Media Card installed

I installed a media card and it does not reflect my upgrade. Is there something I need to do?

Hi and wellcome to the forums!
Try this:
Check your memory card is combpatible (go to OPTIONS ABOUT verion looks like 4.x.x.xxx.
Here is the sizes per OS:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05461
First a video!
http://crackberry.com/blackberry-101-lecture-6-how-install-microsdhc-card-your-blackberry
Format the card in the BB use :
OPTIONS -MEDIA CARD - menu key - FORMAT.
First make sure the following options are set:
Media Card window ON
Encryption NONE
Mass storage support ON
Auto enable when connected YES
On your media card do you have these folders?
Blackberry
Pictures
Music
Ringtones
Videos
Voicenotes
this is the folder structure that the Blackberry needs to allocate the media to.
You can then use the Drag and drop through Windows. Very quick and efficient, without overhead from the Media Manager.
One not. Some iTunes are DRM protected, and will not play on the BB.
If you need more information, please ask!
If not, please resolve the post using the options by the kudos’ star.
Just check the post that had your answer!
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
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Similar Messages

Desktop Manager Won't Recognize Media Card Installed

I have installed a media card in my device. I have changed the default storage of new pictures to the card. I would like to move the other images from device memory to the media card, but Desktop Manager will not recognize the media card is installed. The media card does contain images, and I have successfully emailed attachments. How can I get Desktop Manager to recognize the media card?

Hi there!
Here are some instructions for configuring your BB and Media Card to appear as USB drives within Windows:
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
The only difference might be the version of DTM to use...5.0 is the current version.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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8110 shutting off, dropping calls, restarting with "media card removed" error message

we have a brand new AT&T red pearl 8110, OS v4.5. We have not loaded any applications on the phone, and we do not have a media card installed. Several times now the phone just shuts off, then restarts itself. this even happens during the middle of a phone call. It is my wifes phone so i cannot give any more specifics, but she says she has noted now that it says something like "media card removed" right before it shuts off, then the white screen comes with the hourglass of death, then it verifies security settings and is back to "normal". Any ideas? I am within the 30 day window ot return, but figure this must be a fixable problem (or am hoping so). Thanks!

My BB pearl started by doing the same thing. For the past month or so it has randomly been doing this. Today it has been shutting down then rebooting and 10 seconds after it reboots it does it again. I had to call T mobile and they are sending out a replacement. I cant even retrieve my contacts.

No Media Card

I was wondering if it's possible to import any photos directly from my device without a media card. I used to be able to do with the old software but I cannot find my CD or find it available for download. I know there must be a way, please help me!

hasneetsingh wrote:
What if my BB shows no Media Card option when I go to Option--> advance option.
I cant find Media Card option there. I am using BB 8520 Curve and I am suffering with this problem from more than a year now. Need help.
Do you actually have a media card installed?
Remove it, and replace it again in the slot.
Reboot.
Try again.
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HELP BB keep restarting itself with 'missing Media card' error

hi all
this is the 200th time my BB is restarting itself today. and it keeps doing that every 10 sec regardless of what i am doing at the moment. this issue had been noticed more often when i try to sync via wire to my laptop, but once i unplug it will be ok.
today even when i unplug the issue wouldn't stop, please help!!

Is there any media card installed in your device? Remove it and check the behavior.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Serious Help Needed, Please! Media Card Error

Blackberry Torch 9800
Okay this has happened to me twice. Second time just now. I noticed all my files were mucked up and wouldn't open, so I performed a battery pull with the device turned on. Turned my phone back on to discover a media card error with clustered files- tried to repair, repair failed. I've lost everything- again. I went to options>device>storage and tried to repair from there and it said I didn't have a media card installed. Tried to repair anyway and it also failed.
The first time this happened I tried to repair from my computer and that failed too- it has failed this time also. I reformatted the card from my device- if anyone has a way to get my files back please let me know!
I had seriously important memories and things I seriously need to get back. If there's any way I can't get them back please let me know. It says I have absolutely nothing in my files on my phone. Pleaaaase help!
Memory card: 2GB micro SD

