Media Card Repair + Back up failing

Hi everyone,
I've been trying to back up my phone for a while now and I have been trying to upgrade the 7.0 bundle to 7.1. However, when I connect my BB on to the PC and start the back up it lags when it reaches the "Card options". Yesterday the back up lagged again so I had to disconnect the phone. A while later, this message appeared "Media card repair". I clicked YES and it saved the damaged clusters. The pictures disappeared, but when I connect to the PC I can view them. So I formatted the media card but still can't back up or upgrade my phone.
HELP ..
Regards,
Norah.

You remove the media card and run the backup and update process. Once the update is completed format the media card and transfer the media files back to the phone.
tanzim
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Media card repair failed

Hi, I'm new to the forum. Anyway I bought my Curve 9360 in January from the o2 store. Last month a message popped up on my screen saying 'a media card has been inserted that contains errors. Do you wish to repair the Media Card now' I clicked yes. After that I got another message saying 'If lost clusters are found during the repair, do you want to save them?' again I pressed yes. The problem was successfully repaired. Today the same thing happened except this time it said 'Media card repair failed'. I searched how to repair it but I don't seem to understand how to do it.
Could somebody explain to me, in easy words that I will understand.
Thank you

There is a good chance the media card is going bad. Highly recommend you get a replacement.
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HT1338 Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help!

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Csound1, William & Sig .... thanks for taking the trouble to reply. I fear you are right - I'll need a new disk. I'm booked in at the Apple Genius Bar in Bordeaux, France on Wed ... quite a challenge as my French isn't great! The current internal disk is 500gb, does anyone know whether I can upgrade my 21.5" iMac (circa Oct-2009 vintage) to a larger size internal disk, 1Tb or even 2Tb? I already have one external 2Tb drive and another one on order (I have masses of media stored and more planned as I've just taken up photography). Seems a bit of a pain managing with only 500gb internal storage. OR, can you advise me on how I can store all my photos on my new 2Tb external drive - I can't seem to figure out how to set the path for iPhoto to see them (I can't even figure out where they are stored right now!). Same with iTunes, how do I set the default storage to the external drive (I moved everything manually and then imported them all from the new drive - it worked but seemed very convoluted). Any advice on how to manage multiple drives gratefully received. And thanks again for previous replies.

HOW CAN I GET MY DATA BACK ON MEDIA CARD AFTER WIPING DEVICE

please help, i wiped my device clean then did a back up and everything was back except the things i had on my media card. how do i get it back?

When you wiped your device, there is an option which you must check in order to wipe your Media card, did you have that checked or unchecked?
I am afraid that the Media Card in included in the backup of the device memory.
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Media card can not be accessed due to fatal errors and media card format failed

hi
anybody please help me. when i insert media card in blackbeery 8520 mobile i am getting the below message.
"media card can not be accessed due to fatal errors" and
when i try to format the media card on mobile i am getting the following message.
"media card format failed"
i tried to connect this media card to PC. but PC not showing any message and not even displaying the card in "my computer" folder.
i have some important files on the media card.
can some please help me to clear this problem and get my files.

mrvonzuela wrote:
Help Guys! please!
Hi mrvonzuela,
On your BlackBerry® smartphone, go into Options > Device > Storage, remove the check mark next to Media Card Support then press the menu key and choose save. Place a check mark in the Media Card Support box again, then press the menu key and choose save.
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FileSystemJournalListener failing on 9360 when saving to media card

I have a situation where an app I have written using the FileSystemJournalListener api is not picking up picture files when the camera is set to save files to the media card. The app works fine when the picture files are set to save to the device. The device is a 9360 (Bell) running 7.0.0.319.
Btw, the same app is running fine on a Torch.
Can anyone help with this... Thanks

Dom C
What format is that Card? Most camera cards are formatted in older Windows formats such as FAT16 and/or FAT 32, and these have a limit to the number of items they can have on the top level of the card. Try exporting the pics to a folder on the desktop, then dragging the folder to the card.
Regards
TD

Serious Help Needed, Please! Media Card Error

Blackberry Torch 9800
Okay this has happened to me twice. Second time just now. I noticed all my files were mucked up and wouldn't open, so I performed a battery pull with the device turned on. Turned my phone back on to discover a media card error with clustered files- tried to repair, repair failed. I've lost everything- again. I went to options>device>storage and tried to repair from there and it said I didn't have a media card installed. Tried to repair anyway and it also failed.
The first time this happened I tried to repair from my computer and that failed too- it has failed this time also. I reformatted the card from my device- if anyone has a way to get my files back please let me know!
I had seriously important memories and things I seriously need to get back. If there's any way I can't get them back please let me know. It says I have absolutely nothing in my files on my phone. Pleaaaase help!
Memory card: 2GB micro SD

