Media converter and stuff

Can anybody help?
I can link my 6680 no problem to my pc all ok connection is
fine.
But when ever i try to update too phone with pics or sound it dont work for example,every image i have tryed in every format i get the same error message.
>>>nokia image converter failed to udate image to phone<<<
I get this every time no matter how i set the pic what pic i use and no matter what format...
its driving me nuts,,i can build a pc but aint got a clue when it comes to a new mobile..
Please help and advise if possible..
Thanks

I don't know what's going on with your PC and phone, but it sure doesn't sound normal.
It is a lengthy route, but I would at least still try the following:
1: Uninstall PC Suite (using "Add/Remove Programs" in "Control Panel", or by running the installation package again, and choosing the "Remove" option).
2: Uninstall Nokia Connectivity Cable drivers (they're also in "Add/Remove Programs").
3: Reboot the PC.
4: Download and run the PC Suite Cleaner from
http://nds2.nokia.com/files/support/global/phones
/software/Nokia_PC_Suite_Cleaner_31.exe
(use it to remove any and all traces of PC Suite it might find).
5: If you run Windows XP, make sure you're up to Service Pack 2 (SP2).
6: If you use Bluetooth, uninstall the Bluetooth adapter vendor's Bluetooth drivers and let Windows Plug & Play find the device and configure the Microsoft Bluetooth drivers supplied with SP2. (E.g., some versions of IVT BlueSoleil Bluetooth drivers needs, apparently, to have some audio feature disabled or it won't work, and some Widcomm driver versions do not seem to work at all, or are very tricky to get going.)
7: Install whatever is the latest version of PC Suite (6.6.18 currently). Get it from http://www.nokia.com/pcsuite (the CD with your phone might not contain the latest).
8: When the PC Suite connection wizard starts, cancel it, or wait with it until you've done the next step.
9: Connect the phone using the DKU-2 (or CA-53) USB cable. Wait until Plug & Play has discovered the phone and installed everything it needs (Windows should report "Your new hardware is ready for use" when it is done).
There are some other steps that could be taken, too, but hopefully these are enough. If not, I can describe those as well.
And, for what its worth, PC Suite 6.6 works fine (all features) on my PC with WinXP SP2 using either Bluetooth or USB cable connectivity (and with a few different phones).Message Edited by vandelay on 20-Nov-2005
09:28 PM

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