Blackberry Torch 9800
Okay this has happened to me twice. Second time just now. I noticed all my files were mucked up and wouldn't open, so I performed a battery pull with the device turned on. Turned my phone back on to discover a media card error with clustered files- tried to repair, repair failed. I've lost everything- again. I went to options>device>storage and tried to repair from there and it said I didn't have a media card installed. Tried to repair anyway and it also failed.
The first time this happened I tried to repair from my computer and that failed too- it has failed this time also. I reformatted the card from my device- if anyone has a way to get my files back please let me know!
I had seriously important memories and things I seriously need to get back. If there's any way I can't get them back please let me know. It says I have absolutely nothing in my files on my phone. Pleaaaase help!
Memory card: 2GB micro SD

Unable to access media card after install of 10 software update

After installing the software 10 update, i'm not able to access the media card from the phone or when plugged in to the laptop. from the phone settings menu, i cant choose to save any file into the media card - its grayed out. Everything was working fine until I installed the update. Is this a common problem? did the update wipe out all the media card contents?

Have you tried removing the media card and re-inserting it?

USB and Media Card Reader disabled after installing DM

I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
Please tell me that I don't have to wipe the whole computer and start again.. Please!!
neuralgroove

About the SD and SDXC card slot
Mac 101: Connect your camera or camcorder
Which os are you using? If Lion - OS X Lion: Use an SD card
If another os please research Apple's Knowledge Base for troubleshooting suggestions pertaining to your os.
iPhoto '11: SD card
"We're sorry, but the Safari browser version you are using does not support the community toolbar" I'm not sure if all of these problems are related.
Post in the Safari community.
Mac Book Pro (around 18 months old)
If no other troubleshooting solutions are forthcoming and you have AppleCare, give them a call and get a case number. Otherwise,
take the computer to an Apple store or an AASP. Whichever is more convenient for you to get a proper diagnoses of what is actually going on.

Installing DM knocked out all USB and Media Card Reader

I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
neuralgroove
Kudos! Thanks!

I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
neuralgroove
Kudos! Thanks!

Installing a media card

I recently changed from a 8830 world phone to a 8330 curve. I've inserted the media card from the 8830 to the Curve and I get the following message under options/media card: (Media card cannot be read. Verify that the memory card is formatted.)
I've tried to format the media card and the following message comes up: (Media card format failed) I've tried taking the card out several times and still the same thing happens. What's wrong or what am I doing wrong?

Hi,
Please re-flash BIOS to Win8 version first.
@Yang@

HOW CAN I GET MY DATA BACK ON MEDIA CARD AFTER WIPING DEVICE

please help, i wiped my device clean then did a back up and everything was back except the things i had on my media card. how do i get it back?

When you wiped your device, there is an option which you must check in order to wipe your Media card, did you have that checked or unchecked?
I am afraid that the Media Card in included in the backup of the device memory.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Media card - 2 GB - memory problem

8100 Pearl - unable to load more than about 200 mb of mp3 music. Card shows plenty of add'l space available, but get error message that card is full. Have formatted card several times in the phone and reloaded mp3s. Same problem. Ideas?

I just installed a 2gb card and music. in options/advanced options/media card, my settings are
media card support>on
encryption mode> none
mass storage support> on
auto enable mass storage mode when connected>yes

Uninstalling Watsapp seems to have corrupted my pics! Cant view pics on media Card...