Blackberry Torch 9800
Okay this has happened to me twice. Second time just now. I noticed all my files were mucked up and wouldn't open, so I performed a battery pull with the device turned on. Turned my phone back on to discover a media card error with clustered files- tried to repair, repair failed. I've lost everything- again. I went to options>device>storage and tried to repair from there and it said I didn't have a media card installed. Tried to repair anyway and it also failed.
The first time this happened I tried to repair from my computer and that failed too- it has failed this time also. I reformatted the card from my device- if anyone has a way to get my files back please let me know!
I had seriously important memories and things I seriously need to get back. If there's any way I can't get them back please let me know. It says I have absolutely nothing in my files on my phone. Pleaaaase help!
Memory card: 2GB micro SD

Wipe Media Card Clean

To wipe the media card clean:
Options, Memory, and when memory screen comes up hit blackberry menu key. There is an option to Format the media card. That will wipe music, pictures, etc. stored there clean.
Now, back in the box... see ya' all later, not sure what I am coming back from the Verizon store with!

alicebinns123 wrote:
im trying to format my memory/media card because i have transfered it from my old phone (blackberry curve 8520) to my new phone (blackberry bold 9900) but whenever i try and format it it says it has failed. so i took it to carephone warehouse today and they told me to plug it into my laptop and delete everything, but when ive deleted everything and then unplugged my phone from the laptop everything just restores, so the formating still wont work. can you help me?
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/help-me-format-my-memory-card/m-p/2025963#nob...
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Long Projects exported Media Encoder 5.0.1 fail to finish

Exporting 90 minute P2 AVC-INTRA 100 sequence or a 90 Motion JPEG sequence fails to finish. Both exports fail around 50%. Media Encoder 5.0.1 fails to finish. This is reminicent of PP 2 and CS3 days when long sequences would not finish. In this case I ended up breaking up the sequence into two parts and the exports complete. Suspect that media encoder 5.0.1 over time generates error that there is not enough disk space when there actually is. Media Encoder indicates error compiling movie. Maybe not refreshing itself during the export process. Developers need to fix this asap. Memory management may also be an issue with this problem.
If anyone is having this same exporting problem suggest you break up project into chunks for now until this is fixed by Adobe.
Cannot finish long projects with this bug not being fixed.

Have not tried that. System configuration guys I talk to on a regular basis have told me that because Media Encoder is caching the project in memory that the appropriate way to to run and export via Media Encoder, when exporting your project, is to queue the export to Media Encoder from Premiere then start the encode in Media Encoder first then close Premiere CS5. Something to do with the way they link or something. However the problem I am having is exporting a long project (90 minutes). Adobe had an issue a few versions back with this same issue of exporting a large project. I suspect it has to do with the app no rechecking it's own processes or some piece of code that is stopping the export after a certain time or certain size when it should not. Reported the bug to adobe and I hope they fix it asap. I could be wrong as I am using a GTX 480 card and because mercury playback is not officially supported I could be having issues related to the card. However, until I hear someone exporting a 90 minute or 2 hour movie in AVC-INTRA 100 or motion jpeg or Cineform without a problem I am pretty sure this is a bug.

MacBook Pro is corrupting media cards - any suggestions on how to fix this?

Memory cards become corrupted when inserted into the card reader slot. When I put the card back in the camera, the camera malfunctions (Error 99 message). I have had the camera cleaned and sent in for repairs, but there in nothing wrong with it. New media cards work until they are inserted into the Mac. Now the Mac is telling me some file formats can't be read, but the format has not changed from previous images it reads off the same card, taken during the same sessions. Images I was able to see on the camera become unreadable after trying to download in the Mac. The Mac is messing up the cards -- corrupting them, so they aren't usable in the camera anymore. I have been told to try using a media card reader, but that is just a band-aid fix. Does anyone know of a real fix that could remedy this problem?

Make sure that you haven't disable background images.
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MEDIA CARD ERROR

Hi,
I am new to Blackberry and my ipod recently broke to i bought a 32GB memory card and uploaded all of my music onto it. However, when i instert it into the phone a message always comes up: 'media card contains errors, do you wish to repair it now?' after I click 'yes' i get: 'if lost clusters are found, do you wish to save them?' the repair repeatedly fails and even if it works, only some of the data appears!!
I have tried a new handset and i have also run disk utility and re-formatted the card! Nothing works!! However, the card works in non-Blackberry phones!!! PLEASE HELP, IT IS DRIVING ME CRAZY
Thanks

