with the sum projection function. This is nothing more than a reflection of the locationChange field in the source table which contains a 1 if there has been a location change. Easy enough.
The complexity comes when there are only certain times that a locationChange truly qualifies as a location change based on business rules which are subject to change often, so, at the report level, I've created a variable measure called RealChange which, based on today's logic sets the value to 1 if the time between changes >15 minutes.
formula:
realChange =if(locationChange = 1 and locationtime>15;1;0)
Here's a for instance
acct
locationtime (mins)
locationChange
RealChange
111
3
1
0
111
50
1
1
111
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1
1
If I use the sum function on the realChange column I get 2.
However, if I turn this into a crosstab, I get:
acct
locationChange
RealChange
111
3
1
RealChange should be 2.
I've tried to edit the formula of RealChange in the crosstab to =sum(RealChange) but no matter what I do, it only ever displays 1.
I've tried to create a variable that says sum([realchange] in ([acct])) but that still only yields 1
I would hate to have the users have to export all of the detail to excel to do a pivot but right now that's the only way I can think of to get the correct total per account.
Can someone help me figure out what I'm doing wrong?
Thank you in advance!

Hi Laura,
Are getting expected result while displaying the result in a vertical table?
I believe you would be using the dimensions in the table as =[Acct], =Sum([Location Change ]) and =Sum([real change]). Please correct me if I am wrong
I can see expected data both in vertical table and cross table when tested but I have not tested this on BI 4.0 SP4 as I do not have this currently available but will do test this on SP4 if required. (Tested on BI 4.1)
Also have you tried using ForEach([location time]) along with Sum([real change])?
Regards,
Manpreet

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