OK, so watsapp went mental, despite doing several battery pulls it remained crazy. So, of course, the next step would be to delete and reinstall. So I deleted the app. I now find that I cannot open all the pictures on my media card :/ It takes ages to index and though the pics are definately there (file manager showing % of memory card free) I cant get to them. I cant pick up from the PC either - blackberry link isnt picking up anything on my card OR device...(however it HAS taken off 16 random pics and put into a folder in my documents; which incidentally, I cant seem to restore to my z10).
Now I know what you're thinking; memory card has somehow been corrupted right? Well...No because I can view ALL my videos, music and 352 pictures (about 510 are inaccessible). I know it cant be the card as the pictures i can see are a complete mix match of dates from 2009 to present but all randomly mixed up :/
I have re-installed watsapp and all convos have backed up...
I have the latest softwarre so its not that. I can access everything on the card from PC but cant get them over into the link :/ WHY did BB have to make it like it has? (If it aint broke dont fix it!) The software was ace, you could just drag and drop. There is no 'restore' option or anything on my BB link.
I am going to do the obvious - battery pull again. If no joy then rebook with no sim. Still no joy Reboot with no media card. I dont know what else to do.
If I format the card will I lose all the pictures on it? I cant backup to the link either - there is no option :/
Can anyone help me? PLEASE

Hey MissKitten,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Just to clarify, you are not able to view the contents of the media card on your PC as well? (Not through BlackBerry Desktop Software but through My Computer).
I would suggest formatting the SD card, however formatting the SD card will erase all data. So I would attempt to back it up if possible.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

MicroSD Media Card is not being recognized by my BB 8100

Hi,
I currently have that problem with my Blackberry Pearl 8100.
I put it a New 1 GB MicroSD (Patriot) card and connected the cable to the PC and on the PC I created a folder and added the music to it and pictures. It worked fine but one day I took the SIM card out just because and when my phone restarted it would not go pass the providers screen. It stays there, it seems it freezes and it cannot be turned off. So, I took the media card out and turned it on and it displays the screen with no problem. So again I turned it off and installed the card back in and it still the same problem. I also somehow I installed the media card in the phone without taking the battery out but it still doesn't recognize the card. Under Options says card is not installed.
The first time I installed the card I don't think it was formatted(not sure). But it was working fine.
I have installed another card and it still doesn't recognize another card. Also,the media card I tried it on another phone and it is not recognized.
Why would it work the first time as BrandonV(below) but not even locate it or make the phone not work while it has the Media card in?
BrandonV, if you found a solution please let me know.
Anyone else be kind enough to propose a solution.
Thanks,
Gaby
this was someone trying to help out:
Don't know why the BB would stop seeing the media card, but as far as your important stuff... have you tried putting the card into a reader hooked up to the PC to at least retrieve that stuff or move it to that other card that does work?
Sorry that's all I can think of.

Emesar wrote:
I am having the same issue as the previous poster.
Hi and welcome to the forums!
Try this.
1) With power ON, remove the back cover and pull out the battery.
2) Remove the media card
3) Insert the battery and replace the back cover.
4) After boot up (~5 mins), check your Memory stats to be sure that is says that no media card is present.
5) Pull out the battery again
6) Put the media card back in and then insert the battery and reboot
7) Launch the Media app and see if it is "Scanning" the media card (as it does for any new media card insertion).
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Device instance error, vista can't see media card

hello,
I have a pearl 8110, with desktop 6 and vista. After upgrading to version 6 I get this device instance error and specifically can't load any media onto the memory card via usb.
USB\VID_0FCA&PID_8001\5&3100FCC1&0&5
been through the forums for months tracking this down on how to clear it. Downloaded the calfix.exe program as that was the only clue that related to the 8001 error, ran it and nothing, did not work. Fix was for versions 4.7 to ver 5.
I can sync, load and upgrade BB software without any problems, tried two different memory card manufacturers, formatted card, pulled battery so many time don't ask me to do it again. mass storage mode is on, but software keeps telling me to turn it on even though its already on, been on since day one! Everything works via bluetooth, pictures, video, mp3, but windows just can't see the memory card.
Also went through the computer management to loocate the drive, but no luck?
Does anyone have any ideas on how to fix?

Greetings, and welcome to the BlackBerry.com Support Forums.
Are you attempting the format or looking at the Media Card from the BB WHILE you are plugged to the USB?
Unplug and try it all again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Media Card installed

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