Media card - 2 GB - memory problem

8100 Pearl - unable to load more than about 200 mb of mp3 music. Card shows plenty of add'l space available, but get error message that card is full. Have formatted card several times in the phone and reloaded mp3s. Same problem. Ideas?

I just installed a 2gb card and music. in options/advanced options/media card, my settings are
media card support>on
encryption mode> none
mass storage support> on
auto enable mass storage mode when connected>yes

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Media card and phone memory

Hi! How do I assign certain files (music; photos) etc to go directly to media card and not the phone memory...

Check the app settings.
For photos, start the camera app and swipe down from the top screen to select the ‘Settings’ option. Then turn on ‘Save Pictures on Media Card’.
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XP PC Does not see Media Card. Device Memory and Media Card are not available.....

I am starting a new thread because the old one was marked as resolved and it isn't.
My Windows XP desktop is no longer seeing my BB Storm Media Card. I am getting the error:
"Device Memory and Media Card are not available because the Mass Storage is currently in use."
I have followed these directions:
Options > Memory >
Media Card Supoport - ON
Media Transfer Protocol (MTP) - ON
Mass Storage Mode Support - ON
Auto Enable Mass Storage Mode When Connected - YES
SAVE
I have application free pace 8.1 MB
and the error message:
"Device Memory and Media Card are not available because the Mass Storage is currently in use."
The card is there and is seen by my BB Storm. Media > Explore
I have removed and reinstalled the card.
On the desktop I have tried Explore as well as Disk Management and nothing shows up for the Media Card although the Blackberry itself is present.
Please help.

Hi there!
Give this KB a try perhaps?
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
Good luck and let us know!
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Wipe Media Card Clean

To wipe the media card clean:
Options, Memory, and when memory screen comes up hit blackberry menu key. There is an option to Format the media card. That will wipe music, pictures, etc. stored there clean.
Now, back in the box... see ya' all later, not sure what I am coming back from the Verizon store with!

alicebinns123 wrote:
im trying to format my memory/media card because i have transfered it from my old phone (blackberry curve 8520) to my new phone (blackberry bold 9900) but whenever i try and format it it says it has failed. so i took it to carephone warehouse today and they told me to plug it into my laptop and delete everything, but when ive deleted everything and then unplugged my phone from the laptop everything just restores, so the formating still wont work. can you help me?
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/help-me-format-my-memory-card/m-p/2025963#nob...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How to transfer pictures saved on phone to media card

Hi, I have a handful of pictures on my Torch 9810 and I am trying to figure out how to transfer them to my media card on my phone. Can it be done, if so, HOW? Thank you in advance!

Hi and Welcome to the Community!
Here's one method:
KB05478 Transfer files between the media card and device memory on a BlackBerry smartphone
Sadly, that's one by one...but, if you connect to your PC and activate Mass Storage Mode, you can use your computer to perform the actions, using your normal computer interface (which should allow you to move them all as a block rather than one by one):
KB11879 What is mass storage mode
KB13564 How to enable or disable mass storage mode on the BlackBerry smartphone.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How to access media card on phone bb 9360?

hi all! please help! I need to know how to access my media card on my phone: blackberry 9360. when I download or save pics or songs to my phone on to the media card, I can't access them at a later stage! Please assist me!

Hi and Welcome to the Community!
Please provide the steps you are attempting...there are several ways to "access" the files on your media card, so the method you are attempting, along with what happens when you attempt, will help us to help you.
Alternatively, you can refer to your user manual and/or this KB:
KB05475 Explore the media card and Internal Memory Content
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem with media card

there is some kind of problem with my media card. it is not showing any files on the card. though the space is showing that the files are still there on the card and even when i connect it to the pc it shows the files are there on the card but i cant read any of the files. please help. cant loose the data on my card

