Media encoder CC all black screen

Hello,
1 week ago my media encoder CC started having an all black screen when opened. There are no buttons no tekst. The only thing you see is the top bar.
I have reinstalled Media encoder, installed the latest version. But it still has a black screen
I dont know what to do anymore.
My cache folder had been emptyd a while ago. I dont know if this has anything to do with it?
All my other Adobe CC programs work perfectly. Photoshop, after effects, premiere etc.
Could you please give me support.
Thank you,
James

Ask in the AME/ Premiere forum and by all means provide some solid technical info - system specs, sequence settings, render settings, footage used. Nobody can help you without that.
Mylenium

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Adobe Media Encoder CC outputs black video

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Ask in the AME/ Premiere forum and by all means provide some solid technical info - system specs, sequence settings, render settings, footage used. Nobody can help you without that.
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Cropping with media encoder withour black lines

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When I save a video in Premiere CS3 with the media encoder, I get black lines on the sides of the video. I noticed that I use crop (in the encoder) of 4:3 but it actually gives me a window that isn't of that exact size (for instance 200X151 pixels). I save the video (in MPEG-2) in size 360X270, so the extra pixels might be the cause of the black lines.
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This is on a Windows 8.1 PC.
The edit exported fine until I made one big mistake.
I created a Nested Edit to make a quick alteration.
Since then the following is now the case and I cannot go back to an earlier edit to fix this.
Premiere and Media Encoder will will no longer export my edit to any file format. Using either the Export Option or Media Encoder. Get a dialog that says "Unknown Error Compiling Movie"
There is nothing wrong with my footage. This edit worked fine and I export through Media Encoder many times until I made a Nested Edit within the Premiere Project.
I have tried all sorts of searches on the net for a fix to this but nothing seems to be current or indeed works.
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Thanks for the reply Mark, appreciated.
I have found a work around but it still leaves a long term issue for Adobe to fix.
As to your first solution:
1). The nested edit is already in its own timeline panel. It will not export or encode via media encoder. This is the problem.
2). I will try the KEM roll feature but I have a work around see following.
3). No I do not have a nested edit within a nested edit.
I did a lot of research on the net on this issue as it happened to a colleague of mine on his machine about two weeks ago. It took me six hours to get a fix and in his case there were six video clip that had read errors. When I overwrote those clips from the original backup master it fixed the problem. However I was never able to use Media Encoder again to export his project without it failing. I could only use the Export feature. Again he had used a nested edit in his project.
I my case I do not have any nested edits within a nested edit. All I did was drag my main edit onto the New Sequence icon at the bottom of the Project Bin. This of course created a nested edit in a new Timeline Panel which is what I wanted. I then slid the entire nested edit to the right in the timeline by two seconds as all a wanted to do was add two seconds of black at the head of the edit. That was it. From that point of creating the nested edit Media Encoder and the Export option failed every time with the fore mentioned error.
The final work around was one of those I found previous mention of during my research. I created a new clean Premiere Pro CC 2014 project, I then used the import option under the file menu. I imported only the original main edit which brought in that edit along with all the required footage. This would then export to disk using the Export feature. However, Media Encoder will still not encode this new edit, it fails the same way every time, 'Unknown Error Compiling Movie'.
As a test I loaded the old corrupt edit project back up and deleted the nested edit sequence completely and re-saved it. This had no effect and did not fix the problem. This particular project file will no longer export directly or via media encoder at all no matter what I do.
This seems pretty serious to me. I worked on this edit for a whole month without issue, encoding out roughs as a went without any issue, it was only yesterday after I made the nested edit that the project file is now useless as it will not encode out at all. Yes I have a work around and was able to salvage my project and get it rendered in time for my deadline but the fact I have a partially working Project that Media Encoder will not touch does not instill me with confidence for long term use of Premiere Pro if this is going to happen again.
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Hello,
I am new to CS4. I lurked around the meanders of CS4 help and FAQ. In spite of the large help database I could not find a solution to my issue.
I edited a little movie from shots I took during holidays. I edited in premiere pro cs4 and it is a bit faster than CS3 <yoohoo>
However I want to export the movie as NTSC source to high quality download. In the Expot settings, I wrote a file output of course so it can encode and compile the movie somewhere on my HDD and I did not touch anything in standad NTSC source to high quality download values and tabs. In the end the movie should be around 848 mega.
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I try to place a picture of my issue and perhaps it will help everyone.
This picture was taken about 1 hour and half after I tried to encode the movie for the fifth time.
The status quotes "Encoding"...
Thanks in advance for any help

