Media Card wont read on the BB

I have read through the forums on various help that is provided for this problem but for me non of it helped.
When i put my media card on it wont read it unless i turn mass storage mode On, but when i turn it off it will read it on the BB but not on the pockemac sync program and wont recognize it as a media card.
I am using a mac so i dont know if that is a problem but help would be greatly appreciated.
thx

Hi and welcome to the forums!
Leave masws storage mode enabled. It allows you PC to access the media card to load data.
You can also set it to not prompt you to open mass media mode when connected.
Just to make sure, make sure these options are enabled:
Media Card window ON
Encryption NONE Mass storage support ON
Auto enable when connected YES
On your media card do you have these folders?Blackberry
Pictures
Music
Ringtones
Videos
Voicenotes
This is the folder structure that the Blackberry needs to allocate the media to.Do you have these folders on your media card?
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks
Message Edited by Bifocals on 10-25-2008 07:37 PM
Message Edited by Bifocals on 10-25-2008 07:39 PM
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Media card wont read on phone or PC. "Media card can not be accessed due to fatal errors"

I've had my blackberry curve 8520 for over a year and never had any problems with the media card until now. I'm unable to look at any pictures, videos or music on my phone as i can not install the media card on my phone. I'm unable to repair it and format it also. The media card will also not be read when I plug it into my laptop with the USB.
I definitely know its the media card and not my phone itself as I've tried my brothers media card in my phone and it worked perfectly. When i put my media card in his phone, it did the same thing and came up with the same error.
Does anyone know how i'll be able to make the media card read in my phone or my pc so I can backup the data as I don't really want to lose it all?
Any help appreciated,
Thanks!

From what you describe, the data that was on the media card is already gone. If the PC cannot read it and the BB cannot read it, then it has for some reason been fried. I'm sorry for your loss.
You can try PC-based recovery utilities, but typically with flash memory (as opposed to magnetic memory of hard drives), once the data is gone, it's gone for good. But, you never know...give some of those a try and see what happens. Before you ask, no...I've no guidance for one versus another.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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1Gb Media Card Wont Be Recognized As Present Anymore

Ok i have a 1Gb Media Card in my Pearl and it was working fine up to the time i took it out one day and now my phone says its not present anymore...i tried putting an other media card in there and the other card works so i dont unerstand why this one doesnt work. I have alot of stuff on my Media Card that is important to me and that its the only place i have them so...
If anyone can help i would be really happy...Thanks

Hi,
I currently have that problem with my Blackberry Pearl 8100.
I put it a 1 GB MicroSD (Patriot) card and connected the cable to the PC and on the PC I created a folder and added the music to it and pictures. It worked fine but one day I took the SIM card out just because and when I restarted my phone off and on it would not go pass the providers screen. It stays there, it seems it freezes and it cannot be turned off. So, I took the media card out and turned it on and it displays the screen with no problem. So again I turned it off and installed the card back in and it still the same problem. I also somehow I installed the media card in the phone without taking the battery out but it still doesn't recognize the card.
The first time I installed the card I don't think it was formatted(not sure). But it was working fine.
I have installed another card and it still doesn't recognize another card. Also,the media card I tried it on another phone and it is not recognized.
Why would it work the first time as BrandonV(below) but not even locate it or make the phone not work while it has the Media card in?
BrandonV, if you found a solution please let me know.
Anyone else be kind enough to propose a solution.
Thanks,
Gaby
this was someone trying to help out:
Don't know why the BB would stop seeing the media card, but as far as your important stuff... have you tried putting the card into a reader hooked up to the PC to at least retrieve that stuff or move it to that other card that does work?
Sorry that's all I can think of.

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recently everything on my media card dissapeared after uploading pictures to laptop, i keep receiving error msg saying media card can not be accessed due to fatal errors. iv tried to format it but it just says formatting failed.

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
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Hello everyone. I just got my BB Curve a few days ago and and quite happy with it. I have been looking around for a nice large memory card but I haven't found any specs on what the 8330 can actually hold. Looking forward to hearing everyone's thoughts. Thanks!
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Up to 32GB according to your installed OS.
Read this: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05461&sliceId=SAL_Pub...
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Can not access the media card files Blackberry 8310 - HELP

Can not access the media card files Blackberry 8310.
I had a battery drain problem. The unit would only last 16 hours before completely drained. Purchased a new battery with the same result. I figured that I should try a complete reset so I did a hard wipe. Once that was done and I loaded the unit back up and returned online, the battery drain problem was resolved but now I can not access the media card.
Here are the messages:
“A media card has been inserted that contains encrypted content which will be unaccessible by this device”
I can see the files. I have transferred them to my PC via the SD card but I can not open them. Here are the settings:
Media card support – ON
Encryption Mode: - Security Password & Device
Encrypt Media Files – YES
Mass Storage Mode Support – OFF
Please note – I can not change the encryption mode since it is set by policy
Security Options – General Settings – Content Protection – Disabled
The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
Unable to display file /media card/ pictures/ing000000xx.jpg.rem
Here is what I have tried (from the advice on this board):
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2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
3)     Email the file then read it – No good
4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
Thanks for any help you can offer!

Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
IrwinII
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Aperture Reading From Media Card?

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Anyone know?
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The Media Card is according to the OS verison on the BlackBerry. The model doesn't really matter.
Look at Options > About, third line down beginning with a "v.4.xxx".
Maximum capacities:
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BlackBerry Device Software 4.2.0 -- Up to 2 GB
BlackBerry Device Software 4.2.1 -- Up to 4 GB
BlackBerry Device Software 4.2.2 -- Up to 4 GB
BlackBerry Device Software 4.3.0 -- Up to 8 GB
BlackBerry Device Software 4.5.0 -- Up to 8 GB
BlackBerry Device Software 4.5.0.81 and above -- Up to 16 GB
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HT4101 Why won't my iPad mini allow my gopro 32gb SD card to transfer video using the lightening to SD card camera reader?

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MEDIA CARD PASSWORD/ENCRYPTION

I recently had to change my password for my blackberry (my firms policy). I did this but then later i forgot it.
My IT Dept reset my password so that i can access my blackberry, BUT when i then tried to access my pictures (media card) it asked for the pasword (which i had FORGOTTEN).
So my question is quite simple: How do i access my MEDIA CARD while its encrypted and asking for a password.
I have already tried to switch off the Encryption on the Media card and the unit itself...and still it doesnt work.
Can ANYONE HELP or offer some advice.

Hi and welcome to the forums!
This may not end well, sorry.
Have you tried using the new password to access the media card?
You probably won't be able to turn off encryption as an IT policy may be in place. You can ask for a temporary removal of the IT policy to see if the files can be accessed. I've attached some links for reference.
Thanks,
Bifocals
KB11663 Media card encryption modes
KB12050 Unable to turn off the security password feature on the BlackBerry smartphone
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Media Card wont read on the BB

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