Media crashes palm desktop

Hello,
I recently installed palm desktop 6.2.2 on my new computer running 32bit Vista. When I click the media button, it asks to close the desktop in order to install it but then it never installs and crashes the desktop. I get the following messages:
Problem Event Name:    APPCRASH
  Application Name:    Palm.exe
  Application Version:    6.2.2.0
  Application Timestamp:    477d92d2
  Fault Module Name:    Media.ocx
  Fault Module Version:    3.0.0.50
  Fault Module Timestamp:    4760995f
  Exception Code:    c0000005
  Exception Offset:    00033a93
  OS Version:    6.0.6001.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    e7e9
  Additional Information 2:    388f744abda1b657414e3e98e8383734
  Additional Information 3:    88a2
  Additional Information 4:    13fadfbd01816860d48486d26ed01182
Post relates to: Treo 755p (Sprint)
This question was solved.
View Solution.

Could be anything from a bad download to a bad installation. First lets try the easy uninstall. Just go into your control panel, remove Palm Desktop restart your PC. Be sure to restart and not sleep. Most Vista PC's are setup to sleep. Then download from the website and reinstall. Skip any sync options you get and restart again. Open Palm Desktop then and see if it works.
Post relates to: Treo 800w (Sprint)

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