Try copying the files on your SD card to a folder on your computer, reinsert the SD card into your BB and proceed to format the card.
To format the card go to Options > Advanced Options > Memory Card. Press the menu button and select Format Card.
Plug your phone into the computer again via USB, making sure your device is set to be used as a Mass Storage device. Go to "My Computer" and open your device. Copy the files from your computer back to your Blackberry. Unplug your phone from the computer and see if you are able to open the files.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

T420s 4-in-1 media card reader adapter problem

I'm wondering if any other T420s owners have had this problem with the media card reader.
Until about two weeks ago, the laptop was working fine, or so I thought. I usually put the laptop to sleep mode instead of shutting it down completely just to speed up boot process. Then, two weeks ago, I tried shutting it down completely. It got all the way to the "shutting down" screen but it would not completely turn off unless I hold down the power button.
It took a while for me to figure out that the media card reader was preventing it from completely shutting down -- even after restoring it to factory settings. Hardware manager recognizes the controller. It also recognizes the card reader if an SD card is inserted but would not assign a drive letter to the reader (i.e., I cannot read the card).
This is what I've tried:
1. Uninstalled and re-installed the drivers for the smart card reader and the controller. That didn't work.
2. Restored the laptop to factory settings. That didn't work.
3. Uninstalled and deleted the drivers for the smart card reader and the controller, then downloaded and installed the latest drivers from the Lenovo website after restoring the laptop to factory settings. That didn't work.
The only common thing in the process is this: the laptop would not shut down completely if there is an SD card in the reader. I initially suspected that it was the SD card itself but I've tried it with four different SD cards and the results were all the same -- it would not shut down if the card was inserted. While displaying that "shutting down" screen, it will shut down immediately after I pull out the SD card, even if it's been hanging in that state for minutes.
I suspect that it is the card reader itself that's causing the problem, and that I need to have it replaced (the laptop is still under warranty). However, I thought I'd seek the advice of the experts out there and find out what their thoughts are.
Thanks.
Solved!
Go to Solution.

kytz01 wrote:
Just took it to an authorized service center in Gaithersburg, MD (about 10 minutes from my office). I hope it's simply a matter of replacing the card reader.
BTW, 4-in-1 reader doesn't mean much. It's just an SD, SDHC, SDXC and MMC reader. Pretty much the same form factor. Now if it can read both SD and CF cards, I'll be really happy (my DSLR uses CF).
Thanks to everyone who offered advice. I'll post the service center's findings when I get my laptop back.
Good luck!!!
Yeah I have/had the same problem I have a DSLR that uses both CF xD, my HP notebook mulitcard reader reads xD, SD (4GB), but no CF. CF is a big card so I can see that as a problem on some notebooks. However I also have a camera using the Memory Stick Pro and it goes into the same slot on my HP but as you said. Lenovo's reader is only supporting the SD series which is a bummer. I still have to use an external reader for two other cameras.
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Problem with storing pictures to the Media Card

I set my 8330 to store pictures to the media card. It works for a while and then the device reverts to storing it on the device memory. It does this without asking or telling me that it's done so. It's very frustrating. Anybody have any idea why it would do this?

Hi and Welcome to the Forums!
That's a very odd situation. Can you tell us, when this happens, does your BB "see" the media card at all? For instance, if when you notice this, can you do Media > Explore and get to the media card still?
Another thing to check is your device OS version -- perhaps there is an update from your carrier that has fixes that would be useful...you can check your carrier via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
If your device OS is current, then you might want to try a different media card...perhaps there is something amiss with the one you have.
Also, how to do you go about recovering and getting it to again store on the media card?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem with OS 10.2.0.424 and Media Card Encryption