Hi and welcome to the forums!
It is not uncommon to buy a "dead" card. I would simply return it.
You can run diagnostics and possibly repair some errors, but for how long?
You payed good money for a device that functions properly, get your monies worth.
That said I will give you some information to verify that the media card size is supported by
your device OS. If you decide to troubleshoot it, we can help you.
Let us know how it goes!
Thanks,
Bifocals
KB05461
BlackBerry Device Software version
Media card size limit
BlackBerry Device Software version 4.2.0
Up to 2 GB
BlackBerry Device Software version 4.2.1
Up to 4 GB
BlackBerry Device Software version 4.2.2
Up to 4 GB
BlackBerry Device Software version 4.3.0
Up to 8 GB
BlackBerry Device Software version 4.5.0
Up to 8 GB
BlackBerry Device Software version 4.5.0.81
Up to 16 GB
BlackBerry Device Software version 4.6.0 and later
Up to 32 GB
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Media card password

My daughter's Torch 9800 broke, so it has been replaced. Before sending it off, I backed up the phone content, and removed the media card.
Having replaced the card in the new phone, it is now asking for the media card password....I have no idea what that would be - would be the same as the phone lock password, or would that have been set separately (i don't recall doing that)
If I can't recall the password, is there any other way that i can restore the back up, without the encryption? At the moemnt my daughter can't access her music or photos, so Dad is getting a great deal of grief!

Hi,
I wish i cud help u out but this is strange that without setting up any password, its asking for a password...try giving the phone's lock password...unlike bluetooth handsfree,there is no preset password for a card...
As far as i knw, there is no option by which u can access the card at home...wud suggest u to take the card to a ph repair shop, might they can do sumthing...
with regards
simply abhik...
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Media Card Undetected!

I accidentally removed the Curve (connected as USB) to the PC. Phone was on and the it can't detect the media card's presence (can't access files 0 music, 0 pics). I tried to reset it (turn off, remove and put card back) and the phone was still having the problem. And recently, I clicked the "repair" on options but to no avail, it didn't work...
Worse, I took a couple of pictures and CAN'T FIND THOSE on the pictures folder... Blank, there's nothing. Even the album cover for the free song on the phone is gone.
This is the sole problem. The files can be seen from the PC, but not from the phone.
Kindly do help if this can be resolved.... Thanks

Hi kekcoke and welcome to the forums.
There are a couple of things you can try:
1) Remove the media card and try it with any other devices that you have that support the card. If that works, take a backup and format the card.
2) If your computer or laptop supports the media card (with an SD adapter, of course) see if you can get a backup there and format the card.
3) Insert another media card in its place and see if that works (this will eliminate the possibility of a hardware fault on your medica card reader on the Blackberry)
hth
mrupadhyay
Primary Phone - Blackberry Torch 9800 - Bharti Airtel (India) / Secondary Phone - Blackberry Curve 9360 - Vodafone (India) / Blackberry PlayBook 64GB
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Media Card

I have a 8330 BlackBerry. When I go to Options and click on Media Card, it says, "Media card cannot be read. Verify that the memory card is formatted". When I format it I get a message that reads, "Media Card Format Failed". Any solutions?

Roadmike52 wrote:
I have a 8330 BlackBerry. When I go to Options and click on Media Card, it says, "Media card cannot be read. Verify that the memory card is formatted". When I format it I get a message that reads, "Media Card Format Failed". Any solutions?
I recommend that you take the media card out of the phone and try to read it on a PC. If it reads OK, I would then back up the files on the card (on to the PC) and format the card using the PC's system which is more thorough than the phones format system.
If you have problems reading the media card on your PC, use the data recovery tools in your PC operating system to try and recover the media card contents.
If the PC format is successful, then return the media card to your phone and see if can be read. You may need to format it (in the phone). FYI; format in the phone typically is just to create the folders for your files (pictures, music, documents, etc.).
Now copy your 'backed up' files from the PC onto the media card and you should be good.
If none of these operations are successful, you may have a damaged media card and need a replacement.
Good luck.

Can not access the media card files Blackberry 8310 - HELP

Can not access the media card files Blackberry 8310.
I had a battery drain problem. The unit would only last 16 hours before completely drained. Purchased a new battery with the same result. I figured that I should try a complete reset so I did a hard wipe. Once that was done and I loaded the unit back up and returned online, the battery drain problem was resolved but now I can not access the media card.
Here are the messages:
“A media card has been inserted that contains encrypted content which will be unaccessible by this device”
I can see the files. I have transferred them to my PC via the SD card but I can not open them. Here are the settings:
Media card support – ON
Encryption Mode: - Security Password & Device
Encrypt Media Files – YES
Mass Storage Mode Support – OFF
Please note – I can not change the encryption mode since it is set by policy
Security Options – General Settings – Content Protection – Disabled
The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
Unable to display file /media card/ pictures/ing000000xx.jpg.rem
Here is what I have tried (from the advice on this board):
1)     Read the files directly off the media card – No good
2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
3)     Email the file then read it – No good
4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
Thanks for any help you can offer!

Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
IrwinII
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Media Card Repair + Back up failing

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