Hello,
This is Song to an Illiad. I had to change Email address and password as I am switching provider soon.
So Ok to bypass the issue at that time, I simply transfered all files to a jumpdrive and re-did the composition at a friend house. Although my problem persist and Thank you for the Wiki link it was helpful. Sherlock free ware discovered several erronous Codec. Do not ask me why, how, when please. I do not toy around with codecs and all I do is update software but I have several software going from Adobe to Autodesk series as well as Nero Light version that came with my Dvd burner. Should I also mention I play video games when down time permits, as such I updated several time the DirectX software. Beside this, what is it called... Dvix or Xvid, well something like that... prompted me about 2 months ago to update to a newer version which I did. Finally I installed a freeware to export an avi type to another found on Cnet.com a few months ago as the file could be seen in Premiere pro but there were no Audio track seen in premiere while the client gave me his camcorder and I knew there should be an audio track, it was a sort of camcorder that records on a memory sticks which is why the camera was small. It was a canon but nothing more detailed than that. Anyway, I had the camera with no drivers whatsoever and I had a hard time to find the driver for free online which is why I found a freeware or perhaps was it a shareware or a trial (I am not sure), anyway it decoded and re-encoded the movie which it did successfully with lots of image loss quality but it was succesful. I know I deliberatly threw the shareware or trial straight in the garbage once I was done because I do not want this kind of junk on my PC. Perhaps could it be the issue with Media Encoder not able to start?!?!
Here comes a couple of texts Copy/Past & image to describe what Sherlock found
Codec Reporting Utility Output Text
Date and Time: 26-Aug-2010 23:43:54
System Information
Operating System = Unknown Professional (6.00.6002)
CPU Descriptor    = Intel(R) Core(TM)2 CPU          6600 @ 2.40GHz
CPU Clock Speed   = 2400 Mhz.
Total Memory      = 4095 Mb.
DirectX Version   = 10.0
WMI Version       = 6002.18005
ACM Version       = 5.00.0
Video Codecs
Adobe DVCPRO 100 Codec
     FileVersion       = 3.0.1095.1
     CompanyName       = Adobe Systems Incorporated
     FileDescription   = Adobe DVCPRO 100 Codec
     InternalName      =
     LegalCopyright    = Copyright (C) 2007
     OriginalFileName =
     ProductName       = Adobe DVCPRO 100 Codec
     ProductVersion    = 3,0,1095,0
Adobe DVCPRO 100 Codec
     FileVersion       = 3.0.1095.1
     CompanyName       = Adobe Systems Incorporated
     FileDescription   = Adobe DVCPRO 100 Codec
     InternalName      =
     LegalCopyright    = Copyright (C) 2007
     OriginalFileName =
     ProductName       = Adobe DVCPRO 100 Codec
     ProductVersion    = 3,0,1095,0
Adobe DVCPRO 100 Codec
     FileVersion       = 3.0.1095.1
     CompanyName       = Adobe Systems Incorporated
     FileDescription   = Adobe DVCPRO 100 Codec
     InternalName      =
     LegalCopyright    = Copyright (C) 2007
     OriginalFileName =
     ProductName       = Adobe DVCPRO 100 Codec
     ProductVersion    = 3,0,1095,0
AVI Decompressor
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
AVI Draw
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
Cinepak Codec by Radius
     FileVersion       = 1.10.0.11
     CompanyName       = Radius Inc.
     FileDescription   = Cinepak® Codec
     InternalName      = iccvid
     LegalCopyright    = Copyright © 1992-1995 Radius Inc., All Rights Reserved
     OriginalFileName = iccvid.drv.mui
     ProductName       = Cinepak for Windows 32
     ProductVersion    = 1.10.0.0
DivX 6.9.2 Codec (2 Logical CPUs)
     FileVersion       = 6.9.2.26
     CompanyName       = DivX, Inc.
     FileDescription   = DivX
     InternalName      = DivX
     LegalCopyright    = Copyright © 2000-2009 DivX, Inc. All rights reserved.
     OriginalFileName = DivX.dll
     ProductName       = DivX®
     ProductVersion    = 6.9.2.26
DivX 6.9.2 YV12 Decoder
     FileVersion       = 6.9.2.26
     CompanyName       = DivX, Inc.
     FileDescription   = DivX
     InternalName      = DivX