Several weeks ago I upgraded to OS 10.2.0.424. Everything went fine, no problems. My phone worked perfectly.
Then over one week later I turned my phone on in the morning and after it had booted it said "your media card was encrypted on a different device. You will need to reformat your media card on this device before you can use it".
Now, the following should be noted very carefully: THE MEDIA CARD WAS BOUGHT SPECIFICALLY FOR MY Z10, IT WAS FORMATTED IN THE SAME HANDSET, ENCRYPTED IN THE SAME HANDSET AND HAS ***NEVER*** BEEN OUT OF THE HANDSET.
As far as I am concerned, this is a fault with the upgrade. Having looked on Crackberry.com I see many other users having a similar problem. I am fortunate in that I do weekly backups of my handset including the media card. However I am reluctant to use my media card again in case this problem recurs.
I tried contacting Blackberry help on Twitter however I can only assume that the Blackberry Twitter team are sub-contractors who don't work for BT as their advice was along the lines of "have you tried rebooting? You have? Oh well, you'll need to speak to your mobile provider as there's nothing we can do."
Please, Blackberry, can you acknowledge this fault and advise what your timescale is for resolution?
A dissatisfied loyal Blackberry customer.

If the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device cannot decrypt any files that the first BlackBerry device encrypted on the media card using a randomly generated device key. If the first BlackBerry device encrypted the files on the media card using the BlackBerry device password, when the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device prompts the user for the password used on the first BlackBerry device to access the files on the new device.
The above is from BlackBerry:
I can only assume that Upgrading is like changing Devices, so before Upgrading save all data.
Someone else with more knowledge about encryption and seeing this post may respond.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

What version of iPhoto?
What colour profile is the shot?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

1.3GB of 2GB media card is occupied by 'others' in memory use

I have a 2GB media card and 1.3 GB of which is occupied by this 'others' in memory use. As far as I remember it was around 600 MB when I bought the phone(Curve 9360).I am giving the details of memory use.
Music 40.5 MB
Ringtones 567.5 KB
Pictures 48.9 MB
Videos 209.1 MB
Documents 121.1 MB
Other 1.3 GB
Free 60.3 MB
Any help would be appreciated.

Go to the Media > Explore > Media Card and see what folders you have installed there other than the routine Pictures, Music, Video, etc... for instance I have some third apps which create new folders and store data there (CardStar, flycast, ShowMeTheImages, Themes, Fixmo Screenshots, Databases.
The "other" space is likely occupied by such as that.
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No memory even though I have a media card

I only have about 20 pics on my phone (saved on media card) & it says I have no room for more pictures. I have no idea what is taking up all my memory space, or where to look in the phone to find out. Also- I had a couple of short videos & they just disappeared.

Hi 1132christy and welcome to the BlackBerry Support Community Forums!
What size media card do you currently have in your BlackBerry smartphone? Can you verify that your pictures are set to save on your media card? From the Camera, press the menu button and chosoe Options to see the option.
Thanks.
-CptS
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Improving memory usage - decrease "other" in media card

What is "other" in media card memory in the app manager?
Its taking up a lot of space, how can I get rid of it?
Whatsapp is advicing me that my memory is almost full, but it;s the only app I have and the media card can't be full (10 pics and 1 small video).
I've deleted games, not used languages, but still 1,7 GB of "others".

Try to reformat the media card.
Also, keep in mind that everything you download goes to the "others" folder first and after the download is complete, it goes to where it's supposed to be but it leaves a footprint in the "other" folder.
What I'm trying to say is, the 1.7gb you see might be the footprints of the many files you've downloaded in the past.
Good luck!

Problema with media card

When using the blackberry desktop I can not use the media card. It says to turn mass storage on and it still doesnt recognize it. What else can I try? And I am new to this, it is my first blackberry.

Hello chrisclevenger and welcome to the BlackBerry Support Community Forums.
Can you provide some more back ground information about your environment:
1) What BlackBerry device are you using
2) What is your device software version listed under Options>About
3) What version of the BlackBerry Desktop Manager are you using?
4) Are you using Windows or Mac? If Windows, is it XP, Vista, 7?
Thanks!
-HMthePirate
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Media card - 2 GB - memory problem

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