Media card use

I think I set up my media card correctly so that all photos (and any other data) reside there.
How can I verify that?
Thanks
Solved!
Go to Solution.

For pictures: Look at your Camera > Menu > Options > scroll to the bottom, and you should see your Save to: Make sure that says Media Card.
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Problem with OS 10.2.0.424 and Media Card Encryption

Several weeks ago I upgraded to OS 10.2.0.424. Everything went fine, no problems. My phone worked perfectly.
Then over one week later I turned my phone on in the morning and after it had booted it said "your media card was encrypted on a different device. You will need to reformat your media card on this device before you can use it".
Now, the following should be noted very carefully: THE MEDIA CARD WAS BOUGHT SPECIFICALLY FOR MY Z10, IT WAS FORMATTED IN THE SAME HANDSET, ENCRYPTED IN THE SAME HANDSET AND HAS ***NEVER*** BEEN OUT OF THE HANDSET.
As far as I am concerned, this is a fault with the upgrade. Having looked on Crackberry.com I see many other users having a similar problem. I am fortunate in that I do weekly backups of my handset including the media card. However I am reluctant to use my media card again in case this problem recurs.
I tried contacting Blackberry help on Twitter however I can only assume that the Blackberry Twitter team are sub-contractors who don't work for BT as their advice was along the lines of "have you tried rebooting? You have? Oh well, you'll need to speak to your mobile provider as there's nothing we can do."
Please, Blackberry, can you acknowledge this fault and advise what your timescale is for resolution?
A dissatisfied loyal Blackberry customer.

If the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device cannot decrypt any files that the first BlackBerry device encrypted on the media card using a randomly generated device key. If the first BlackBerry device encrypted the files on the media card using the BlackBerry device password, when the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device prompts the user for the password used on the first BlackBerry device to access the files on the new device.
The above is from BlackBerry:
I can only assume that Upgrading is like changing Devices, so before Upgrading save all data.
Someone else with more knowledge about encryption and seeing this post may respond.

1.3GB of 2GB media card is occupied by 'others' in memory use

I have a 2GB media card and 1.3 GB of which is occupied by this 'others' in memory use. As far as I remember it was around 600 MB when I bought the phone(Curve 9360).I am giving the details of memory use.
Music 40.5 MB
Ringtones 567.5 KB
Pictures 48.9 MB
Videos 209.1 MB
Documents 121.1 MB
Other 1.3 GB
Free 60.3 MB
Any help would be appreciated.

Go to the Media > Explore > Media Card and see what folders you have installed there other than the routine Pictures, Music, Video, etc... for instance I have some third apps which create new folders and store data there (CardStar, flycast, ShowMeTheImages, Themes, Fixmo Screenshots, Databases.
The "other" space is likely occupied by such as that.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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How to use media card

I have been taking pictures and downloading music but they have ended up on my device memory and not on the card
How do I use the media card properly?

I would recommend you make sure the ringtone is less than 30 seconds in length and 512KB in size, doesn't have to be , but some uses have problems with ones that are larger.
Now, just open your Media icon > menu > Explore and find the folder in which the ringtone is in, scroll to it and press Menu > Set as Ringtone.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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HT4106 Cannot read the connected storage media error comes when I connect my SDHC card using apple camera connection kit

When I connect SDHC card using iPad camera connection kit I am getting error message 'cannot read the connected storage media'

I know you have to have your pictures in a folder called DCIM on the card.

Reset to factory defaults using JL_Cmder. Media card was encrypted, now unable to access mediacard

I bought my 8300 used and was unhappy to see a IT policy was in place. After searching and searching the only way to succesfully remove the IT policy (FULLY) was by restoring the phone to factory default using JL_Cmder. I backed up my data, wiped the device, and restored my data. After I rebooted I started getting an error warning that the media card is encrypted to another device and I am unable to access any of the previously encrypted files. My media card was set to encrypt by Device, and its still the same device, just wiped.
How can I remove the encryption or get my media card to recognize that it is still the same device?

if you have the ability to plug the media card into your PC, copy the data off it. then format it, put it back in device, format it again, then xfer data back over.