     LegalCopyright    = Copyright © 2000-2009 DivX, Inc. All rights reserved.
     OriginalFileName = DivX.dll
     ProductName       = DivX®
     ProductVersion    = 6.9.2.26
DV Splitter
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Qdv.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Qdv.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
DV Video Decoder
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Qdv.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Qdv.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
DV Video Encoder
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Qdv.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Qdv.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
Intel IYUV codec
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Intel Indeo(R) Video YUV Codec
     InternalName      = iyuv_32.dll
     LegalCopyright    = Copyright Intel Corporation 1992-1997
     OriginalFileName = iyuv_32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
Intel IYUV codec
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Intel Indeo(R) Video YUV Codec
     InternalName      = iyuv_32.dll
     LegalCopyright    = Copyright Intel Corporation 1992-1997
     OriginalFileName = iyuv_32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
MainConcept MPEG Video Decoder
     FileVersion       = 1, 0, 0, 65
     CompanyName       = MainConcept AG
     FileDescription   = MPEG Video and Audio Decoder
     InternalName      = MCDSMPEG.AX
     LegalCopyright    = Copyright (C) 2001-2004 MainConcept AG
     OriginalFileName = MCDSMPEG.AX
     ProductName       = MPEG Decoder
     ProductVersion    = 1, 0, 0, 65
Microsoft RLE
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Microsoft RLE Compressor
     InternalName      = msrle32.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = msrle32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
Microsoft Video 1
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Microsoft Video 1 Compressor
     InternalName      = msvidc32.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = msvidc32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
MJPEG Compressor
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
MJPEG Decompressor
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
MPEG Video Decoder
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
Mpeg4 Decoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media MPEG-4 Video Decoder
     InternalName      = mpg4dmod.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = mpg4dmod.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
Mpeg43 Decoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media MPEG-4 Video Decoder
     InternalName      = mpg4dmod.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = mpg4dmod.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
Mpeg4s Decoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media MPEG-4 S Video Decoder
     InternalName      = mp4sdmod.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = mp4sdmod.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
MSScreen 9 encoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media Screen Encoder
     InternalName      = wmvsencd.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = wmvsencd.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
Nero DVD Decoder
     FileVersion       = 4,11,3,7
     CompanyName       = Nero AG
     FileDescription   = MPEG-1/2/4 & AVC video decoder w/ DxVA
What should I do? Can I just reinstall the codec from my Adobe CS4 Production Suite (Without) creating more issues and problems? It seemed the Wiki hints were helpful to pin point a problem but not always at giving solution.
Thanks in advance,
Seb
P.S: Could Adobe throw a little software to download to ensure all codecs are what they should be like and prompt user to reinstall straight from our Dvds? It would be soo much easier that way.
Seb

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Try going into the Help menu of Premiere Pro and Deactivating the program. Reboot the system and then Activate it again.

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Media encoder CC all black screen

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