Media card encryprion code

My phone wouldn't recognise unlock code so it wiped everything and when it rebooted I saw for the first time in 18 months that I needed a media card encryption code which was used to protect files so I presumed was the same as new unlock code but its not and I've lost music and photos and downloaded files

That's unfortunate, but yes if you had the Media Card encrypted at the time, you will not be able to access those media files now that you've wiped and changed the security password.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

HOW CAN I GET MY DATA BACK ON MEDIA CARD AFTER WIPING DEVICE

please help, i wiped my device clean then did a back up and everything was back except the things i had on my media card. how do i get it back?

When you wiped your device, there is an option which you must check in order to wipe your Media card, did you have that checked or unchecked?
I am afraid that the Media Card in included in the backup of the device memory.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem with storing pictures to the Media Card

I set my 8330 to store pictures to the media card. It works for a while and then the device reverts to storing it on the device memory. It does this without asking or telling me that it's done so. It's very frustrating. Anybody have any idea why it would do this?

Hi and Welcome to the Forums!
That's a very odd situation. Can you tell us, when this happens, does your BB "see" the media card at all? For instance, if when you notice this, can you do Media > Explore and get to the media card still?
Another thing to check is your device OS version -- perhaps there is an update from your carrier that has fixes that would be useful...you can check your carrier via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
If your device OS is current, then you might want to try a different media card...perhaps there is something amiss with the one you have.
Also, how to do you go about recovering and getting it to again store on the media card?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

MicroSD Media Card is not being recognized by my BB 8100

Hi,
I currently have that problem with my Blackberry Pearl 8100.
I put it a New 1 GB MicroSD (Patriot) card and connected the cable to the PC and on the PC I created a folder and added the music to it and pictures. It worked fine but one day I took the SIM card out just because and when my phone restarted it would not go pass the providers screen. It stays there, it seems it freezes and it cannot be turned off. So, I took the media card out and turned it on and it displays the screen with no problem. So again I turned it off and installed the card back in and it still the same problem. I also somehow I installed the media card in the phone without taking the battery out but it still doesn't recognize the card. Under Options says card is not installed.
The first time I installed the card I don't think it was formatted(not sure). But it was working fine.
I have installed another card and it still doesn't recognize another card. Also,the media card I tried it on another phone and it is not recognized.
Why would it work the first time as BrandonV(below) but not even locate it or make the phone not work while it has the Media card in?
BrandonV, if you found a solution please let me know.
Anyone else be kind enough to propose a solution.
Thanks,
Gaby
this was someone trying to help out:
Don't know why the BB would stop seeing the media card, but as far as your important stuff... have you tried putting the card into a reader hooked up to the PC to at least retrieve that stuff or move it to that other card that does work?
Sorry that's all I can think of.

Emesar wrote:
I am having the same issue as the previous poster.
Hi and welcome to the forums!
Try this.
1) With power ON, remove the back cover and pull out the battery.
2) Remove the media card
3) Insert the battery and replace the back cover.
4) After boot up (~5 mins), check your Memory stats to be sure that is says that no media card is present.
5) Pull out the battery again
6) Put the media card back in and then insert the battery and reboot
7) Launch the Media app and see if it is "Scanning" the media card (as it does for any new media card insertion).
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Device instance error, vista can't see media card

hello,
I have a pearl 8110, with desktop 6 and vista. After upgrading to version 6 I get this device instance error and specifically can't load any media onto the memory card via usb.
USB\VID_0FCA&PID_8001\5&3100FCC1&0&5
been through the forums for months tracking this down on how to clear it. Downloaded the calfix.exe program as that was the only clue that related to the 8001 error, ran it and nothing, did not work. Fix was for versions 4.7 to ver 5.
I can sync, load and upgrade BB software without any problems, tried two different memory card manufacturers, formatted card, pulled battery so many time don't ask me to do it again. mass storage mode is on, but software keeps telling me to turn it on even though its already on, been on since day one! Everything works via bluetooth, pictures, video, mp3, but windows just can't see the memory card.
Also went through the computer management to loocate the drive, but no luck?
Does anyone have any ideas on how to fix?

Greetings, and welcome to the BlackBerry.com Support Forums.
Are you attempting the format or looking at the Media Card from the BB WHILE you are plugged to the USB?
Unplug and try it all again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Wipe Media Card Clean

To wipe the media card clean:
Options, Memory, and when memory screen comes up hit blackberry menu key. There is an option to Format the media card. That will wipe music, pictures, etc. stored there clean.
Now, back in the box... see ya' all later, not sure what I am coming back from the Verizon store with!

alicebinns123 wrote:
im trying to format my memory/media card because i have transfered it from my old phone (blackberry curve 8520) to my new phone (blackberry bold 9900) but whenever i try and format it it says it has failed. so i took it to carephone warehouse today and they told me to plug it into my laptop and delete everything, but when ive deleted everything and then unplugged my phone from the laptop everything just restores, so the formating still wont work. can you help me?
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/help-me-format-my-memory-card/m-p/2025963#nob...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

In camera settings 'Save to Media Card' is ghosted..