Panasonic HDC-SD100 media card unable to capture on Final Cut Express 4

No problems at all with transfer to i-movie but just purchased final cut express 4 and problems with capturing from the media card. Signal system on camera is 1080/50i. Have tried setting HD and 1080/50i in the easy set up but no joy. Have tried log and transfer and see clips but on transfer message states no data. Can anyone help with the settings please?
Many thanks in advance

Welcome to the forum!
There are many things that could cause this, and almost all have been discussed.
Some things to try:
• In the Log and Transfer window, click the preferences button (the gear in the upper right). Make sure audio is set to *Plain Stereo*
• Also in that preferences window, click the button to *Clear the Cache*
Also, what drive are you using to capture to (internal or external)? How is it formatted, and how much space is left on that drive?

Cannot copy file from desktop to media card

Whenever I try to copy a file from my desktop to my media card I get an error. When I use the desktop manager software I get the message 'one or more files cannot be copied: FILE_NAME'. When I use Windows Explorer to try the same thing I get the message 'Cannot copy FILE_NAME: parameter is incorrect'.
I do have a proper connection from the desktop to the blackberry because I can open files on the media card and update them. I just have the problem copying the files.
I have been able to copy the files from the desktop to the device memory. Then move it from the device memory to the media card. But there should be no difference between the device memory and the media card.
Note: The file I am trying to copy is a data file (.PDF). While I was having the same problem with music files, I found if I went into advanced parameters from desktop manager and specified the audio file type & bitrate I was able to copy the music file without errors.
I have a blackberry curve 8300
16GB media card

When I try to move the files from the Finder Window with the files on the DVD, I do not get the plus sign when I try to drag it to the desktop or any other window. Even when I try with the option key pressed, there is no plus sign with the mouse arrow. Someone suggested to use the terminal and I did. It was a hassle, though.

Problem with storing pictures to the Media Card

I set my 8330 to store pictures to the media card. It works for a while and then the device reverts to storing it on the device memory. It does this without asking or telling me that it's done so. It's very frustrating. Anybody have any idea why it would do this?

Hi and Welcome to the Forums!
That's a very odd situation. Can you tell us, when this happens, does your BB "see" the media card at all? For instance, if when you notice this, can you do Media > Explore and get to the media card still?
Another thing to check is your device OS version -- perhaps there is an update from your carrier that has fixes that would be useful...you can check your carrier via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
If your device OS is current, then you might want to try a different media card...perhaps there is something amiss with the one you have.
Also, how to do you go about recovering and getting it to again store on the media card?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can not access the media card files Blackberry 8310 - HELP

Can not access the media card files Blackberry 8310.
I had a battery drain problem. The unit would only last 16 hours before completely drained. Purchased a new battery with the same result. I figured that I should try a complete reset so I did a hard wipe. Once that was done and I loaded the unit back up and returned online, the battery drain problem was resolved but now I can not access the media card.
Here are the messages:
“A media card has been inserted that contains encrypted content which will be unaccessible by this device”
I can see the files. I have transferred them to my PC via the SD card but I can not open them. Here are the settings:
Media card support – ON
Encryption Mode: - Security Password & Device
Encrypt Media Files – YES
Mass Storage Mode Support – OFF
Please note – I can not change the encryption mode since it is set by policy
Security Options – General Settings – Content Protection – Disabled
The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
Unable to display file /media card/ pictures/ing000000xx.jpg.rem
Here is what I have tried (from the advice on this board):
1)     Read the files directly off the media card – No good
2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
3)     Email the file then read it – No good
4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
Thanks for any help you can offer!

Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
IrwinII
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How can I move pictures from my media card from my SLR camera to my IPAD

How can I move pictures from my media card from my SLR camera to my IPAD2 without my iMac?

The Camera Connection Kit only accepts SD cards. Does your SLR use an SD card?
 Cheers, Tom

MicroSD Media Card is not being recognized by my BB 8100

Hi,
I currently have that problem with my Blackberry Pearl 8100.
I put it a New 1 GB MicroSD (Patriot) card and connected the cable to the PC and on the PC I created a folder and added the music to it and pictures. It worked fine but one day I took the SIM card out just because and when my phone restarted it would not go pass the providers screen. It stays there, it seems it freezes and it cannot be turned off. So, I took the media card out and turned it on and it displays the screen with no problem. So again I turned it off and installed the card back in and it still the same problem. I also somehow I installed the media card in the phone without taking the battery out but it still doesn't recognize the card. Under Options says card is not installed.
The first time I installed the card I don't think it was formatted(not sure). But it was working fine.
I have installed another card and it still doesn't recognize another card. Also,the media card I tried it on another phone and it is not recognized.
Why would it work the first time as BrandonV(below) but not even locate it or make the phone not work while it has the Media card in?
BrandonV, if you found a solution please let me know.
Anyone else be kind enough to propose a solution.
Thanks,
Gaby
this was someone trying to help out:
Don't know why the BB would stop seeing the media card, but as far as your important stuff... have you tried putting the card into a reader hooked up to the PC to at least retrieve that stuff or move it to that other card that does work?
Sorry that's all I can think of.

Emesar wrote:
I am having the same issue as the previous poster.
Hi and welcome to the forums!
Try this.
1) With power ON, remove the back cover and pull out the battery.
2) Remove the media card
3) Insert the battery and replace the back cover.
4) After boot up (~5 mins), check your Memory stats to be sure that is says that no media card is present.
5) Pull out the battery again
6) Put the media card back in and then insert the battery and reboot
7) Launch the Media app and see if it is "Scanning" the media card (as it does for any new media card insertion).
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can't retrieve pics or video from the media card in curve 8320

Hi. New & dumb to smartphones, so this 8320 is a big step into the current world. It was cheap, works great & I'm slowly getting it figured out.
Only one issue so far. When I took pics without a media card & they were stored on the device, I could use the desktop software to transfer them to my computer.
After I installed a media card, even though the the pics & videos are stored on the card and I can view them on the phone, the desktop software doesn't see them. It only shows the device. In the options menu, the media card support is on, & mass storage mode is enabled,
When I plug the phone in to the computer, even though the computer beeps to show connection & the BB desktop software shows the phone connected, windows explorer does not recognize an external drive (phone) and in the desktop software there is no option for storing the pics on anything other than the device. I can remove the card & use a card reader to transfer the pics, but the BB software can't see them.
What am I missing?

Before start receiving the pictures in your blackberry device go to media, press menu and receive using bluetooth.
After this start the file transfer and you'll be ok.
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Wipe Media Card Clean

To wipe the media card clean:
Options, Memory, and when memory screen comes up hit blackberry menu key. There is an option to Format the media card. That will wipe music, pictures, etc. stored there clean.
Now, back in the box... see ya' all later, not sure what I am coming back from the Verizon store with!

alicebinns123 wrote:
im trying to format my memory/media card because i have transfered it from my old phone (blackberry curve 8520) to my new phone (blackberry bold 9900) but whenever i try and format it it says it has failed. so i took it to carephone warehouse today and they told me to plug it into my laptop and delete everything, but when ive deleted everything and then unplugged my phone from the laptop everything just restores, so the formating still wont work. can you help me?
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/help-me-format-my-memory-card/m-p/2025963#nob...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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I have moved my iPhoto to an external hard drive. so now I have to have the external hard drive connected to my laptop to view the photos. Now when I want to import photos into iPhoto from my media card, I don't have room to connect both devices.

I have moved my iPhoto to an external hard drive. so now I have to have the external hard drive connected to my laptop to view the photos. Now when I want to import photos into iPhoto from my media card, I don't have room to connect both devices at the same time as the usb ports are side by side. How do I import my photos from the media card to the external hard drive now?

First transfer the photos to a folder on your MacBook using Image Capture in your Utilities folder. Then move them to iPhoto.
BTW, you might want to invest in a cheap USB hub.

Media card use

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