I have the media card inside the phone, it is formatted and recognized but when I go to camera settings I do not have the ability to "Save Pictures to Media Card" - the slider on/off is there but I can not move it to turn it on.
Does anyone know how to set this?
Solved!
Go to Solution.

Try removing the SD card and reinserting, and at the same time, remove the battery and reinsert.
Then, check that setting again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Media Card Settings

This is kind of a wierd question, and I've searched for an answer with no luck. Previously on my phone, under the pictures the two options at the top were for the Cache and the Media Card which upon selecting the Media Card, it would let you view the folders within it. Now, for some reason, and I'm not sure what I've done...all of the subfolders within the Media Card are in that top list automatically. I want it to switch back so that the top only displays Media Card, instead of the subfolders within it. Any suggestions would be appreciated! Thank you.
Justin
8330 (Alltel)

I think I understand (not that I know why it matters)... BUT,
the next time you leave your Media Card subfolders, try not to exit until you have navigated upwards to the Media Card main folder.
See if that works and when you return does it return to the Media Card, rather than its subfolders.
If not, I don't know...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Media card locking up phone

Hello, I have formated my media card twice and satred over with putting only media on it and it still locks up my phone, any suggestions on what to do next?

I would suggest keeping all of your posts on the same issue in one thread so that someone can see the history of what you have done/have not done and not have to recreate the wheel in helping you.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=16130#M16130
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Apps onto media card.

hi. i have a torch 9810 smartphone thats not acting so smart.. :-) or could be me. well.. theres only 512mb memory for download apps to, only downloaded 4 and its full. how do i change the settings to use a media card to fit more apps onto..
thanks.
dave...

Hello...if interested, here's a "primer" on how memory on BBs works...the basic answer is no...apps can only reside in the protected AppMemory space...they cannot be installed and functional anywhere else. More details...
There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory.
Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.
Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.
SD/Media Card Memory-- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:
KB05461MicroSD card sizes supported by the BlackBerry device software
On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:
KB02843What is the Low Memory Manager feature on the BlackBerry smartphone
KB14320How to maximize free space and battery power on the BlackBerry smartphone
KB14213Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone
Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.
Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

1.3GB of 2GB media card is occupied by 'others' in memory use

I have a 2GB media card and 1.3 GB of which is occupied by this 'others' in memory use. As far as I remember it was around 600 MB when I bought the phone(Curve 9360).I am giving the details of memory use.
Music 40.5 MB
Ringtones 567.5 KB
Pictures 48.9 MB
Videos 209.1 MB
Documents 121.1 MB
Other 1.3 GB
Free 60.3 MB
Any help would be appreciated.

Go to the Media > Explore > Media Card and see what folders you have installed there other than the routine Pictures, Music, Video, etc... for instance I have some third apps which create new folders and store data there (CardStar, flycast, ShowMeTheImages, Themes, Fixmo Screenshots, Databases.
The "other" space is likely occupied by such as that.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How to use media card

I have been taking pictures and downloading music but they have ended up on my device memory and not on the card
How do I use the media card properly?

I would recommend you make sure the ringtone is less than 30 seconds in length and 512KB in size, doesn't have to be , but some uses have problems with ones that are larger.
Now, just open your Media icon > menu > Explore and find the folder in which the ringtone is in, scroll to it and press Menu > Set as Ringtone.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Media card use

I think I set up my media card correctly so that all photos (and any other data) reside there.
How can I verify that?
Thanks
Solved!
Go to Solution.

For pictures: Look at your Camera > Menu > Options > scroll to the bottom, and you should see your Save to: Make sure that says Media Card.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

8520, Media Card

I am trying to format my media card. I went to options and the media card does not show up in the list. There is a Memory and in that it says media card. Should I format it that way? Or should Media Card be listed under options? The phone showed that the media card was inserted when I put it back in.

See this:
Article ID: KB11879 What is mass storage mode
and this:
Article ID: KB23450 Copy documents to a BlackBerry smartphone using Mass Storage Mode
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Media card cannot be accessed due to fatal errors.

I keep getting that message and ive tried pulling the battery....What happened was i did a battery pull because my phone was frozen and then when i put it back in the media card stopped working. What can i do to solve this?!
I have searched everywhere......

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB14745 "Memory card contains error, please use disk checking utility on computer" appears on the Home screen of the BlackBerry smartphone
Hopefully it contains something useful! You might have to use a media card reader on a PC rather than directly through the tethered BB.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Media card encryprion code

Similar Messages

Maybe you are looking for